I have went to over 10 different Wingstop locations and I can say this wingstop is easily my favorite one. All the employees are amazing and very nice and always respectful , especially Monique. The food is incredible everything is made just right. The restaurant has always been clean the times I have gone, every one is always in a good mood and just being there brings me joy I'm more then sure I will be coming again soon! read more

Wingstop - Chicken Wings Near Me - San Jacinto, California

The food is good but I ordered something at 7:01 for carryout at 7:45 which gives them a good minute to make it but they're taking their sweet time making every other order and they haven't even started making it, keep in mine they aren't busy and they have more than enough staff to get everything done but still haven't gotten it. if you want good wings but are willing to wait over an hour maybe 1 hour and 39 minutes then go here other wise go somewhere else. read more

As expected, the food is always tasty! But also as expected, it's always super busy so the wait times are extended even if you place an order online. You'll still be waiting 15 minutes in the establishment even though you ordered the wings 15 minutes ago and drive another 10. Food doesn't miss so ultimately it's worth the wait. read more

I placed an order for boneless wings but received bone-in wings instead. When I called to let them know, I was told I had to bring the order back, which would take 20 minutes of my time that I don't have. Honestly, the order should have been right from the beginning. To make things worse, I was placed on hold for 15 minutes and eventually just hung up. Very frustrating experience and not the kind of customer service I expected. read more

I visited Wing stop store at 1821 S. San Jacinto CA 92583. I could not believe how filthy the store was. It looked like the floor had not been mopped since the last shift the night before, there were empty boxes towards the back of the store, food under the fryers. The front lobby was just as bad if not worse as the back. Ask for the store manager or someone in charge. Was told the store manager was currently out due to personal problems and the date of her return was uncertain. That may have explained why self-proclaimed crew lead was sitting in the back of the store doing absolutely nothing but talking. While her store resembled a Oklahoma Tornado. What made it even worse, there were no customers in the store. Don't attempt to call corporate because you will receive is the run if you are even l-lucky enough to get through to anyone. read more

Very poor food quality. Ordered bone in wings both orders were extremely over cooked. Very disappointed

Thanks for the Great Customer Service Melissa , sometimes people don't appreciate people who serve others, But I do, Service with a Smile is Always a Plus, Thanks read more

Wingstop - Inside of store - Chicken Wings Near Me - San Jacinto, California

Holy shitake mushrooms, Batman. Found ourselves in Hemet/San Jacinto visiting family, and the kids informed me they wanted pizza and wings. As they vacillated about toppings, they landed at "we don't want pizza, we just want wings." OK. Cancel the delivery order... I drove out into the urban wilderness, navigating with Yelp to find this Wingstop, closest listing to my brother in law's home. Parked, walked in. First time in a Wingstop, and wasn't really sure what to expect. Now, I know costs and rents and distribution and labor and franchise fees and insurance and everything else went up, but holy buckets this is stupid expensive. North of 17 bucks for 10 wings, fries and a self-serve fountain drink? Maybe if it came with a gallon of diesel and a pack of Big League Chew... The gentleman behind the counter asked what I would like, and offered me time to decide. I thanked him and kinda sat there perusing the menu while he returned to some work in the kitchen area. Nice fellow, but he didn't come back; eventually, another young lady approached me at the counter. I said hello. No response. She was on the phone. Haha! On her cell. She finally asked what I would like without looking up, ostensibly keying in her ID on the register. I started to order, and she made a "psh!" Sound, turned on her heel, and walked away. What just happened? Is she mad at me? She came back holding a cash drawer for the register... ok, she had to get it ready. Still on the phone saying "yeah... freal? Uh huh..." No "sorry about that," no hint of concern. Im still cool at this point-- I'm not here for a blind date, just want some wings for my kids. She stopped moving around, and I quickly sputtered out my order, trying not to interrupt the cashier's phone call. ??? Young lady never looked up, just quoted a price staring at her phone, and finally telling whoever was on the other end she had a customer. When she told me it would be 35 minutes, she lost that customer. I asked to cancel my order, put my credit card back in my wallet, and headed out the door, questioning what just happened. I'm not mad, I'm not outraged, I didn't really even care... I guess I was just kinda surprised and amused and annoyed about the whole thing. Seriously, this was my first and probably last trip to a Wingstop. ... and I've never had a chance to eat the food. Still had to find some wings for my kids, and had to solve that problem a different way. It's OK, though... just profound how the expectations of one another on both sides of the counter have changed over the years. Would have been cheaper to buy and cook 5 whole chickens at Stater Brothers up the street, and cook the wings. I ended up going that direction, and it was better anyway. read more

Explain this wing stop ??? And I got the wrong order, I asked for lemon pepper wings and expected them. I got lemon pepper "NUGGETS". And then I notice a piece of my nugget missing, like someone bit it and put it in the bag. Do better read more

Wingstop - Wing stop nugget - Chicken Wings Near Me - San Jacinto, California

So for the most part I love wing stop. Good food Decent prices now for the san jacinto location. Went in ordered 8 piece combo garlic parmesan-boneless with fries, drink. Mind you im disabled and use an electric scooter, reside about 20 minute ride home. I got my food went home, to discover they gave me chicken strips I stead, called the store, told me I need to come back. I'm constantly in pain and can't make the trip back but I'm gonna eat haven't eaten all day but was told If I eat my food they won't fix it. Screw that im starving so with that being said im go na get a free combo out of them and they won't get my bussiness ever again at that location, filed a complaint and waiting for corporate office to call me back. Thank for nothing wing stop and to Gabriel for fuc**ng my order up. read more

Monique gave great customer service the food was great thank u 10/10 definitely recommend thank u -anel!

Horrible experience. Ordered food for delivery (September 10) and received the wrong order. Called and the manager said my food was there and I could go pick up or get a refund. I opted for refund because the whole point of delivery was I didn't have to drive. After a week I contacted the store and was advised my refund would be issued in a couple of days. After still not receiving the refund I went to their website. I was contacted by their District Manager Juan Gamino who was supposed to get it sorted. As of October 9th he's only response has been "Is been processed" I then messaged Wingstop via FaceBook Messenger and was told they would assist. The last contact from Wingstop was 10/11/2023 and no refund has been issued and no responses to my additional attempts at contact. read more

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This wing stop isn't always bad , but from my experience never order during the day seems like the cooks during the day put no effort in making the food. Example went in today for 6 Piece bone in wings they put a lack of seasoning looks like i got plain wings! Then i asked for well done and the skin was super rubbery still i couldn't even eat it . Energy and customer service is also a hit or miss with them, some of their staff which mainly works night actually can cook and have good customer service just double check your food before leaving due to this place being inconsistent with orders. read more

Ok I don't like leaving bad reviews so here it goes, there is two wingstops in the San Jacinto / Hemet area. The one in San Jacinto is terrible. This is our second time ordering here. The first time was about 8 months ago. On the first occasion, we ordered delivery and the hour came and still no food. So we call, they said oh no one has shown up to pick up. I'm Like oookkk so why didn't you call me after seeing the food sitting there for half an hour. I'm paying for delivery and tip. I expect to at least get a call saying hey no one is here, do you want to pick up. Any way. We end up heading over and the girl tried to give me the cold food. Even after we asked for it hot since we had to go pick it up... 15 minutes later we get fresh food and after all of that it is now after 9 pm. This time. My brother ordered delivery. The food arrives...minus my order. So we call to fix the problem and get my meal. M**la answered the phone and begins to be rude to my brother. Saying, We need to bring in our whole order to get the chicken then started telling him that she put the order together, and argues that we received it. She wanted the food to travel back and forth and refused to make it fresh, it would be cold by then. Then all of a sudden she says fine when do we want to pick it up? Well, Right now because we ordered food to eat and didn't receive the food. Then she hangs up on him. We don't need your hostile energy because of business error.If you don't like your job, don't project on others. Please Don't let her talk to customers, she'll drive people away. Oh by the way I had to get home to reheat the food. read more

Don't go here, last time my brownies were under cooked, and wings were dry. This time they didn't add my brownies to the order. Asked for an extra brownie to drive back to there location to get my brownies they didn't put in the bag. She said technically we can't do that. Horrible customer service! read more

Ordered online this is twice now my order was incorrect as I'm waiting at the counter I notice how filthy the employees shirts are ugh then you see them wipe there hands on their shirts imagine all those germs bacteria they the continued to make the food not once did anyone wash there hands read more

My chicken wings were overdone and dry I did have the garlic Parmesan. I'd like to try it again with more sauce.

It's an hit or miss some days when the team lead is there and cooking the food is fresh hot and correct to order. Other times the food is the complete opposite, Overall 6/10 for food. But, the ambiance and costumer service and management is a positive vibe for sure 10/10. read more

This wingstop in San Jacinto is legit trash. The workers are just as bland as the wings they serve you, which by the way are cold. Don't bother ordering online because when you arrive you will be waiting another 15 minutes, save yourself the misery and make your own. read more

Order online and still waiting another 20 minutes after my order said completed. Got my food and it was wrong. I alongside 3 other customers were completely ignored the entire time. read more

Great customer service, my husband and I have never had a bad interaction at this location. Shout out to Richard! read more

Wingstop - Outside sign - Chicken Wings Near Me - San Jacinto, California

Ordered wings for dinner after work and got all flats with barely any seasoning. Fries were cold after I was told my order was being made when I walked in. Workers were dancing and singing to loud music. Every time she asked a customer for the name of the order they had to repeat it 3-4 times. Place is usually good but tonight I'm not sure what happen. read more

Overcooked chicken boneless wings were hard and inedible. Ordered extra ranch and of course we didn't get it.food was awful. Won't be eating here again read more

I hate this location everytime I order from here theres always a problem. went in to pick up my order what was the excuse today. system was down! they said sorry it'll be another 25 min before the food is ready. so I asked for a refund instead. what did they say. sorry can't the general manager is the only person who can give refund and they won't be there for another few days then it'll take 7-10 business days before I get the money back! never got this location ever again. If I could give less stars I would read more

I ordered online since I'm on my lunch break and don't have time to wait at the restaurant. I ordered boneless wings with atomic sauce, I love super spicy so I was craving some saucy super spicy wings and some fries. I walked in and two other people were standing there that have not been help yet, I stood there waiting for an employee to greet or help someone for 11 minutes, finally an employee picked up a bag already on the shelf ready to go and called my name. There is zero customer service here. I would not even say there is sauce on my wings, it looks like they accidently bumped into some sauce and tried to get the sauce off, and the fries were undercooked and soggy. I will not be back and will go to Hemet location where they actually put sauce on your wings. read more

Wingstop - Atomic sauced boneless wings - Chicken Wings Near Me - San Jacinto, California

Man fuck this place I came in at 1:07 pm today and some rude ass employee straight up said nope when I asked politely for ranch , even tho I was willing to pay fuck you Anthony if you can't handle your job get a new one and I'll no longer be coming here along with my whole barbershop bad business read more

wings were decent only because of the flavor, otherwise soft (not crispy) . my side of fries were limp, oil logged and looked like they had been sitting there all day. seems to happen everytime we order there's always something inedible read more

Wingstop - Chicken Wings Near Me - San Jacinto, California

Check your order before you leave cause they don't refund and say your lying when not receiving your full order..they wanted me to take all my wings back and receipt..and they have a damn bad attitude. read more

Richard was amazing! Great customer service and they make it exactly the way you want it! Made my night read more

Wingstop - Chicken Wings Near Me - San Jacinto, California

The WORST WORST Service in my life, Like when you are NOT paying!!!! NEVER coming back It's up to you if you need to find out for yourself. read more

First and last time coming here! Believe all the bad reviews because the service is horrible and workers are rude as hell. For all the attitude I got from the sales associate (light skin black girl with glasses) you would think they would get the order correct, rude and can't do their job. Horrible! read more

Went San Jacinto Wingstop, the cashier was very nice. I had never been there so he explained the menu and my options. The wings were a little dry seemed overcooked. Flavor was good. Restaurant was clean. read more

I ordered online. I showed up to pick up my order and waited 30 mins.. finally I asked where my order was. The order was lost somehow so they told me another 10 mins. They made it, called me name, so I got my order, headed to the car, only to find out it was missing stuff. Went back inside to retrieve the rest of my order. Returned an hour later for another order, this time I ordered in person. Still the same result. Waited for over 30 mins for a small simple order. This place is terrible. 0/10, do not recommend. read more

I ordered my food at 8:50 selected pick up at 10:00 p.m. tell me why my food was not ready till 10:20 when I asked to speak to the manager she popped around the corner said yes I said why is it that I'm take having to wait so long she said wow we didn't see your order it'll be ready in 10 to 15 minutes turn around and walked away no sorry no nothing with a mean look on her face her name is Michaela I could understand when this place first opened it was crazy busy but why are you going to make five other orders before mine and I'm the only one waiting for my food no one else was there you put out five orders put it on the shelf and then got to mine was my fries were cold I was missing my extra five pieces of chicken nuggets that I paid $5 for and let me tell you it seem like they just poured grease all throughout my order it was dripping from the bottom read more

I really used to love Wingstop. My last order was disappointing but gave them another shot. 60 dollars later, over cooked , petrified wings. Got the 30 wing family pack, came with 15 fries, 3 carrots and 2 pieces of cellary. Wings were sub par at best. Overcooked under seasoned, really disappointing. read more

Wings taste awful they taste like they didn't change the oil in a long time. Check your order before leaving because they also keep messing up my orders. read more

I've been coming here for a couple months now since i saw wingstop everyone on ads, there have been some up and downs in the past with orders or service but recently the service and food has been amazing! Melissa and Celina are amazing when they serve me in the mornings it's mostly busy in the afternoons and night which is why i like coming early and the food is always fresh and cooked sometimes and i love when i catch a extra wing in my order LOL!! always my go to wingstop since i usually forget there's one down here in hemet like 7 minutes from me but the service and environment is different which is why i like the one in the walmart plaza. read more

I order a regular 8 pc combo and everything was just cold and really greasy , fires were soggy also employees don't really care about having food well prepare and they take so long even if I arrive 20 mins before the order is even ready but still made me wait more time . read more

This review is about costumer services when we went we asked for food the girl in the front desk looked at us wired and said that our food is going to take 28 minutes we waited for 50 minutes we asked if our food was ready and looked at us wired again and we got a combo so there was so post to be 20 for the combo we asked for and only got 10 we never received the other 10 read more

Bomb food. Prices are average. Definitely recommend. Only thing i would do differently is offer a few more options on menu.