I have no idea why this location has such low ratings! I love this wing stop. They've always been honest about wait times, and the soda machine always seems to be working. The store was always clean and they have fun decor. They offer the typical flavors and the chicken is always well cooked. I used to DoorDash and they were friendly to every customer I saw them waiting on. If you like Wingstop, then don't hesitate to stop at this location! read more

Simple review: Ordered an extra ranch which I paid for a couple weeks Got home and never received the ranch Called and said I would like a refund They said they can't do that next time I can request that extra ranch Today I ordered a DoorDash order and called them directly saying I would like the extra ranch that I never got.. they're saying I can't get it???? Yikes what kind of business practice and customer service..... Update to reply to the business: the website domain sent it for a survey to include a receipt, if you want to make it right you can contact me directly on here. read more

The wings where cold. And that's already bad enough. When I first walked into that hellhole I got a wiff of urine. I go to the counter to pay for the order I called in I rudely got greeted my some man at the counter. As I'm paying he cat calls his worker and says she "has a nice ass". I don't think that's workplace appropriate. I would love for the owner to check the cameras and see. I walk to fill my drink and it just reeks of poop and piss by the soda machine. It's such a messy environment, there was trash on the floor on the kitchen. It was a mess everywhere. I really want the owners to go and see what a mess they have. Everytime I go it's always a mess. If it wasn't for their ranch i wouldn't go. I have already spoke with my friends at the city of woodland and a routine health check has been scheduled. read more

Got 40 wings Different flavors All came unseasoned and plain Waste of $40 don't come here. Employees were rude 2 white guys. read more

Wingstop - Chicken Wings Near Me - Woodland, California

Last night, we went here after a long day of sports. My husband was in line to order, and I needed to use the restroom. I asked for the code, and the young lady w the dyed hair said "you need to be a customer to use the bathroom". I was very surprised, and told her we are customers. She asked for the name on the order. I pointed to my husband in line... she said "you need to have already ordered to use there's bathroom". She was on a power trip, and extremely rude and honestly, needs to work on herself as a person before being in customer service. I looked at my husband and said LETS GO! That hair dye went straight to her head!!!! I've seen other reviews about her, which doesn't surprise me. The fact that she is still working there, with the same attitude, is bad business for WingStop. They lost our business as we will not be returning. Do better! Like way better! read more

Really depends on what you get here. We've gotten the bone in classic wings that were good but wish it came with more sauce. Our go to order now is the chicken tenders in Korean sauce. Definitely recommend because they are crispy and saucy and hit the spot. The Korean sauce has some spice to it and it's very flavorful. Dipping it in their ranch sauce is the cherry on top. read more

Ok firstly I hate to leave bad reviews like this but service was HORRIBLE women with red hair was extremely rude unprofessional and was very unhelpful I asked for the smallest size for boneless wings and she would only let me order a 10 piece? I love the food from here but always a long wait and rude people management really needs to have a conversation with the women with red hair because she is always in a bad mood and just overall really rude I work costumer service I know you might not always be feeling the best but I would never treat costumers in this was very shocking. read more

Just ordered traditional bone in wings and they gave me boneless wings ? Poor service was looking forward to what I payed for

This is a good Wingstop. I have had it delivered in several occasions and have never been disappointed. The wings are always hot and cooked to perfection. I get the atomic wings and they are typically covered in the delicious sauce. The fries are definitely not good for you, but oh so worth it. I never drink soda unless I come here. And it must be Dr Pepper. I have only been in the store once and it was very clean and the "wing expert" was awesome. read more

Food was good but please just go to any other location lol. We ordered online, came about 25 minutes later and they told us to wait 15-30 more minutes. We were there for almost another hour until our food arrived. There was about 5 people in the kitchen-- I understand if you get a lot of orders but, every other wingstop ALSO gets a lot of orders. Seemed like a lot of workers were just sitting around to be honest. Save yourself an hour or two and go somewhere else. read more

The Wings where ok but the customer service and cleanliness is horrible the staff and owner are lucky I'm not going to call the Heath and safety department. NEVER AGAIN DO NOT RECOMMEND read more

Wingstop - The floor by the register - Chicken Wings Near Me - Woodland, California

This place is a disaster. Walked in and it smelled like a pet shop. Nasty! Garbage EVERYWHERE. Made my order about 45 minutes ago and was told it would be another 10 minutes only to see our ticket was still behind other orders. It would be one thing if this was a one off but it's every time. read more

Wingstop - Chicken Wings Near Me - Woodland, California

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We went to get takeout with only one person in front of us in line, we waited 40 minutes for our food. The place was so dirty and smelled of toilet water. There was food and trash all over the floor in the dining area and the kitchen. And the food wasn't even good the tenders were barely coated in sauce and it was dry. On top of all that they messed up our order and didn't give a single cup of sauce when we had ordered 3 combos. Overall terrible experience read more

Best Wingstop the best worker is David he need to get a raise best service David really is the best worker

Worst customer service EVER!!!!! The workers are EXTREMELY rude! The employees claimed they were short staffed when in reality, they give no f***s! Conversations amongst themselves that were not work related, no appreciation for customers nor concerns for getting orders out in a timely matter PLUS no acknowledgment for any customer that walks in the door so you have to stand at the counter and stare at them, just waiting for them to finally say something to you. AND I noticed they treat Door Dashers with no respect whatsoever, as if they were the scum of the Earth! If I could give negative stars or take stars away, you d*** right I would!!! Unless they hire brand new staff that actual give a crap about their customers, I will NEVER go there again!!! Absolutely ridiculous read more

horrible customer service, i came in to order last night and they said i couldnt place an order because the store was closing in THIRTY minutes, THEN today i asked for hot lemon pepper which they do at every location but this "manager" told me they arent supposed to mix flavors. read more

Ordered for delivery today Monday August 19th. My order was a 8 piece boneless combo, I opened my bag and the first thing I see is the burnt,cold, and soggy fries. Then I open my wings and see literal CRUMBS for wings, also cold and hard as rocks. I tried to call to complain or see if they can do anything, they hung up on me. I didn't even eat my food, I threw it away lol. read more

Wingstop - Chicken Wings Near Me - Woodland, California

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So we ordered this evening about 9 PM some wings and some fries. He didn't get here till 10 PM and it's cold. I guess I have to microwave it now. The ambiance is dead not thrilled about this place right now. What did the driver have to go home first or was it sitting on the counter, does anybody work there? Thanks for the sloppy cold barbecue sauce on my wings and the cold fries. Lost my appetite plus we live 4 minutes away from there. !! Wtheck read more

Wingstop - Cold hideous fries - Chicken Wings Near Me - Woodland, California

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Bad service, didn't start my order until an hour later, all the tables had food bags left on it, wasn't busy at all, rude lady rolling her eyes after I asked her how long the eta was. read more

Wingstop - Chicken Wings Near Me - Woodland, California

We waited 50+ minutes for our wings... yes we where a walk in, and after seeing 2 walk-ins after us get served... I had to come to the counter and question my order... after 2 min we got our order.... Not the best wings tho... read more

Wingstop - 50 min to get our wings - Chicken Wings Near Me - Woodland, California

Store is very disgusting. The drink machine stinks like a can recycling center. When entering the store I was greeted with " are you picking up ? I waited 40 mins for my order even when the website said 20-25min. read more

Wingstop - Bar - Chicken Wings Near Me - Woodland, California

Wings! Sometimes you just crave something greasy. This isn't too far from the office, in the same plaza as the Dutch Bros and pupusas place. 30 wings plus fries and veggie sticks for party of 3 for dine in. Sports games on TV. The wait time wasn't bad (didn't preorder or call ahead) and the boneless wings were good! 3 flavors and even had some leftovers. Wingstop is ok. Go to Natomas for Fire Wings, B-Dubs, or Bonchon. read more

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Staff was very active and helpful there was a good amount of people in the location doing pick ups and orders but still managed to pay attention and keep me informed about my order which honestly surprised me, but great experience while visiting this location read more

I would give more stars for the food but overall the experience of ordering from this place and receiving an order is ridiculous! The staff are unprofessional and have terrible customer service. But worst of all, every time I have ordered from here whether in person or on the app, the order is at least 30 minutes late. They do nothing to make it right either, in fact tonight my husband picked up and asked if he could get a couple drinks as the food was so late and he waited 30 minutes. They said "no" because every persons order was late, well that's the restaurants issue not the paying customers. I love the food and would love to come back but this will be the last time until I hear things have changed! read more

The people here have no clue what good service is. I walked in to buy a 6 piece combo with regular fries. Nothing special, pretty standard order. I waited for half an hour and ask if my order will be ready soon and the girl said it's coming up. I waited 15 more minutes and ask again and the guy said they are making my plain regular fries and will be ready in 5 more minutes. I asked for my money back and walked out. They prioritized online and delivery order at this place. If you dine in prepare to waste 45 minutes (or more) of your time that you will never get back. A good service would let their customers know if the food will take a longer than usual to prepare and not let them suffer waiting. Never coming back here ever. read more

I visted on a Monday about 12:45. There was only one table plus I order online. They were so slow, I waited 20 minutes to arrive then waited 15 minutes more. To make things worse was there were quite a few flies in the store. read more

This place was extremely dirty and it smells. There was fries and chicken all over the floor where the food is cooked. Grill was filthy. I hope the wings are good. We'll see. read more

Save your money and go eat elsewhere. Food quality is horrible. And customer service is absolutely nonexistent here. The store would not honor the online price of the order I placed and made me pay the difference. They said that there's no money to be made on online orders and even though the price was pre-negotiated online, and I chose to pay in-store and they completely ripped me off, and did not even honor the online $.60 wing special price. Stay away from this place at all costs, and go eat elsewhere. Plenty of places nearby to eat. Don't waste your time here. Then the problem was the food, the fries tasted stale, and the chicken wings were over cooked and hard to chew. It felt like I was eating rocks. read more

October 20th, 2023. place an order at 6:34pm for 10 wings though the app. App said 21-26 minutes. Show up at 7:05, dude said another 20 minutes. Did not get my food until after 8:00 pm, forgot to look. I am a lucky one, some people had orders lost, everyone was upset, some said they had waiting 2 hours. The papa murphy pizza that came home at 7 was cooked and eaten by the time the wings came home. They also did not attach a receipt, but the app proves I had an order. Total amateur hour. This place is gonna go broke with the refunds they should pay out to us all for tonight's debacle. I want a comp or refund! read more

Wingstop - Chicken Wings Near Me - Woodland, California

DO NOT ORDER DELIVERY HERE Ordered delivery through their app and never received my Voodoo fries. I called door dash and they weren't given fries. So now I call wing stop and they said that the only way to get my fries was to come in and get them. I paid a delivery fee so I wouldn't have to drive across town. Then they said that I would have to call Door Dash back a set something up through them myself. I told them that wasn't going to happen because I already paid the delivery fee and I wasn't the one who messed up the order. I asked for a refund of just the fries, they put me on hold of a sec, then come back and "that will be fine, but it will take a day or two to go through." Then they immediately hung up on me. Still waiting on that refund and it's been 8 days. I'd rather drive to Davis then deal with this shops customer service again. read more

This place is nasty. The staffs are rude, they don't value customers, the place is filthy and the food are not cook all the way. Will not recommend this place even the one in Davis. read more

This place has below par service. The wait time is usually 2 times as long as they tell you it will be. They always seem short staffed. Employees are on the phone. On a certain day I went in, all of the tables were full of trash and no one seemed to care. Wings are good but service needs improvement read more

Wingstop - Trash on every table. Employee only started cleaning after lady asked them. - Chicken Wings Near Me - Woodland, California

First time ordering here and the fries and veggies were so old. We threw the celery away because they were wilted and had black spots on them. The fries looked like they were a day old and refried again because they were very dark. The wings tasted okay. Some were tiny, but they were better than the sides. Very disappointed. read more

Wingstop - Dark fries that tasted old - Chicken Wings Near Me - Woodland, California

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Wings were super dry and tough like they been under a heat lamp all day. Convenient store quality.

They switched my order and wouldn't fix it basically blamed it on me but he knew he switched the orders i've also found a nail in the middle of my sandwich before so very gross and unprofessional read more

Second experience here: Ordered in person. 25-30 min wait on our food. 7 chicken wings given in place of 8 ordered. Took 40 min total to get the other part of my combo (veggie sticks). 5 min wait time to get change. (These time frames are not exaggerated). I was on lunch hour and the place was not packed. Unacceptable. I won't be coming back until the workers get more experience or they hire someone that does. read more

Wingstop - BBQ wings! Yassssssss! - Chicken Wings Near Me - Woodland, California

How does it take a whole hour to make wings with 5 workers? I made an order and it was taking a while but I was trying to be patient. eventually it hit an hour and we go up to them to ask for our food just for them to tell us the order never even went through. they didn't even remember us going up to the register and ordering it despite us sitting in front of them the whole time. All we got was a "sorry". The workers stand around in a group with blank faces. read more

I think online ordering needs to be updated so the times are more accurate. If it's going to be 1 1/2-2 hour wait, they should advise guests or maybe put a limit to orders that can be put in. Today was the Super Bowl, and it was a 2 1/2-3 hour wait, but the girl at the register couldn't tell anyone anything about their order. I understand it was slammed with orders, but that's where Management needs to step in and help figure out a better system. Hope they can figure something out because there were a lot of disappointed customers today. I waited about 35-40 minutes before I canceled my order and still would have had to wait 1 1/2 hours for it to be ready. None of the workers fault but very unorganized. read more

They lemon pepper wings are where it's at! Great and exceptional customer service. I was super bummed my order was delivered incorrectly, so I called and let them know They offered to just hook me up with extra wings and 3 bread roll instead of the 1 I had ordered originally The guy who took my order was beyond sweet over the phone and very patient. Normally I would've let the wing situation go and just gotten a credit for them, but I'm PREGNANT and craving the mango habaneros. Thanks so much to your great customer service read more

I would rate half a star if I could. I'm not sure if the entire place is supposed to be a joke or something by the way it's run. Orders lost left and right, pre-ordered food an hour ahead of time and it was still 20 minutes late. The person taking our order was slow, in both uses of the word. Refused to give us ranch for our wings because he insisted the sauce could only come out with the fries. Might've been his first day... on the job.. or any job.. or maybe on this planet. If you'd like to get your order in less than 2 business days this is not the place to go. This had to be the absolute worst run restaurant I've ever been to- and that's a team effort. read more