The 2 stars are for the location only. They started out good…read more- Now they treat faithful patients like random tourists. They used to be very personable - Now the staff and dentists dart in and out of the exam rooms like baggage handlers. The front desk had the nicest folks, who knew your name, knew your family, and would have pleasant banter about your dental situation - now they are as friendly as the clerk at a bus station ticket window. Today I called to make an appointment, the very bland desk worker comes back on the phone and says, "It's been too long since you had your last cleaning...you are now considered a new patient...and we're not accepting new patients". Translation: Take a hike, mister. How about that. When Shuck first opened his doors, my family was there. He had so few patients, that I could call at 9am and be in his chair at 10am. My whole family were onboard AND we referred numerous others. NOW I am a "NEW PATIENT that cannot be accepted now or ever". It's a new year. Me and my family are moving on. All referrals will be pointing in a different direction.

Dr. Shuck and Dr. Mitchell are very knowledgeable and competent dentists. The dental hygienist Leah…read moreis very efficient and knowledgeable too.

I had a recent concern and I appreciate the Dentist taking time to speak with me about it.read more

I had to wait 75 years to find a dental practice that is so very professional, skilled, gentle,…read morekind, and compassionate. Worth it! I broke a crown. They fit me in ( it's two days before Christmas), and were quick, helpful with insurance paperwork, explained all the medical and financial options available; and provided a temporary cap for me to enjoy the holiday pain -free. The nicest bunch of people you ever will meet. Like all dentists in Williamsburg, they are beyond busy, so I truly appreciate their help today. Highly recommended.

A+ DENTIST! My elderly mother needed urgent dental care in Williamsburg (broken front tooth) and…read morecould no longer travel to her dentist of many years in Virginia Beach. I found Dr. Stensland online and recommended him to her based on the many five-star reviews. Dr. Stensland and his entire staff were OUTSTANDING in the care they gave my mother. She was seen very PROMPTLY and was WELCOMED like a member of the family when she arrived new to their office, putting her at ease immediately. Dr. Stensland did a thorough assessment of her overall dental health as well as her acute issue. His COMPASSION and EXPERTISE gave my mother comfort and confidence. Dr. Stensland treated mom's broken tooth with GREAT CARE, and she is very PLEASED with the outcome. I highly recommend this dentist and dental office. The EXCELLENT Yelp reviews are quite well earned!

Dental service --cleaning --Nash was very professional--Dr Steve was very professional and…read morepleasant--also Lisa --The ladies are very friendly and professional--very helpful--

Dr. Tim fitted me with a permanent upper bridge anchored to my canines back in 1990s. The bridge is…read morestill holding strong!!!!! Dr. Tim is the best. His staff is the best. Thanks for the millions of smiles you gave me. Michael B.

We love the quality of the office staff. Always friendly and welcoming. Very patient focused…read more Their kindness goes a long way!! Today I saw Tracy for my dental cleaning. Becky was my hygienist but moved over to the administrative side and personally recommended Tracy. I was so pleased with her kindness and sensitivity to my concerns. She was fabulous!! Her cleaning was incredibly thorough and she took the time to discuss other steps I could add to maintain my oral hygiene. Anyone lucky enough to get her will be so pleased!!! Fabulous dental office!!!

I have been a patient of for over ten years. Dr. Dunnill has been taking care of my dental care,…read moreensuring all preventive steps are taken to potentially serious issues. During my annual visit today, Dental Hygienist, Holly who has been with the practice for approximately ten years, was very gentle and thorough. I highly recommend Williamsburg Family Dentistry to anyone new to the area or looking to try out a new place.

Hair dressers and dentists are so important to how we look and feel. We started going to Dr. Brent…read moreDunnill at Williamsburg Family Dentistry when we moved to Williamsburg, and I know we are in good hands. He and his dental hygienists are gentle and thorough. I needed two crowns and a filling, and I am very pleased with his work. Located in the Michael's Commons professional center on Bulifants, their location is convenient with easy parking. My neighbor goes to his partner, Dr. Rick Rubin, and she is equally happy.

My go to dental office for the past few years. Really great staff and very knowledgeable, both the…read moredentists and the hygienists as well. They're easy to talk to, very professional, and understanding of something comes up. The quality of service has been really great too. Too bad I'm moving from the area so I won't be able to come back as often.

always the best. I'm so glad that I found this practice. well worth me driving from…read moreGloucester to Williamsburg. conservative in their approach which is what I like. They treat me good!

The most unprofessional and worst medical experiences of my family's life…read more Service - Terrible, borderline Malpractice. My wife had over 10 appointments for a single root canal over the span of a year. It was done poorly multiple times and had to be re-done. One time they left cotton & thread in her mouth and secured the crown and left it there in her gums for months before realizing it the next appointment and removing it. They had the her crown delivered to a different office and when she showed up, they realized the mistake, unapologetically. They were confused over which crown was the right one since they took multiple molds and made multiple versions. Ended up securing the wrong fitting crown which fell out after a month. The list goes on. Communication / Organization - Terrible. Reference above and after ten appointments give or take, my wife is going to a new dentist to get a proper root canal on the same tooth. Multiple instances of last minute cancellations, changing the appointment time the morning of (later and earlier), after taking off work, securing childcare, etc. Does not return phone calls, does not want to help, reactive communication, etc. Three different times where I took off work to watch the kids and they call late the night prior or the morning of to cancel on us. Obvious disorganization and a lack of respect and care for people's time. Front Office - The unprofessionalism of the office clerk, Tony/Toni is unforgivable. Unfathomable. My wife and I have called politely multiple times only to be given no information, met with confusion, attitude, resistance, zero situational awareness, and no willingness to attempt to solve the problem; even when they caused them. After telling us the day prior, and multiple visits, that they don't accept tricare and won't serve active duty, they said "we're not sure what happened, but we shouldn't have treated you." ...What? How do you not know that? Thankfully my wife got in the habit of calling a few days prior, to confirm the appointments, and they finally returned a call to say, sorry find a new dentist. The laughable part is they won't release her medical records to the new dentist that does accept tricare. They are physically unable because they state their software won't let them. I'll assume they can't consolidate a report into a file and send encrypted via email. I'll assume they have no way to hand patient continuity to any location or print and provide to my wife to hand carry. After hanging up on us multiple times, we got a hold of the office manager, Carol who was equally unhelpful and said she would call back with a solution at 2. It is 4 hours later and nothing heard. They won't call back and that's okay at this point. I fully expect her records will not be transferred and we will incur the cost to get re-imaging and scans that were accomplished within the last 30 days, because of a failure to want to help. They don't want to help...ever. It's truly astonishing. I've seen my wife cry maybe 5 times in time I've known her (over a decade). 2-3 of those were after interactions with this dentist. The lack of professional skills, the disrespect, and disorganization in the front office is 100% indicative of the work that happens behind the front desk. If I remember correctly, the owners / dentists are prior military. They must despise the military community because they have absolutely failed us with no afterthought. It's common knowledge amongst my colleagues at work and an absolute shame. If the owners care to chat, let me know! I'm happy to provide constructive feedback and insight

I made an appointment for next available appointment which was for the end of January on JULY…read more1st!!! Only to get a text today about my appointment being canceled and unable to reschedule "due to staffing changes". DO NOT RECOMMEND, don't waste months waiting for an appointment only to be canceled.

After the horror of the last week's Dr. Flores fixed the mess her colleagues created on Tuesday…read more She's very professional and did a good job as far as I can say. I'm a little sore, but thats okay and will heel. I just hope I can keep my tooth. Finger's crossed.