im ray, stopped in driving from California with my C8 Z06 . Service very fast, friendly . I'm very excited and satisfied with routine maintenance. highly recommend. Megan and Crystal were very helpful and made the experience smooth. Ty. Take care read more

Brought my car here to see if there was an issue (3 other mechanics between Colorado and Virginia told me there was nothing wrong) and was told it needed $900 worth of work for a new hub bearing which was "completely bad" and my alignment was off. I picked it up and paid the $200 diagnosis fee no problem, so that I could take it to the collision shop to have it covered by insurance since we had recently hit a deer. The collision shop tells me there's nothing wrong with it. He drove it around all morning and apologized that he couldn't replicate my issue and that the hub bearing and alignment was perfect (we also just had new tires put on last week). I call winners circle back just to ask about it, I explain the situation, the woman says she will go talk to them.. and immediately hangs up on me. I call back and no one answers. I contact sales.. the man assures me that my other mechanic is not reputable and all the other mechanics are wrong and they can't lead me astray (every dealership I've ever been to leads me astray) despite explaining I'm a military wife with 3 children and a deployed husband and through tears- this man starts trying to sell me a new vehicle again. I didn't even want the $200 fee back. I just wanted to be told the truth that I had been deceived and taken advantage of. It was like talking to a brick wall. I'll never do business with this dealership again. I warn others not to trust their schemes. I have documentation and photos proving I've been lied to and they just told me to go to any other Chrysler dealership to get the same diagnosis - of course - there's notes on my VIN and they will all say the same thing. I know they say not to trust mechanics but what ever happened to good honest work? I'll be contacting the BBB. read more

My name is Steve McNamara, and I recently did business with Winners Circle. The staff was friendly and courteous, and made the buying process as smooth as one could ever want. I recommend this dealership for anyone who's looking for a brand new or used vehicle. The staff was completely awesome! read more

Winners Circle - Car Dealers Near Me - Franklin, Virginia

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Winners circle helped immensely with my car purchase. Shortly, EricPerryman explained everything with a formal and educational process. No hidden fees etc. simple finance instructions and costs. Totally transparent. I plan on buying all my cars from them. read more

Winners Circle - My new Jaguar. - Car Dealers Near Me - Franklin, Virginia

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Minus 10, if I could. Horrible, don't even consider these people. Bought a car from them a year ago and while the experience leaved a bit to be desired, the car turned out to be OK. So, I thought I would give them another chance. I contacted them about a car, made an appointment and when I got there, was shoved off to an elderly salesman who had no idea what he was doing. After sitting with him while he scribbled on paper and mumbled to himself for 45 minutes, it took him another HOUR to find the keys. Then, The car was stuck in Park and wouldn't move. No apologies, no 'here, let's try to find something else,' NOTHING. GO SOMEWHERE ELSE !!! read more

ABSOLUTELY TERRIBLE! WISH I COULD GIVE 0 STARS! I would like to share my horrible experience at Winner's Circle CJD in Franklin, Virginia. In a nutshell I had a vehicle (2022 Chrysler Pacifica Plug in Hybrid) sold right out from under me after I had a deal in place. I had been working with Chelsea Beltrami and Jamar Hill, who were both amazing every step of the way and were also blind-sided by the sale to another customer. Chelsea even called and increased the price by one thousand dollars which I agreed to and I was told that with this extra money the vehicle would be mine. Jamar contacted me about 30 minutes prior to my arrival so he could have the vehicle prepped and ready to go when I got there. Imagine my surprise as I was on my way to close the deal with a check in hand when 10 minutes before my arrival (after an hour and a half drive to their dealership) I received a phone call from another manager saying that they were selling my car to another customer because they had put a deposit. I had been working on my deal over a week and was never told I needed a deposit it to secure the car. In fact, I was told at the dealership that it is not the dealership's policy to accept deposits for used cars so I was and am very confused as to why this happened. I also found out that my interest in and subsequent deal on paper occurred before this other customer ever came in to the picture. The person who made the new deal and took the deposit against their policy was the first sales person that had contact with me, Kelvin Blount, so he had knowledge of my intent to purchase the vehicle. I arrived to the dealership before this other customer again, check in hand for the full purchase price of the car and was told I had to wait for the other customer to come in because he had first refusal of the vehicle. My heart sank and truly I felt like I was being treated completely unfairly and the deal that I had worked so hard to make and finance was being totally disregarded. The other manager started showing me other vehicles that he thought were comparable but they were not, they were not hybrids and had far less upgrades than the vehicle I had agreed to purchase and they wanted the same price for vehicles which upon investigation had lower blue book values than the price they wanted me to pay. He went on to tell me that he was going to offer them to the new buyer as well but as far as I could tell he did not. They kept me there for 3 hours before the General Manager, whose name I believe is Keith Scott, even had the common courtesy of coming to talk to me and by then they had closed the deal with this other buyer and he said there was "nothing he could do". I believe that their behavior towards me was abusive and unfair as the General Manager didn't even speak to me who was FIRST in line for the vehicle in every way, I had contact first, I had a deal first, I had financing first, and I arrived to the dealership first. Mr. Keith Scott didn't speak to me until he closed a deal with someone else. I would love to have an explanation of how this completely unfair deal happened and why I was totally disregarded. read more

I'm active duty military and been in for 19 years. We test drove a used vehicle and noticed the center infotainment system was restarting...as you can see in my video. Told the salesman. "Ohh we will fix that for you no problem" so I signed the check. 2 weeks later I finally get in the service department and they say it will cost $1,700 to fix. The manager Sarah looks at me and said "you bought it as is, we aren't paying to fix it". Soooo if you do get your vehicle here, get everything in writing, don't sign your check until your vehicle is how you want it, and only deal with the real manager...cause if he doesn't know about it then it's not true. read more

Great experience, awesome sales team! The process seemingly went smooth, management was awesome as well! They actually get involved with their customers, it felt great to have that welcoming experience. read more