When I lived in Jeffersonville, it was the only place I trusted for my car. Never had any issues…read morewith the work done and the staff was very informative and patient

I only take my car to chips great prices and fast working guys.. 100% recommendations to this placeread more

This place was recommended by the nearby AutoZone. My experience was terrible. I'll just say they…read morefixed what I needed but then decided I needed additional work. When I declined the totally separate repair, they threatened to reverse the work I agreed upon and said I could call a tow truck to pick it up. I caved and agreed to the additional work because I needed my car. By the way, the first gleaming review is by Dillard. Dillard works there.

My husband and I take both of our trucks to Knock's. Joe can immediately figure out what is wrong…read moreand we know that it will be fixed in no time and that the job will be done to perfection, we would never consider calling anyone else. Joe's prices are very reasonable and we know that he is honest and will always do his best.

Mechanic I can trust- SERVICE REVIEW:…read more I recently upgraded to a 2010 Scion XB from a Volkswagen Jetta and it was one of the positive most life effecting decisions I have ever made. Although I could list the multiple poor experiences I have had while owning my Jetta. I want to mostly mention the positive experiences I have had at this dealership. After I bought my Scion I wanted to get it inspected since it was a used car. I decided that I would take my car to this dealership knowing that they would be the best experts. My first interactions with the service department over the phone were very helpful. I was given exact directions and even made an appointment to come into the shop so there would be less wait time. After I explained that I wanted to get the $100 car inspected so I could mention any problems to the dealer before my warranty was up the service technician recommend to save money I should get an oil change instead. For Toyota every oil change comes with an inspection so the technician would just add on all of my inspection requests for the $35 oil change price. I also would then know the last time the cars oil was changed. I decided to get an oil change instead. When I returned to pickup my car the technician had a very clear inspection sheet about all the areas I should take to my dealer. In addition he even wrote me a letter with his concerns so I could have more leverage for the repairs I needed with the dealership. Due to the help of the Scion mechanics I got another $1000 in parts and labor for free from the dealership where I bought my Scion. (See my review of CarMax) During my initial visit the service technician registered my car with Toyota to show the change of ownership and printed out a preventative maintenance schedule so I could make sure to take care of my car. A few months later right as my car had gone 5000 miles I got a post card in the mail from the Scion dealership that it was time for my 35000 tune up and to call and make an appointment. I came in for my second appointment and just like my first encounter with the technicians I was greeted in a helping and professional manner. I was given a full detail report in clear written instructions what was preformed on my vehicle and the information was saved to my car's service account. When I pulled out my credit card hoping the cost would be under $300, I was asked for only $55 bucks. It seems like the dealership wouldn't even break even for the time it took to service my car! I have definitely found honest mechanics that care about customer service as much as they do about the car service. I look forward to having Scion as my primary dealership for the next 100,000 miles of my life.

Great service and excellent quality! I cannot say enough about this shop with respect to their…read moreprofessionalism as well as courtesy. I strongly recommend them to anyone for their automotive needs.

Our car broke down in downtown Louisville. We were in the middle of a road trip and were worried…read morewe would be stuck. Matt was busy but agreed to take a look at our car. He diagnosed the problem, sourced the replacement part, and got it installed in record time! We were back on the road before we knew it. Do not hesitate to take your car to Matt. Thanks for saving our family vacation!

Great customer service. I appreciate the explanation of the issue. They are quick to answer,…read morediagnose, and repair. I've always trusted the feedback and feel more knowledgeable after hearing them explain it. As a young female I have felt taken advantage of at many other repair shops. I have never felt that way here. Highly recommend Vic and Tune Up!

I have been going to tune up 2000 and working with VIC for several years. Vic has always gone the…read moreextra mile for me. I have sent many friends to them and they have always been happy. It's hard to find an honest mechanic and I trust Vic and his mechanic completely. I would definitely recommend them to anyone looking for a mechanic.

I had a great experience with Don. The clock spring in my 2009 Dodge needed to be replaced. I…read morecalled to get a quote for both the labor and the part separately. I decided I wanted to buy and provide the part myself to save money, which was okay with him. He quoted me $200 for the labor (about 1.5 hours) and that was what I ended up paying when the work was completed. I dropped the car off after hours on a Sunday using the key drop box. He called me around 10 AM Monday to tell me the work was done. The car has been working great so far! I'm very happy with how it all worked out. And his golden retriever in the front office is adorable!

Car towed to Auto Diagnostics for electrical problem. Towed with cradle lift for front wheels to…read moreprotect transmission since it would not go out of "park", When I picked up car, the shifter skipped reverse and was extremely loose. I immediately went back in and told them. The first thing he said was "tow truck driver did it". He didn't even go out to look, he already knew. He told me he had to force it out of park to get it into the bay. I left the car there and found a new steering column for just under $200 that I paid for. They charged me over $200 for labor to install it. To be fair, so far the original electric problem seems fixed, but I just picked it up this morning, but I am out just under $500 because they negligently broke the transmission shifter. Maybe if they had admitted it and ate the labor I would be satisfied, after all, s&#@ happens, but they didn't. We all make mistakes, but it seems few own up to them these days.

We are from out of state visiting family and needed 2 tires replaced and an alignment done before…read moreheading back to Colorado last September. We called a few other places in Hays but either they couldn't do the alignment or wouldn't get the tires ordered in time for us. The Drexler's just seem to be on top of it. They had the tires ordered an in the next day and the alignment completed. Beau listed to what we needed, made the services go smoothly and got us back on the road. If and when we come through town again I will be back to Drexler's Auto Service.

These people are fantastic. It's a family owned and operated business, and they treat you that way…read more I live in rural Shelby County almost 40 miles from Louisville, and I was trying to buy a used car from someone in Louisville. Being a mechanical idiot, I needed a professional opinion before I bought a car, and my mechanic was too far away. I found the Drexlers, and they did a thorough inspection of the vehicle, showed me some work that would need to be done on it before too long, and gave me an over-all good review that allowed me to buy the car and put my 16-year-old daughter behind the wheel with my peace of mind intact. And they did this for free! They charged me NOTHING! Anyone who lives in their vicinity should give the Drexlers all your auto maintenance and repair business. They probably won't fix your car for free, but they really know what they are doing, and you can trust them!

Have a 2007 Escape power steering pump go out. You know the horror stories about going to a…read moremechanic, not here. Took to Overstreet because of the great reviews. They did not disappoint! Excellent work, kept me informed on the progress. I found me a repair shop that I will continue to use again. Very, very pleased with the job they did. The shop is busy, might have to wait, but trust me, the wait is worth it. Great job guys!

Excellent service, honest mechanic, fair price. Usually busy, but worth the wait. A shop with…read moreintegrity.