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    Winter Garden Pool Screen Repair

    3.0 (2 reviews)
    Closed 10:00 am - 5:00 pm

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    4 years ago

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    7 years ago

    Great service with fast response time and repaired screens in two days. Will definitely use this company again.

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    The Better Pool Guy - Clermont VistaCenter Location

    The Better Pool Guy

    (14 reviews)

    Horizons West / West Orlando

    Paid for services for the month of June. Company closed. No services or refund was provided. Do…read moreNOT use.

    The customer service here is phenomenal! I needed service done on my spa and found The Better Pool…read moreGuy through a yelp search. I requested a quote through yelp and Beth responded promptly with great information. From there I was able to communicate with her via text to collect more information and set up the service. For me this was a great method to communicate as I spend a lot of my days in meetings/conference calls so a quick text to communicate was great. Since this was for a vacation home, it made things a little bit more complicated, but Beth went above and beyond to explain things to me and try to find a way to get the service done before I arrived for a visit. Even though it likely would have been easier to just arrange for the service when I was there, Beth actually said to me that she'd like to have it ready for my use instead of having to wait a week. I really appreciated that. There also was a some confusion with me receiving the write-up/pictures after the service, but again, a quick text and Beth was super responsive. She explained they had just switched to a new system and were still learning the ropes but went out of her way to make sure I got the information I needed. I also received a follow-up email with further explanation making sure I had the information. Overall, I was really impressed with the level of customer service here. It would have been very easy to just brush me off, but multiple times they went out of their way to help me. I highly recommend them!

    Winter Garden Pool Screen Repair - patiocoverings - Updated September 2026

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