Needed operators for our 12' shop doors and house garage doors. Called another local commercial…read moredoor business, got an estimate, set an install date, and they left us hanging - no call/no contact. Called Northland doors and WOW, what a difference. They gave us an estimate and advised the install would be a few weeks out. Heather called within a week stating they had a cancellation and asked if they could come that afternoon. It was later in the afternoon and they stayed late to finish the operators on the house. They promised to return in the morning. Heather called the next morning stating they would arrive in about 45 minutes, as promised. The gentlemen were knowledgeable, friendly, and very professional even with the 12' wood commercial doors. Even pointed out one of the doors needed some reinforcement. I would highly recommend them to anyone. Great workers, great staff, great company. MH

Great people to deal with from initial call to servicing our doors. Our service technician was…read moreLogan. Very nice and personable. Did a fantastic job and cleaned up all areas afterward. Highly recommended!

At the initial install everything was great and we loved the final product. Not even two years…read morelater, the Blanco sink chipped at the bottom. When I went in, an older unpleasant gentleman that I spoke with said "what are you using a chainsaw". They said I would have to contact Blanco, which I did. Blanco said we should have been advised to use a metal grate to protect the finish on the sink. We were never told this. Blanco was very easy to deal with and they made it right by replacing the sink for free. However, Granite Shop was quite the opposite. They would not come to do this unless they had a job in the area, which took months. They also charged us for a reinstall in addition to us needing to get a plumber, again. They then damaged our newly refinished wood floors and accused us of lying about it, even though it was on our security cameras that nothing was placed on the floor when they were here. In fact, they removed our throw rug at the sink! I highly recommend them if you like a company that doesn't stand by the product they sell and accuse their customers of lying even with proof.

Working with GSoM was a really miserable experience. Avoid them at all costs…read more Countertops are an allowance item in my home build & I am responsible for selecting the vendor, making selections & paying for overages. Thus keeping track of the cost is important. Additionally, I AM ACTUALLY PAYNG the countertop vendor directly to offset overages with other allowances. Initially, GSoM seemed friendly, but as soon as I had questions about pricing - poof! Their helpfulness vanished faster than a magician's rabbit. It took me 4 emails of unanswered questions before they said they wouldn't share pricing with me. What this meant was a simple question about the price range for a leathered top required 4 emails with GSoM and then they emailed a full 3-page bid to my builder with separate line items for each question buried deep in the bid. It was so confusing. It was also a hassle. The builder's PM was OOO and it took me 5 days to get an email forwarded after my last question. It is absolutely ludicrous that the person writing the check (or using my CC) to pay for the countertops ENTIRELY with my own funds doesn't get the pricing shared with me directly. Imagine buying anything else and the seller doesn't tell you what it costs. Absolutely ludicrous. They are completely unaware of their cognitive dissonance, wrapped up in a little bubble where the customer is viewed as a "walking wallet" and if you don't play their games, you will get their power trips. GSoM tried to gaslight me by saying I was "dramatic" and "aggressive". Getting frustrated with their refusal to answer questions and expressing that constructively isn't dramatic. And wanting to know the price of something I'm paying for is not aggressive. When I expressed frustration, GSoM said "they'd love to work with me" but also tried to play divide and conquer with my builder by asking them if it was OK to refuse to share pricing, while simultaneously trying to preserve their relationship. Spoiler alert: It didn't work. I informed my builder that GSoM missed a golden opportunity to impress but chose the path of antagonization. I remind the builder of how great the other vendor is every day. I get that some buillders don't want customers to see pricing. You know what GSoM should do in those situations? Not share pricing. You know what they should do when it's an allowance and the customer has visbility to pricing? Share the pricing. You're a small business, not Home Depot, act like it and be flexible to each customer's needs. This is not about you. Speaking of them being a small business: their selection sucks, especialy when it comes to modern quartz selection. They have less than half the number of quartz compared to every other vendor I met with. I was able to get a great price on a beautiful MSI Calacatta Elysio in all of my bathrooms and an amazing Cambria on my island for less than GSoM was charging for very basic quartz. The upside to their hostility was that I got a much better deal at another vendor. I've built four homes and worked with so many wonderful local vendors. GSoM is, without a doubt, the worst. THE. WORST. This was a pure antagonistic power play. GSoM is the only 1 out of 9 allowance vendors on this project that wouldn't share pricing. They could have chosen to delight my builder's customer, but they chose to antagonize me. They'll do it to you. It's not worth the risk. GSoM also lies. He says they politely told me that they didn't want to work with me. Wrong. As I mentioned, when I got frustrated they sent me & my builder an email saying that they'd love to work with me. My builder asked me to try and work with GSoM, but they still didn't want to tell the person paying what the cost was. I truly don't understand their power trip, nor their lies. The only way to change GSoM's treatment is for consequences to happen, so that's why I'm posting this review. Walk, don't run, to a vendor that's not going to play power trip games with customers.

Still great!!! After…read moremany, many years our workhorse Craftsman garage door opener went kaput. Travis did a great job communicating and detailing why it was probably better to get a new unit, which we opted to do. Install was quick, clean and reasonably priced. Another 5 - Star review from us!

A spring broke on my garage door and needed repair. I sent emails to several businesses last night…read moreto check pricing and availability. Almost 24 hours later, Travis is the only one that got back to me . His pricing was great, and he was available to come out quickly. He did the job quickly, affordably, and with great quality. Travis was great to work with, and I'd use him again in a second. Need garage door work done? Call this guy!

Our garage door was stuck half way open. We first called the company that advertises on the…read morebillboards around town. They sent a fellow out who he said he couldn't repair our system "because we didn't install it." What??? We then called the local Madison Overhead Garage Door Services the next day. They sent out Dan, who was knowledgeable, courteous and got right to work. Done in less than an hour!! They're getting our business in the future!!

Yesterday, the spring for my garage door broke with a loud bang. I called Madison Overhead. They…read moreanswered right away. Very pleasant woman on the line. She told me that she would have someone out the following day between 12 and 2. Yay! Dan arrived today at 12:00. Very courteous and professional. He has been with the company for 18 years. That says alot. He replaced the spring and bushings (they were cracked) and lubricated all the moving parts. The door now works like new. On top of that, the cost of this service call was... I can only say... very reasonable. A+ I recommend you call them. :)

Excellent customer service! I was looking for a large size foam rod, usually used for filling gaps…read moreprior to sealing or caulking. Not typically a stocked item and I had only found it online with prohibitive shipping costs. I prefer to buy local so I called Hatch. The man on the phone was knowledgeable, knew what I was after, took my number and said he'd get back to me. Not a half hour later, he called me with a competitive price. I asked about shipping costs for the quantity I needed. He had to check but he called me back, again less than half an hour, with a quote that with a huge reduction in shipping to their Madison location. That level of service is refreshing these days. They have my business. Try them, they'll have yours too.

Used Angel's window cleaning service a few weeks ago and my windows are as clean as they could ever…read morebe with no streaks! They cleaned all the windows inside and out along with screens. I am in a two story house and they were on the roof cleaning outside of glass. I also have one window that is over a two-story entry area and they brought ladder in to clean it. Great staff! I've used other window cleaning services and feel I can honestly say this was without a doubt not only the best job I've ever had done, but also reasonably priced. HIGHLY recommend them and will definitely be using them again in the future!

I have worked with Tim Webster for the 2nd time and continue to be so pleased with their work. They…read moreinstalled new oak floor in 3 bedrooms and matched it to existing hallways and stairs. Then he installed engineered wood floor in a lower level and matched it too. He replaced and stained all the matching trim as well and installed the air vents. He also trimmed the doors so they fit with the floor installed. He is so thorough and a perfectionist. I could not be happier with the floors in the house. Thank you.

We received a referral to Tim at Webster Wood Floors from our son and daughter-in-law. My son and…read morehis wife are pretty meticulous and their refinished oak floors looked like brand new floors after Tim was done. I called for a proposal on installing new maple floors and matching and refinishing the existing maple floors. Tim was prompt, professional, very communicative, knowledgeable and, most importantly, meticulous in detail and finishing. We had a big project and the work was totally completed in 4 days. Our new wood floors look AMAZING and we could not be happier! In terms of price, we had other bids, Tim was in the middle of the pack but he used high quality installers and had over 20 years of experience so it was an easy decision. He did all the sanding and finishing himself. I can't say enough good things about them and I wouldn't think twice about recommending Tim at Webster Wood Floors to any of my friends.