We come here to buy some fertilizer for our bushes after costco, walk in, and get the cart, try to…read morefind the garden center, took us a while, then you need to pass a close door to go to the garden center and the door is not automatic, when you push a cart, you need another person to open the door for you. After we got what we need, although there is check out sign at the garden center, but it's not in operation. We will need to go back to where we come in. This time, i try to push the button so the door will open automatically. But to my surprise, the button leads to the big garage kind of door moving up. Hahaha.. the staff inside is kind enough to close it for us.

How you perceive Menards (and Home Depot and Lowes) depends on what you are trying to accomplish…read more Home Depot caters to the DIY home owner. It has limited selection and generally carries low end fixtures from China. Lowes has a somewhat better selection for items like tile and lighting and it has the best selection in lawn and garden during the Spring planting season. Menards is more oriented toward the needs of construction professionals. Everything that a contractor might need in the way of paint, electrical, plumbing, roofing and lumber is typically in stock. I rehab older houses and these usually involve extensive rewiring and plumbing tasks, so Menards is where I go first for construction materials. Unless you are looking for cheap Chinese made lighting and plumbing fixtures, I don't recommend any of the big three home improvement chains. If you want quality, your best option is to search the internet or visit specialty vendors for items like high end lighting, plumbing fixtures, cabinetry, and granite countertops. But that takes you out of the range of what DIYer can reasonably handle.

This seller helped us save money by recommending a granite that was left over from a previous job,…read morehowever, it matched our idea of what we wanted perfectly in our bathroom and they did an excellent job of the install

I found Excellence by Nature after looking at numerous other places. Family owned and run by the 2…read moreowners. Countertops are cut in the shop. Excellent service and a job well done on fitting and installing a vanity top for me. Price and quality were very good. Highly recommend.

From start to finish the people who make up this company are fantastic…read more The selection is my go to resource to find the beautiful things and the very well explained specifications has made it easy to do many things to modernize my 1950 cape. I've had the pleasure to receive the peace of mind support they offer on purchases made many years ago. Excellent! I recommend them for DIYers and professionals alike because they are a great value.

Ordered a Brush Nickel Faucet for one of my clients and received an email about a delay in the…read moreorder after I committed to a client. They took the money but due to a discrepancy in the name they delayed the order and my client exercised her 3 day right to cancel. Their procedures and protocols costs me a 950.00 ticket. No live assistance was offered, and my refund is still pending. I am currently -350.00 instead of +600.00 due to their absurd procedures.

Couldn't find the plumbing parts for my bathroom faucet anywhere. A friend recommended Specialized…read morePlumbing and I hit the jackpot. Not only did they have the parts I needed in stock, they provided useful (and needed) advice on how to properly install them. I'm grateful for the excellent customer service.

These guys were easy to find and extremely helpful. I needed a part that I just couldn't find…read moreanywhere else. They handed it to me in less than 2 minutes, and didn't charge me an arm and a leg. Very polite & knowledgeable.

So far so good. I pick up my tile next week. My sales person was great.read more

We've had one heck of a time at the tile shop. The color of the tile advertised at the store was…read morevastly different than what showed up with the order. While we expected some variation in the color we did NOT expect as much variation as was given to us. If this much variation is normal, the display at the store is extremely misleading and no store associate communicated that. When my wife approached the store about it, they more or less told her "too bad" and it's on us to deal with it. They said they'd give us a small discount if we wanted to buy more so we could get more light colors, but that is, after being so incredibly misled, not nearly enough when you're buying expensive tile for a big bathroom project. We'll never shop here again and spread the word to as many as we know to just go with Home Depot or Lowe's. At least they'll correct a wrong, especially when it's so blatant. Also, not sure how much this might matter, but this is my first ever negative review about a place of business on any app/social media/etc. I have, up to this point in my life, only given positive reviews and enjoy doing so, especially when we receive top notch service (at a place like Steele's Hometown Tire in Burlington for example). We have never been treated with such disregard before and I just hope this review at least forewarns others before shopping there. Thank you.

After posting my review on Yelp several days ago, they called me an offer a free sharpening of my…read morechainsaw and made an apology that my chain saw either was not sharpened properly or not sharpened at all. Saw works great now. They even gave me a gift card because of the terrible experience that I had with my saw not being sharpened. The problem has been taken care of and I have finally gotten the service that I have previously paid for. Since Great Lakes Ace had taken care of my problem this morning, the previous 1 star rating has now become 5 stars. I will now continue to shop at Great Lakes Ace. Yours truly, Bernard J. Sandman 743 Johns Hill Road Wilder, Kentucky 41076-1420 859-982-4855

Update: Steve, Holly, and Dallas were terrific. They didn't…read moremake the problem, but they solved it. They provided great communication, and went the (literal) extra mile to get a grill from another store, assemble it, and drop it off to my dad a day early. In a time when every business is struggling to find help, this store rallied and proved their commitment. Thank you! Original: Unbelievable. I ordered a grill to be delivered assembled to my father on Father's Day. Two days before Father's Day, I received an email that says, "hey, we are sorry, but your order is canceled." When I called the one 800 number for customer service, the response was, "Yes, it is canceled. And we cannot reactivate a canceled order. Is there anything else I can do for you?"