Several bad experiences with calling them to get help for stray animals, they are very useless when…read moreit comes to the south end of Peoria and the outskirt towns of Peoria county, officer Barrick doesn't bother to do her job. Couldn't even "find" the dead dog on the side of the road even with an exact location, I had to go sit with the animal until she decided she was competent enough to do her job and come to the sight that I had been at waiting. She rather worry about animals that are on their own property minding their own business, quite literally. Next time I have a stray animal or abused animal situation I will be calling elsewhere..Somewhere that actually cares about saving animals.

First I would like to say that PAWS and PCAPS are one in the same…read more PCAPS has to take in all animals. They can't say they are full or they don't have the resources for your the animal you have found. They are doing what they can to return animals to there loving homes. The ones they cant they try hard to find loving homes for. Common miss conception is that there is a time limit on the animals. They do everything they can to find homes for animals. Including trying to work with rescues and doing discount adoptions. Even working with national Fondations to offer low and sometimes no cost adoptions. They are here for the community and are trying to places animals back in loving homes within their community. There are several organizations in the area that feel the need to travel to other states and or even other countries to bring animals here to adopt. When there are plenty of loving animals that need homes here locally. They are ever changing and innovating. They are always looking at ways to better the community and our animal friends within the community.

Adopted my dog there. He's an Italian Greyhound mix. That was 11 years ago. I think that these…read moredays it's hard to find a small dog at the CCHS.

We were able to adopt an amazing dog for our family. Well worth the drive. Staff is very…read moreaccommodating. We accidentally arrived an hour early and they took us in like family. Thanks for Luna!

It's been a couple of years ago that she had a shelty come in for adoption. I immediately applied…read more I have had shelties all of my life. I have an extra large yard with a beautiful 6-ft privacy fence. Immediately, the administrator told me I was lying and I didn't have a fence. She was looking at old mapping that was on the internet. When I bought my house. I put the fence up immediately for my dogs. I ended up sending her the invoice voice from when I purchased and installed the fence. Then she came up with another untruth saying that I was bad-mouthing the shelty rescue on Facebook. What had happened was she got this little dog in and she told me I was approved for the adoption and I was ready to pick her up when then she decided to spring it on me that the dog was heartworm positive. I had never had a heartworm positive dog so I asked my Facebook friends, many of them who were Sheltie owners, what I needed to know about taking in a heartworm positive dog. The administrator had a fit and said that I was bad mouthing her which I never did. She pulled the plug on my adoption for no reason whatsoever after I had made plans to receive this pup the next day. It was very sad because the little dog needed a good home and I provide such an excellent home for my shelties. And will never deal with Central Illinois Sheltie Rescue again... Unless they have a different administrator. So sad when she had no reason to do any of this.

it's sad to read negative reviews about CIRS. Yes they do a thorough investigation. most babies…read morecome from bad situations & they nurse them back to health. Of course they want the best for each & every one. I appreciate all they do & all the hard work they put in. Thank you Natalie & Everyone at CIRS. Yes, we adopted from them & yes we will be back to adopt again.

TAPS is a private, no-kill shelter. As such, they have implemented strict rules regarding…read moreadoption. It starts with completing an application for adoption! A person will be informed if s/he is acceptable as an adoption candidate. Further, that adoption approval is not permanent, there is an end date about four months out or so. Although I understand their desire to screen people, I wish they could develop a less "encountering" method. Further, it believe it would be helpful were some customer service training be initiated. Given the one star ratings, I can only assume the majority of the people's interaction with TAPS is an off-putting experience. That said, they do take good care of the animals. The dog I adopted from TAPS was at their shelter for years and was with a foster family before I adopted her. She's a Staffy at 51.8#'s of well-behaved love. It's obvious TAPS took good physical and mental care of her. And in defense of TAPS' uber-caution, my dog is attractive and could well get adopted by someone who isn't able to manage her.

You will find here at TAPS, amazing affordable fees for adoptable pets, as well as many potential…read morepets to choose from. What you will not find, is transparency or understanding. Upon application approval, I was told my choice dog was not allowed for adoption under ASSUMPTION, no DNA knowledge, no testing, but assumption the breed was that of an aggressive breed (pitbull). My landlord, had approved this dog after questioning as neither of us saw Pitbull Terrier in the mix. Upon asking for DNA testing, I was told this is a post adoption process. When asked if there is no definitive way to tell her breed, when I may visit the dog in question? (Nacho Fries). It is only now, I find out there is a line ahead of me for an animal to come home. Rather than operating in home readiness and preparedness post approval, it is a First Come First Serve basis. Which, for a No Kill Shelter? Seems to be a relatively poor processing style. I would have loved to walk away with this sweet girl, but upon a return call to potentially look at another available dog? The same circumstances. No understanding of when the visit is scheduled if I can leave with my new companion that same day, nothing. I completely find a accumulative 2.5 star rating to this facility to be unremarkably kind.

Harold had the pleasure of staying here while his family was recently at WDW. He raved about the…read moreample romping time, great food, prompt litterbox service, and abundant petting. When his family retrieved him, he glared at them the whole ride back, seemingly furious they cut his vacation short. If you are looking for qualified, loving boarding for your small animal, you can't do any better than here.

I was really excited to hear about this rescue, but I cannot recommend them at all. Chad and…read moreMiranda are backyard breeders disguised as a "rescue" who care more about looking like "experts" than they do about the well-being of the animals in their care. They frequently take surrendered chinchillas and "enter them into their breeding program" without any genetic history on the animal, for the purpose of selling baby chinchillas that could carry significant health issues & defects. As for the animals in their rescue, they do not research correct care, and often provide their animals with inadequate and even dangerous setups and products. When corrected or informed that something is unsafe, they brush it off or ignore the correction, and continue spreading dangerous misinformation to potential adopters. They will also sell donated unsafe products to potential adopters, if they don't want to use them themselves. When asked a care question they do not know the answer to, they make a guess and present it as fact, rather than actually look it up. They also neglect to ensure their animals are going to safe, loving homes; the questions about care are limited, and they basically allow adoptions to anyone who "promises" to care for the animal, no background check necessary. They will also happily misrepresent the animal's health, temperament, or needs to a potential adopter, if it means that person will take the animal off their hands. This is just the tip of the iceberg; I've talked to many other people who have had negative experiences and stories from this rescue. If you're looking for a good small animal rescue nearby that really cares for their animals, I would direct you to Hoppy Haven or Fur Angels Animal Sanctuary. They are more professional, more transparent, and so much better equipped to answer your care questions.

Stay away from this unprofessional dog rescue. They are clearly so busy going to farmer's markets…read moreto sell dog treats that they can't get back to the folks that want to adopt their dogs. We started the adoption process because we saw a beautiful dog on petfinder.com that we fell head over heels for. We submitted our information, and when I didn't hear anything for a week, I called to leave messages as well as emails. It took two weeks to finally have someone call me. The people that run this place, claim that the lack of professionalism in responding to simple phone calls and emails, is the fact that they run a small operation. Whatever, all I know is that they strung me along for over two weeks, and when they finally called our references (this past Saturday), the puppy that I was looking to adopt had already been adopted 4 days earlier! I found out on facebook, when I was checking out their page to see when they were having a fundraiser, when they had a great picture of somebody with the puppy I thought would be mine. I'm going to have to stop writing this review, as the tears are getting on the keyboard.

Having just adopted a beautiful Australian Shepherd from this rescue and I can honestly say that…read morethe process of adoption from emails and phone calls right up to signing for her this morning went very smoothly. I had the pleasure of meeting both the owners and one of their volunteers and the entire process was a pleasure. I would highly recommend them!

I just got off the phone with Heather the manager there, as we are wanting to adopt another dog…read more I cannot tell you how professional she was, and willing to actually "talk" about the dog I am interested in AND talk about our home environment AND other dogs in the household. Other "shelter-rescue's" are not necessarily like this. The compassion she has for these animals is heard in every sentence. This is a HARD job, and people like her need to be recognized fir what they do on a daily basis. Thank you for doing what you do.

I adopted my dog from Livingston County Humane a few years back. The shelter was clean & all the…read moreanimals appeared well cared for. I drove down to see the Pekingese I was interested in on a Saturday, walked him and filled out an application and the following Monday morning I got a call to come and get him! Every staff person I interacted with was genial and kind. I especially recall an older woman who placed him on my lap and told me to give him a chance. From home I brought a new harness and as she helped me put it on him it was apparent she cared about him. The whole process was problem free and painless and I am grateful to Livingston County Humane for taking my dog in and caring for him when he had been tied up and abandoned in Odell, Illinois. Hats off to Livingston County Humane/Pontiac!

I really love coming to Smart Vet. It nice they ask how much you can spend & they try to do what…read morethey can for you. Also it's nice to know how much it is as they go along. My cats really like Dr. Tabor & I think she is awesome too.

We've been with SmartVet for a while, but they recently redesigned their website and had a personal…read morephone number unaffiliated with the practice set up to text for appointments. I inadvertently sent our personal information to a very frustrated stranger who said they'd received at least 8 other messages containing personal information from other patients. On top of this, they're now requiring a deposit for Saturday appointments because they've had a few no-shows. Cool story, but how about you punish the offenders with a no-show charge, not the loyal customers who have never missed any appointments and have likely paid thousands of dollars for your services over the years. The practice manager Liz messaged me apologizing for the website issue, but then doubled down on the deposit requirement by telling me that she knows "change is hard." That level of arrogance and condescension is sadly becoming business as usual these days. We're not inclined to entertain that level of foolishness. While we've never had any medical complaints, these administrators seem to only speak one language. Money. Plenty of other local vets happy to have our business.

I adopted my wonderful cat named Trish September 1st and I could not be more thankful for the…read moreHumane Society of Central Illinois! I also appreciate the semi-extensive application process to ensure the safety of adopted animals.

I got my cat, Lady, here. She was vip because of her age so she was free of charge. I've had her…read morefor five years now and she is the best animal I've ever know. The sweetest and funniest cat- she acts like she's glued to me. We originally went to get a cat for a companion for my grandmother (whom I live with). She was so friendly and curious we fell in love right away. We were able to take her home that same day. I don't know what the first ten years of her life were like, but I am satisfied knowing the last five have been full of love.