I bought a 2010 F-150 from John Bird at B&B Car Co. and had a great experience. After taking it…read morehome, I noticed a small issue with the A/C--brought it back, and they fixed it the very next day at no charge. Super solid place to buy a used vehicle--highly recommend.

I collected my truck today and I am thoroughly delighted as it operates and drives exceptionally…read morewell. This is the third vehicle we have purchased from B&B Car Company, and it meets all my expectations. I will certainly be acquiring all future vehicles from them. Thanks to Chris carrier and John bird and and big thank you to Bob Stickel for the great deal

If I could give this service department 0 stars, I would…read more I brought my car in for an oil change and a road force tire balance. When I got my car back, it was shaking much worse than before. At anything over 50 mph, the car was practically undrivable. What makes this even more frustrating is that the technician's own paperwork acknowledged there was still an issue. The printout noted they could still feel a shake, and my service advisor, Tyler, told me the same. The paperwork even stated that if the shaking continued, the suspension and steering might need to be checked. Instead of discussing these findings or working toward a resolution, I was sent home with a car that drove significantly worse than when I brought it in. I took my car to Discount Tire for a second opinion. They told me all four tires were out of balance and said they were surprised I was even able to drive the car to their shop. After they properly rebalanced the tires, my car drove exactly like it did before Moran serviced it. After spending $129.99 on a road force balance that made my vehicle worse, I contacted Moran Chevrolet and spoke with Laura Marklin, the Service Manager. I provided documentation from Discount Tire along with videos showing how badly the steering wheel was shaking. Rather than discussing a reasonable resolution, Laura insisted their computer showed everything was balanced correctly and that nothing was wrong with their work, essentially suggesting Discount Tire was wrong. However, once Discount rebalanced the tires, my car immediately drove normally again. The only solution Moran offered was to refund the balancing charge and put towards brakes. if I returned to have my brakes serviced there. That was completely unacceptable. If they couldn't properly balance my tires, why would I trust them to perform brake work? To make matters worse, there were pen marks all over my windshield visor tint that I had to clean off myself. Then, when an employee brought my car around, he attempted to drive it through the automatic car wash until another employee stopped him, explaining that Camaros and Corvettes should not go through it. From start to finish, this was an awful experience. The workmanship was poor, the customer service was even worse, and at no point did I feel like anyone genuinely cared about making the situation right. My car was originally purchased from this dealership in 2010, and I expected them to stand behind their work. Instead, I had to pay another shop to correct their mistake and was offered no meaningful resolution. Their website says, "If anything about your visit wasn't perfect, please reach out to me so I can make it right." Unfortunately, that was not my experience. I will not be returning for service or purchasing another vehicle from Moran Chevrolet. I'd rather support a local independent shop that takes pride in its work, treats customers with respect, and stands behind the services it provides.

Service took my car in for a recall on 2 toe links in the rear they put on the receipt that they…read moredid an alignment on the vehicle, which they never did cost me $600 in 2 rear tires and a $150 for them to align the car. Great service at bell tire , not so good at moran chevrolet

Nick Petracca was our salesman and he made our experience great! From his knowledge, patience, and…read morenegotiation to getting me the best deal for my trade in. I am so happy with my Honda crv hybrid sport-L! Highly recommend Nick for your next car purchase.

Did not do a thorough inspection and my car died 8 miles after leaving the service center. I called…read morefor refund and they said they couldn't but wanted me to bring the car back with a tow on my dime. Even though I explained specifically that the electric problem was ongoing and took receipts to show what was done. My car lost power on a busy freeway again and could've been disastrous.

Pete is very knowledgeable of cars. You can tell, just by speaking with him, that he had a passion…read morefor what he does. I have purchased 2 cars from him, one for myself and one for my daughter. Have not had an issue, and will definitely keep in contact for cars in the future. Personable guy as well! Thanks for all you do Pete!

I found the salesman to be helpful and informative. I went to the lot without expectation and was…read morepleasantly surprised by the whole experience.

I bought a new car from here and everyone was very accommodating and nice. The staff takes there…read moretime to help whoever needs it and are very accommodating. Whenever I need to come in for a oil change the service department is always ready to help and educate me on what my vehicle may need.

The service people dismiss you if you have a problem. I have told them about an issue with my tires…read moreNOT BEING ROTATED every other oil change. I ended up being handed an invoice with " if you want the road noise to stop get new tires" . Well I did and the place I bought tires from asked where it was aligned. Told them the dealer. They were shocked that the alignment was so far off!!! Second issue, the AWD actuator was acting up. The service writers dismissed my concern, again. I had to go ride around to point out the issue!!!! Now it's a waiting game as they switch out parts........ are you serious!?!? Very unprofessional business.

Service is just bad. I called to see if my recall work was done. Told it was but my service advise…read morewas off today so that's why they didn't call me. To be honest I've bought vehicles there and used service many times. Never left with a favorable opinion. Not the worst but not what I would call good

I notice some reviews of this dealer are for the vehicle itself and not the sales/service customers…read morereceived. Since Parkway didn't manufacture the vehicle would be unfair to take that in consideration. My family has been purchasing vehicles here for about 10 years now and have established a great relationship with the sales manager and the sales agents, which is important to find somebody you trust during this process. For us it's Brian and Pat. They have been helpful, provided great advice on options and always work hard to find the best deal.

If I could give this place 0 stars I would…read more I had to wait nearly 2 weeks to schedule an appointment for a simple software update that was issued through a recall notice. Get there at 8 am on a Wednesday. Stand there for nearly 20 minutes before anyone even acknowledges us. Then give us a hard time that they "can't find find the appointment" and have to show multiple forms of proof that we made an appointment. They tell us they're so backed up it might take a few days. Fine, but couldn't give any ETA or provide a loaner. Flash forward to Friday. No call, no email, no text, no update at all. I try calling and reception directs my call to someone's voicemail. I leave a voicemail. No call back. I try calling back later and explain I need my car and at this point I will take it somewhere else, who do i need to talk to. Give me the same guy's name, and takes my info and says she'll give it to him and he'll call me back. Still doesn't call. So now I have to either Uber or walk to this place to actually talk to someone because they obviously don't care at all about customer service. If you read any of these other reviews, it seems like that's pretty consistent for them. If you need to service your car, I would take it anywhere but here. And if you buy a car from, them don't expect them to do anything for you once you drive off the lot.

The car was diagnosed and fixed on schedule. The repair was done correctly and there is no longer…read morean issue with the vehicle.

Dominic Ciacelli took advantage of my mother's husband. Gave them 1/2 the value of their car…read moreletting them think the trans was bad, sold them a car they can't afford, and that are known to have transmission issue. It also is a car that does not fit their needs at all. Less space and hard to get into. I will be sure to tell everybody I meet about the underhanded and predatory dealership and salesman. Proof honest car guys are gone and they are just after a buck no matter who they screw.

saw a Chevy HHR for sale on market place posted by DAN. contacted DAN to say I would take it for…read morethe listed price of $3999 if he would drop the so called DOC fees dealers charge buyers. He agreed to take my offer.i ask him for a total amount without the DOC fees. I was paying cash. when I didn't hear back from DAN I checked the market place posting an it said car sold an DAN had removed the car for sale. later I see the car was posted again on market place by a different sales person. I messaged DAN saying I still wanted to buy the car. he ghosted me. I would never reccomend this DAN or Moran used cars. they can't be trusted.

I purchased a vehicle warranty for $3,200 and believe I was misled by both the salesperson and the…read moredealership regarding its coverage. At the time of sale, the warranty was explained to me as providing coverage for 60,000 miles from the vehicle's current mileage or 48 months, whichever occurred first. Since I purchased the vehicle at 37,400 miles, this understanding would have extended coverage through 97,400 miles or 48 months. However, I was informed yesterday by the warranty company that this information was incorrect and that the warranty terms had been misrepresented. I was advised to contact the dealership for clarification and resolution, but unfortunately, that effort did not lead to a satisfactory outcome. I would not wish this on anyone. SMH

Management Mary is rude and very unprofessional I purchased a vehicle almost a year ago. I also…read morereferred several people. Mary deflected and failed to issue the guaranteed referral stipend. This woman should not be management her customer service resolve is horrible. Jeff in sales was great very attentive and professional, Mary not so much!

Dealerships are a Dime a Dozen.... This one might be Quarter a dozen!…read more I wanted to test drive the MME prior to putting a order in for one then waiting months to get one. I called over to Dorian and was setup with Colette in Sales and was greatly helpful throughout the whole process. She said she had one on the lot and to come on in ASAP to test drive before it's gone. I went test drive and we spoke after on the process of ordering when the banks open. While waiting patiently for the order banks to open Colette was always responsive to my emails on getting information about the dates. Once ordered the wait began... I received emails through the waiting period about my order and when the time arrived to pickup the vehicle Colette was still very responsive to everything I've requested. If she didn't know the answer she found someone to give me the answer and didn't make something up. On the day of signing everything was ready and lasted less than 5 mins, everything was ready and on tablets not paper to sign. If everyone is like Colette over at Dorian then it will definitely be my go to dealership for repairs and future purchases! Thank you again for a great experience with the process!

company vehicle wouldn't take corporate cc without drivers license with name on card corporate card…read morename is name of company wouldn't take company check without signer showing license, signer is CFO from our corporate hq out of state. Then offered a cashiers check idiot lady said still need drivers license, tried to explain what a cashiers check is to no avail.