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    Woodbridge Public Auto Auction

    2.1 (82 reviews)
    Closed 9:00 am - 6:00 pm

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    My first car!!!
    Sweet W.

    my daughter and I went to WPAuction just to browse a little bit. We were received by the most attentive, nicest and very informative sales associate Mrs. Lucia Giordano.During the test drive,she made sure that everything from cars were perfectly working. In a very positive and friendly manner Mrs. Giordano guided us through the whole process of selecting what would be most suitable one that fulfill my daughter's needs. We're also grateful with Mr. Steve from Cypruss, Mr. Armando, Mr. Sharriff and the lady who was on that day, who gave us the warmest smile ever ( black woman with beautiful face). In conclusion, thanks to our loving Father in heaven who led us there My daughter has her first car ever. A rain of blessings for all of you guys!!!

    Sold!
    Hb C.

    Vehicle selection could be better but I found a great deal and gem, VW Passat, thanks to the help of salesman, 'Coach'. I had been looking for a vehicle for my daughter to go back-and-forth to college for a while as he was very helpful in making her dreams come to true.The sales process was very seamless and price was very competitive. Also, there's service fee applied to the vehicle sale which I didn't find reasonable. The black rubber car mats that were originally in the vehicle were removed when I returned to purchase the car . They do offer a $1 dollar raffle auctions on Saturdays.

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    7 years ago

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    Theofanis K.

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    6 years ago

    My friend and her husband purchased a vehicle from this place and the piece of junk wouldn't even move off of the lot. REFUND her money!

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    Page 1 of 3

    Woodbridge Public Auto Auction Reviews in Other Languages

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    Review Highlights - Woodbridge Public Auto Auction

    We have so many great things to say about Theo and Fred, but it would make this post too long so here are the nuggets.

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    Woodbridge Auto Sales

    Woodbridge Auto Sales

    3.1
    (14 reviews)

    Big thanks to Johnny for making the process of buying my dream mustang incredibly easy and I'm so…read morehappy with my purchase

    Absolutely Horrible Experience with General Manager Jose Diaz at Woodbridge Auto Sales…read more I cannot stress enough how terrible my experience has been dealing with the general manager, Jose Diaz, at Woodbridge Auto Sales. From the moment we purchased our vehicle, it was a downhill journey riddled with deception, hostility, and blatant disregard for customer service. We purchased a vehicle via cashier's check and were led to believe everything was in order, including receiving the title. However, we later discovered--only after attempting to register the vehicle--that they had retained the title without notifying us. This critical detail was never disclosed at the time of purchase. The only explanation given later was that they wanted to "make sure the check cleared." While we understand financial precautions, it is completely unacceptable that we were not told this upfront. After three weeks of calling, following up, and trying to get clarity, we finally got through to Jose Diaz. Instead of an apology or even a solution-oriented conversation, we were met with confrontation, defensiveness, and finger-pointing. He coldly told us that they would "get it to us when they get to it." No empathy. No urgency. Just blatant disrespect. We even asked if they would cover a same-day courier service to receive the title due to the urgent need to register the vehicle. Jose Diaz refused and said it would be delivered the next day instead. When we followed up the following day to confirm, we were told by the administrator that the title was only just being sent out that day--meaning Jose Diaz had blatantly lied with no regard for his word or ethics. This level of dishonesty is completely unacceptable for someone in a leadership role. Despite all this, I want to acknowledge the one bright spot in this entire ordeal: Mary Lou, an administrator at Woodbridge Auto Sales. She was the only professional and courteous person we encountered. She apologized for the inconvenience and actively worked to resolve the issue. She offered to make things right by ensuring the title would be sent out immediately and even offered to renew our temporary registration if needed due to their delays and errors. Her integrity and willingness to help were the only reason we were able to make any progress. When I asked Jose Diaz for the owner's contact information to escalate the matter, he arrogantly told me that he was "as far as it goes" and refused to provide any names. Thankfully, after speaking with my attorney, we were able to identify the owner as Chady Nasr, and we are now pursuing a negligence claim due to the mishandling of the transaction and the unprofessional conduct we experienced. If you are considering doing business with Woodbridge Auto Sales, especially under the management of Jose Diaz, I strongly advise you to think twice. He is hostile, unprofessional, and lacks the basic skills and ethics required for leadership. The experience has been nothing short of exhausting, and no one should have to go through what we did just to get the documentation for a vehicle they legally purchased. Avoid this place at all costs if Jose Diaz is your point of contact. If you do end up there, I hope you're fortunate enough to work with Mary Lou instead.

    Lustine Toyota

    Lustine Toyota

    1.7
    (423 reviews)

    This Toyota location is truly a mess from top to bottom. I went in for a simple oil change --…read moresomething they should be able to do in their sleep -- and they rushed it so poorly that my car broke down on the way home. My car had NO major issues before their "service." The breakdown happened immediately after, and they still tried to pretend it wasn't their fault. Because of THEIR negligence, I ended up having to pay for my own tow, miss a full day of work, and deal with a situation that they caused. And here's the worst part: they offered zero refund, zero reimbursement, zero support. Not even a gesture to make the situation right. Nothing to make me feel heard, helped, or even respected. I emailed the managers multiple times -- ignored. Completely brushed off. It wasn't until I contacted corporate that they suddenly wanted to "prioritize" my car. The whole thing was unorganized, unprofessional, and honestly just a complete shit show. They took absolutely no accountability, kept trying to blame my car, and acted like I was supposed to just accept it. I've never seen a dealership operate with this level of sloppiness and lack of customer care. If you value your time, money, or sanity, stay far away from this location. They cost me money, time, and stress, and didn't even bother trying to make it right.

    Let me tell you: Jack Linton is the man. I never voluntarily write reviews but working with him…read moremade me want to write one. My wife and I drove from another dealer to this one because it felt like they wanted to work with us not against us. After talking with Jack for 30 seconds my wife leaned to me and said she wanted to buy from him because of how much safer and more comfortable she felt with him than with our sales guy from the other dealer. That alone makes me want to buy from him and Ourisman Toyota again!

    Koons Woodbridge Buick GMC

    Koons Woodbridge Buick GMC

    2.4
    (50 reviews)

    My experience at Koons Woodbridge Buick GMC was extremely frustrating due to deceptive pricing and…read morea clear bait-and-switch tactic. I intend to escalate this matter to the VA Attorney General if it is not addressed to my satisfaction by the end of business on 2 July 2025. I was quoted an 'out-the-door' selling price of $20,000 (which matched pricing both on carfax and also on the dealer's iPacket- note these advertised prices gave no warnings about being "less incentives") for a used 2018 Tesla Model X by Saraj Zia and the morning manager (who I believe was Tony Blazier). This price was ultimately confirmed twice: once via a photograph sent over text before my 1.5-hour drive, and again on a bill of sale provided via email so that I could gain Tesla charging access (the car was inexplicably at a mere 1% charge upon my arrival). However, at finalization, the price inexplicably jumped by $4,000. The second afternoon manager, Meraj Zia, attributed this to a tax rebate they couldn't even confirm eligibility for previously, despite my specific prior inquiry about the out the door price without the rebate. After eight wasted hours at the dealership, which included having me pay to charge the vehicle, he admitted their 'serious pricing mistake' but refused to honor the quoted price or even compromise more than $500. I ultimately left without the car. Until this situation is resolved to my satisfaction, I cannot recommend Koons Woodbridge Buick GMC. I am willing to revise this review if the dealership takes appropriate steps to make this right. My google voice number is 443-332-8479

    I am extremely dissatisfied with my experience at Koons Buick GMC in Woodbridge. They do not stand…read moreby their work or their word. I brought my vehicle in because the OnStar system keeps activating on its own and draining my battery. Back in 2017, at this same dealership, they told me nothing was wrong with the system and added a device to "help." Now the issue is worse, and instead of acknowledging their past work or honoring what they previously told me, they quoted me 4-6 hours of diagnostic time at a very high cost just to look at the same problem. They also told me they would disable OnStar at no charge--then changed course after the fact. Yes, they replaced a piece of seat trim, but everything else came with surprise costs and enormous repair quotes that were never mentioned up front. To make matters worse, comments were made about the age of my vehicle, as if I should feel ashamed for maintaining it. I didn't go there for opinions--I went there for honest service. Instead, I walked away feeling misled and talked down to. A dealership should value repeat customers and stand behind their previous work. Koons Buick GMC failed on both counts. I cannot recommend them.

    Auto Giants

    Auto Giants

    2.2
    (51 reviews)

    Well, I never thought it would write a review like this, but never say NEVER!…read more I've only purchased a new car once before, back in '96. I figure I'd buy a late model used car when I retire in 5 or so years and it should last me. The Timing Belt in my Jetta had other ideas. I had sold new Chevrolets at a dealership in Virginia back in the 80s, so I wasn't TOTALLY out of sync. What do "they" say, "Forewarned is forearmed". Cutting to the chase, I bought a 2025 Nissan Altima, smoke grey w/ black interior. Dealer floormats are way too expensive through the dealership. Destination/Shipping charge is BS. Undercoating is not a value unless you're in a high use of road chemicals/salt area or by a body of saltwater. Clearcoat and 6-year bumper to bumper warranty, 6 years of Inspections and Oil Changes made me feel valued. The processing fee was a little steep at $999, but saving $3000 on the price made it worth it. All said & done $26,000 over the curb. This car will last me into retirement. Taking good care of it, my granddaughter may get it when I stop driving. I realize dealership service can get a little pricey, but the genuine parts and mechanics that know your vehicle are worth it. KEEP GOOD MAINTENANCE RECORDS. Everybody needs to make a living! Hey, if wait staff wants 20% tip! They were pleasant, attentive and the whole deal including returning a rental took about 2.5 hours start to finish. GREAT JOB

    Be aware: this dealership charges 4% on top of both DEBIT and credit card payments through its…read morecash-discount pricing model, on top of already high labor and parts charges. As one example, I was quoted $440 to replace a dim third brake light, while OEM replacement parts are available online for around $180. I later replaced it myself in under 5 minutes with a $50 eBay replacement. Also, pack your patience, because the turnaround time to get your vehicle back from service is almost always much longer than communicated. If you value fair pricing and your time, I would strongly recommend considering other options. I will not be returning to Auto Giants Nissan.

    CarGet Motors

    CarGet Motors

    1.4
    (28 reviews)

    Difficult to write a review about the dealership when you can't get sales people to respond…read more I contacted them via their online website about a specific car. While their online attendants were quick (and numerous) to respond, I had requested a detailed sales agreement showing the applicable discounts and a final price. Since their advertised price contains many discounts which I did not qualify for and since the online attendant didn't realize that they offer free nationwide shipping, I wanted a finalized price before we drove the two hours to see the vehicle. Unfortunately, multiple contacts with "Jasmin", including several that were supposedly escalated, were not responded to by the sales staff. This being the case, we are not going to pursue purchasing a vehicle from them. Others have also indicated absent Customer Service responses. Never understand a business that has potential customers, but shoo them away with this type of poor business approach.

    On Thursday, Apr 2, 26, I contacted the dealership regarding a 2016 Lexus LS 460 L listed at…read more$29,444. I communicated directly with a representative named "Jessica/Clarence," who confirmed in writing that the vehicle's current price was $29,444. I specifically asked about price discrepancies between listings, and I was reassured that $29,444 was the correct and current price. I also clearly stated that I would be traveling over 4 hours from North Carolina to view and test drive the vehicle. At no point was I informed of any conditions tied to the advertised price, such as residency requirements, financing requirements, military/veteran status, or other qualifications. Based on these representations, I made the 4+ hour trip to the dealership. Upon arrival, I was informed by a different salesperson that the actual price of the vehicle was approximately $38,000--over $8,000 higher than what had been quoted and confirmed prior to my visit. When I questioned this discrepancy, I was told that the advertised price only applied under certain conditions (Virginia residency, veteran status, or other criteria), none of which were disclosed to me beforehand. This information was only revealed after I had already made the significant trip to the dealership. Additionally, after refusing the inflated price, I was encouraged to consider other vehicles, which further suggests a bait-and-switch sales tactic. I believe this constitutes a deceptive and misleading business practice, as I was induced to travel a significant distance based on a price that the dealership had no intention of honoring under the circumstances.

    Woodbridge Public Auto Auction - car_dealers - Updated August 2026

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