Dear St. Elizabeth Skilled Nursing Facility Team,…read more Having a staff that provides constant attention and genuine care is of the utmost importance to our family, especially given the challenges of rehabilitation for our 94-year-old mother, Aida. We are writing to express our deepest gratitude for the exceptional care she received at your facility in Fullerton. We would like to extend a huge thank you to Jay in Physical Therapy for his excellent attention to detail. His diligent tracking of the additional days required for her stay ensured she could safely transfer from her bed to a wheelchair with the assistance of only one CNA. When our mother arrived a month ago, she was unable to stand or walk, and her progress has been remarkable. We were also very impressed by the medical care meeting provided for our family. It was well-organized, with up-to-date lab work and clear documentation that allowed us to easily understand her medical progress. Additionally, social workers Elvie and Ana, along with Bianca, Alejandra, and Renee from administration, were outstanding resources. They kept our family consistently informed and made the discharge process seamless. Our special gratitude goes to the housekeeping team (Gloria and Julio), the CNAs (Mayra and Alma), and the nursing staff. They kept the facility immaculately clean and welcoming, while ensuring our mother was comfortable, cared for, and able to participate in daily activities. Finally, we want to thank the dining staff for providing nutritious, high-quality meals and for being so accommodating to her dietary preferences. St. Elizabeth felt like a safe, comfortable home away from home thanks to your friendly personnel.

This rehab center is top-notch. As a therapist myself, coming in to see the staff work with the…read morepatients is perfect. They are attentive concerned about the residence safety and well-being. J the director of physical therapy runs a tight ship. They have students training as well, so they have lots of extra staff. The rehab department itself is well organized, and put together. I would hands-down recommend this facility to anyone looking for skilled rehab. Elvie the case manager is professional and very communicative. Returning your calls immediately. She's very up-to-date on the patient's situation at all times. It's a small and everyone works as a team. From the CNA's to the nursing staff to the physical therapist, occupational therapist. They all work well together.

The quality of care the communication and the environment were second to none.And I couldn't have…read morethought of a better place for my father. The daily care and the extra effort that went into caring for him.During his challenging health problems was second to none. The regular calls from the doctor made all the difference.And it was extremely unusual in the most delightful of surprises to hear from him almost daily. There isn't another care facility like this.In all of orange county, this truly is number one.

My 95 yr old Aunt stayed at Park Vista after two hospitalizations. Sunday, the head of nursing and…read morethe bedside clinical team, and caregivers ensured she received high-quality patient centered care during both stays. As a board certified patient advocate, I visit senior care facilities on a regular basis. This facility stands out as one of the top skilled nursing facilities in Southern California.

All the staff and caregivers at Gordon Lane seem consistently excellent in their calm, considerate,…read moreand skillful working relationship with their patients. To a one, they also seem to appreciate each other and their employer. I have always found smiles on their faces, and never a distracted or conflicted attitude when assisting their patients. I have served as a chaplain and pastor to persons in other similar centers and hospitals. Gordon Lane stands out to me in so many ways.

I would never go there again. I had a setback after major surgery and needed care to recover my…read morecore strength so I could safely go to the restroom on my own. I told them this was my goal. Once they got me there they put me in a diaper! After putting up with this for several days I threatened to require transfer to another care center. Then they promised to get a commode for me for my bedside. They kept promising and promising, and never did it for the 6+ weeks I was there! In addition, the first space I was assigned had a TV that would only turn off if you unplugged it. Also, their TV channels did not include KTLA, a major local channel. Hygiene was also an issue. The curtain between me and my neighbor had smear of snot or other bodily fluids on it. It took more than a week for them to change it. Later on I had a chest infection and I got some fluid on the new curtain. When I told the cleaning crew, all they did was rehang the same curtain with the side toward my neighbor (who was there for cancer treatment)! There was also a security issue. One male resident, who apparently had some form of dementia, kept wandering the halls and entering my space, claiming he was visiting a friend (no males were in my unit, and the other resident also did not want him in our unit). I told the staff and they cautioned him ("you don't want to go back to the hospital (mental?), do you?"), but he continued to poke his head into my unit. I observed them lying to residents. They took away my neighbor's wheelchair because they didn't want her wandering unaccompanied in the halls, but told her they didn't know what happened to it. They promised physical therapy four times a week but I never received more than 10 to 15 minutes two or three times a week, and when I asked for more they said staff were unavailable.

Brian Cruz , Akida , Elden , Gabby , Sung Noon Karl John ,…read moreGun Young , Joseph P , Anthony Gonzalez , Bianca , Kyle , Arcila , Mario , Nathan , Yazmine Jennifer , Gysela , Veronica , Jillian , Joseph Munoz , Maria , Delores , Justine Santo , Omar , Wonderful Staff Nurses Cnas , RNs , Pt , Of. I have received excellent service as a patient I Recommend Pavilion at Sunny Hills .

A close family member was referred to this skilled nursing facility for rehab following a fall…read more This review is specific to the third floor for Kaiser patients. The facility is extremely busy, and nurses are frequently checking in on patients. Rooms are shared (two patients per room) and include a private bathroom, a TV for each bed, and a dresser. The facility itself is clean, though the nursing staff often seemed short-handed. During especially busy times, it was not unusual to wait 5-15 minutes for a response after pressing the call button. Physical therapy was provided once or twice per day in short sessions. Some drawbacks included physicians making care decisions without always coming to check in directly with the patient, as well as occasional miscommunication regarding medications. While some staff members appeared more short-tempered than others, the majority were friendly, attentive, and patient. We also experienced some issues with laundry, clothing went missing, and at times other patients' clothes were mistakenly given to our family member. Overall, we are grateful for the care received, but there is clear room for improvement, particularly with staff-to-patient ratios to help reduce call-button wait times and improve overall communication.

Gary was an incredible physical therapist for my mom following her full hip replacement. He was…read moreextremely thorough during every session and always explained the "why" behind each exercise and approach, which helped build her confidence throughout recovery. Every movement and exercise was treated with great care and precision, and his knowledge really shows -- he was excellent at tailoring home exercises for my mom and her exact needs. He also played a huge role in helping my mom believe that recovery was possible with consistency and training. She was initially doubtful she'd ever return to her normal activities, but within just a couple of months she was moving comfortably again and even traveling with no issues. Gary was always patient, welcoming to any and all questions, and treated my mom with genuine care every step of the way. We're so grateful for his expertise and support!!

I originally heard about this place through a friend who went here during her pregnancy. This place…read moreis a bit of a drive for me, but honestly, I'm really glad I decided to come. From the very first visit, I could tell they understand (and cared) about all things movement. The staff is patient, polite and gentle in a way that made a very big difference for me when I started my recovery journey. Their guidance felt honest--there was zero pressure. I've been through a few physical therapy and rehab centers, and what gets me is how super frustrating it can be to relearn things that once felt automatic. The team here met me exactly where I was at, which meant more to me than I can put into words--especially during a pretty tough recovery. For me it was worth booking a handful of sessions to take advantage of the discounts. Overall, I'm grateful for the treament I've received. Highly recommend if you're looking for physical therapy that feels both personal and is effective.

knowledgeable and supportive. I had a knee rehab, and highly recommend OC. And they have a number…read moreof location.

JR and Miranda are very professional and knowledgeable. I know I'm in good hands with those two…read moreprofessionals. The therapy and exercises they've taught me are very helpful. Now it's on me to follow their guidance and keep up with the exercises daily.

I recently brought my dad to Sun Mar Nursing Center, where he stayed for a couple of months. We…read morechose Sun Mar again because of the wonderful experience we had last year when my mom was there, and once again, they did not disappoint me. The level of care, compassion, and professionalism shown by everyone at Sun Mar is truly remarkable. No matter the situation, their staff consistently go above and beyond for their patients. Like any place, there were some issues along the way, but what stood out most was how promptly and effectively they handled everything. Every issue was addressed and resolved in a timely and caring manner, and my dad's needs were always their top priority. From the nurses and physical therapists to the staff who assisted with meals, bathing, and medication, every single person played an important role in my dad's recovery. Their teamwork and dedication made such a difference. I'd especially like to acknowledge Jun, Julie, Andy, Brandon, Jasper, Michael, Dennis, Christine, Mark, Stephanie, Lisa, Lucy, Celina, Cindy, Sarah, Angie, Jaime, Ben, Mark, Ester, Navi, Balgit, Shainah,( I am sure I am forgetting alot of names...) for their kindness, responsiveness, and personal attention throughout my dad's stay. I'll never forget how accommodating Jun was when I reached out on short notice. I think it was 24 hours before we needed to transfer my dad. He took care of everything quickly and efficiently, ensuring my dad could be admitted without delay. That kind of compassion and professionalism is rare, and I truly appreciate it so much!! Thank you to everyone at Sun Mar Nursing Center for your care, patience, and commitment. You made a difficult time much easier for our family, and we will continue to recommend Sun Mar to anyone in need of quality care for their loved ones.

This is a nursing facility targeting Korean patients. They serve Korean food and many activities…read moreconducted in Korean.. The rooms are average but you can't beat the service. The staff are friendly, helpful and hardworking. Even the non-Korean staff have learned to speak Korean, which is impressive! My father has been staying here for over 4 weeks and my family knows that he's in good hands.