I would give them 6 stars!! Excellent from beginning to end. Great estimate, excellent work,…read morestayed in touch, and only took 3 days! They are amazing!! Tony is professional and honest. You don't need to go anywhere else EVER!

I had the misfortune of having an accident in Virginia. My truck was brought to Wilson body works…read more They were very helpful and met and went beyond my expectations. They took care of my truck , and worked with my insurance adjuster. In the end of all this chaos , after I cleaned out my truck , Brian called me to alert me that I left money in my truck. Brian took my address and said he would mail me a check in the amount of money left behind. I want to take the time out to say that I would recommend this facility to do any type of body work for whoever brings their vehicle to be repaired. The owner of this facility is a very upright person and deserves a spectacular review. He is tops on my list.

Lindsay's did an AMAZING job on our Subaru Legacy!…read moreWindshield replacement and roof dent repair after a buzzard strike. Everything recalibrated PERFECTLY, windschield and roof look BRAND NEW! You cannot tell anything happened to this car! Reasonably timed repair and VERY HELPFUL staff! Thank you Lindsay's!

I took my car to another facility to have the right bumper fixed after paying for the parts which…read morewere over $500. I was all so told that it would cost over $2400 and maybe more. I may have had them do the job, but then they proceeded to tell me even after they had the parts that it would take 9 to 10 days before I got my car back Lindsey's total price, including having the car carbonated by an outside source was about $2400 and I got my car back within three days. They were very professional, friendly upfront, having given me two prices and as long as I have the car, the work is under warranty.

Could not ask for better service or better results from a body shop! They worked well with my…read moreinsurance. They do not charge for estimates. They accept credit cards for payment of deductibles. They absolutely made my car look as good as new (well, the damaged part anyway.) They are friendly, they met the timeline for completion they communicated, and they have a beautiful dog in the office. I highly recommend this business.

Roy's Auto Body Shop has an excellent 100% rating. They repaired my 2019 Tahoo and it looks perfect…read more! His team is the best, very professional and friendly! They have my business anytime!!! It's hard to find this kind of service, Thank you for a job well done!! Blessings

Nope nope nope nope. Had to go back several times after finishing for small issues. Found things…read moremissed. Something they repaired actually fell off my car. Nope go somewhere else.

We took my son's car in after a minor accident. Even though my son took it for the initial estimate…read morethey treated him with respect. The communication during the whole process was great. They even dealt with our less than helpful insurance. The car was done on time and looks great. Don't get me wrong. I hope to never have to use a body shop again. But if I do I won't hesitate to go back to Alvis.

This was my first accident my car has been in and dealing with insurance was a learning experience…read more The assistance I got from Koontz was so comforting and supportive, I was able to get my car fixed in 2 weeks. I loved how inviting and friendly the people are and I felt like I had no worries of getting it fixed. If I had any questions they'd respond to my call super quick and explain in detail what is delaying and what they are doing to fix it. I also was surprised how clean my car was when I got it back! I didn't know that was a thing they did and I honestly feel bad because my car was so dirty before. I should have cleaned it before I gave it to them Fortunately I didn't have to spend anything out of my pocket because the accident was completely the other party's fault.

I hate leaving a bad review for a small business, but this was a horrible experience. And I…read morewouldn't recommend this shop to ANYONE and have no idea why my insurance has it highly rated. I chose this shop because my insurance highly recommended them for a minor dent repair. Communication was extremely poor from the start. My car sat for over 24 hours before they even completed the estimate, and after dropping it off for repairs, I repeatedly had to call for updates. I was told multiple times that my car was simply waiting to be painted, despite it sitting there for nearly a week with no progress. When I expressed my concerns, the estimator Chris, essentially brushed them off, saying they had too many cars. My take on this is if you are over scheduled or just bad at scheduling do not take on additional work! Having my car and I'm sure many others just sit there for 5+ business days is unacceptable. My car took longer to get painted than it did for the actual repair! After escalating the situation through my insurance, the owner contacted me directly, apologized, expedited the repair, and waived my deductible. I genuinely appreciated his response and professionalism. Unfortunately, the experience with the rest of the staff was very different. When I picked up my car, it had not been cleaned as promised, and there was visible dirt on the interior, residue on the inside of the door, and tar/black adhesive on a tire. The estimator, Chris, who had previously dismissed my concerns did not acknowledged me at pickup, did not ask if I had any questions or concerns, and did not even look at me while returning my car back. Not sure if this is because I'm a women or because I complained. I strongly recommend taking your car somewhere else, even if your insurance recommends this shop. The owner clearly cared about making things right, but the overall communication, customer service, and handling of my repair were extremely disappointing.

Carstar Alan Conner Collusion did a great Repairing my…read moreTahoe. It looks great. Rear quarter panel damage/ repair. Matched the paint and repaired the damage . I also got it back As promised.. Great customer Service. Chester Virginia. NB

These people know how to repair cars and body work! We've taken our minivan (rear end and side) and…read moreour Accord (front end) after 3 separate incidents in last 4 yrs. Todd knows exactly what the process is and tells you what you need to tell the insurance company to get things done. They do great body work and make sure the paint job matches perfectly. They try to order OEM parts and may take longer but the results are impressive! We recommend them to anyone.

The company's web presence still reflects a service location in Scotts Addition. This is…read moreapparently long gone, as I unfortunately found out after driving into town. Which is too bad, as they did quality work for me a few years ago. But driving to Chester is not a viable choice for body work. Still, if you are in the immediate Chester area you should give them the opportunity to earn your business, as they have historically been solid.

Conner Bros did an awesome job on my car after I got rear ended in November. All of their employees…read moreI spoke with, both in person and on the phone, were polite and helpful throughout the entire process of getting my car repaired. When I got the car back, it looked like it had never been in an accident, and drives like the day I got it. I also accidentally left several things in my car when I dropped it off, including some nice sunglasses, and nothing was taken or disturbed. I hope to not have to get repairs done again anytime soon, but if I do, I will surely return to Conner Bros. Great shop with great people!

This place lied to us about pricing, office girls and even paet owner didnt give a crap whay they…read morepreviously told us. Absolutely ridiculous. Beware.

Took my vehicle to Chester Body Shop after damage caused by someone backing into my rear bumper. I…read moream extremely pleased with the work that was done by them. The inside had been vacuumed and the exterior was shining brightly.