Their vacuums work so well!!! Compared to other car washes, the other places are not worth going…read moreto. I always drive here for my car wash. My car always comes out clean. Staff is friendly

The guy had to run up to guide me into the lane but I was already in motion. He didn't do anything…read morebut guide me straight. I felt a jolt and heard the grind of metal on metal. I got home to see the enamel peeled off 1/3 of my wheel. ZERO response from their website! Horrible service!!!

This is Genie car wash now. This place is so horrible. DON'T BUY THE MEMBERSHIP - they scammed me…read moreout of $30. Now I have to dispute the charge. Never going here again. Aggressive workers They harass you on buying the membership. Even when you say no they keep asking why not? Explain why you don't want it. I said no thanks, drop it. Took my phone. But I buy the membership online eventually because I go here once a week or so and because their staff are unbearable and aggressive - I want to drive thru without being harassed. I go to try it out for the first time armed with only an email and a barcode. The worker didn't seem to know what to do with it. He had to take my phone from me and go out of sight with it for 15-20 minutes which made me very uncomfortable. It didn't work. He comes back. He puts this ugly sticker in my field of view on the windshield and it didn't work for the gate. He did some override to get me thru. Didn't work again. I go back today and again, the gate doesn't open. The lady comes over and says it's expired. I tell her I literally bought it last week. She says must've been a day pass. What?! I paid $30. And you put a sticker on the window for a day pass? After arguing back and forth, and refusing to look at my email proof, she goes and checks. Meanwhile the line is honking at me, yelling things. I just decide to buy a wash since the line was getting hostile and I didn't know if / when she would come back. I was livid. Once I got to the wash area another worker said they would issue me a refund. Awful, awful place.

This one sucks, barely even cleaned my car with the mid-tier wash. The vacuums are nice, but I left…read morethe car wash feeling like I needed a deeper clean. Not worth your money or your time in my opinion.

Had a great experience at Romeo's Car Wash in El Cajon. I brought my SUV in for a quick hand wash…read moresince it's wrapped in PPF (paint protection film), and they did a really nice job taking care of it by hand and not running it through the machine which can potentially cause swirl marks. The car came out super clean, inside and out. Dominic was very helpful during checkout, and overall the team was professional and efficient. I was in and out in about 30 minutes. There was a little confusion on pricing at first. My Nextdoor neighbor app friends told me to expect a $45 plus a $5 SUV fee, but was initially told $55 by the owner. However, the final charge ended up being $50 for my SUV, which I appreciated that there was no additional charge since my car is midsized. I also made sure to tip 20% to the guy who washed it. Overall, really happy with the service and I'd definitely come back again.

I went in after putting off washing the car and these guys are so nice and got all the bird…read moredroppings and dust from the desert off it AND! Arkan was a miracle worker with buffing out old scratches! :) I really wasn't too hopeful but wanted to give it a shot and he did it and the car looks new again (he even cleaned up the scratches on the hood from when I dragged a vacuum cable over it.) I'm so happy how it turned out. :) I will be always coming back here to have my car taken care of.

I stopped in last night for a last minute wash. I was greeted with outstanding customer service and…read morehelped along through the process smoothly. I was in and out of that car wash in less than 15 minutes including drying with towels and a quick vacuum. Will be back!

let me start off with saying how I LOVE SOAPY JOES! But this location is horrible! I just got a new…read morecar and was so excited to bring it to the car wash spend $25 like I always do which I don't care because I love this car wash but I couldn't even vacuum my car! And the workers were so rude I asked one of the workers, where can I get out because I went all the way around to see if there was any vacuums available which there was not which is very disappointing and she said " clearly you can't get out here so back up your car" and I was just asking because half of the soapy joes is a gas station which I think is horrible because there is just to much going on in one small area. But yes I would say don't come to this location unless you drive past it and it's empty

Absolutely stellar service at a phenomenal price! I just moved to the area, had neglected my car…read morefor too long, and was in need of some TLC for my SUV. I had no expectations going in, but wow, was I impressed with the results AND the "above and beyond" customer experience. I had removed some HOV stickers from my car and it absolutely destroyed the areas where they were placed. I had resigned myself to my car being permanently damaged but wanted to get an expert opinion. As the team at Romeo's seemed extremely friendly, knowledgeable and skilled, I asked about it when picking up my car and the attendant reviewed the areas himself before bringing the manager out to take a look. The manager brought out some equipment to test a small area to see if it would make a difference and it 100% did! I had a grin from ear to ear and I could not be more pleased with the overall experience. As a Customer Support professional who has built and led teams globally, it takes a LOT to "WOW" me, and Romeo's has earned my repeat business as a loyal new customer. A HUGE thank you to the staff who brought my car back to life and have proven that the human touch is alive and well in this age of AI. I'll be telling all my friends and family to come here from now on! (This review was typed from my brain to my fingers into this keyboard, no AI was used! I meant every word! If you see this post elsewhere, it's me, and I'm sharing to other review sites because it's important to share experiences that make a difference!)

Pulled into Romeo Car Wash in Mission Gorge while getting gas, expecting a quick basic wash... but…read morethis place overdelivers. Before the automatic wash, two guys gave my car a legit hand scrub (not rushed at all), then after the wash they offered to clean the inside windows and doors--and actually did a great job. I only paid for the basic exterior, but the service felt way above that. Not your typical gas station wash--these guys care. Left a well-deserved tip, and I'll definitely be back--pretty sure I found my spot.

I don't think the interior of my car has been this clean since I bought it 2 years ago. They took…read morethe time to really clean it inside & out. I couldn't be more impressed by their service. The pricing was great, too.It doesn't hurt that it is really close by to my work, so I could just drop it off.

I gave this place a couple tries because the first time I went, it wasn't the best experience. My…read morecar still had water and streaks all over, they thrash the items in your car around and when my car was finished, no one said anything. It was literally parked there door wide open for idk how long for anyone to go in and steal it. Also, the air freshener they offer is a spray, not one that you hang in the car. I will be trying other places, not worth coming back in my opinion. Also, they don't check your ticket when you pick up your car...you should do that bc how are you ensuring people are paying for the wash?? Unorganized...

I started going to Aqua Clean after a lackluster experience at Soapy Joe's. They had an offer where…read moreyou could pay around $15 or $20 for any level of car wash for 2 months (then you pay the normal amount every month after that). I figured I might as well try it out and I'm glad I did! First, every car bay I tried while going there has strong suction, which is something I really appreciate. Second, it's obvious that people are constantly switching out the dirty microfiber cloths for clean ones. Both really good things to look out for at a car wash! The thing I appreciated the most, above all else, was how easy it was to cancel my subscription. All I did was tell the guys I wanted to cancel when I went in for a wash. It was canceled by the time the car started to go through. No upselling, no resistance, no nothing. Just a, "yes ma'am let me help you with that right away." It feels like that is so rare these days. Also, to be clear, I canceled because I don't go to the car wash enough to drop $40/month on the title wave monthly plan. However, I think if you do go to the car wash regularly, it's worth it! Personally, I will be returning every time I do need a wash... I love this place!

If you've lived in La Mesa for a while, you might remember when Aqua Clean used to be a traditional…read morefull-service drop-off car wash. They've recently remodeled the entire place, and the new setup is fantastic. It now has the drive-through feel of places like Soapy Joe's, but what makes Aqua Clean stand out is that they still kept the service element afterward. After your wash, you have the option for the team to hand dry your car and clean up the interior for a small additional charge. They'll wipe down surfaces, clean the windows, and make sure everything looks great before you leave. That combination is honestly the best of both worlds ...the speed and convenience of a drive-through wash with the finishing care of a full-service car wash. The staff was professional, efficient, and clearly takes pride in what they do. You can tell they care about the final result and about the customer experience. If you're used to doing all the finishing work yourself at other chain washes, Aqua Clean is a really nice upgrade and still a great value. Really glad to see this La Mesa spot refreshed and thriving. I'll definitely be back.

Soapy Joeeeeeee I…read morelike to wash my car 1-2x/week (don't ask me why I don't "check in" more often) the workers are younger at this location , I like to see young people making money for themselves. They are always in good spirits and tentative to any needs you may have if you are not used to how it works. The location specifically always has towels wash's and ready for use. Location is rarely backed up, so you won't wait often for a vacuum spot after the wash. The bays are like over sized parking spots so you won't be so close to other customers cars you can't open your door. You can get a one time wash but I like the monthly membership perk of being able to drive up and the reader scans the bar code they place on your car and it lets you right in. (As many washes as you want) sometimes they give out free swag bags with towels and extra air fresheners which is cool. Theres 3 monthly options 25,35 and 40$ basic to full package. I rated four stars because sometimes the vacuum fittings are stuck in the holder because they have fallen off. Also because my rims are off set which makes me rims stick out slightly more than a stock car so if I don't place my car right it will scratch the rim (risk I take) could be fixed in house I feel like. I can touch up my rims so I do not stress it so much. My old membership also included tire shine but that was hit and miss sometimes I had zero tire shine and other times I had tire shine on my tire and rims another thing I feel like can easily be fixed in house. (But I downgraded my membership because of it) But again I can deal with these things, I mention this stuff solely for the purpose of future customers and why they mite want/need to know. See you soon Soapy Joes on N. 2nd Street

This place doesn't keep up their machine or property. The car wash components don't work. The…read moreemployees are young and incapable of repairs. He literally told me that the non working components aren't supposed to move. There was a woman who was vacuuming and the hose came from the top of where it was attached. I left and drove to Santee which ISN'T more convenient. Very poorly ran location!