I called Rob to help diagnose a plumbing problem I was having. I had called a different plumber…read morefirst, and although they did fix a component of the problem, they were unable to identify the cause without opening up more walls. The first plumber was younger and less experienced. Rob knew immediately what the cause was and offered honest advice on what could be done. I should have called Rob first. I highly recommend!

Robert was great to work with on this project. Friendly and keeps you up to date on what he's…read moredoing/needs to be done. He was willing to investigate another issue I have, and I'll be scheduling time with him on that job in the future.

Had an issue with my HVAC. They were very responsive and were able to squeeze me in that week. They…read morewere very professional and communicated very well. Would use again!

Ferguson Plumbing and Heating has become my go-to whenever something goes sideways at home. From…read morethe first conversation to the moment the work was wrapped up, everything felt smooth, professional, and genuinely reliable. What impressed me most was the way they handled the whole process. They didn't just show up and start working -- they took the time to listen to what was going on, asked smart questions, and explained the real options. That level of clarity made it easy to decide what needed to be done without feeling overwhelmed or upsold. The technician arrived right on time and came prepared, which already set a positive tone. The repair itself was done efficiently, but not rushed. You could tell they weren't just patching the problem -- they were addressing it in a way that feels built to last. Every step was explained clearly, so I always knew exactly what was happening and why. What really stood out was how respectful and clean they were while working. They treated my home with care, cleaned up afterward, and checked to make sure I was satisfied before leaving. It's those little touches -- follow-up questions, checking on details, making sure everything was working perfectly -- that made the whole experience feel thoughtful rather than transactional. If you're looking for plumbing and heating service that's dependable, knowledgeable, and genuinely focused on doing the right thing, Ferguson Plumbing and Heating delivers. I'll definitely call them again when needed -- it's five-star service done with skill and integrity.

My 25 year old AC died recently. I called several companies and had 5 or 6 quotes. The Denommee…read moreguys (Rick, JR, etc) were really great. Super friendly, very knowledgeable, no pressure, answered all my questions. Their quote was amongst the lowest. The installation looks great and the new AC is working flawless

My water heater leaked so I called this company. When they arrived I was quoted $4000 to replace…read morethe unit. Also, they wanted an entry fee of $99.00 before leaving. I was so shaken by their quote. They were awful. I gave them the check to get them out. Bad experience.

Great service, very responsive, delivers oil when needed, heat/AC maintenance. Absolutely on…read morecomplaints

What a truly great company but more importantly group of nice, competent people. Michael helped me…read moredesign a thoroughly modern multiple heat pump solution for my condo. In addition to being technically correct he made sure it met all the requirements for a Mass Save Loan, got me maximum rebates and helped me with all the paperwork too. Installation began and ended right on time, even with some quirks in my home, and unlike so many other contractors who have worked at my place the JA Healy team cleaned up after themselves when the job was done... and the job was done perfectly! When I called recently, as I thought the system wasn't running right on a particularly cold day, Michael called me right back and we discovered it was something I had done and not a problem with the system... problem solved!! Highly recommended and much loved!!!

I am a single woman.Now that being said, Mitchell had fair pricing. He did not add to the price on…read morethe tail end. He is personable and kind! It was an absolute pleasure to work with him! I will use him on future projects and already recommend him to my sister, who needs work done!

Quick response. Friendly. Good work. Reasonable fees for a great job. I would recommend him without…read morereservations

Jon and his team were very professional, quick and affordable. Would highly recommend this company…read moreto anyone needing a master plumber with expert skill and fair prices. 10/10

Have used J Dias plumbing services many times always receiving excellent work. Mike and Tom are…read morevery personable. Their work excellent. Used multiple times in emergency.

I rarely leave negative reviews, but the lack of customer service has been incredibly…read moredisappointing. I've been trying to get someone from Nashoba Air to return my phone calls for nearly three weeks. Each time I've reached out, I've been told someone would call me back the next business day. That has never happened. At this point, it's not even about the original issue-it's about the complete lack of communication and follow-through. If you tell a customer you'll call them back, you should honor that commitment or at least let them know if there's a delay. Instead, I've been left waiting with no updates and no response. I've never experienced such poor communication from an HVAC company. Based on my experience, I can't recommend a business that is this unresponsive after the work is done. I hope they improve their customer service because this level of professionalism is unacceptable. Save your money and look elsewhere- this business isn't worth the frustration.

Nashoba air and boiler installed a heat pump in December 2021. Within a few months it stopped…read moreworking they quickly came out and refilled unit. And then a second repair that took two days to fix. They repaired the unit, but not all the water damage With streaks of bluish green down my new walls. Now warped and swelling. The leaking units caused damage to two bedrooms in my home as well as exterior siding. They denied and refused to supply me with their liability insurance carrier. They're so unprofessional. Other companies can install heatpumps. Who will stand-by their product and installation. Not Nashoba air and boiler. 0 stars should be an option!

Village came to us in a pinch at 1am on a Saturday for a check on our 15+ year old heater, which…read moredecided to die on us during a cold emergency week. Scott was kind, courteous, and professional, with all fees and costs explained to us up front and with a clear breakdown, with the cheapest to most expensive options, repair of a part vs a whole heating system replacement. He was not able to fix our issue that same night due to a replacement part issue, but obtained the part from a supplier and came to fix our heat on the following Monday. A painless experience all around.

Our AC stopped working (in the dead of summer) and Village Home Services came to the rescue. They…read moreresponded to our originally query super quickly and came to the house fast. In fact for every appointment, they were either on time or early. The issue turned out to be a much bigger fix, but the whole time every person we dealt with was nothing but professional and helpful. Not gonna lie it was expensive, but they laid out all our options for us and we never felt once like we were being taken for a ride. And over a month out from the end of that project, we just received cookies in the mail from them thanking us for using their services. COMPLETELY unexpected, but SO appreciated. Will definitely use them again in the future should we have any issues.

They came out the next day and repair the issue in one visit. Jordan was awesome…read more Bob

I paid a tech to clean my furnace in October. It is February and the furnace keeps going into hard…read morelock out. I called a different company who found the furnace was not properly cleaned at all. I don't trust these people anymore.

Very good work. Brian and team did a quality job to my water heater replacement. Punctual and…read moreprofessional. Very happy with the work, including the water sensor to avoid potential flooding. I was very pleased with the service, that I am using Brian again to do my garbage disposal. He seems to be a very busy business, took some waiting to get garbage disposal scheduled. I would recommend McGuane for plumbing services.

Top shelf service. Fast, dependable…read more No hidden charges. Brian backs the work done as well. I have been using them for all my plumbing needs.