wij huurden een campervan bij Fraserway om 10H45 zou men komen ophalen aan het hotel…read more Toen 1,5 uur later nog altijd niemand kwam opdagen contact opgenomen met als uitleg Traffic was been not on our side today. Ze hebben dan maar een taxi gestuurd. Bij aankomst in Abbotsford geen excuses de bazin van fraserway bekeek ons niet eens. Wij hadden een fietsrek geleend met bijhorende fietsen ,fietsrek was stuk daar hebben we dan ook nog veel tijd verloren tegen het half hersteld was.En de fietsen waren allesbehalve gebruiksklaar .We moesten maar zelf de banden oppompen.kortom meer dan 4 uur verloren,En trouwens niemand meer zien toekomen na ons dus ze waren ons gewoon vergeten op te pikken aan het hotel. In calgary waren ze wel heel vriendelijk en correct groeten Sven

Since Alison doesn't know how it works. My reviews have not been removed, BBB is keeping it…read moredocumented as they review/redact names before posting. Google review has not removed my review, as it is currently getting over 250 views a day, 9 likes so far, and you're obviously not seeing the other social media accounts I'm posting on also. I'm glad your ignorance with social media is making this easy for me. You still, over everything, have not ever backed your words with fact. I hold receipts that call out your bs and just the same, you ignore or skip over everything. You really, have zero clue or have any business ethics in this. You will not touch our unit with your lying scummy hands. The only thing you can do now is return the warranty money and a bit on top to make it right. Zero other ways due to we will not be letting you near our unit.

Excellent experience purchasing a quality Lance unit. Staff was great to deal with, we are…read moredefinitely happy campers!

From the owner: Get-Away RV Centre is one of the leading family owned and operated RV Dealership in Abbotsford, BC,…read moreservicing the Langley area. We have been in RV Sales since 1972 - with over 40 years of industry experience, we guarantee to know our stuff! Our RV Sales staff are the best in the business, 100% customer satisfaction is our goal. Stop by our Abbotsford RV Centre and see what makes us different.

Sold me a water damaged camper, with a dead battery and broken fan. After promising they had fixed…read moreeverything and failing to tell me about the water damage even when I specifically asked. Simply not trust worthy.

This RV parts distributor should have went out of business long time ago... had to gave it a OnE…read moreStAR, because NO StAR, is not an option.......!! Only slightly better after-sale service, than the Dollar-Store? Went in on a Tuesday, had to wait a couple days, since they close for Sunday/Monday....? Anyway, I had just bought this item, the previous week, but had decided against going ahead with the project... at least until I had more information.. so, I hated to, but decided to return this $16 roll of tape/ putty. - unused - unopened - undamaged... The blue haired lady behind the counter blurts out "..we don't take returns..." and starts to explain... I tell her to save her breath... and "..May I speak to your boss..?" A stumpy guy with a potbelly, stomps into this empty store of his.. and repeats the same BS..........!! WTH........? So, I protest this policy.... since it's not written on the receipt or anywhere on the item..!! duh...??!!??!! I got my $16 back.. However, the moron had to have the last word... "...don't come back... We don't sell to people who return stuff." Oh yes... let me put that in writing......!! Bahaha...!! I spoke to a couple RV's in the area... They had similar shocking stories to tell..!! The Travel Business is hurting, as of 2014.. that's obvious, what's less obvious is how businesses like these are hemorrhaging cash..!! I give them a year, if not a couple months before they close the doors for good, too many more successful business models kicking' around the Valley.......!!

This place was just ok. Very nice and helpful host. The letdown was the sound of the train nearby…read morerunning at night. Our last night the neighbors decided it would be ok to sit outside and be loud until 1 am. Not cool. I'm not sure how in Canada they call some rv parks resorts.

Cottonwood RV Sales proved to be a 9/10 for me as I consigned my 30 foot C class older motorhome to…read morethem 2 months ago and they sold it in the middle of this cold winter in late February. Wally and Ken gave the motorhome a very through and accurate assessment and the price we agreed upon was held and it was what I received. The process was seamless, well documented and they communicated well. They phoned with offers and I now have my cheque. Many thanks to Ken and Wally and all at Cottonwood for taking on a big motorhome in the middle of a cold winter. It was very easy to deal with them and I'm very pleased by the way they do business. 9/10. Hedley Kitchen

I would absolutely, definitely recommend Traveland (both Duncan & Langley) were more than…read moreaccommodating; Kyler in Langley; Kirby, Dave & Dave (you know who you are!) in Duncan - working together, they helped us find exactly what we wanted, and even made it more of a great experience. A fun bunch of guys, would for sure go there again. We love our new fifth wheel!

Buying our Jayko c class was a good experience with our salesperson, however, there service…read moredepartment is a joke. First we had problems with the side door not closing and locking properly so we tried to have the service department fix it. The so called mechanic came out and ended up making it worse than what it was bent door frame and scraped paint. Second issue it went in for a plastic cover to be replaced on the awning, they managed to end up loosing the other cover to the awning and that had to be replaced. When we bought the RV we also purchased a lifetime detail package where they would wax ( seal ) the coach part except the cab. Only the passenger side was waxed ( conveniently on the side where the awning is where you spend your time at ) as I've worked in bodyshops over the years, I know what to look for. They leave a mess in the shower after they have dewinterized it, not exactly the way you want to pick up your RV after paying the bill. Maybe our next RV sale will be with another dealer or sale it and spend our money elsewhere.

They do good work on RVs and vans. Have serviced my van multiple times for our custom work…read more Electrical batteries they can handle. What I love is that they are quick and they give good estimates. They tell you how to save $ - they will tell me, hey you can order solar panels from here or there and save lots of $. Seem to know their stuff esp about electrical issues. I don't have an RV so I can't vouch for other kinds of work.

Efficient , Inexpensive friendly and local. What more can…read moreyou ask for Explained all work done and test ran the furnace for me Two thumbs up!

I bought a Grand Design Linage M from this dealership. The sales and finance department were…read morepleasant to work with. The service department has been horrible. We had issues getting our license plates, multiple phone calls and no effect by this office to help, just passed the buck to the Fife, WA office. Then we had a motor go out on the slide on our four month old RV while camping. It was stuck out and we couldn't retract it. They were unable to provide mobile service nor were the RV tech they suggested. We contacted Blade RV, they sent someone to help us at the campground. RV country told us they could fix the broken motor issue in FIVE MONTHS, Blade RV will see us within a week. I love the RV we bought, Grand Design has been great to work with, they will reimburse me for the repairs. But RV Country Service in Mt Vernon completely and total sucks!

Do not bring Class A here for service. Had coach for 8mos, didnt fix warranty issues and left us…read morewith lots of new damage. Reached out and got no response.

They sold a lemon camper to a friend of.mine with no help to solve problems…read more After seeing other rv dealers I thought inwiuod give them a try..the estimate they gave me was over double he time needed and almost three times the cost..outrage..guys like this ruin your love of camping..still in shock.

I purchased a brand new lemon camper from BCRV which can happen from time to time with declining…read morequality control in the industry. What i wasn't expecting was to come across a service department and manager completely unwilling to repair the lemon they sold me. My camper left the lot with likely unknown, but certainly undisclosed issues prior to being signed over to me which should have been rectified immediately. Instead, I was told over and over it was my problem and my expense. In order to bring the unit to the quality represented in the sale, I must fork out what could be quite a few thousand dollars in deducing the source of all the issues and repairing improperly installed components. That is not acceptable because I would not have entered into this agreement had i been aware of these issues or had i known that the dealership would not honour the contract of selling a unit in perfect condition. The stress of BCRV's blame game is too much and if your experience is like mine, they will tell you to pay to fix your brand new unit yourself because warranty which covers bumper to bumper top to bottom for the first year is useless. Future customers, it is really important to buy from a dealership that will honour your contract and make an effort to make good. This has been the worst experience purchasing I have had to date and I can tell you from experience, this is rare. Other dealerships for the most part will bend over backwards to rectify faults that slipped through the cracks.

Had the best experience!! My husband and I happened to show up during the big sale and what amazing…read moreluck and service we got!!!! Our sales guy Randy went above and beyond showing us everything that was in our towing range. His team behind him David, Dean, and Frank also went above and beyond more than we could have asked for!!! We felt like family there. I will be referring any and everyone here. Beyond happy!!

After posting my review they called not me my wife I won't deal with them again thevis and liers…read morecant keep sales people wonder why lol over priced fixer upper table missing cant get us one had one made caps missing we will give you one not put it on no you can do that and still didn't happen. 24 point inspection cobwebs in it when we got it home F these clowns $2400 for that inspection that never happened.

This is an amazing service and repair centre with people who truly care about their customers…read more Price is on par with other rv shops but the service and quality workmanship is top notch. I drive over 2 hours just to use these guys.

My trailer was in rough shape and needed a lot of small repairs, my insurance covered a…read moreproffessional cleaning company to clean my trailer who came to where I stored it and did an amazing job cleaning every crack of the trailer, next was the repair portion which Grampas RV was sugested by someone to me. The parts to repair my trailer came in wrong the first time so they contacted me to keep ny trailer til the right parts came in. It took a few nonths but eventually they finished. I could not pick up the trailer for a few weeks after it was completed due to medical issues, but it was already in the yard for a few months waiting for them to repair it so they agreed ti keep it til I coupd get in to get it. I picked up the trailer and when I finally opened it up to look through it and prepare for a trip I was shocked to find mice had torn into seal bags of rice and flour in the pantry. I then noticed my carpets were full of mouse poo and smelt of urine like months of mice traveling through leaving a disaster that left my trailer smelling like a Hampster cage. I called and was told it was my fault for leaving it there the extra couple weeks because the months they had it wouldn't be the issue, no it was the extra couple weeks it took me to get the trailer after they finally finished the job. I was then asked if I had ICBC, I just paid them a 500 deductable. I was then told well don't leave food in your trailer open for mice, to which I responded the bags were completely sealed and chewed through which i have pictures of. Everything in the trailer has always been in my trailer and never were mice ever an issue and the team of proffessionals who tested and cleaned my trailer just before I dropped it off can confirm this. I will update this review after I speak to the owner. I was told he would not take responsibility for the damage by his staff today which is shocking. BBB has also been contacted and will be updated as well. I did not expose my trailer to mice their yard did. I did take a few weeks after the job was completed but the trailer was still there because they told me they were keeping it to order the parts. The work they did was great and they helped me by holding it a couple extra weeks. But I signed off on it and paid them the deductable to make sure they got paid asap because the parts took so long I did not want them to wait any longer for their work. But now they are blaming me for the mice that happened in their yard. I'm dissapointed with them to say the least but lets hope they make things right and turn this review into a better one. They do descent work but they need to do something a out the rodent problem. And when rodents infest a trailer in their care they need to be responsible for cleaning it as feces and rodent urine is toxic and I just had the trailer cleaned top to bottom I want it back clean not a health hazard.