Absolutely recommend for high quality and trustworthy pet care. She takes care of my pups just like…read moreI would-- maybe even better! Great value and much less stress on my dogs than boarding.

What a find Jennifer was when I needed someone too care for my "small herd" (3 dogs, 1 foster pup,…read more2 cats, birds and my horse trough tank with koi)when I went on vacation! She took great care of all my babies and even made sure none of my plants died from the Texas heat! All the animals responded well to her and she was timely in keeping them in their routine! That was something my prior service lacked. Jennifer was good to keep in touch and detailed in her care notes. I will use her again and easily can recommend her to my neighbors!

I've been meaning to post a glowing review for Happy Tails Dog Sitting on Yelp for quite some time…read more Samantha and Norm are the BEST. She treats your dog as if he was her own and sends you daily updates (via email or text) with pictures, reassuring you that your dog is in great hands and doing well. Most recently, my dog Prince stayed with her for a week - the longest he's been away from home - and his birthday fell during that stay. She baked him the most adorable doggie cake for me to take home to celebrate when I got back, and also got him a Prince crown cookie with his name on it and sent me pics of him in a party hat! He also got a solo walk to PetSmart with Norm to pick his own toy, and an egg for breakfast - one of his favorite foods to eat! I am always blown away by how caring and loving they are and it makes me feel so much better if and when I have to travel, knowing that Prince is in good hands! I adopted him when he was 4 years old, and he had been owner surrendered at a shelter so the thought of boarding him at a kennel just made me so upset. I found her on Yelp and Prince has stayed with her 3 times so far, and I can't say enough great things about Samantha and Norm. 100% recommend them to anyone who wants a home away from home for their dog while they're away. She even checks in periodically, especially right after the stay, to check in on my pup and make sure he's doing well! And the first few visits, she even provided a wonderful take home bag with toys and homemade treats for Prince. So incredibly sweet and well priced. And much better than the options I've seen on DogVacay, which can be $50-75/night for minimal supervision! I'll be back the next time I go out of town!

I really wanted to give Happy Tails a chance, but the complete lack of urgency and poor…read morecommunication made that impossible. I've been trying to plan for a week-long work trip at the beginning of May, followed some time in Europe, and needed to secure boarding. Over three days, I submitted multiple intake forms (in case the first didn't go through), sent texts, and called. There was no follow-up, no acknowledgment. Nothing. The only response I received was a single text saying they weren't accepting new boarders until May 1 and to fill out a request form...which I had already done multiple times. If you're too busy to take on new clients, that's completely understandable. But ignoring repeated outreach and sending a generic, unhelpful response isn't. Communication matters, especially when people are trying to make plans with real deadlines. They may be great with dogs, but based on this experience, I wouldn't rely on them if you expect professionalism or responsiveness.

This facility is amazing! They truly love what they do and treat the dogs with love and affection…read more The facility is clean. My dog has developed great social skills and loves going each week. He comes home exhausted and happy. The staff is amazing. They are so family oriented and I have no issues trusting my dog in their care. I highly recommend this facility to anyone who is looking for daycare or boarding.

Decent prices. The place wasn't pristine, but it's also a kennel…read more I had communicated my dog had a knee injury and wasn't to play with other dogs. That was ignored or overlooked. Luckily there was no antagonism to the injury.

Doctor Vi and staff were professional, knowledgeable and kind as always. We feel our fur babies are…read morealways well taken care of. Been going there for years. Thank you.

My family and I have been going here since we moved to Texas…read more I have seen Dr slough and Dr Chen for all of my pets. However, this past Monday we had to make a difficult decision to put our best friend to sleep as it was his time. As I write this I am emotional but yet so grateful for what Dr Chen did for us on Monday and the comfort she provided my entire family. I've never experienced doing this in my life but the way she was there for us and comforted not only me but my parents and brother is something i will always remember. Dr Chen, thank you so much for your words and comfort on one of the worst days of my life.

Love this place when I have to board my 4 pups. Check in is easy and I like that I can get the…read moresuite for them all to stay together. Plus they have option for open play or not if you have senior or small pups that probably shouldn't be with the larger more playful pups.

My pup Leo stayed here last weekend. The staff took great care of him. Seeing him able to play out…read morein the yard with some water was a big plus! Highly recommend - will be back.

Facility is very clean. Staff is very welcoming and works hard to ensure your pet's needs…read moreregardless of how unique they may be. Staff helped us devise an assimilation plan for our dog, knowing that we were planning a multi-day boarding soon. The report cards are great - it is such a relief to get notes from the day and also photos showing how your pup is doing. Team members are friendly and always willing to help. Prices are extremely reasonable, and there are many pet perks to add on that will make your pet's stay very tailored overall.

Terrible customer service. Unprofessional staff. Awful grooming. Overpriced. Worst thing was how…read morepoorly they treated my sweet golden retriever. I have nothing good to say about this business.

I've been coming here for years due to the reasonable price and great customer service, but it…read morewould seem that has changed. Don't expect anything beyond the bare minimum and good luck getting the manager to have any sort of sympathy for you. It's a reasonable price, but for what we pay we should get more than the bare minimum. There's a reason I don't take my dog to Petco etc.

I've been trying to get management to respond to a complaint about my dog being covered in pee the…read morelast time I went and it's been two months without a response. [edit] Spoke to the owner today and she apologized and offered a refund. The explanation she provided was reasonable and addressed my concerns.

Leslie always knows how to make our girls feel comfortable & loved when their parents are away! She…read morealso takes amazing care of our home & we love all of the pictures & updates we get when we are missing them! I highly recommend Leslie for all your pet sitting needs

I would definitely recommend this business. The owner is…read morevery caring and my boys were very relaxed.

I live in the country and last Saturday my family was hit by the tornado and we needed a place to…read morebring our dogs as we had no power PetSuites came in strong and helped me get all my pups booked. I was so thankful for the team and managers I would highly recommend.

**Warning to Pet Owners - Please Read Before Choosing This Facility**…read more I deeply regret trusting this dog daycare with the safety and well-being of my 9-month-old goldendoodle puppy. What was supposed to be a safe and social environment turned into a traumatic experience that has left lasting physical and emotional scars on my dog. During his visit, my puppy was **attacked by a 2-year-old mixed breed dog**. The daycare clearly failed in several critical areas: * **Lack of proper behavioral assessment** of the dogs they accept * **Insufficient staffing** on the floor to supervise interactions * **Inattentiveness** of staff during the incident As a result, my puppy sustained **serious injuries** -- a torn eyelid and a puncture wound on the side of his face. He required **surgery**, wore a cone for nearly **three weeks**, and had to undergo multiple vet visits for follow-up care and complications. The emotional toll was just as devastating: he became fearful in public, developed digestion issues due to stress, and, even weeks later, his eyelid has **not healed properly**. The daycare only agreed to cover the surgery costs and **refused to pay for other necessary treatments** -- including prescribed medications and additional vet visits. Their response felt more like damage control than genuine concern. If you love your dog or cat, I strongly urge you to reconsider bringing them here. No pet should have to go through what mine did. Safety should always come first -- and in this case, it clearly did not.