Beautiful cemetery and the Veterans area is really nice with great views of the Kololau mountains.read more

Hawaiian Memorial has been good to my family. We have our services here and it's always been a…read morepleasure. I came here to visit my grandparents and their area seems to be clean and well maintained. The only thing that I found a bit dishearting was the waterfall/pond area behind their tombstone. There wasn't much water in there and I think it would be nice if it was flowing. The view of their grave is breathtaking and I think they'd be so happy where they are. I loved how I saw a chicken by the pond. ESeing that brought back so many memories. Who would have thought a chicken would do that?!? Thank you for keeping the memorial park clean and well kept.

On January 15, 2026 our family suffered the lost of my Dad. It came at a shock as his passing was…read morequick. Oahu Cemetary assisted me through each step of the process in this difficult time. Being that it is an emotional process our coordinator Sherie worked very hard to help in the process as we faced a simple but troubling issue. Despite this Sherie kept in touch and through this we were able to complete the process and retrieve his remains. The urn that I purchased from them was a beautiful Hawaiian Koa box that now holds the remains of both my Mom and Dad together. My Mom passed away back in 2020 during the lockdown and we were unable to do anything for her but handle her cremation. Now with the passing of my Dad, he and my Mom can be together as they were before 2020. They were married for 43 years and finally together again not just in heaven but as their remains sit together in this beautiful urn that was also beautifully engraved. Mahalo Sherie and Oahu Cemetary for helping in closing this final chapter in our family.

My mother was taken to the mortuary March 9. Today is March 21 and she hasn't been cremated yet…read more Today is Saturday, so it will be at least another two days. There was a lack of communication, both internally and with me. They called the day after her death to ask for information they already had. I had gone in prior to her death to give them all that information. The woman who called hadn't bothered looking for the form before she called. I posted an unflattering review yesterday out of frustration after being told everyone was gone for the weekend and there was no way to find out my mother's status until Monday, three days away. I had been told she would be cremated yesterday. But no phone call, no communication at all. It has been difficult to reach anyone. I had to call several times to find out they were waiting for a signature from the hospice doctor. If I had known that's what they were waiting for, I would have called hospice sooner. Miki Ho called me this morning and addressed my concerns in a very compassionate way. Hopefully my mother will be cremated Monday, thirteen days after she was taken to the mortuary. Hopefully he will address the issues that are leading to me spending another weekend with my mother still in the freezer at the mortuary.

Losing a loved one is never easy, but the staff at Hawaiian Memorial Park Mortuary made a difficult…read moretime a little easier. Their kindness, patience, and compassion meant so much to our family. They went above and beyond to ensure everything was beautiful and handled with care. We will always be grateful for the comfort and support they provided.

UNACCEPTABLE Hawaiian Memorial woman's bathroom…read more Has not been cleaned in along time. Rubbish, grass clippings, dead leaves, dead 747 S in the sink. Do better, especially on holidays, Mothers Day!! Family will be visiting loved ones.

Probably the most beautiful mortuary on Oahu? Well kept and…read moreclean. Spouses service there was beautiful, food was really good. Staff were very empathetic. Communication via email can be somewhat overwhelming and at times not as fast as i would have liked but it wasnt horrible either.

What an awful experience. Our father purchased a plan from…read morethem. The woman that was assigned to us - what a joke! She was fairly new and had no guidance at all! When you are dealing with a family who lost a loved one, please have some kind of policy and procedures in place. The added stress and frustration should not have happened. This woman's emails and communication with us was horrible! Her punctuation and grammar was at 6th grade level at best! There were so many errors made in the sample obituary and contract. Simple things like starting names with capital letters, spaces between the first and last name & adding "along side" after EACH married child's name for their partner and even mixing up where dad was born and where he passed. We actually panicked that the obituary would be sent out as is. After the obituary was corrected and got the okay to be posted, we checked it on line and the date of his death had to be corrected! To add to the madness, we were shown a catalog of flower arrangements that our father prepaid for. We chose a white mums and chrysanthemum arrangement. When we got to the service, there was a 18 stem white rose arrangement. $350 for 18 roses! If you are Japanese, you know we do not choose roses for funerals! What could we do? The funeral was starting in an hour. We didn't have a backup arrangement for his ashes. We only had a floor arrangement. When I spoke to the manager two days after the funeral, she knew right away when I mentioned the roses. She said, "You're Japanese, you don't have roses at funerals.", she knew right away that was a huge error and said she would call my sister that day or the next. It is now past two weeks and still no call! Both my sister and I have left messages again for Michelle, still no return call. Why should she care? They got paid either way. The only saving grace is Curtis. He was the only employee there for us that day. He made sure the service ran smoothly and on time. He is the only reason for the star.

Losing my mother was one of the hardest things our family has ever gone through, but Nuuanu…read moreMemorial Park & Mortuary took care of us with so much aloha and compassion. From the very beginning, they treated us like ohana and made sure we felt supported every step of the way. They handled every detail with care and respect, allowing us to focus on honoring my mom's life. Her viewing was beautiful and heartfelt -- it truly reflected who she was and the love she gave to everyone around her. During such a difficult time, their kindness meant everything to us. We'll always be grateful for the comfort and support they showed our family. I highly recommend them to anyone on Oahu looking for genuine, caring service.

My dad passed away on December 6, 2024. The whole thing has been a blur and I've just been zoning…read morein and out. My parents purchased a glass niche here years ago and luckily were prepared, so I didn't have to deal with it. We met with Jack. He was our funereal director and walked us through the whole process. He was such a tremendous help. He explained everything to us and answered all our questions. My dad was cremated on the same day. We made an appointment with jack the next day to put my dad in the niche. Everything went smoothly. If you use Nuuanu Memorial, I would highly recommend Jack.

Our visit to the Byodo-In Temple was deeply personal and meaningful. The fam and I were on the…read moreisland to visit family members who have passed and are laid to rest at Valley of the Temples (as well as at the nearby Veterans cemetery). Beginning our time there at the temple felt like the most peaceful and grounding way to start. From the moment we walked in, everything slowed down. Even though there were several groups of visitors, everyone was quiet and respectful, which preserved a beautiful sense of calm. The temple is a stunning replica of the historic Byōdō-in in Japan, and it's absolutely breathtaking in person. The large Buddha statue inside is gigantic and awe-inspiring. We bought a small bag of food and scattered pellets into the different ponds where bright koi fish gathered in clusters, Turtles, Peacocks, wild cats rested in shaded corners, and the birds (so accustomed to visitors) ate directly out of our hands. We lit incense together and took a few quiet moments to reflect on the family members we were there to honor. Ringing the sacred bell before entering felt symbolic , like setting an intention for remembrance and gratitude. Parking is a nightmare and there is a small fee. But you will get back what you put in because it is a gentle, meaningful, and peaceful way to begin your visit should you find yourself in this side of the island.

I have been here many times due to having someone very dear to me buried in the Cathedral View…read moresection. Overall this is one of the most peaceful places that I have ever been and if you haven't taken a full temple tour please ask to take part in one, if time allows. I love the temple gift shop and the employees are so nice ... They have just about every little (and some big) memento that you could want and they even sell bird and fish food so you have the option of filling your hand with bird seed and then holding out your hand... the birds will eat from your hand... OR you can visit the coi pond, take a seat and feed the fish. Both are equally peaceful.

We moved my mother's body to Aloha Mortuary from Borthwick after receiving advice from someone at…read moreour church. It was the best decision for her and my family and I wish we had done it earlier. They had comparable packages for a more affordable price and way more compassion. I mainly worked with Pua. I did meetings with her and my sisters, made payments and spoke to her on the phone. Pua was also able to talk to my sisters during a very difficult time and was able to tactfully mediate between the three of us. Not only did she help us with the contract, and the planning, but she also showed up the day of the funeral, and also checked in after the funeral, and months after the funeral. She also arranged meetings for in person payments, as well as ways to pay online. I believe my sister had spoken with Heitiare for the transfer and the contract. Picking this Mortuary saved us more than 10 grand, compared to Borthwick Mortuary. I feel like Pua made the process way easier. She also made it more personal, which was the kind of support I needed during this sensitive time. If you're considering a Mortuary to move your loved one, I hope this helps.

One thing my niece went with them cause they were a local company,…read more And we are locals so we chose them but,when we were going to view my sister they first said 15 minutes,we asked if we could stay longer, they said 30 minutes free and 400.00 for the next 30 MINUTES 400.00 ! talk about ripping grieving people off ,thats horrible, I must say though the guy who fixed my sister up made her beautiful

I had my father's Celebration of Life here and it went off without a problem. Lots of parking, lots…read moreof chairs, attendants, air conditioned, attention to detail, AV set up and a director. CJ was my director that night. From the tables, displays and AV equipment, everything was taken care of. She is a very empathetic and sweet person. Also, the chapel rental and other services seemed reasonable.

When my stepfather passed away, I used Ballard for his cremation. He passed on Aug 22 and was…read morecremated around Sept. The end product was nice. The customer service should've been better. I had told Ballard, that I would be taking care of my stepfather's arrangements and any payments. I told them to not contact my mother because she was grieving so the least I could do is take this off her mind. Mom was also stepfather's caretaker and was there with him when he passed. So she wasn't exactly in a state to deal with funeral arrangements. They ended up calling my mother and asking for payment when it wasn't near the agreed upon dates. I felt that this was very insensitive. Another thing was that I had payed with cash and sent my boyfriend to drop it off. While he was there they counted the money wrong, had to recount, counted the money wrong again, and had 2 people double check the amount of cash. Now, I understand that everyone has those days, but after I specifically told them not to bother my mother... I couldn't help not to be irritated. But overall, the cremation was seamless and end product was satisfactory.