If you are an american who does not read and speak korean well, think twice before going to this pharmacy. Woori Pharmacy on Harvard Blvd can improve by making sure the chasiers know their products better and by making sure they are able to communicate in english as well as Korean. Unfortunately, I only know how to say hello and thank you in korean. Today, the nice ladies who were working the cash register made a mistake. They represented to me that there were 10 masks in the T.S.A package that I bought, but when I got home it only had 1 mask. I specifically asked Ms Junghee L (cashier), if the number 10 written on the front of the package meant that there were 10 masks in the package, and she said YES! Junghee is the name printed on that reciept. It is very possible that a different cashier could have rang me up using Junghee's register. Then, when I came back in again a second time to buy more masks, I asked the other cashier, InkYoung W, for the "10 pack", and she gave me the same single T.S.A mask. InkYoung W was the name written on that reciept. It is possible that a different cashier rang me up on InkYoung's register. I am not sure who is who, but I do know that two different cashier's made misrepresentations to me about the product I was purchasing. Apparently, the 10 on the front of the T.S.A package means that it takes 10 seconds to clean the mask However, the cashier did not tell me that when I asked her. She literally said it had 10 masks. So, either she doesn't know her product, or she lied to get my money, or she doesn't understand english. I don't believe she lied on purpose, but who knows? Either way, the manager needs to fix that! English speaking people need to be able to trust the employees at Woori Pharmacy to tell them the truth about what is written on the packages. Other than that, the people are very nice and the place is very clean. If you are an american who does not read and speak korean well, think twice before using this pharmacy. If I ever go again I will have to speak with the store manager directly. The manager spoke english very well over the phone and knew the products. I never leave bad reviews; but this time I had to because the employees were wrong and the manager couldn't let me return the unopened products I purchased under false representation due to the virus. Peace and Blessings. read more

They are the worst, rudest, unprofessional pharmacy in koreatown, Angel needs to learn what customer service is and how to be professional.. She's a very disrespectful individual who lacks common sense. If you want quality service don't go here. read more

Don't come here unless it's convenient for you to wait forever, have no one provide clear instructions on which line is which, you want to see the employees actively be negligent and patronizing towards the elderly, have nobody be able to speak to you or provide instruction in English (expected as this is in Ktown but still), and be generally ignored. read more

Woori Pharmacy - Which line is which? It's really not clear nor are there signs nor is anyone actively communicating where to go. - Drugstores Near Me - Los Angeles, California

Worst pharmacy ever! If zero star is an option, that would've been it. Went there since it was in the same building as mom's doctor for vaccine and the woman at the counter was so rude! Is it so hard to explain something KINDLY?! Seriously! Take a customer service class or something!! read more

I work for a community clinic and I have never had a pharmacist call and be so rude to me until today. "Angel" should really work on her customer service skills. I fully understand the pressure when a patient is being difficult but I also understand that I cannot talk to support staff in a negative tone. We're also here to help. Some things are beyond our control. Please do not take your frustrations out on the people trying to help. read more

My son has mental health issues every three weeks. He has a doctor's visit for an injection refill. I contacted them on Wednesday, 25th of Sept via text and called. They contact me at 20.44hr on 30th Sept to tell me his medicine is denied for not seeing a doctor and not come to his appointment the next day. Even though he has seen his doctor, They wait until the last minute contact you, doctors, and have long wait times. Do not go here if you have a mental illness your medicine will not be ready on time and can be dangerous, and even though you contact them a week in advance to prepare refills, they wait until the last minute and make excuses. read more

I am still upset about their BS policy. Due to Covid-19, they REFUSE to refund any items. All sales are final.... ?? seriously? at the pharmacy? this is not the farmer's market or a cheap stationary store . So,, my question is, what's the relation between Covid-19 virus and the un-opened-brand-new-item? I even had a receipt. I didn't want to argue with them more than 5 mins so I left. It happened on Monday. However, I still DO NOT think THAT WAS RIGHT. This place has been charging $2 or $3 more than other pharmacy in general. When Covid-19 outbreak, this place started throwing more BS to the customers. They are taking advantage of the patients. Yes, those are easy victims. Obviously This place EXPLOITS the customers by using this pandemic as a good opportunity. In general the workers at the pharmacy are fine. I don't know who's THE GREEDY owner, he or she should know how SHADY business he or she does. Conclusion : they are ETHICALLY messed up. Shame on them. If anyone knows a small claim sue for the customers, let me know. I'm happy to raise up the voice. read more

My father always says good things about the staff members here, especially Angela L and Anna (please correct me if these names are spelled incorrectly). His doctors usually just prescribe him the medications and provide little-to-no pertinent information about them, such as reasons for prescribing, side effects, contraindications, etc. As you can imagine, that has been very frustrating for my father and myself to witness, and is considered to be very poor healthcare practice. However, Anna and Angela have always gone out of their ways to fill in those gaps by answering my father's questions and by providing important information that should have been provided by his doctors in the first place. The pharmacy is usually very busy, so it's understandable that they can't always be answering everyone's questions, but we have confidence that if they could, they would. So thanks Angela and Anna for making a positive difference in the lives of people you help and keep doing what you guys do! read more

I just called them today and they insisted I need a prescription to get the COVID 19 vaccine. I told them that it didn't make any sense and they said I need to go to the doctor first otherwise they can't. That is crazy. read more

Two thumbs up. Always busy but keep coming back for more than 10 years. Staff became friends already... All of them are professionals, courteous and polite. My late Mom and Dad's go to pharmacy.... And also my in-laws... SHOUT OUT to Ms Angel!!! Happy Customer here.... - Mr. Nunag read more

This place needs to be put out of business. I decided to try a pharmacy closer to home and the middle-aged Korean women working here (can't speak for the pharmacist, she stayed out of it) were stereotypically vile, rude, disrespectful, judgmental, callous, verbally abusive to customers, the whole enchilada. One of them in particular insulted me when I asked how long I needed to wait and treated me like some junkie. I was never happier to go back to CVS. Shame on you, if I behaved like that at work my ass would be fired on the spot. read more

The pharmacists here are so NICE! I love the staff! And I love what they did to the place, they expanded it so it's bigger and a lot more efficient. Before it used to be a tiny room in the back, but not it's in the front and they carry almost everything a pharmacy should have. I don't really like the younger people that work here they look so dead and bored and so tired. At first I thought they were just having a bad day, but I come here very often to get refills on medicine. So other than the young people that work here, the more professional pharmacists are super nice, especially the 2 older Korean pharmacists that wear glasses, theyre SO nice and SO helpful. My family comes here a lot and they all know me on a personal level, they ask how my mom is doing and giving advice and everything. So lovely =) read more

Pharmacist is patient & understanding. My dad had colon cancer, she took the time to explain all his various medications. Truly caring and compassionate! I will be forever grateful. read more

Woori Pharmacy - Drugstores Near Me - Los Angeles, California

See all

Horrible customer service here. Saw the main older lady pharmacist scream at a lady waiting in line who was with her mentally challenged daughter. Go to the thousands of other pharmacists in ktown. I suggest the place on Hoover/Olympic the people there are nothing but kind unlike this horrid place. read more

Very friendly staff and they have almost everything a regular retail drugstore would have. This place is right by my work so it is super convenient that I can just drop off my prescription and pick it up later. read more

Such a busy pharmacy but I totally understand why. The ladies here are all so kind and extremely helpful!! Parking is very easy~