I so love the food here and the atmosphere, BUT..... they are not very nice. I have a service dog and his job is to keep me alive. Im a diabetic. There is one lady that always seem to act put out and not very nice when we come in. She does not like dog. And states the fact. Im sorry my dog is my life line he is medical equipment he is not a pet. He goes right under the table is quite and does not move till im ready to leave. It makes me so sad she gets upset we come in, I so enjoy their food. Sad going to have to find somewhere else to go. This is not just one time I came in last week with a friend and she was rude said if we were done eating we need to go and put togo boxes on the table. read more

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Food is okay it's like Js teriyaki from Moses lake. I mean it's exactly how they taste like. Service is terrible. The lady didn't smiled nor welcomed us. It's like she wants to close the place when we arrive there (me husband kid and mum) Ambiance small and dirty. Doesn't look very clean. read more

I'm never coming to this place again! I ordered online for pickup! When I arrived I let the woman behind the counter know that I wanted to pick up my order! It wasn't ready 20-30 after I placed it! She was questioning me as if it wasn't me that ordered food! I felt as though I was being profiled! Finally afterwards I found out she didn't put in the ticket! So I waited another 20 minutes for it to be prepared! Never again! read more

You wouldnt think to try this little gem from the looks of the place. Dont be fooled. Its fast and very fresh. Would absolutely recommend.

Food was alright but why does the water taste so bad? I shouldn't have to buy bottled water :( Something is wrong and this needs to be looked into. read more

food is good, but the owner (lady) is so rude. we found a new spot that tastes the same maybe ever better because we don't want to keep giving her our money. read more

Amazing teriyaki and great service. The people are very nice there and the meat is not too fatty at all

Service is good, tempura was soggy and tasteless. My friends chicken teriyaki was not bad.

Table was sat with haste, yakisoba was hot and greasy! ! Nice lady too will be back? Tofu crispy five big boom read more

Woo's Teriyaki - Food - Japanese Near Me - Richland, Washington

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the owner is NASTY & rude . this restaurant hates DoorDash apparently and has stated multiple times They don't like to do orders for DoorDash. My brother went to pick up an order tonight and was kicked out of the store all for trying to pick up an order, and the lady stated that she does not like DoorDash. they claimed they were closed, even though the open sign was on, and they clearly had an order from DoorDash sitting on the counter and they're ready to but give it to him anyways. read more

My son came to pick up a DoorDash Order and was pushed out of the door by the owner! Do not buy from this business! There are many more places to buy from! read more

The kimchi tasted old. The ramen was bland. Meet tastes old. The fried calamari tasted like frozen food. read more

Woo's Teriyaki - Japanese Near Me - Richland, Washington

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The original owners of Woo's were so nice and friendly. I've been in several times over the past few years and ever interaction with whom I believe is the owner has been horrible!!. She's rude and downright nasty. Tonight she accused me of lying when I received the wrong order. She raised her voice and argued with me. I will not return and pay for a dinner while being abused!!! read more

I have been going to this restaurant for 20 years and I absolutely love the food, but the lady who answers the phone, runs the business,takes The orders is an absolute moron and has no idea how to retain good customers. Every time she gets an order wrong, all she does is repeats "no money back no money back" and proceeds to yell at you how it's your fault. Trash customer service. Be better read more

Great food. The Ribs and bin-n-bop are always great.adding a few more thoughts to reach 85 characters

great authentic food and wonderful folks. We highly recommend this place. A++. Dine or carry out. Both are excellent.

Service was very quick. Food was served hot and to your spicy liking. Our new Asian restaurant. We will go again!!!

Me and my girlfriend went to eat here and ordered and when they came out with the food it was not what we ordered and then proceeded to argue with me and said I did order that and wouldn't fix the mistake so I had to order something on top of that. The customer is not right in this restaurant. The food is good but every time I have came she has been hostile. read more

We love coming here. ALL the food is great. The yakisoba, the daishing pork meat, my wife loves the ginger tea. Service is always great courteous and attentive. read more

Woo's is The Best Asian I've found in the Tri. Teriyaki, Yakisoba, Tempura it all tastes great. You can choose your favorite spicy level. Their portions are generous. The owners are very cordial and friendly. Eat In or Take Out read more

If I could leave negative stars, I would. The customer service was terrible, it's kinda hard to mess up a simple sushi roll & somehow they did. They tried charging me 2$ for a 2 oz mini cup of spicy mayo. t's a hard no for me. read more

Kimchi taste amazing haha has a good chili, sweet flavor just the way I like it, good clean environment too thank you!!

With the best bibimbap in town and delicious teriyaki and mandu, this Korean restaurant is one of my favorite Asian eateries in the Tri Cities. The environment is clean and professional and staff are very hospitable. Prices are incredibly reasonable and portions are substantial. This destination is highly deserving of a five star rating. read more

Woo's is another great Thai/Japanese option in Tri cities! We love their yakisoba and it's one of our favorites. They are always very fast and it's great food each time. read more

Perfect Seattle style teriyaki! My wife and I have travelled across the United States looking for teriyaki the way it is made in its home town of Seattle. We gave Woo's a shot and we are glad we did! Perfect glaze, grilled thighs, and salad dressing. Just like home! Highly recommended! read more

Customer Service - worker was offended I asked for water. Seems as if she only cared about making money for the business. rolled her eyes when I asked for water instead of a soda and chopsticks instead of a fork. threw them on the table, proceeded to take my order. While taking my order she got frustrated I changed it from Chicken Teriyaki to Chicken Teriyaki & Gyoza then walked away from me while I was still ordering to answer the phone & take someone else's order. She has no consideration, and little did she know I was on my lunch time. She then returned 5 minutes later to retake my order. While in the middle of eating my food; unfortunately, there was a hair in it. I was hoping for a good dish after the horrible customer service. I guess this was a sign for me not to return. when It came to checking out she kept looking at my table with the food and asked if i wanted a to go box. Being considerate I whispered to her there was a hair in my food and her response was "i'm sorry mam, it is $18." I was going to tap my phone with apple pay (debit card) and she stops me then to ask for my physical card, only to tap it because they "don't allow tap." So when she tapped my card, at this point I knew she was just being rude. From what I saw she was the only asian in the restaurant, and she has red hair. Don't expect a pleasant experience when passing by unless you like someone disrespecting you. I will not be returning to Woos Teriyaki. In consideration I still tipped but now looking back at my experience I regret spending $20 there. read more

Fresh and delicious food every time we come here! It's a great feeling when your favorite sushi place remembers you! I especially love their gyoza, crazy roll and teriyaki chicken. Good size portions and amazing flavors. read more

Woo's Teriyaki - Gyoza - Japanese Near Me - Richland, Washington

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Been going to Woo's for years and love them. Only place I can get spicy Hot food and my friends can get a milder version. Great service, wonderful food, and lots of it. Clean and friendly, very rarely crowded but I go at lunch mostly. read more

Just arrived home from Woo's, 20 minutes ago. Waited almost 3 years to sample there food. Will not return! California roll was okay. Wasabi was not hot, at all. I have had hotter wasabi from a plastic tube. 3/4 inch teriyaki chicken breast, overcooked and tough. Leftovers from lunch, because my meal came out within 5 minutes. Shrimp tempura is not tempura. Tempura is a white Japanese coating, not a brown flour type coating. White rice was good. Lettuce with dressing was good. My girlfriend's huge conglomeration of fried rice with shrimp, pork, chicken, was okay. read more

Woo's is The Best Asian I've found in the Tri. Teriyaki, Yakisoba, Tempura it all tastes great. You can choose your favorite spicy level. Their portions are generous. The owners are very cordial and friendly. Eat In or Take Out, read more

We had the best Chicken Teriyaki yesterday! The Miso soup was delicious! And as you can see the egg rolls were so good, they didn't make it in the pictures. The staff were so kind and helpful. I highly recommend Woos Teriaki. This is our go to for delicious teriaki! read more

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I've had better Kung Pao Chicken elsewhere. The chicken was a bit dry. I would probably go elsewhere next time.

We came here on a trip from Portland and we're absolutely blown away by the employees here. The food was great and the people were even better. The man who greated us knew how to speak English, Spanish and more! Wow is all I can say, we'll most definitely come again when we're in town. I'm baffled why they have 3.5 stars. read more

The best orange chicken I've ever had. The service was also great. It is the third time I've eaten from Woo's. Super recommend their Orange Chicken. read more

The orange chicken was ok. But the kalbi were delicious and the bibimbap mixed with the kimchi vegetables was yummy!

So, I'm glad I read the reviews before I wrote this because I was about to rip the owners a new one. From what I can tell these new owners are extremely rude, don't care about communicating with their customers, and most importantly they don't have Boba tea anymore! Every time I have come in, she refuses to sit me, and when I do get my food it's always in a takeout container even though I'm eating in the restaurant. It looks like she picks and chooses who she wants to be nice to because the people that came in after me got sat down and got normal service with regular dishware and plateware. Talking to her is so goddamn awkward because she just looks at you like you're retarded. it really sucks, because the teriyaki chicken there is amazing! I'm not sure if I ever wanna come back. And that is simply based off of how unwelcome I feel every time I walk in. read more

We still consistently eat here and the food is still consistently good! I always enjoy the bibimbop and my partner gets the bulgogi or he gets something spicy. We frequently get our order to go and the waitress/owner? is friendly and recognizes us now. Try the ginger tea, yakisoba, or any of the korean dishes. The gyoza plate is a favorite too. read more

The food was decent but the owner (I'm assuming) was so rude. After my fiancé paid for our food, I made my way to the restroom to see something blocking the walk way so I went to the front to ask. She very rudely said customers only, and I looked confused and she pointed to the side. So I went to use the restroom and on my way out - nearly out the door she yelled after me, with the whole restaurant watching, demanding a thank you from me? It was a very odd interaction and uncalled for being as I was a customer. Will not be returning. read more

Delicious, fresh and semi-fast. This little hole-in-the-wall has earned it's spot here in the Richland Uptown and is quite the hot spot during lunch & dinner. I've never been disappointed. read more

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Tried to eat there. Waited. They sat us and .... No time for seating customers.... We finally just walked out. But they do a ton of take out. Order out! But Food is nothing special read more