Worst customer service ever. My bf bought a pair of his first 501 "Shrink to fit" jeans. Since he had never had them before, the sales person "helped" him find his size and they fit when he tried them on. We washed them that night and they over-shrunk to where his ankles were showing and he could no longer button them. I took the pants back with the receipt to exchange them for a larger size. They refused to exchange because they were washed...even though they were never worn. I have never had a company be so greedy and not worried about losing a good customer (he buys his work clothes there and will no longer do so). Work World you're pathetic stealing money from your loyal customers. read more

I have bought many things from this store over the years and was happy to continue to do so. However when my dad went in to get help with a defective product he was not paid much attention and was only told that they were sorry. In my opinion a company that sells durable goods should stand behind their products when they are defective. I will take my business elsewhere from now on. read more

I had to buy scrubs for my new job and Work World has good quality Dickies brand ones in so many different colors for like 10 bucks per piece. It was such a relief cause I had originally gone to a scrubs store, which was packed to the gills with racks of clothes, really confusing to navigate and figure out how the scrubs were priced, expensive, and a little lacking in customer service. The ladies at Work World were really down to earth, friendly, and helpful. They leave you alone when you don't need their help. It's not an intimidating place to shop. There's tons of other stuff there that I would buy. I will probably go back and buy more scrubs from them. Their store is really big, but the only reason I didn't give them 5 stars is cause I wish it were even bigger! Love this place. My husband is going there today to buy scrubs for his job. read more

Great selection of quality scrubs! Employee working was helpful and knowledgeable! Would highly recommend this place for scrubs at a great price, great selection! read more

HORRIBLE experience buying boots at this store. Extremely Rude, absolutely 0 customer service, and I am extremely unhappy with the experience I had with these people. The first time I came to the store I bought a pair of boots and the red headed lady that explained to me that I should buy Keens because they are great for wide feet, and said I should not even look at any other boots if I have wide feet. I picked out a pair I liked tried them on, walked around a bit(they felt ok at the time) bought them and left. I wore the boots for half a days workin side a carpeted office building, and on my right foot the boots were extremely uncomfortable, and gave me two big blood blisters on my toe and side of my foot. Took them off luckily I had my other pair of boots with me, and figured I could take them back. I cleaned them off, there were no marks, scuffs, anything but a little haze on the bottom of the boot after I wiped them with a wet cloth and they dried. When I purchased the boots I remember distinctly thinking and telling my my mother who was with me if I could get another pair because these look like they had been worn before. There work boots who cares. Long story short, I go to take them back and was denied and told to just buy another pair of boots. Well not being able to walk on my right foot with this boot on I went to boot barn and was helped out the entire time I was there, Tim was running bringing me every boot he had in the store that fit my style to try on. After a phone call from my angry mother work world decided they were going to take my boots back, sorry Tim, so I head over there and from the moment I walked in the store I felt the extreme agitation in the red head girls eyes. I set the bolts on the counter and she says ok you can look at the boots, while she examines my boots again and the 4 workers must have had a very boring day because they had to stand in a circle and talk loudly about their little comment on the recent that says you cannot wear the boots outside of you want to return them. Maybe you could have helped me a little bit instead of sit there and talk crap behind my back like I couldn't hear you??? Are you kidding me? You f&&&$&& highlighted your little paper? What happened to the nice African American man that used to work here. You guys are a joke!!! I paid $50 more for the other pair of boots?!!Did you really need to highlight your rules for me? Trust me you will never see me in your store again, and I will be reporting this incident to the BBB. read more

I had good experience here when I herd an add on radio for anti fatigue work boots. They are good quality boots, very comfortable just as advertised. Employees greeted me when I came in and were right there to help with questions and promote there product. And the boots were on sale! Will return with my business. read more

Had to buy work pants one day, I stopped by Work World on Arden in a rush. The staff was very quick in assisting me to find exactly what I was looking for and (being of non average body type) further delighted me by having the correct size in stock and quickly setting me up with a changing room. I was happy with the experience. A week later the very same pair of pants had a manufacturer defect that came up, the clasp for the waistband broke. Unfortunately, due to my hurried situation when I bought the pants, my receipt was lost to the winds of chance. Despite this misfortune I called to see if there was anything that could be done to help me. The gentleman that answered the phone told me to bring them back in and we'll look at them. When I got finally got to the store they immediately recognized me from my previous trip, inspected the obviously defective pants and made sure I left with a smile and new pants. Good job guys! As a result of this problem free return visit I will certainly shop again at this store. I new work pants every few months and Work World on Arden has made a customer for as long as I live in Sacramento valley. read more

This employees of this store are racist and will assume you are going to steal if you are a POC. I witnessed an employee (female, white, blonde, mid 50s who I believe is the assistant manager) block the exit while my boyfriend had looked at work pants presuming he would steal although he did not have any items in hand. She then approached my boyfriend and gave him unsolicited and incorrect information about Carhartt B11 pants. He kindly declined her service but she was persistent. As someone who has worked retail for many years, I am familiar with this technique and how it is used to prevent theft. We found it inappropriate and refuse to give business to a company that makes customers who aren't white uncomfortable while in store. I wish we had read the reviews from others on here who have shared a similar experience before coming today. I hope that they address this issue in order to promote inclusivity and provide a service to the POC that dominate the trades here in Sacramento. read more

Work World USED to be great. However! They got this new guy with a Napoleon complex as an Assistant Manager. For Father's day my daughter bought (with her own money) two pairs of Dickies shorts for her dad and we accidently bought them too big, so we went in this afternoon so he could get the right size and the right kind. We walk in and we're greeted with "Swapin stuff out" but the voice was flat and dry. I thought " great.... not this &*(^ guy again! My husband tells the guy I am looking for these particular Dickies shorts" pointing to the ones he has on and the guy insists that the ones on the rack are them. So.... to make a long story longer, my husband says " see how mine have a button and these have a clasp and they are a different material? I ordered these online and was wondering if you have these ones?" The guy was so rude and starts arguing with us. Needless to say, we exchange for a shirt and leave. My husband walks back in and ripped him a new you know what. I call the District Manager and he was very sweet and apologized for his well known "abrupt behavior". So wait a minute... you know he's abrupt and rude and they went ahead and promoted him to assistant manager? WTH? He needs to be de moted to stock guy where he doesn't have to deal with people. Keep in mind WW, that no customers, no money, no money no business. It's nice to know that Joe Suns is selling online. Just cuz we wear Vans instead of shitkickers geeeeeeeeeeeeeeeeeezzzzzzzzzzzzzzzzzzzzzzzzz! read more

I really wasn't impressed with the prices and staff. The moment I got there the tall blonde lady was acting strange and every boot I tried on she would pick it up right away and put it back in the box. I asked her to leave it on the ground because I was going to be comparing a number of boots to see which ones were more comfortable for my feet. She replied " I ain't going to just leave the boots on the ground". Wow she acted as if I was going to steal them. She made it very difficult for me to shop there and I felt rushed. I'm not from the area so I asked the African American bald male at the register if they had been burglarized before or if they tend to shop lift a lot at this location. The person that was originally helping me interrupted my conversation by saying "it is Arden way". These people gave me a bad vibe and don't seem to know much about boots. read more

I originally went here with my auto mechanic housemate because he needed some winter work shoes. No multi-hued hipster-wannabee Doc martins in this place. Just a big selection of real-deal safety shoes and work boots. I commute to work on a bike every day and asked the sales man if they had any lightweight reflective safety vests. He said "sure do" and found me just the right one in light fluorescent green with big stripes of reflective tape on it. And I found they have all different colors of surgical scrubs for $20 a pair (they make great pajamas). IF you do any kind of work outside, this is THE place to get all your gear. And they have the nicest, friendliest sales staff around too. Highly recommended. read more

The selection is great, the service is not. The second I walked in one of the workers followed me around making sure I didn't steal anything. There is watching (I used to work in a store like this) and there is down right profiling. I know cause I am young and look like I shouldn't be shopping there but there is no reason to circle me while I'm trying on hoodies in front of the mirror. In plain site. At that point I realized I don't want to spend my money here and neatly put back every hoodie I tried on back the way I found them and walked out. read more

So today I went in to get a few pairs of pants and a new jacket because mine managed to vanish. I walk in, barely get a hello. Ok, whatever. I go over to the jackets, and start looking. Then I had a few questions. That's where things always go wrong. Both of the employees really didn't seem to care that I wanted to give them my business. This has happened to me all 4 times I have gone there. I ended up going to a store near sunrise and 50, found the same jacket almost $40 cheaper. Goodbye work world. You will never again receive my business. read more

When i came in here, i was greeted very nicely by the lady who works here. She helped me looked for the pants i wanted and the size i needed. Very positive women and extremely nice. The place was very clean and organize. Great experience over all! read more

Stopped in here looking for a specific work shoe. They were very friendly, but did not carry what I was looking for in a men's, just had it in women's. read more

Was looking for EMT pants but they didnt have the exact one. Thye had a similiar one though and that was fine. The service was really nice and friendly! read more

My husband and I have shopped at this Work World for over 10 years and always enjoyed the experience. Today we went in to find a pair of overalls for me and carhart pants for my husband. My husband was conspicuously ignored by both employees (he was holding an infant), and I was continually looked at with suspicion when I asked to use the bathroom. I was supremely uncomfortable, and my husband was frustrated by being continually ignored. We will no longer patronize this store for our work wear needs - there's a wonderful outlet in Anderson, CA that we can go to when we are up North. It seems that a certain 'image' results in better service. read more

I went into the arden way work world with my wife and 5 year old daughter to spend the last of of my hard earned pay check that week on a GOOD pair of boots. They have plenty of people working there but as we all know quality over quanity every time. Well I dont know about anybody else but, customer service is usually done withon the customers vacininty not clear over by the front doora which is where the clerk decided to help me from and that would of been ok if i wasnt clear over by the boots. Half the stiore distance away. He was obviously guarsing the door from theft the only problem is me and my wife and 5 yo daughter werre the only customers in the store. Along with the at least three employees on the floor and Bout tje store. I ended up getting a pair of wovwrines that cost me 139.00 dollars with steel toes and FAKE leather toe. I got uponday. Put my new boots on for work and My dog chewed up the box they came in within moments of me. Leaving it unatended O woeried dor a moment that what of i have to return these boots and then I said to myself I won't have to do that I paid good money for a good pair of wolverines that I've always wanted and sure as shit I get to work and the toes made of fake leather and it work just chewed up the toe of it and I mean I can't wear these four month and they'll be destroyed so I took him back after the first day of wearing them and again I couldn't return them because I don't have my box or my receipt I bought it on a credit card but they can't check like that one of the only chain stores in America that can't do that I guess disgusting customer service made me feel like a second-class citizen I'll never recommend Work World to anyone the product sucks and the customer service sucks...... read more

I am not one to write reviews often but I was so pleased with this store. Not only were they the only place in the Sacramento area who carried the exact color scrubs I needed but the prices were GREAT. To top it off, the staff was extremely helpful and polite. I did not catch a name but both gentlemen were very friendly. I will return based on great customer service!!! read more

Went in to find work long sleeve shirts. Ended up with carhart brand. These shirts will protect from the sun and they breathe. Recommend anyone working in 90 to 100 degree sun in Sacramento to to to Work World at 2820 Arden Way and check out the long sleeve shirts, sun can seriously damage your health, cover your arms and maybe you will not end up with skin cancer, I waited way to long to buy this shirts, my Dad suggested I buy long sleeves many years ago, I am glad I finally went in and made the purchase, great staff we turned Work World into B St. Theatre today, like to thank the other performers on their jobs and acting...... read more

Good selection, nice helpful staff. Prices are outrageous Car hart pull overs an clothing in general were extremely over priced. Nothing for the Paul Bunyan size guy. I mean, come on $20,$30, $50 Over what I pay at other places. They say it's a sale. for who ? It was my first time there and the last. read more