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Working Bikes

4.2 (153 reviews)
Closed 10:00 am - 6:00 pm
Updated 1 month ago

Services - Working Bikes

Community Service/Non-Profit

Bike repair and maintenance

Working Bikes Sporting Goods Photos

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Reviews With Photos

Me with my bike!
Austin S.

Everyone I asked recommended Working Bikes, and they didn't disappoint. I bought a refurbished bike for $280 that would have been sold new for $600, and they also have all the used bike attachments you could need. Their staff is so helpful, and even their clientele is, too! Plus, they fix up old bikes and donate them, so supporting them is definitely the right move. They also allow test rides before purchasing.

Angela S.

Bikes, bikes, and bikes galore in a cool urban loft setting! The mission of Working Bikes is basically buy a bike give a bike. Your donation and purchase of a bike helps support their cause to give bikes away to those in need from all around the world. The average bicycle costs somewhere around $200+. You'll leave with a refreshed, fixed up, used bike that has a lot of love from those who volunteer their time to get your bike in working condition. Each bike has a 30-day warranty. If you're not satisfied for any reason, you can exchange it or get a credit for a bike. No cash returns. Word on the street is that people line up first thing in the morning to get the best inventory pick, but we were there in the middle of the day and...well...as you can see from my photos, there are a ton of bikes to choose from! Every corner of the building has something to do with bikes. From high-end bikes to vintage cruiser bikes, to a few kids bikes, they also have bike parts galore and a section of used bike clothing. They have a large onsite repair center, and they also offer community classes where you can learn to care for your bike and keep up with the repairs on your own. It's super crowded and fast-paced in there, so don't expect a typical retail store experience. But, everyone is super duper friendly and cares deeply about the mission. Top Tip: There's a crap load of construction on Western so the traffic, even in the middle of the day, is insane. On Wednesdays during street cleaning, parking is scarce!

My new bicycle!
Matt F.

I went there today to purchase a bike. I'm extremely happy with it. It rides great. It feels safe, sturdy, and quick. The staff was helpful and laidback. They helped direct me to the bike I needed.

An Odd Side by Side Tandem Bike Working Bikes December 2018 Jeff Skrentny IMG_4303.JPG
Jeff S.

Funny thing happens with kids, they grow up. When they do, if you are busy enjoying your time with them, you don't realize how suddenly you have 4 bikes from your two kids that they have long since outgrown, taking up needed space in your garage. Dealing with this is how I stumbled upon Working Bikes. Play it Again Sports didn't want the two nicer ones this spring, and the two older ones were still serviceable, but not bikes Play it Again would have even considered. What to do? Throwing them away seemed wasteful, silly, and almost unacceptably privileged. These bikes could still be used. With a call to Working Bikes I learned they would enthusiastically welcome the donation of all four bikes, and they were actively looking for some better kids bikes for local Christmas gifts for this year. I had one, probably two, kids bikes that would make excellent gifts. Getting to their location on 23rd in Western is a bit of a trip, but they now own their building, and can do their good work there, and they will be able to stay there for years to come as they work to fulfill their mission. So slightly out of the way, yes, but if you are smart like I wasn't, you could plan your trip around a stop to Lagunitas Brewery, and all would be VERY, VERY, good. Supporting a charity and having good local beer, a near perfect day. What I didn't realize when I drove down there, is that they support their mission, not just by fixing and shipping bikes to locations where bikes are needed across the globe, but they repair, sell, and service bikes and bike parts, to raise money for their mission as well. Everyone, or almost everyone there is a volunteer, and man are they ever enthusiastic about bikes. Infectiously so. AND what interesting bikes they had. From cheap kids bikes to affordable Treks and Schwinns, to expensive racing and hand crafted bikes, and all sorts of things in between. Had I known about this place early in the summer of 2018, I would have made my two bike purchases from them instead of from the reseller and Facebook sites I did. Prices were comparable, and hell, their mission is darn compelling, which is no doubt why WBEZ's Jerome McDonnell, and this fall's Chicago Architecture Center, Chicago Open House, have both featured them. My wife's old bike is probably the next to be donated to Working Bikes, and when we do that, I think we will just go ahead and buy her next bike there. Just seems like the right and good thing to do for all involved. Oh, and did I mention that after I made my donation, they gave me a great pint beer glass with their logo on it? Yeah, like they are just daring me to drive past Lagunitas on my way home without stopping there first. GO HERE and donate your old bikes. Or go here and buy a used bike at a fair and reasonable price. BUT GO HERE. It is places like this that make Chicago GREAT!

Caprice A.

I moved from SF to Chicago days before the shelter in place order. I wanted a bike to be able to explore the city. I had never bought a bike online before (the only option with the storefront closed) so I found a few that seemed like good options and emailed Working Bikes. Phil quickly got back to me and we had two long conversations about all of the things I'm looking for in a bike. He had searched the website and had a couple recommendations for me too. He even tested the weights and did some extra measurements for me. I went and picked up the bike and am SO PLEASED with it. Seriously a great experience.

So pretty!!
Julie P.

Had a wonderful experience not only learning a thing or two about bikes but also finding the best bike for me. Thank you Kiki!

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10 months ago

Service was quick. I was in and out and customer service was great, I will definitely come back in the future

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5 years ago

One of the best places to go for used bikes and accessories, if not the best. Great staff.

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Working B.

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Ask the Community - Working Bikes

Do you have used bike parts?

We have tons of used parts, and they're affordable too! Stop on by during our Walk-In shopping hours and dig the crates

I was also wondering if your $200-$250 aluminum road bikes are not just traditional but also more modernized or newer than traditional? Also do you have any major discounts coming up on the modern $900-$1,000 road bikes?

Hi Nick, For the most part, the aluminum road bikes at that price point tend to be more… Read more

Do you guys carry any entry level aluminum road bikes with 58 cm frames that don't crack easily for no more than $500?

Hi Nick, thanks for reaching out! We stock inventory very differently than most places due to the nature that we procure and refurbish bikes, and we tend to move it pretty quickly. Our sales floor changes almost daily, and we do sometimes have… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Working Bikes

This is an honest establishment with a good cause, and the volunteers here deserve lots of recognition.

Mentioned in 22 reviews

Read more highlights

Village Cycle Center

Village Cycle Center

(480 reviews)

$$

Old Town, Near North Side

I have to give a shout out to the village cycle center…read more I've been getting increasingly into cycling over the last couple years as it seems to be the only kind of fitness that doesn't absolutely wreck my body. And at the end of last season I decided it was time to upgrade the fx3 (which I also got from VCC during covid). Now for the last 8 months I've been browsing trek.com, specialized.com, reddit, facebook marketplace, etc., trying to get a sense of what I want. I'll say considering most bike manufacturers have a large range of bikes for each model, the marketing folks then don't do a particularly great job explaining the differences. Enter VCC. I stopped by because I wanted to know if I was 56 or 58cm, with a plan to go buy used in the approximate $2000 range. My man Tim spent maybe 2-3 hours with me walking me through the entire range of trek road bikes, teaching me the differences among the gearsets, alloys used in the frames, the brakes, etc. It really made me confident in terms of zeroing in on the bike that would fit my needs. And it just so happened they had a prior year model at a price that was close-ish to my original budget (lol). Walked home with a new Domane SL5, and now something like 6 weeks and 500+ miles later I'm a pretty happy camper.

I've been to Village Cycle many times to buy accessories and a bike. This review is for a recent…read morebasic tune up. It was a bit pricey but they did a fantastic job. Gears are back to shifting smoothly and they cleaned it well so it is like new. They even added new tape to the handlebars. Very happy with the service and will continue coming back! Once they previously helped me install some pedals I bought there for free. Just above and beyond what you get at other local bike shops I've been to sometimes.

Johnny Sprockets - "Heavy" by Catherine Jacobi  Heart sculpture made of bike tubes. Makes me think of the song Elastic Heart by Sia

Johnny Sprockets

(175 reviews)

$$

Lakeview

Always reliable and fair pricing. Convenient location on Broadway. I mean if you get a flat on LSD…read moreit's relatively easy to walk over to Broadway since it runs parallel and throw your bike on a bus. For my single speed and racing bikes always on time with good service and fair pricing. Nice selection and if you don't see it they have no problem ordering direct. Quality small local business. Check them out, Spring is coming.

In response to the (mostly) positive reviews to this place, I trusted them to provide quality…read moreservice. My rating is due to bike service issues, not personnel. The workers were what you'd expect as far as being nice - but the mechanics are amateur at best. After my first disappointment with their routine "maintenance service", I wanted to give them another shot with my brakes. After all, I yearn to have a good relationship with a local bike shop. And sadly, it's a bigger disappointment than my first visit. I asked for them to bleed both brakes. I received a call saying they're "fine" and suggested NOT bleeding brakes; but the pads and rotors were caked in oil and other residue (I cleaned them both 3 days ago). But I figured you gotta trust the pros, right? Wrong. I figured they'd replace the pads, clean the rotors and call it a day. After all, I hadn't sanded the pads this past time and they are getting old (10 months). Nope, just VERY poorly sanded the existing brake pads, cleaned the rotor below my normal standard and was charged nearly $50. For that. To sand 4 little brake pads and (presumably) apply some rubbing alcohol to the rotors. $50. Look at the picture of the brake pads after they serviced them. Lmao. I could have done that for $2 at home since all I need is a little more rough sand paper. Ha. And no, it didn't help my brakes at all. They produced very little friction, we're extremely loud and there was even a clicking noise from my drivetrain on my ride home I haven't even diagnosed yet. I just had to write this review. Ha. Should have just told them to screw off and bleed the damn brakes. To me, it's simple. This is a classic big city bike shop that is money hungry. $50 for that is LAUGHABLE. I could take this to my hometown bike shop and for that money they'd do a bleed, drivetrain clean, fork pressurization, frame clean, etc. And after all that, I still need my brakes bled. They didn't do it. Ha. EDIT: Attached is the video of my new wheel sound! I think it's just the dork disk, but still.

Working Bikes - bikes - Updated May 2026

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