Our family's Ford Explorer required a water pump replacement…read more I visited several local auto shops to obtain quotes and was shocked, disappointed, and discouraged at the prices I was being quoted for the work my vehicle required ($5,000-$7,500) Shame on me for not reading Yelp reviews before wasting my time visiting other auto shops. I read the many positive reviews for Hye-Tech Auto Repair and decided to visit them. Upon entering, I was greeted by John (owner) with a friendly, "Welcome, how may I help you?" I explained that my Ford Explorer needed a new water pump and a few other items that other auto shops had advised me would require repair or replacement. While John looked up a few items on the computer to provide me with a quote, he introduced me to his son, Harry, who happened to be in the office. Thirty seconds later, John provided a quote that was $3,500-$4,000 less than the other shops. I could not believe it. John explained that he makes his living and succeeds in his business through repeat customers, and he does not believe in gouging customers for every last penny. He also shared that when he retires, his son Harry will take over the business, and he wants to leave Harry with a solid foundation of loyal repeat customers. It was then that I knew I could trust John and his son Harry. John went on to explain that replacing the water pump on a Ford Explorer was a 10-12 hour job, as it was an internal pump requiring numerous engine parts to be removed to reach it. This was the same thing all the other shops advised me. John suggested that I leave my vehicle, and he would perform a full inspection of the engine and contact me before doing anything to it. I agreed and left my vehicle. The following day, I was contacted by John, who advised me that the water pump did indeed need to be replaced, as it was the source of the constant leaks of the water coolant. I left my vehicle in John's shop for three days. During this time, John or his son, Harry, contacted me numerous times to keep me updated on the progress of my vehicle and also to point out that mechanics had discovered two or three very inexpensive items (under $50.00) which they recommended replacing, which I agreed to have done. All in all, I was and am extremely impressed and satisfied with everything about this shop. I spent much less money to have five different issues repaired on my vehicle at Hye-Tech than what I was quoted to replace my water pump alone by every single shop I visited prior to coming to Hye-Tech. John and Harry are very friendly, honest, and trustworthy. They are also very knowledgeable and experienced, and they offer GREAT customer service and communication. This is my new go-to shop for any issues involving our family vehicles. Thank you, Hye-Tech Auto Repair, for a very positive experience.

I opened a Yelp project to try to get my transmission serviced. The dealership wanted to charge me…read more$1300 for this service. Yelp projects are one of the best things I've ever experienced. It's nice to see you can get quotes at the touch of a button on your phone. This morning, I had time off, so I headed in to get my service done. I did not have an appointment and that did not seem to matter. I arrived first thing in the morning at 8 AM and ask if the service could be done. Harry was an exceptional young man, he took me in with no problems, no questions. He said they could do it this morning. I told him I would have to wait. He had no problem with that either. Prior to bring in the car in this morning, as I said, I used a yelp project and had several people reach out and give me quotes. After looking at all the yelp reviews I decided to give this place a try. I am super happy that I did. This place is a hidden gem, excellence, service, quality, and value for what you receive. There are not very many shops where you could feel comfortable and put your trust in them. As I spent time in the lobby, I was able to see customer service on the phone and customer service entering the facility. Every customer that walked in, seem satisfied and was treated with dignity and respect. I highly recommend this place if you have any automotive questions whatsoever.

I messaged a few places and Byron answered me + all my questions, was really informative and…read morecourteous, and gave me a great price that didn't feel jacked up like other places were. This place is pretty busy but they squeezed me in last minute, which was amazing of them because of the very short notice I gave them. I was in and out in less than an hour! Byron and Jason were super courteous, helpful, professional, and so helpful. My tires are in desperate need of being replaced and Jason sent over a quote for me for tires that could fit my car's weird tire size (17 in). Totally see why these guys are rated so highly on here consistently. Thanks so much!!

I have a Toyota Prius and over the rainy weekend it would not turn on…read more I called over here and the guys were so nice and helpful They said they would look at it and let me know my options. Turned out it just needed a new battery. They were able to get everything done in less than 24 hours. They were so kind + knowledgeable. They now have a loyal customer for life

Reliable and trustworthy mechanics. Jeff the business owner and Rudy the mechanic are great to work…read morewith and they are very down to earth people. Definitely take your car here if anything comes up. Everyone is very professional and experienced.

Excellent customer service, honest and thoughtful. Excellent work, my car runs like new again. Will…read moredefinitely recommend this auto shop, it's rare gem. Good honest people work there.

Brian was an outstanding guy. You can trust his workers, you can trust him. But now he has sold…read morehis business .. I'm gonna truly miss brian and his shop.. there is a new person there. He seems like a very good guy. But charges double. Wish everyone luck wherever they go.

Brian strikes again! In a good way!!! My niece was having…read moreissues with her car. She called the tow truck and was told that it could be her alternator. She called a mechanic's shop and was told it would be about $1400. She called Brian and he told her over the phone that it would be about $1000 but bring it in so he could be sure. She brought the car to him. He discovered the battery was bad and sold her a battery for $200. She was prepared to pay for a new alternator and Brian could've taken advantage of that but he didn't. His honesty is why I tell everyone to go to Brian's. He will be our mechanic as long as his shop is there and he is the one running it.

Amir truly deserves his five star rating. I needed a brake repair and he replaced all four,…read moreincluding rotor resurfacing ,the same day at a very reasonable price. I saved $300 by taking my vehicle to AM Auto Repair instead of the dealer. I'm so happy I finally found an honest and reliable mechanic that gives great customer service, easy to understand advice, and quick turnaround. I highly recommend him.

Highly recommend AM Auto Repair! Amir is extremely attentive and listens to his customers…read more Took my son's car whose engine was destroyed in freak accident and Amir gave me some great options for the repair which in the end worked out. Quality of service is great! He's honest about needed repairs and prices are fair. We found our go to mechanics!

RPM kept me informed every step of the way during a stressful and big repair job. They provided…read moredocumentation i need to support following up with my vehicle care. Steven and David were great, this shop communicates and keeps the customer informed and actually shows you what's wrong, what's getting fixed and the costs.

Booked my appointment with RPM and the were Super professional and kind. Will recommend to everyone…read moreand the value outstanding.

I've been going to AMB over the years and I can always count on excellent and trustworthy service!read more

The only place I get my Mercedes C300 serviced! Rick and Allen are very professional and amazing…read moretechnicians!

I was in need of getting new brake pads and rotors for my 2020 BMW X5. Was getting quotes from a…read morecouple of other places but getting the quote from RTMotorworks was thorough. I was hoping I just needed brake pads for the front and hopefully not all 4 wheels at the time. They were very responsive and the quote was comparable to other places, if not better. Decided to take it in on a Friday in the morning. Checked my wheels and told me I just needed the front brake pads and rotors replaced. The back was still good. Sigh of relief somewhat. They were able to get the pads and rotors replaced for little under 3 hours. Time went by and they were updating me during the whole time. Great service and team here. Will definitely bring my car back in to get other services done. No issues whatsoever with the new pads and rotors.

PROBLEM: ALIGNMENT ISSUES, CUSTOMER SERVICE, ACCOUNTABILITY…read more When I first tried to leave a review, my account was somehow blocked from posting specifically for RTM, while I could still review other businesses. I contacted Yelp, and by coincidence, the representative I spoke with was also RTM's Yelp rep. He said it was strange that I couldn't post only for RTM. After I explained my situation, he advised me not to leave a review and instead take the matter to small claims court--which I did. During the hearing, the judge seemed to understand my side, but the ruling ultimately favored RTM. Despite being advised not to post this, I'm sharing my experience here because the situation still doesn't sit right with me--especially given Yelp's controversial review practices. On 10/1/25, my rear right adjustable control arm snapped. My car has aftermarket wheels, tires, and suspension components, so a precise alignment is critical to ensure proper fitment without rubbing the fender. I initially went to TM Auto (located across from RTM) for the control arm replacement. After installation, TM took my car to RTM for alignment. I specifically asked them to match the rear right alignment to the rear left, which was set at -2.8 degrees. When I went to pick up my car, I immediately noticed the rear right wheel did not match the rear left. The camber was visibly off. I pointed this out to the technician, but he insisted the alignment was correct and that there were no machine or human errors. After repeated requests, they put the car back on the rack, but instead of rechecking, two additional technicians came out and dismissed my concerns with questionable explanations: "Toyota made the fenders uneven." "Your control arm is made in Taiwan/China--what do you expect?" Despite putting the car back on the rack, they never rechecked the alignment. They simply removed the car and stood by their original claim. With no resolution, I had no choice but to drive the car home. Because the alignment was incorrect, my tires rubbed against the fender the entire way. The next day, I found heat damage, paint cracking, and visible wear on the fender. I came back the next day to talk to Richard (the owner) hoping he would recheck everything, but it was apparent he was "too busy"--despite clearly having time to talk with other customers and then continue working on another car, while ignoring me. I waited outside RTM for over an hour trying to speak with him. When the TM Auto manager asked if he had seen the damage, his response was, "Yeah, so what?"--with no concern at all. After is when I left, and was forced to go to another shop to realign--more driving, more damage done. I used a camber gauge and measured -2.8 degrees on the rear left and -2.0 degrees on the rear right. To confirm, I took the car to my trusted shop, Chewerks in La Habra, where they verified the rear right camber was indeed -2.0 degrees and did not match the left side. Their measurements matched mine exactly. Because RTM refused to recheck or correct their work, this improper alignment caused damage to my car. The rear left side tucks properly, while the rear right sticks out about half an inch, which led directly to the rubbing and damage. I had clear documentation and evidence, but the court still ruled in RTM's favor. I chose not to appeal to avoid spending more time on the matter. A nearby body shop, Cenco Auto Body, quoted over $1,800 to repair the fender (with another shop giving a similar estimate), confirming the extent of the damage. What could have been a simple recheck turned into a costly mistake. Despite everything, RTM did not offer any compensation or attempt to make things right. Seeing RTM's highly rated Yelp profile made their response even more surprising. They're quick to take your money with a smile when things go well, but when issues arise--as in my case--they deny responsibility and make no effort to make things right (In my case, they didn't take money directly, but a receipt was given to TM Auto, and I had to pay TM Auto--which is the same as paying RTM directly). TM Auto went as far as offering RTM to help cover the repair costs, but RTM still refused. TM Auto didn't have to step in for someone else's mistake, yet they still tried--that says everything. Richard (the owner) had my contact information through the small claims process, yet he never made any effort to contact me--even before we went to assigned court date. After what happened, I'm relieved I didn't bring my other cars first--especially since those cars are of higher value. It seems RTM has many satisfied customers, along with a smaller number of unhappy ones. Hopefully, you don't end up in the latter group like me. FWIW: Following the incident, I contacted Hunter to verify when RTM's rack was last calibrated. Abel (rep) advised that its calibration was set to expire later that month. This raises the possibility that their rack may have been out of calibration.

Service, quality and value Efficient and on time…read moreHong and his service assistant are in my opinion the best around

Great Service Fair prices…read more Great work, reliable. Best Mechanic.. family mechanic. Never any surprises.

Background On Visit: After taking my car serviced at Longo, I went to this shop to get a second…read moreopinion on a recommended service that the service rep advised me on. To do either a regular transmission drain and fill or a flush. Wait Time: Took about 30 minutes Price Point: Afford. I was charged $130 for the transmission drain and fill. Service: Hank (owner) was very nice and informational through out the whole process. He told me that I should do a drain and fill instead of the more expensive flush. South El Monte Automotive For Thought: Definitely coming back.

I did not use their services because they were honest about not needing brakes at this time…read more They did a thorough inspection and nothing was needed. I will return in the future when I DO need service. Thank you for your honesty.