It is with great sincerity and appreciation that I offer this review for Solano Property…read moreManagement. In an industry where consistency, transparency, and professionalism are often promised yet not always delivered, this organization stands as a refreshing exception. Their operational excellence is not merely superficial--it is deeply embedded in the way they conduct business, communicate with clients, and manage properties with precision and care. A significant part of this seamless experience can be attributed to Jim, who oversees operations with a level of competence and diligence that is both rare and commendable. His ability to orchestrate the many moving parts of property management--tenant relations, maintenance coordination, financial oversight, and compliance--demonstrates a refined understanding of the field. What distinguishes Jim is not only his technical proficiency but also his unwavering commitment to accountability and responsiveness. Every interaction reflects a high degree of professionalism, thoughtful consideration, and respect for both property owners and tenants alike. From a landlord's perspective, entrusting a property to a management company requires confidence in their ability to protect your investment while maximizing its potential. Solano Property Management delivers on this expectation with remarkable efficiency. Their processes are streamlined, their communication is clear and timely, and their attention to detail ensures that nothing is overlooked. For tenants, the experience is equally impressive--requests are handled promptly, concerns are addressed with urgency, and there is a genuine sense that the company values long-term relationships over short-term convenience. What I find particularly noteworthy is the organization's balance between structure and adaptability. They maintain strong systems and protocols, yet remain flexible enough to handle unique situations with sound judgment and professionalism. This is a testament to strong leadership, and Jim's influence in maintaining operational integrity is evident throughout. Without hesitation, I would highly recommend Solano Property Management to anyone seeking a reliable, sophisticated, and results-driven property management partner. Whether you are looking to place your property on the rental market or searching for a well-managed residence, you can proceed with full confidence knowing that your interests will be handled with the utmost care and expertise.

The Benicia office was great but the person, Bailey who handled applications was horrible. We tried…read moreto submit an application, called, left a message and never heard back. The next day I called and apparently it was too late and our application the previous day didn't go through, and we found out a day too late bc she never called me back??!!! This is completely unacceptable. I cannot believe the unprofessionalism and lack of care with this company'. It's rude and dismissive.

"I had the pleasure of working alongside Krystle Karimian as the lender on a recent transaction,…read morewhere she represented the sellers as listing agent while I handled the lending side with OriginPoint. Krystle's patience and understanding made a real difference on this deal. When the loan hit a delay, she stepped in and communicated clearly with the sellers, helping keep everyone calm and informed while we worked to get things back on track. Thanks to her steady hand and clear communication, we were able to pull through and get the transaction closed successfully. Krystle is professional, patient, and genuinely easy to work with, and I'd welcome the opportunity to work with her again."

This has been an extremely frustrating and unacceptable experience from the start. We were…read morepressured into moving in 15 days earlier than our planned move-in date, yet the property was clearly not ready. It has now been over 40 days since we moved in, and we still have not been provided a gate code. While we were given a remote, that is not a reliable or sufficient form of access. I have already been locked out of the property and had to wait over an hour for someone to let me in because I did not have the remote on me. This is not just inconvenient--it is a basic access and safety issue. A gate code is a fundamental necessity and should have been provided prior to move-in, especially given that we were asked to move in early. The lack of urgency to resolve something this simple is extremely concerning. On top of that, communication has been consistently poor. There are no proactive updates, and we are forced to repeatedly follow up just to get basic information, with little to no resolution. At this point, it reflects a serious lack of organization, professionalism, and regard for tenants. If this is how basic issues are handled, it raises major concerns about how more serious matters would be addressed. I would strongly caution anyone considering renting through this company. This situation should never have been allowed to go on this long, and I expect immediate action to resolve it.

I would not use them. There have been a multitude of issues with renting with them. One including…read morenot properly refunding deposits. Also claiming damage occurred that didn't. There have been several people in town who have told me they have had the same issues. Also repairs not being made. Use Delgado or any other trustworthy rental agency in town where you don't need to worry.

They do not return emails so don't even try that. Even over the phone while pleasant enough there…read moreis no way to get an answer. If you're looking for a place and unfortunately Estey has the listing for the property, call them. Don't apply, don't give them any money, without making a phone call. They will encourage you to apply despite having an approved applicant. Ask first. It's oddly a used car sales experience and I thought all of those types of businesses had been beaten out of the market place.

This company has very little quality of care or service. Jeanette the Owner and Broker, was very…read morerude, honory, and dishonest in her business dealings. Not only was the property not up to standard when viewing, she failed at adhering to company posted policies and housing standards. Violating many rules; leaving my family and I less than a month to locate housing due to her carelessness, discriminatory behavior and overall bad business practices. I suggest never rent from these properties and if you are currently housed in their dwellings and are experiencing this to report them immediately to HUD. THEY SHOULD NO LONGER CARRY THEIR LICENSE AND OUT OF BUSINESS.

Rude, rude, rude, did I mention they're extremely rude?…read more Went in yesterday looking for a rental, spent 5 minutes at the desk before anyone noticed I was there.

We had a great experience renting through Napa Keyrenter. They made finding an apartment quick and…read moreeasy. Lisa was very attentive and always explained things thoroughly for us, especially when we were signing our lease. They are also quick to respond when we need repairs done in our unit. We have had frustrating experiences with other property management companies in the past and have been very happy with keyrenter so far. I would highly recommend renting or leasing through their company!

From the owner: We work with you to create fair rental prices based on current market value, and provide you with…read morevaluable insight to make sure you have the right information needed to increase your earning potential. Don't let your property become a revolving door for bad tenants, let Keyrenter locate the right tenants for your property and help you boost your bottom line. Don't deal with the stress and frustration that comes with trying to deal with property management alone, partner with a team that will be able to handle the hard work for you!

I have been a resident/owner of my condominium for approximately 35 years…read more Collins is the best Property Mgmt Company that i have dealt with in all these years. They are prompt to reply and take care of the issues at hand. I couldn't be more satisfied. Thank you Chris and Amelia! You rock!

This review is for the Marina Bay community for which this management company presides over…read more The amount of construction and landscaping tree removal, painting and re-painting and water shutoff periods are insane. Why do the painters have to leave all their equipment right outside my unit. This complex does not respect certain tenants a right to the quiet enjoyment of their unit. I really abhor the amount of unnecessary maintenance that they allow on the property in such a short amount of time. I am beyond fed up. And the leasing office treats you as if you're sub-human if you're not a home owner. I will not look back at my time in the Marina Bay Condos fondly. It's funny because even though all this maintenance is taking place the property is trashed with random bits of garbage and debris littered around. They should do better but they won't, I'm %100 certain they won't.

I had a great experience with Marshall Property Management during my time as a renter. The…read moreapartment was as advertised- the move-in and move-out experience was painless and easy. My main point of contact was Aime who I felt was very attentive, responded to emails quickly, and treated me professionally- she was great to work with! Overall my experience was positive and would recommend Marshall & Co.

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

I have used Marina Realty property management for many years always been very happy with their…read moreservice.

Very pleased with Marina Realty , the office staff and owner are very easy to talk to and any…read moreissues or maintenance concerns are addressed right away . Any time i needed a place to rent , they came through for me.

My family and I were given a sixty day notice in April stating we had to leave our house because…read more"owner wants to occupy residence." A week after we moved out, we see the property listed on Craigslist for $400 more than we were paying. During June we kept asking Brad if the owner had other plans for the house, could we pay more to live there etc. He went through, what I now know, was an elaborate lie about how we were the best tenants and how he wouldn't want anyone else living in the house and on and on it went, going as far as to say what a WONDERFUL reference he was going to give us in the future. Fast forward to September. After reviewing the owner of the house I find out the real reasons. The unfortunate part was that these "problems" were not made aware to us while we occupied the house. Some were blatant lies others were misinterpretations of truth. The outcome of this was my family had to move ALLL the way across the country after working SO hard to make a life for us in California. If lies and deceit are not enough for you, The only number to you will receive as a tenant is the office line. Cross your fingers nothing goes wrong during a weekend or worse, an office vacation! You could wait a week to get a sewage pipe fixed that leaks into the alley. I really thought Brad was professional and on top of things in the beginning. We trusted him, we were completely let down and ultimately displaced. Renting in the Bay Area and Napa are extremely competitive. I don't think my review will lead someone away from renting from this company. What I do hope is that another person will not be blindsided the way I feel we were due to inherent lack of communication.

Very disappointed with Brad. He took over as property management for a commercial location in Napa…read morethat we have leasing for over 15 years and he has been absolutely the worst. I think the health department needs to investigate the conditions that we deal with. He plays dumb and is very deceiving, even going as far as to fill up the bottle water jugs with tap water and replacing them without telling anyone. Talk about a horrible management company that reduced garbage service to one day a week and stopped cleaning. Bathrooms were disgusting, garbage overflowing, no soap, garbage piling up in bags as well gnats flying around. The smell of the garbage is so bad it's like a dump flowing throughout the offices. Foliage is overgrown, thus blocking the limited parking. Yet, we pay our leases and the service only gets worse ever day. He is very rude, confrontational, unprofessional and dishonest from our experiences. The air conditioning doesn't work, the receptionist was let go. He definitely knows how to bring a place down in a hurry. He

We met Jeannie Hamann through a mutual friend and can't recommend her enough. We both bought and…read moresold (when our grandkids moved to Portland and we followed) and always knew we were in great hands. Jeannie is just exactly what you want in real estate. She is effortlessly honest, professional, thorough, resourceful, available and so kind and nice to her core. And a special shout out to Dawn, who always holds down the fort with ease. Pete and Colleen Higgins

Jeannie and her entire team are amazing! Professional, knowledgeable and all around great people…read more Highly recommend.