Have my face wax. She explained everything. She took time go back go some places twice. Which is…read morerequired. She has great personality. She help you relax. I recommend hee to anyone

So glad I found Gena! She is SO welcoming and excellent at what she does. Obviously this service…read morecan be uncomfortable, but Gena makes actually makes it pleasant! The studio is clean, inviting, and convenient. Hygiene is clearly the top priority here. The quality of service is worth the expense. I'm a waxing convert, and am relieved to have found such a great place/person to add to my beauty routine!

After legal advice I gathered more information. My wife paid $440 for future use, apparently at a…read morereduced rate. No papers were signed, no gift cards involved, no restrictions, clean and simple. Asked for a refund again, to avoid court but have not received any response. $196 remain on the account. Will have to sue for remaining balance and court costs.

I have been going to European Wax Center Frederick for over a year and never had a bad experience…read moreuntil now. Today, I asked Henna just two or three simple questions about whether my service was properly done, and her response completely shocked me. She said, "You haven't booked for it and I don't have time now, I will leave." Who talks to a customer like that? This is not only unprofessional but also very disrespectful. As a loyal customer, I expect basic courtesy and care, not rudeness. Very disappointed with this behavior--it completely ruined my experience.

I had a fantastic experience at Verbena Salon & Spa. The service was gracious and attentive, and…read morethey answered all my questions without ever making me feel rushed. Amy is amazing and gave me a HydraFacial, and I left knowing so much more about how to care for my skin than when I walked in. Ginny was a joy and very welcoming, and she took great care of me at both the beginning and end of my visit. I highly recommend them if you want great results and great service from people who genuinely care.

My fiancé and I booked an appointment somewhat last minute while we were in town. When we used the…read moreonline system, we could not get a booking together and were thoroughly surprised when we got a phone call the day of our appointment, by the staff, who were able to fit us both in at the same time. When we got there, we agreed immediately and were taken care of fabulously by the staff. I also got an additional treatment where I got my eyebrows waxed, and my waxer was incredibly professional and very sweet. We had a wonderful conversation. The overall studio is exceptionally, relaxing and comfortable. There is seating available for a variety of body types, and I found the facilities to be accessible, as someone who is walking with a cane.

A Year of Glowing Skin and I'm Never Going Back!…read more Review: I've been seeing Tiffany for monthly facials for the past year, and I honestly can't imagine my skincare routine without her. From the very first appointment, she made me feel completely comfortable and cared for. Every session is personalized and relaxing, my skin has never looked or felt better. She's not only knowledgeable and professional but also warm, attentive, and passionate about what she does. I always leave feeling refreshed, rejuvenated, and glowing. Whether you're new to facials or a skincare enthusiast, Tiffany is an absolute gem. Highly, highly recommend!

Bryanna was very welcoming and sweet. Professional and didn't make me feel uncomfortable. She's…read morevery quick but careful about not missing any hairs. I got my underarms done and there isn't a single hair as far as I can see. I will def come back in the future. If you have trouble finding the place, it's on the second floor, left of the stairs.

Magdalen is absolutely amazing! This was my very first time getting a Brazilian wax, and I was…read morehonestly so nervous walking in. I had read so many horror stories online about pain, irritation, even skin being removed so I was preparing myself for the worst. But from the moment I met Magdalen, she completely calmed my nerves. She's incredibly warm, professional, and downright hilarious, which made the experience so much easier to get through. She walked me through the process, made sure I was comfortable the entire time, and the best part she's fast without making you feel rushed. I didn't experience any of the nightmare scenarios I was bracing for. No pain, no trauma, and definitely no regrets. I left feeling smooth, confident, and honestly wondering why I didn't do this sooner . I'll definitely be back and recommending her to all my friends!

My first wax ever and Magdalen made me feel SO comfortable. It's quiet, she only lets one client in…read moreat a time for extra comfort, it's so clean. Talked me through the whole thing and did a fantastic job! Thank you Magdalen!

I've been coming to this waxing studio for 5 years now, and I honestly wouldn't trust anyone else!…read moreFrom the moment you walk in, everything is always spotless and beautifully maintained--it immediately puts you at ease. The level of cleanliness and professionalism here is consistently top-notch. Helen and Samina are both absolutely amazing--so kind, welcoming, and attentive. They always make sure I'm comfortable and take the time to explain anything if needed. Their expertise and warm personalities are a big part of why I've stayed loyal for so long. If you're looking for a clean, professional, and genuinely friendly waxing studio, I can't recommend this place enough. I'll definitely keep coming back!

Excellent service, good prices. (TMI ALERT) As a man getting a Brazilian, I appreciate their…read moreprofessionalism and unflappable demeanor.

The reception was professional, clean, and the packets they give you to "freshen up" are so nice! I…read morelove that they ask for your music preferences and then actually put the music on for you. Great attention to detail! I also really like that you actually have the option to wax or sugar. I'm not picky, so my technician actually did both and I though the service was professional, quick, but thorough. I'm not a frequent hair removal gal but I\d come back! Street parking was hard to find so I ended up in a garage across the street which had a strange phone in/out system that I didn't love, but I didn't have to pay so I can't complain that much about that one little parking quirk.

I got my lower legs waxed for the first time EVER on Saturday. When I entered the shop, there was…read moreno one in the lobby to check in with so I hung around for about five minutes (I'd arrived about 10 minutes early, as the website says to do). There are Fiji water bottles in the lobby but no sign by them. I wasn't sure if they were included in the cost of the appointment or cost extra so I didn't take one. Maybe if I was bolder, I wouldve inquired. They sell a number of sugar scrubs and other products that you can use after your sugaring/waxing appointment at home. At 2:30pm, a technician came out with another customer who'd just finished and greeted me after closing out her appointment. I was definitely nervous but my technician put me at ease with light conversation and music (they let you choose what music you want when you schedule your appointment). I had initially made my appointment for sugaring but I was told that my hairs were too short and that wax would work better. I was a bit disappointed because I'd read about sugaring, but happy that my technician was able to provide good advice. It didn't hurt nearly as much as I expected it to. I was in and out in about 45 minutes with silky smooth legs.

Jennifer is a 5-Star business owner. I found her via a Yelp search and was not disappointed. I'm…read morelate to the waxing game. My first experience was at a chain operation and it was horrific. I was uncomfortable and in pain. Determined there had to be better options I was pleasantly pleased to find Wax Chic Boutique. I expressed my anxieties and Jennifer walked me through every step and made what can be a frightening or painful experience both tolerable and informative. The space is well appointed with lovely decor and there are items for purchase to enhance your skincare routine. I highly recommend if you are looking for a pleasant first time experience look no further. I can promise you you'll not want to go anywhere else or go back to your previous hair removal options.

Eyebrows on FLEEK. I'm mad (with myself) that I haven't been coming to Jennifer for my eyebrows. I…read morehonestly only get my brows waxed twice a year because I don't trust anyone with them. And they don't grow back quickly. My eyebrow pencil and concealer skills can only stretch me but so far so I knew it was time for a clean up. Jennifer has done my eyebrows (with tinting) in the past and did an immaculate job so I decided to hit her up today. So overjoyed that I did! Precision! P. R. E. C. I. S. I. O. N. (did I spell that right the second time?) That is what you'll get when you visit Jennifer. She initially asked me how I like my brows. I like them thick just like me... oops getting off topic. Anywho, she executed my request perfectly. Eyebrows are still full and arched to perfection. She took her time to wax and then tweeze all of the misguided hairs. She followed up with filling in my brows with a brow pencil (totally optional). Spent so much time talking about my brows I forgot to mention I got my underarms waxed too. Underarms on fleek as well.

Got my brows cleaned up here. They did a fantastic job. Minimal pain and redness. Thank you guys!read more

Because I'm an avid yelper, of course I went straight to yelp as a resource to help me find…read moreservices nearby. I've lived in the mosaic district 2 years this month (Dec.). I apparently attempted to try this business some time ago, thus I receive text alert coupons. I usually only wax in warmer months, pre-vacay, or prior to my annual girls trip. Im still not a real fan due to my horrible grow back struggles with ingrown hairs. Then after a positive experience elsewhere and my friend saying "waxing with consistency" will decrease ingrowns and your hair becomes softer, finer and takes longer to grow back each time. For this reason, I have attempted to continue on a schedule. I tried to book with Ms. Annie's a few times online. My account wouldn't work, so I called to get some assistance on this day. The young lady on the phone was in a rush. I wanted her to help get my online account working properly so I would have the ability to select any available appointments slots posted, service provider, and have option to cancel/ reschedule within limits posted. Instead of helping to get my online account working, she simply booked the appointment. I called back in less than 15 minutes to request a change. She said, I'll make the change, but you'll have a $50 fee whenever you reschedule. I was mortified! That wasn't really smart. The only thing it did was solidify that I definitely will never book at this business!!! Poor customer service and vibes!! Also the online scheduling system didn't work well at all!

Everyone is very professional and kind. Kim and Fiona are extra caring! always feel taken care of ,…read moreeducated and pampered here!!

New to laser hair removal but fantastic experience thus far! The salon is clean and modern…read more Treatment rooms are kept cold and robes provided. Each session is 30 minutes with 5 weeks between appointments. I have completed 4 sessions and hair growth has dramatically decreased. Hoping to be done in 6-10 treatments. Kim, Allison and Jessica have done a great job servicing me and answering any questions along the way. Mallory the wonderful receptionist has assisted with scheduling appointments (always with a smile) and Chasity was very professional during the consultation.