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    WOWparts

    1.8 (13 reviews)
    Open 8:00 am - 4:00 pm

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    Central Computers East Bay

    Central Computers East Bay

    4.0(106 reviews)
    1.5 mi
    $

    THESE PEOPLE HAVE GREAT VIBES!!!! So I went in with a budget and idea and they did everything…read morepossible to help me. The made every attempt to fit everything in the FLP02 case I wanted but they recommended the fractal define 7 xl which I LOVE its really nice! I build the computer but the MB I got did not have a manual just the quick install guide. and mistakes were made since my IT knowledge is still 10 years in the past so accidently bust the cmos battery holder off. So I call ahead and bring it in. THEY DID ME A HUGE FAVOR and exchanged the MB and tested the replacement there to be sure we were all good! THANKS LAILA FOR THE HELP!!!! Check them out! they are good hard workers and fun to talk too. Good deals too when they can!

    Great service from start to finish here at Central Computers!…read moreI went in here to buy a new PC case and was greeted right away from Amon (I think that's his name, he had glasses). He was able to point me to what I needed right away and was very knowledgeable and answered questions that I had. After I setup my PC at home, I wanted to change some settings in BIOS and change my partition from MBR to GPT, Secure Boot On, and Legacy to UEFI but had problems doing so. I submitted a ticket through their website and got a reply right away from Chi. He gave me a quote and offered me an upgrade to Windows 11 along with the setting changes. The email conversations were quick and once finalized, I gave them a call to confirm when I can drop off my PC for the BIOS setting changes and upgrade to Windows 11. Needing my PC back quickly, I paid extra for the express fee. Laila checked me in at the service counter and took down notes on what I wanted done. Later that day, I got a phone call back from their tech Keymond. He explained what needed to be done in order to get my BIOS setting and partitions changed from MBR to GPT. I ended up getting a new M.2 SSD and the next day, I got a call back from them saying my PC was ready for pick up. Keymond was really nice in explaining what needed to be done and explained his process thoroughly, definitely a friendly guy. He was really nice over the phone even and was happy to explain to me the work done in person. Service here is great from Check-In to Check-Out. I would highly recommend this place for any computer parts and service. They have a wide variety of selection of computer parts. I will be coming back for any PC needs. Thanks to the team at Central Computers, my PC is up and running with the settings I wanted and Windows 11!

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    Central Computers East Bay
    Central Computers East Bay
    Central Computers East Bay

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    Best Buy - Geek Squad

    Best Buy

    2.9(531 reviews)
    8.9 mi
    $$

    It's the closest location but not the best in terms of the size. It looks a lot smaller than the…read moreothers that I have been to. Another negative is that there are fewer employees so it is tough to find someone who to ask regarding a product. There was even one time where I was told that it is either there or that they are out of stock. That's not what I want to hear. Shame on that salesman. The only reason why I even come here now is to look and go home and order it online. If you are looking for more products and services, I suggest Mountain View or Union City. You will thank me later.

    I cannot say enough good things about BENNVE. From the very beginning, he has been extremely…read moreprofessional, patient, and genuinely helpful. He truly cares about customers and makes sure every issue is handled the right way. We actually live in Union City, but the customer service there is honestly horrible. We had so many problems, and the manager in Union City was very unprofessional and not helpful at all. It was extremely frustrating, and we felt like no one cared to solve our issues properly. Because of that experience, we decided to come all the way here just to get our problems resolved. And I'm so glad we did. BENNVE completely changed our experience. He listened carefully, explained everything clearly, and treated us with respect. He didn't rush us, and he made sure we understood every step. That level of service makes a huge difference. Now I shop at Best Buy much more often, and even though we live far, I am willing to drive all the way here because the customer service is excellent. BENNVE represents what great customer service should be -- professional, calm, respectful, and solution-oriented. Thank you, BENNVE, for restoring our trust and giving us such a positive experience. We truly appreciate your help and will continue coming back because of the outstanding service we received.

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    WOWparts - electronics - Updated May 2026

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