I found JD Carpets through a referral. Two friends had used them and spoke highly, so I gave them a…read morecall. Scheduling an estimate was easy as they were flexible. A representative arrived, on-time, with some samples. She provided an estimate immediately. Scheduling the service was also very easy. Work was completed in a timely manner and the space was left clean and complete. I also used their services a second time. Again, easy scheduling of an estimate. The rep brought carpet samples since I gave her an idea ahead of time. Note: for certain jobs you may be able to visit their showroom to look at remnants. If shopping for estimates, I recommend giving JD Carpets a call.

Responsive, dedicated and stellar customer service. Excellent work as well! Used this company to…read morereplace carpets in an old building in NE Baltimore. Wonderful results!

I was very happy with their recommendation for replacing the fabric on my chair cushions and was…read moreextremely pleased with both the quality of their work and the reasonable price. It was also refreshing to do business with a company that has such a positive work environment. Everyone was friendly, helpful, and clearly takes pride in what they do.

I absolutely love this shop! Over the years I have used them many times and have never been…read moredisappointed. They do A quality work !! Excellent customer service!!

I absolutely adore Chesapeake Tile & Marble. The first time I came here was to find tile for my…read morebathroom wall, which they did not have but had several tiles that were similar. I can't do similar. I need exact LOL but the customer service was so nice and helpful. Today, I went in for tile for my shower floor. I have no existing shower floor so I could literally go with anything as long as it complimented the rest of the bathroom. The tile selections are endless. And pricey! But get this, they have a discontinued room. Shhhh. Go in there and maybe show them a picture of what you want and ask if they have anything similar that is discontinued. I was able to get a porcelain tile that retails at $20 a piece for $8 a piece. Score! And the manager is so friendly. He supplied my mom her tile when she built her house years ago and still remembers. He gave me a bag of their grout which doesn't stain or grow mildew. Would definitely recommend Chesapeake Tile & Marble for anyone doing some renovations or new build. You'll find one of a kind tiles that your regular home improvement store won't carry.

This is a way overdue 5 Star review for Chesapeake Tile and in particular, the owner Shane Ghan ! I…read morehad been very frustrated with another local tile store to purchase tile for my kitchen floor as they were astronomical in their pricing and lacking in their customer service! A friend recommended Chesapeake Tile and I was not disappointed! I brought in my tile sample and Shane did a search with his distributors and found the exact same tile for half the cost of the other tile store! He accurately estimated the quantity I needed and expedited my order!! I experienced excelllent customer service with Shane and his staff and I so appreciated his integrity knowing I was getting the fine quality tile I wanted at a fair price 2 qualities that are unfortunately hard to find these days!! Many Thanks Shane , Leigh Farrell

If you wanna work with a poor quality contractor, then Jason Brown & team is your guy. He is highly…read moreskilled in the art of "BS" and does not have your best interest at hand. This guy is not Honest & Full of "BS". He offers the lowest form of customer service iv seen in years. Guys like this gives good contractors a bad name. Do Not Hire this Conman.

Jason Brown refinished my hardwood floors in my kitchen and family room, just over 2 years ago and…read morethey need to be completely redone again now. The floors are cherry and were originally installed 21 years ago. They wore beautifully, despite an active family with 3 kids and 2 golden retrievers, for 19 years. When Jason saw the flooring for his estimate, he said there was no problem in refinishing them. When he completed his work, the floors looked beautiful but, within days, the finish started wearing off. I called his office right away and was told that this was normal wear and tear. After several more emails, he agreed to look at pictures. He stated that the problem was the dogs... The same dogs that I have had for many years. Obviously, dogs can cause somewhere to flooring... but in this circumstance, the finished was literally scraping off with minimal distress. Jason finally came out to the house after many calls to his office. This occurred about 6 months after he finished the project. He blamed the problem on the dogs and the cherry floors. He refuses to admit any responsibility in terms of the finish literally wearing off. When people come into my house, they frequently exclaim "what happened to your floors, they look horrible!". The floors look much, much worse now, 2 years after Jason Brown refinished them, then they did prior to him working on them. I'm very disappointed by the quality of the job and the lack of customer service.

I worked for Emilie for a client. She has well knowledge on…read moreher profession and also very friendly. I noticed that her client is also happy to work with her. I recommend her services.

Emilie is absolutely fabulous! We moved from the West Coast to Baltimore in October 2021 and…read morepurchased a row home in Federal Hill. The home had been updated 10 years ago and was very eclectic. We had never felt totally settled in our prior home and wanted to work with a designer to feel totally settled into our new life across the country. In reviewing numerous Yelp and google reviews, we found Emilie at Home Methods and instantly fell in love with her bold and bright color palettes and the right amount of eclectic and classic to really match our personalities. We were still in escrow when we met Emilie and she came over to the home even before closing to take measurements and help us start envisioning our new home. Emilie walked us through every part of the process with expertise and enthusiasm. Emilie gave us quotes for helping pick out design ideas at various cost levels as well as helping us install her vision with appropriate contractors, delivery personnel, and shipping/storing until installment day. In the first round we decided on living room/dining room furniture, wallpaper/paint, art and decor. Once we were living in the home, we realized we needed to update the hardwood floors, which were not standing up to our pack of pets. Emilie helped us then identify some awesome luxury plank vinyl to protect the original hardwood underneath and a fantastic professional to install them. All of Emilies contractors were professional, kind, prompt, and provided excellent work product. Emilie herself is kind, personable, incredibly knowledgeable, prompt, enthusiastic, and flexible. We literally could not have imagined a better working relationship with such a big task. We absolutely love our home and all of the design choices that Emilie helped us make. With such an eclectic home she helped us marry the right balance of punchy and timeless, not to mention durable with 4 dogs and a cat. If you are looking for any home design project, big or small, Emilie is the right choice. We will continue to use her for ongoing updates and additions in the future because it was such a wonderful experience. Thank you Emilie for making this huge transition so easy and turning a house into a home!

We dealt with Joey Sr. when we first went in and selected the flooring for our basement. Price was…read morereasonable and timing of installation was just what we wanted. Devin was our installer and he was amazing. He was careful in the basement as it was already finished and did a fantastic job. The trim work was amazing. Highly recommend them.

Had high hopes for Top Notch Flooring America after friends had several very positive experiences…read morewith them. Unfortunately, our experience was the worst we have had with a contractor over 52 years of being a home owners and four houses. Our young salesman is apparently the owner's son. When we made our initial selection of LVP flooring, he said that the material would be received by them in a week and a half and installation would be schedule in about a week and a half after that. At about the time the product was to be received by them, we received a call from another employee stating that the product would not be produced by the manufacturer for another month and a half. ( The salesman should have checked availability before providing an approximate installation date.) Back to the White Marsh store we went to select a different flooring. The second selection arrived and installation was scheduled. On the day of installation (it was to be a two day installation which the salesman failed to say), Lou and Dan arrived. The installation involved the removal of cut stone tile and mortar. The installers failed to put up any dust barriers as contractors had done to protect the rest of the residence from dust and debris. The installers put dirty had prints on the walls and adjacent flooring. To add insult to injury, they "glued" down a stair nose piece and a transition flooring strip using latex caulk rather than a true adhesive which was totally ineffective. Top Notch partially reimbursed us for the Merry Maid cleaning crew we brought in and one of their employees did come and properly glue down the stair nose piece and the transition flooring piece. Viewing all of the other very positive reviews of Top Notch, we were very surprised by our experience. The salesman, Joey Jr., was not as responsive as he should have been. The vetting of their installers needs massive improvement (BTW, our installers were not employees, but subcontractors). If you deal with Top Notch, use the Bel Air store where our friends had a much better experience. We will NEVER use Top Notch again!

I would highly recommend Kitchen Design Center by Gramophone!! My kitchen cabinets were delivered…read moretoday. I was impressed with the professionalism, friendliness and care in which they took in setting them up. The experience that I had with the Kitchen Design Center was 100% first class from the moment that I walked in the door. I will never go anywhere else in the future for any remodeling to my home. Thanks to everyone at Kitchen Design Center.

My husband and I took off work to come here this morning to see potential options for our kitchen…read moreremodel. We were discussing our thoughts before going in and were parked in a spot designated for this store. An employee of the store rudely told us to move because it was for his store. He had an oversized red truck that he was unable to park and probably shouldn't have if he can't park it. We moved to another spot but then decided if patrons could not park in a spot designated for the store they are going to and are so rudely addressed it's not worth our time and money. Good job on losing a sale.

I have an old rowhouse in Baltimore that had the original wood floors with holes in some places…read moreshowing dirt floor underneath, uneven flooring spots, loose boards, etc. I was nervous to get a new floor for this reason, plus I have had plenty of bad contractor experiences. But everything went great with Floors Etc. I got an estimate, met them at their showroom, picked my flooring and took a sample home, set up a date for install, and they showed up on time! They got the work done in a timely manner and it looks great. They were out of stock of the stair floor nosings, but got them and installed then a couple days later so no big deal. I am very happy with my choice.

I purchased luxury vinyl tile for my kitchen from Floors, with the assistance of designer Matthew…read moreHorwitz. Their price quote for removal of my laminate flooring and installation of the LVT, which I feared would be very expensive, was in line with other estimates I received. I'm so glad I had Floors do the installation. The crew, from designer to field supervisor to installation crew, were outstanding: on time, highly professional and so very skilled, efficient, friendly and overall, people I felt lucky to meet. And the plumber they recommended (Fabian) to do the refrigerator/stove water/gas/electric disconnect/reconnect was also great. I love the finished product and recommend Floors without reservation!