Since the owner seems to enjoy trying to "dunk" on negative reviews here, I made sure to do my…read morehomework. I've been Yelping for 11 years and only 18% of my 347 reviews have been negative. I only give a negative when a business really deserves it. I don't do reviews on that other browser site, nor social media. As you can see, I previously gave CK them a 5-star review, but my recent experience deserves an honest and factual update. Short version: Please get a 2nd estimate! Long version: Our pool pump was leaking bad and needed a replacement. A CK tech came out promptly, reviewed our situation, and said they would email an estimate. I thought the estimate was not only high, but very high. I got 2 other estimates and they were far less. Upon further research, I noticed CK hoped to charge us an $800 markup for the pump itself and charge us DOUBLE for the separate controller. I completely understand a markup, as they have to stay in business, but these were outrageous. Then the tech spent a great deal of time telling me he could not even install the new pump unless we agreed to have a very expensive "bonding rod" installed and pulling up our pavers. Since our plumbing runs under that area, I really wanted other opinions before I agreed to such a drastic and expensive change. Well, it turns out we already had a bonding rod there, not 12 inches away from our old, leaking pump. Was this an honest mistake, or something more? I guess that is something for the owner and his tech to decide. So, we used another company, saved over $1,500, did not need our pavers pulled up, nor pay for an unnecessary "bonding rod" that was already there. I once was very happy with Chlorine King but no more. If I had read the owner's responses here, I would have never even called them about replacing our pump in the first place. If he put as much effort into customer service as he does his negative review "defense?" Both he and all of his customers would have a lot less headaches!

We have used Chlorine King to maintain our pool for years and they have always done a great job. As…read moreour home is being rebuilt it has been increasingly difficult for Savannah to access the pool and service it. She has gone ABOVE AND BEYOND to get the job done every week and we appreciate her diligent attention as always!

My pool cleaner thought our pool might be leaking. Florida leak Locators was recommended to us. The…read moretech said there was no leak but we had a bad back flow valve in the spa. That was an easy fix--thank Florida Leak Locators!

We noted a leak in our pool. We were putting water in the pool daily. We called this company and…read moreCraig came to the rescue. He got in the pool and found the leak. It was at the bottom of the pool near the drain. He repaired the leak and all is good.

Bought our pool cleaner here for a great deal. And they even had someone install it and it was less…read moremoney than anywhere even on the internet. they had a sale on floats so picked up a few for the kids. The staff was friendly and the guy that installed the vacuum was very helpful.

I had issues with what I thought might be my pool filter. (New pool owner) Had them come out to…read morecheck the issue while I was at work and was called by the tech telling me I needed a new filter..Cost? 900.00. After he busted out my simple sand filter and installing the this truly (labor intensive) filter which the customer must pull apart and clean every few months, it turned out the whole time the issue was with a clogged pool pump. I was sold a $900 filter that I did not need, but had no choice now because the technician busted up my old sand filter. In short, I would not trust this company to change my cat litter box. Do not use them.!! If possible, I would give this company a "no star" rating...Stay away from this company at all costs.

This company has gone down hill in the last few years. We went from great service to no shows, just…read moreskimming the pool, reporting work not done, not testing water, telling us we need to add our own chemicals because they don't have any and lack of response to inquiries and request.

What ever you do stay far away from this company...had them for over a year and the basically…read moreruined behind my water fall with Discoloration due to not having the pool balanced right.....I come home one day to see my waterfall trickling dowm my back wall....I'm no pool guy but that tells me the filter is clogged...now the wonderful guy that works there is telling me it's my fault because I can control my pump with the app on my phone....before I had this company I had another guy doing my pool and never had this Problem... I have a new guy now that does pools and told me that what happened was there fault for not doing the job right seeing as they came weekly to check and service my pool....and the wonderful guy I talked to is taking no accountability for what has happened to my pool with there service... it seems like they could care less about customers.... So again stay far away from this company because they can ruin something and then turn around and say it's your fault.... They could care less about there customers so stay far away from.... There customer service is the worst I have ever encountered....and now there telling me it was like that when they took the pool over...little do they know I have veido of how my pool looked when they took it over so what there saying in the response is definitely not true saying it was like that when they started doing it....my vedio tells a difference story and I will be more then happy to show them that video....to bad they can't take accountabley for the actions....again stay far away they will say what ever they can to not stand behind there work

Fast to quote, very detailed and thorough. They accounted for things I didn't even know mattered,…read morebut thankfully they did. The crews were super friendly and efficient. Over all I'm very pleased with my whole experience.

Tilney pools was amazing to work with . We refinished an existing pool and deck, not only was the…read morecompleted work fantastic their customer service was impeccable . Everyone working on the project was polite , cleaned up after themselves, came when they were supposed to and was very hard working . The pool was old and original so we expected a few surprises, they handled all of these challenges with grace and did not stop until our vision came to light . Kevin was wonderful to work with , he was very professional and listened to all of our concerns through out the process. We appreciated he input his professional opinion when selecting material etc. We also felt very supported by management during this project which I find unique to small businesses . We received many quotes and Tilney was very reasonably priced and they responded quickly .I would recommend Tilney to anyone searching for someone to work on their project . PS. They also helped suggest other very professional vendors to complete our other projects we had and did not disappoint .

Have been cleaning my pool for over 20 years and always do a great job. Easy to work with and…read moretotally honest. Good value service.

We had been using them for 6 month. Construction on our home started and for 4 months they could…read morenot be bothered to vacuum out the pool even though we asked EVERY week. They never did it. When we told them we were stopping service because of this they did not offer any money back - it was part of the agreement to vacuum each week - nor did they offer to rectify it. They could have cared less about our pool. No ownership for their service. I would not recommend.

After long research, reading reviews and validating a company that is registered and insured. I…read morecame across Biggest Little Pools. I had 3 companies I wanted to priced and Biggest Little Pool was the most responsive in communication and most competitive in pricing. We converse via text and I sent photos and a small video of my pool issue. I preferred that method because I worked 45 mins from the home 8am to 530pm and I didn't want to loose time away from work just to get for a consult especially if I wasnt going to hire them for the repair. I requested that the sand filter be repaired but also was interested in getting a quote for changing to a cartridge system as well fix the old mechanical timer box or upgrade to digital. We discussed pros, cons, likes and dislikes and agreed to upgrade to cartridge system but repair the mechanical timer box. After agreeing to paying half upfront they were out early the following morning. They did the job with no issues or concerns and left. My spouse didn't even know they left. Which was good because we also getting 3 trees cut down so we were busy. He sent me the invoice for the timer box and the price was what we agreed upon. So I paid that and the balance They was professional, quick, responsive and reasonably priced. If I had to critique one thing I think it would be that hpthey should have offered a tutorial of the new system. The dos and don'ts of cleaning the new cartridge system, especially since we had absolutely no experience with it but I guess that is what YouTube is for. Thanks for the great job. I will definitely use them again.

Couldn't have asked for a better experience. They found the source of my leak SUPER fast, then had…read moreit 100% repaired the very next day without costing us a fortune. Additionally, they kept us informed about every step along the way, sent us pictures to show us what we were dealing with and were great to work with. HIGHLY Recommend.

Awesome company! We went for months with our pool man unable to prime the pump. Pat from Leak Guys…read morefigured it out in 20 minutes. Worth every penny.