Very reasonable, helpful and we're able to refer us to another shop because our RV was too big to…read morebe worked on there. They researched and figured out how to perform work that we couldn't really figure out either. Lots of experience in their staff members. I really enjoy chatting with the staff at Arctic RV. Thanks guys!

I cannot speak to the reviews from 2017 and earlier, but as of June 2018, the customer service…read moreseems to have greatly improved. I have gone in 3 times now to buy parts for my RV. Every time I have gone in, there has been a different girl at the front counter. I mentioned that to one of them and she said they hired a few new people. So, perhaps they are fixing the issue as found in some of the other reviews. I have also called once and the girl at the counter was very friendly and helpful. I have not had my RV serviced there because their schedule is quite full. And if you look at the reviews for the other RV service center in Fairbanks, you will see why. But, when I do need service, this is where I will be heading.

Went there today and the owner went out of his way to try and help me. Even though I didn't…read morepurchase something today he was great to deal with. I will definitely do business with them in the future.

We have used them two times now for camper trailer repairs. Both times they were VERY quick (took…read moreit in Fri and it was ready on Tues this time), did great work and very reasonably priced! We wouldn't want to use anyone else after their excellent service!

If I could give them 10 stars I would. We are on a long camping and off-roading trip in our Land…read moreCruiser 200 series and needed a quick stop to get a few things done before starting on the Dalton. On a day's notice they fit us in, completed everything by 5pm same day, and charged a reasonable price. The cherry on top was that we forgot to unlock the spare on the swing out, but they figured out where the key to the lock was and unlocked it and rotated the tires then re-locked it and returned the key. Holy Cow! Great work!

The women at the garage are very kind and the service was same day. I really appreciate that. As a…read moresingle mom I want to warn others on a limited budget to get their oil changed elsewhere or do it yourself if possible. The oil change costs over $280. This shocked me, but I should have asked upfront. There was nothing special about the oil change in comparison to Chevron station. Comes with inspection and oil. Possibly this shop is meant for repair issues which they did get my electronics under control. I just felt like others could be spared expense for basic oil change. That hurts! ETA: Metropolitan Garage were very responsive. I know now to always ask upfront what to expect and the costs. Thank you for amending the issue Metropolitan.

Jamie helped me out a bunch. Great people and they did a kickass job on my Taco…read more Will come back again.

This is a family run operation! They really have their act together! Very professional, clean and…read moremethodical! Needed my rims checked on my RV after driving a few really bad roads in Canada and Alaska. They not only checked them, but the entire under carriage of my rig! Found two blown shocks in the back and a broken bracket on my generator exhaust! Definitely wouldn't have noticed the shocks on my own, since I don't look at them regularly.

DONT COME HERE!! HORRIBLE SERVICE first of all rude…read moreservice, the worst business ever, they charge way to much for the worst car service. They're a RIPOFF!!! Please don't waste your money and time here. The owner is the rudest person ever! And the mechanic is the worst.

If only I can give 0 stars!!!!! Bad customer service, Super bad mechanics and they wanted more…read moremoney out of me when I already paid them in advance !! Don't go to this shop! It a SCAM !!

My car had been through the wringer during the cold snap. Battery replaced wrong by the bars of…read moresomeone else . I was able to frantically have my car towed here and they had me back on the road within days. Excellent communication no long waitlists and great communication. Also affordable as a single mother this is my new go to place !!!

Called around Fairbanks for someone to diagnose my transmission problem. I was presently surprised…read morethey would look at my truck the next day. during delivery things seemed normal. I was contacted the next day and told when the transmission pan was dropped there was metal everywhere and it would need a complete rebuild. I requested a quote but this is we're things went bad. nobody would answer the phone and messages were full. After waiting a few days I was contacted by an employee that the truck really had never been looked at and that the Owner was telling all customers the same metal story. I appreciate the honesty of this employee. I'm writing this post so people be-aware that the owner of All Automotive will take advantage of his customers and is not honest.