Fabian is a 10/10 professional. I purchased a manual 98 4Runner about a month ago. Since purchase…read moreI've had the car fully looked over by trusted mechanics, who were impressed with the upkeep, and attention to detail by the Yota team. As someone who's not mechanically inclined, I had to put some faith in the seller, and thankfully Fabian didn't let me down! Yota has been more than happy to offer any requested maintenance pre and post purchase wherever they can. The way I see it, a dealer that isn't high volume relies on consistently happy customers, and isn't buying cars that they aren't confident they can sell!

Before I get started on the negative review, I want to share a phone number and email address with…read moreyou for the State Comptroller's office because you will need it. He is going to take your monies that you pay for taxes, title, registration and float it. For me he did this for almost one year. I got my tags today, 2/5/25, I bought my Lexus on 2/29/24. Texas State Comptroller email is CID@cpa.texas.gov or you can call 800-531-5441 ext 3-8707. Now for the review. Like I mentioned earlier, I purchased my Lexus on 2/29/24. When I test drove the SUV, it was exactly what I was looking for and the price was not bad. On the day that I went to pick up the car, I was told as he handed me the keys, not to worry about the check engine light that was now on, that he would fix it. He had to order a part. The car needed to be inspected so if I could bring the car back the following week, the part would be there at the shop to replace, then issue would be resolved so the inspection could be done. The following week, I took the car in as he "had" the part and could get the car inspected. When I picked up the car 3 weeks later.... he said, not to worry about the check engine light, that after driving it for 300 miles it should reset itself. Well that day never came. Then the absolute bold face lying and lack of integrity became a weekly thing for me deal with. I could not get the guy to get my plates. I would call, oh the plates will be here on Wednesday. Wednesday came, no plates. OK the next week the plates will come. No there will be no plates, the paper work was done incorrectly. Had to get the person who sold the car to Alex to re-sign the paperwork, A month later, please come in and sign the transfer paperwork again. OK your tags will be here next week. Next week never came. The inspection was an issue, the car would not pass inspection due to emissions. They needed a new catalytic converter, then a new gas cap. He kept my car for a month. When I got the car finally he says to me, if the check engine light comes on, don't worry...blah blah blah. Sure enough, 2 miles down the road, the check engine light came back on. When I got the car home, me and my son in law, got under the car and low and behold, there was no new or even a used catalytic converter that had been replaced or even a new gas cap. Again, don't have inspection, so I cannot get the tags. Every 60 days I had to drive down to Yota Ranch to get a new paper tag. He was like bring the car in next week every single time we spoke. The whole purpose in having the car is to drive it, right, not to park it at the dealership. I am telling you, the man did not touch the car mechanically. No way. Now it is January 2025 and I still had no plates. Took my car in and left it for another 3 weeks. Came back to get it and was not fixed. Had to threaten him with a fraud report to the state comptroller to get the tags. Lucky him that there was a new law in Texas and he did not have to have an inspection any more. He offered to comp me the TTL money back but of course that was a lie but I got my car back and I got tags today 2/5/25 on a car I purchased on 2/29/24. For the love of God and all things holy, don't buy from this shady establishment. And trust me when I say he is evil. The guy is pure evil, just check out that horn on his head. You will then understand.

Sam was amazing! Replaced my alternator the same day I called with the best quote around and it's…read morebeen working great since. Very friendly and wonderful service, thank you Sam!

My new go-to spot for car repairs in Austin. They are awesome! Friendly and fast service.read more

If aren't buying a new Toyota from here and you live within 1-350+ miles from here you must make…read more$1000+ per hour in your occupation. Never met Rito before this week when we bought our new Grand Hybrid Highlander at $8500+ below MSRP. Ordered pretty much what I wanted and more. Rito was VERY personable and spent a perfect amount of time orienting me to the new car. Other than the long drive getting here, there was very little downside. To the reader saying there must be something. It is through Costco Auto Program. Only two within 400 miles of Houston. One I never contacted in N Texas. The one in Roundrock was an awful experience..., to where even if they matched the price, the people that work there would be either very nice or rude as f. Had one or two employees made me feel like they were in a hostage situation ("get me outta here"). Selling cars does not give a dealership carte' blanche' to be rude. Nobody in Houston came within $5K on price, with many stating over and over again that I'm going to get taken. Nah, lazy people who aren't willing to do their research and drive 6 hours are getting taken. My wife has a RAV4 Hybrid and when we need a new Toyota we'll go see our friend, "Rito" at Autonation South Austin. Thank you!

Horrendous customer service!! My daughter and I were there today to trade her car in and one of…read moretheir employees on the lot was super rude. He parked in the middle of the lot so drivers couldn't get by. I asked him politely if he could move over so we could get by. He stood there "mean mugging" us for a minute...Then started to slowly walk towards our car. His response after trying to be intimidating (my daughter is 18 by the way...who was driving) was simply, "I'm doing my job" followed by walking away without moving. I did walk inside to mention this to the front desk...and the employee quickly walked in to try and defend himself to his "boss". If this is how they treat you in the parking lot...I can only imagine how they treat you during and after the sale. Glad I came here to read the reviews as well....SO MANY bad reviews.... Definitely won't be trading in at this location. We left and went to a different Toyota not too far away and had the best customer service experience - Toyota of Cedar Park.

Nikko was my account representative, and I can't say enough good things about him. I'd normally…read morecall someone in his position a "salesman," but he never once tried to sell me on anything. He was kind, patient, and truly listened to the features I wanted. He gave me two solid options and helped me choose the one that actually fit my needs--not the one that benefited the dealership. The whole experience was nothing like other dealerships, where the staff can be overbearing, pushy, and more focused on a sale than on the customer. Nikko was the total opposite--just a genuinely great guy who made the process easy and comfortable. I couldn't have asked for better service.

Evening all. I encourage people to read this review and then decide if you wish to do business…read morewith South Point Dodge Chrysler Jeep. I recently took my Jeep there because a noise was coming from the rear of the vehicle. Despite their horrible reviews, I thought that it couldn't be as bad as the reviews. I was wrong. I dropped vehicle off on a Saturday am - Phillip said they would take a look and call. I didn't receive a call from Phillip Saturday but did receive two calls from the dealership trying talk me into trading my vehicle, trade it before maintenance fees etc and before the mileage eats the value away. Interesting but, the vehicle has the "max" warranty plan. I called on Monday, no status - Tuesday - received an estimate for almost 8k...with a bunch of stuff to do - even though most of it had been done within the last 100k. Anyways - talked on Tuesday...Silence till Friday when I called enough to get a response. Phillip said it should be out by the end of the day. No news Friday, Saturday and could not get anyone to call me Monday. Tuesday - took the day off to go to the dealer for a response. The adventure went from bad to worse. I arrived around 1000 am - tried to find a parking spot. All the parking spots next to the building were filled with inventory, to include the 4x handicap spots. I parked in the one spot left in front of the door - marked visitor. A couple of people came out of the dealership and told me to move my car. I identified myself as a disabled veteran and that they had parked vehicles in the handicapped spaces. The response - there is a space at the end of the second row in the parking lot. This response - you have to judge for yourself. I moved my car and then went into the dealership to find a manager - amazing - none to be found. So - I then went to find Ashley - Customer Service Manager. Ashley went to find Phillip- who was with a "customer". Then Ashley took me to Ivan who could not reach Phillip. We ended up walking into the garage bay to try to find out the status...The tech thought they had the parts, but wasn't sure about the specific parts they were replacing....Going to save the additional writing, you get the picture. Vehicle was finished Tuesday afternoon. Called back to discuss the parking issue - tried to talk to Walter the GM - no response, finally spoke a sales manager. Also sent the Southpoint President a note - no response.

On Monday, May 11, 2026, I purchased a 2025 Nissan Altima from Enterprise on Congress…read more Your Enterprise sales team is very impressive. From the moment I walked in, I felt extremely comfortable and trusted that your caring crew would do the best to secure me a great vehicle at a price I could afford. Everyone was very patient with this "Ol" Gal. I knew by their eyes and their friendly smiles that they were all genuine salespeople. Congratulations on such a lively, professional, expert crew. You have chosen wisely in procuring your sales team. Big shout out to Hannah (My sales person), Brandi (Manager), Corey, (who took my initial call) Colby, Devonte & Fran for their assistance! Many thanks. Enterprise should be grateful to have you on its team! With much gratitude, Jenny from Austin, TX!

Cousins, you already know I love great service. Having experience and customer service and…read moremanagement for over a decade allows me to the ability to understand what it really looks like and how important it is in the success of your business. Enterprise did not fail me in reference to the experience. I ended up rescheduling my appointment that I had a previous day due to all the events going on and wrapping up paperwork for a car accident that I recently had in a car that I purchased this year as well. The best experience was really understanding what I was purchasing and signing for again, and the fact that I have an upgrade from what I had previously had a lower price. I'm very grateful for the experience and the test drive and the openness that was provided in this journey. Finally, did you know that when you rent a enterprise car and then decide to purchase one of their cars off of the sale lot, they will take care of the rental for you and you don't have to worry about going to get this car dropped off. It's always the service environment for me. Everyone was really friendly. The managers and the supporting Financial staff were very communicative and helpful in the quick transition of the new purchase.

Mike, Chris and Lisa were very helpful and professional on explaining everything clearly to getting…read moreme approved

I am extremely disappointed in both Capitol Chevrolet Austin TX and General Motors regarding how a…read morecatastrophic issue with a brand-new vehicle has been handled. My 2025 Silverado experienced a catastrophic engine failure with under 6,000 miles and required a full engine replacement. While the mechanical issue itself is concerning, what has been more frustrating is the lack of communication, follow-through, and urgency from both the dealership and GM. Since the vehicle went into the shop: * I've had to repeatedly initiate contact just to get basic updates * Calls and promised follow-ups from the dealership were not returned * There was no clear repair timeline provided * The replacement engine was later confirmed to be on backorder, extending the delay even further * I've incurred ongoing rental costs due to the lack of a dealer loaner and minimal coordination Despite escalating the issue to GM Customer Care and requesting meaningful resolution, the process has felt slow, reactive, and dismissive of the real inconvenience and financial burden placed on the customer. When you spend hard-earned money on a new vehicle, especially a premium truck, you expect reliability, accountability, and proactive support when something goes wrong. Unfortunately, this experience has demonstrated the opposite. Based on my experience, I would strongly caution anyone considering purchasing a vehicle from Capitol Chevrolet or investing in the GM brand to think carefully about what happens after the sale -- because when a serious issue arises, the customer support simply hasn't been there.

My service tech, Alanna, is just the best! Good communication while I'm waiting aAlways takes care…read moreof me and my CX-5's - I've leased 4 so far! Highly recommend!

Mazda agents were friendly and attentive. The process was longer than preferred,but in lie with…read moreother dealerships. We had a significant difference of opinionabout trade-invalue of my car, but it was resolved amicably. I would definitely deal with Beasley Mazda again on future purchases​

I can not tell you how great Oscar was to work with. Patient with a great selection of cool, well…read moretaken care of automobiles. Straight up, honest and that is the best part of Pecan Auto Sales. Check 'em out and I know you will be completely satisfied, We are still walking on the moon! Thank you Oscar!!

Purchased my dream car from here and Oscar was very helpful with the process. It didn't take long…read morefor me to make the decision to purchased. I called a week or so after having the car because I noticed a squeaking noise in the rear. He told me to drop it off and his machanic took a look at it and replace the rear sway bar. Issue resolved. They took care of me and I'm happy to keep doing business with them.

Eric is the best and very easy to work with. There were a few hiccups with my bank trying to work…read morewith Slipstream and there was never a point where he was anything less than professional and punctual. Car buying is a process that many of us dread but he never made me feel like I was being taken for a ride. He was open and honest about the vehicles and I hope to refer him out to anyone who needs a car

Purchased a Rivian R1T in Nov '25 and it was about the smoothest purchase experience I've…read moreencountered. Eric worked with me on the price, gave me a very fair offer on the trade in, and he absolutely comes across as a guy who just really loves cool cars and enjoys helping folks get into a cool car of their own. Highly recommended!