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    Capitol Chevrolet

    2.3 (637 reviews)
    Closed 9:00 am - 9:00 pm

    Services - Capitol Chevrolet

    Auto maintenance

    Oil changes

    Auto repairs

    1 More Service

    Routine automotive maintenance

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    Moises A.

    Capitol Chevrolet advertised a vehicle at a discounted price online with only tax, title, and a $225 doc fee disclosed. But when I requested a buyer's order, they added over $3,100 in non-optional dealer-installed accessories that were never disclosed in the ad -- including $899 paint protection, $299 wheel locks, and other inflated charges. When I pointed this out, they refused to remove the add-ons, despite the fact that I never requested or consented to them. Mandating dealer add-ons and refusing to remove them is illegal under the FTC's CARS Rule (16 CFR Part 463) and the Texas Deceptive Trade Practices Act (DTPA § 17.46). This is a classic bait-and-switch tactic, and I'll be reporting Capitol Chevrolet to both the Federal Trade Commission and the Texas Attorney General's Consumer Protection Division. Don't fall for this -- you have the legal right to decline add-ons and purchase the vehicle at the advertised price. If they do this to you, report it.

    Higher/Current Price (even though they haven't and CAN'T SEEM TO SELL??
    Kristina D.

    *There's a REASON MORE THAN HALF of their reviews are 1 STAR!* This is copied direct from the Google review I submitted last night, and will be added to as needed/warranted/allowed. A Dealership That Doesn't Want to Sell Cars? (Yes, this is just Part 1 / Day 1...) I have never been more baffled by a dealership's inability -- or refusal -- to complete a sale with a documented, ready-to-buy customer. I'm a repeat Capitol Chevrolet customer (previously purchased my 2020 Tahoe here). I came back fully intending to give them my business again for a 2025 Blazer EV RS that's been sitting on their lot for weeks, I believe even MONTHS! The vehicle was discounted even more than previously (likely due to it being the last RS and inability to sell) on their website, June 22, 2025 at $46,480 (see attached screenshot). I had begun my inquiry almost a week prior on that specific vehicle, provided full trade info (including payoff, mileage, photos), and asked for a clean, structured quote. I was told a "corrected number" was being worked on. Then... nothing. Fast forward: No quote. No breakdown. No follow-through. Just silence and excuses. When I finally got a quote -- it was vague, now included $1,913 in dealer add-ons I never authorized, a placeholder trade value not based on any real appraisal, and no breakdown of my clearly eligible incentives (GM College, Costco, Non-GM Owner, Federal Tax Credit, etc.). When I questioned the lack of acknowledgment for the $11,000 discount that was advertised and screen captured, I was told, "They do not do old advertisement that we no longer are running." Really? This price was live WHILE I was actively waiting on a quote that never came. So whose fault is that? Mine... or Capitol's? Even worse -- the vehicle is STILL on the lot right now, but the price has since crept back up (screenshot #2 shows the new $48,480 listing as of today). Why reduce the discount, fail to engage a serious buyer, and still hold inventory that could have been sold -- twice over? The communication from sales staff has been dismissive, inaccurate, and unprofessional. Management has yet to directly engage despite numerous escalations -- and the General Manager email I was given by staff literally bounced back as "undeliverable." You can't make this up. I'm prepared to post an update each day until Capitol Chevrolet leadership decides whether they care more about moving inventory... or ignoring customers. I've done everything possible to give them the benefit of the doubt. But this dealership has not earned another dime of my time or trust-- not without serious correction. To be continued...

    Worst customer service and terrible communication. Talked with Juany to buy 2 cars and worked on this deal all day giving them everything they requested while I was at work to purchase 2 cars just for them to sell it because I wasn't there in person even though I worked on this deal all day. Was told just because I want there in person and someone else does, doesn't matter what I was working on they'd rather give it to them. I'll be making our vehicle purchases elsewhere with respect.

    2020 GMC Sierra Duramax 3.0 Texas Edition- That apparently needs a whole new engine.

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    10 months ago

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    3 years ago

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    Josh S.

    Your positive review for our team is what we always strive for! 

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    10 months ago

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    1 year ago

    Super easy car buying experience and first service. Faster and easier than other car buying but less haggle room so pick and choose

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    1 year ago

    Overpriced service. Paid over 1k and they charged 3% to use a credit card. What business does this? Im never going back.

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    Page 1 of 16

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    Review Highlights - Capitol Chevrolet

    If you like dealing with a mid size family run dealership you will love your car buying experience at Capitol.

    Mentioned in 17 reviews

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    After leaving one AutoZone, I stopped at the one at 2602 S Congress and I wished I would have kept…read moredriving. Max, I'm pretty sure that was cashier's name, ran a test and told me that my oxygen sensor was bad. He states he knows a mobile mechanic, Edgar, and he doesn't speak English; he gets to shop in less than 5 minutes. Max asks me to move my car to the side; he stated the store manager is cool but the general manager has a problem with people working on cars in front of shop. After part is "installed," Edgar puts numerous bolts in a garbage pail and drives off. My car gave out shortly after starting it; call AAA. I went into store to ask for name and numbers of sales associate and mobile mechanic. Wrong numbers were given; not surprised.. Before car was towed back to San Antonio, the tow truck driver looks where oxygen sensor is and tells me nothing is there. Yesterday, car was towed again and I asked the guy if he wouldn't mind telling me where a part was; he said no and also told me oxygen sensor was not there. AutoZone, in the Windsor Park, area did an excellent job of assessing and did not try to take advantage of a disabled individual. The same can't be said about the location at 2602 S Congress. AutoZone, sales associates like the ones who worked Sunday afternoon, are not a professional look on your company and will have customers going elsewhere.

    What lifesavers, shout out Max for helping me with my battery vent. When the plug didn't fit on my…read morenew battery this guy took an hour of his time to brainstorm with me and eventually we (he) figured it out. Without this dude I would have missed my job interview For real, best customer service I've ever gotten!

    South Point Dodge Chrysler Jeep Ram - 2021 Jeep Gladiator Willys

    South Point Dodge Chrysler Jeep Ram

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    They are incredibly inefficient and do not care. Do not use them!!!! Every single time I come in…read morehere it takes days to weeks to get a day repair done. Oil changes Take hours longer then required. Appointments mean nothing as they do first come first serve even if oil change was scheduled. They just don't care about keeping your vehicle longer than needed. It is a general feeling of not caring about you.

    2021 Jeep Gladiator Willys Edition - Recently sold home in Austin Texas snd moved to Colorado for…read morenon stop exploration in my newly earned retirement. After experiencing the absolute worst customer service at the Jeep dealership in Austin Texas, I went to Larry H. Miller Dodge Jeep dealership in Glendale Colorado and found the Austin dealership hadn't even entered any of my required information into the system, and additionally the Austin dealership hadn't shown me ANY videos, didn't teach me anything about how to use my Jeep and beyond lying to me about having a Navigation system in it, they literally had a wrecker drop off my new Jeep, had me sign purchase documents on an iPad, then loaded my trade-in onto the wrecker and drove off with me a wheelchair bound disabled veteran. It wasn't until I started receiving emails from Jeep Corporate asking about all the things that should have been done or provided to me, that I contacted the same dealer. After four calls, none receiving a return call over three weeks, all found the dealership and management refusing to call or help me, beyond telling me to come in to them and they'd show me. Fast forward to July 2021 and my arrival at Larry H Miller. Pulling up for a basic service found my Jeep wasn't even in the system, never having been entered/completed by Austin dealer. After being told I wasn't in system, the service manager sighed not less that fifteen (15) times while he (according to him/his words) he was very inconvenienced at having to, "do the work the dealership that sold me the Jeep was paid for, not us". The Parts manager was equally rude, overwhelmingly condescending and painful annoyed at my presenting him with a long list of aftermarket parts I was wanting and his having to answer my questions. He asked me, "can you afford all these parts at one time?" Not, are you interested in ordering all of these things today, or space them out. I hesitate to label them as Prejudice against me and/or my outward appearance. I'm 6'5, thin, long hair, beard and a sleeved left arm of US Marine Corps tattoos. My attire was likely additional fodder, with worn jeans, shirt and boots with disability cane. I'm guessing I looked like... maybe a transient/homeless? Fast forward, to I'll NEVER offer ANY business, nor ever remotely recommend Larry H. Miller dodge Jeep in Glendale Colorado to anyone. On today's date, I reached out to this Ft. Collins Dodge, Chrysler Ram Jeep dealership and was completely taken aback at the unparalleled and polite staff member who answered my call. This young lady (Stephany) .. spelling? This young lady was nothing short of the sweetest, kind hearted professional I've spoken to in many years, related anything retail or business services connected. After hearing the above tragedy painfully explained, Miss Stephany didn't miss a beat and offered me not only a, "welcome to Colorado!", but answered every question minus a few and quickly offered to have their top notch parts guy reach out. (Already received contact from him while writing this review). To conclude this thesis, lol, I'll say that I've not yet even been to this dealership, but I'm positive of two (2) things, one I'll definitely call this dealership home to my Jeep and all future work, and two, I strongly urge all Jeep owners unable to honestly report they have the best Jeep dealership to at least call these kind folks, you won't regret it. Andy Westbrook

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    Manny and team took great care of me. My battery went bad and they were able to process the…read morewarranty and swap the battery in under 15 minutes. They did it all while being kind and friendly.

    Scene: the year is 2020, there is a pandemic happening all around the globe and it's 7:00 Sunday…read moreevening on Mother's Day. My car hadn't been driven much over the last 7 weeks due to shelter orders to stay home, so my battery went bad. I had to get a jump start to leave my house for a couple of errands, but I thought once jumped, the battery sort of recharged itself. Not so Lois Lane! It died again at the gas station and the kindness of strangers took care of me. So, in a mild panic, I needed to find a way to replace my battery on a Sunday evening and Yelp steered me to Auto Zone. I was like, huh? But one reviewer said she got her battery replaced in 10 minutes & I was all like HELL YEAH. ON MY WAY! First of all: ain't NOBODY open late on a Sunday in Austin for an emergency like this, so I was already impressed when I walked in. Second: because it's late on a Sunday, there was only one in line ahead of me, so I was seen quickly. Third: Robert Ruiz might as well have revealed his Superman cape as he swooped in and showed me the battery he recommended AND it came with FREE INSTALLATION (!) by him because he's awesome. They typically don't change out batteries in my particular pain-in-the-ass car, but he said he could totally do it. Fourth: installation was complete in 10-12 minutes and I didn't have to wake up Monday morning having to seek out another jump and then go to have it replaced at some big box shop where I know the wait would have likely been much longer. Thank you! Thank you! Thank you!

    Capitol Chevrolet - autorepair - Updated May 2026

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