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    Todd E. Wynkoop, DDS

    4.6 (9 reviews)
    Closed Closed
    Updated 2 weeks ago

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    Woodbridge Family Dental

    Woodbridge Family Dental

    4.4(14 reviews)
    2.1 mi

    I contacted this location to schedule a routine cleaning as a new patient and inquired whether my…read moreinsurance was accepted. The staff member collected my information but ultimately stated she was unsure if my insurance was accepted and that someone would follow up the next day. By the end of the following day, I had not received any call, text, or update. I reached out again and went through the same process, only to be given the same response. I asked whether I had reached a call center or the office directly and was informed that I was speaking with the office. I explained that this was my second time experiencing the same interaction. I was then told that during my initial call, my information was likely not documented, which was quite concerning. I requested to speak with a manager. Shortly after, the same staff member returned to the line and stated that my insurance was, in fact, accepted--an answer that only came after I requested escalation. I reiterated my request to speak with a manager, at which point Carla identified herself as the manager. Carla attributed the initial issue to a call center, but when I pointed out that I received the same response during my follow-up call, she explained that the staff member was new. Unfortunately, Carla did not demonstrate a sense of accountability or urgency regarding the situation. Her response conveyed that this experience was not a significant concern, which was disappointing and did not reflect a high standard of customer service. Overall, this experience left me with little confidence in the organization's communication and administrative processes.

    Great office and staff. Called beforehand and the receptionist was able to schedule something later…read morein the week for me. The doctor was phenomenal. He took the time to explain not only what he was doing but why he was doing it. Breaking down the procedure to make it easily digestible was very welcomed. Also, he was friendly throughout the appointment which was a nice touch.

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    Woodbridge Family Dental - We have a new referral program in our office ! If our existing patients refer a friend or family member to our office, upon c...

    We have a new referral program in our office ! If our existing patients refer a friend or family member to our office, upon c...

    Woodbridge Family Dental
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    Northern Virginia Oral Surgery Centers

    Northern Virginia Oral Surgery Centers

    5.0(2 reviews)
    14.7 mi

    5-STARS!!! DEFINITELY RECOMMEND!!!!…read more What an amazing experience I had at the Falls Church office! Everyone was so kind, helpful, professional and knowledgeable. The office is clean, modern and comfortable. It even has a small coffee bar while you are waiting. This was my first visit to this practice. Check-in was a breeze and they took me back quickly. Thank you to Alex for your help, knowledge and information regarding my insurance. You were very thorough. I felt so comfortable and confident after speaking with you about it over the phone. You also gave perfect instructions on your location and where to park. You were very welcoming when I arrived. Thank you for the smooth and friendly check-in! Madi took me back for my appointment. She was so kind, courteous and efficient with the preliminary questions. Dr. Rostami was amazing. He was thorough, informative and kind. He had a friendly and warm "bedside manner." I felt very comfortable speaking with him and hearing his assessment. He was also very gentle during the examination. When patients are in pain, it is nice to have someone who understands that and helps you feel as comfortable as possible. Thank you so much for your help! Christina was there to take my paperwork at check-out. She was super friendly and sweet. Thank you everyone for such an amazing experience! Having any kind of dental/oral appointment can be daunting and scary for people. This office makes you feel like family. I am so grateful I found them. I will definitely be back.

    June 2025: I had a…read moretooth removed at Northern Virginia Oral Surgery Centers in their Falls Church office. Wonderful experience. Everyone was nice (from the front office to everyone behind the scenes). My surgeon and his assistant put me at ease even though such a minor situation. They were very understanding of my nervousness. They were patient with my questions and concerns. Office and back rooms were clean. I got there early, and they were able to bring me back within ten minutes of me getting there. Definitely would go to this practice/office again.

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    Northern Virginia Oral Surgery Centers - Northern Virginia Oral Surgery Centers provides personalized oral surgery care in Falls Church, VA...

    Northern Virginia Oral Surgery Centers provides personalized oral surgery care in Falls Church, VA...

    Northern Virginia Oral Surgery Centers - Northern Virginia Oral Surgery Centers provides personalized oral surgery care in Falls Church, VA...

    Northern Virginia Oral Surgery Centers provides personalized oral surgery care in Falls Church, VA...

    Northern Virginia Oral Surgery Centers - Northern Virginia Oral Surgery Centers provides personalized oral surgery care in Falls Church, VA...

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    Northern Virginia Oral Surgery Centers provides personalized oral surgery care in Falls Church, VA...

    Todd E. Wynkoop, DDS - oralsurgeons - Updated May 2026

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