I contacted this location to schedule a routine cleaning as a new patient and inquired whether my…read moreinsurance was accepted. The staff member collected my information but ultimately stated she was unsure if my insurance was accepted and that someone would follow up the next day. By the end of the following day, I had not received any call, text, or update. I reached out again and went through the same process, only to be given the same response. I asked whether I had reached a call center or the office directly and was informed that I was speaking with the office. I explained that this was my second time experiencing the same interaction. I was then told that during my initial call, my information was likely not documented, which was quite concerning. I requested to speak with a manager. Shortly after, the same staff member returned to the line and stated that my insurance was, in fact, accepted--an answer that only came after I requested escalation. I reiterated my request to speak with a manager, at which point Carla identified herself as the manager. Carla attributed the initial issue to a call center, but when I pointed out that I received the same response during my follow-up call, she explained that the staff member was new. Unfortunately, Carla did not demonstrate a sense of accountability or urgency regarding the situation. Her response conveyed that this experience was not a significant concern, which was disappointing and did not reflect a high standard of customer service. Overall, this experience left me with little confidence in the organization's communication and administrative processes.

Great office and staff. Called beforehand and the receptionist was able to schedule something later…read morein the week for me. The doctor was phenomenal. He took the time to explain not only what he was doing but why he was doing it. Breaking down the procedure to make it easily digestible was very welcomed. Also, he was friendly throughout the appointment which was a nice touch.

Awesome staff and dentist! Answered all my questions and gave me good recommendations. I would…read morehighly recommend this place to anyone looking for a cleaning.

Jennifer at front desk is very rude and dismissive. Apparently they don't do what they list as…read moreservices anymore but still have them listed online and with partners. Just didn't want to address concerns and it seemed like their office didn't want any patients at all. Unsure if this is how they treat all new persons. I would not recommend this place at all. Read some other negative reviews about this as well.

Dr Pell is GREAT. He was the first oral surgeon to extract one of my teeth without being sedated…read more He explained EVERY step of the process as he did his job. Knowing what was coming next and explaining what I might feel was very helpful to me. He made my experience painless and less stressful. I won't let any other oral surgeon work on me. Thanks Dr Pell.

Billing is completely unresponsive despite numerous phone calls and emails, and we suspect they…read moremight be running an insurance scam (they were issued a payment from our insurance company but deny having received it, and the payment was issued to an individual affiliated with the practice, not to the practice itself). We have reported this to our insurance fraud department. In addition, the patient suffered a cerebrovascular incident during dental treatment; when we returned to the office reporting extreme confusion in an elderly patient immediately post-surgery, they failed to recognize that anything serious was going on and recommend emergency intervention. In the past we have been happy with this practice, but this experience has been bad all around.

Dr. Ramsey and Kat and reception team were excellent! Quick…read morerecovery and painless, best way for wisdom teeth extraction to go. I recommend this practice to everyone!

Best doctors and special thanks to sadaf for service and…read moregood care .. appreciated Thanks for everything

Upon entering BriteStar, we were impressed by the quality of service and bright aesthetic colors…read morethat truly bring life into the office. Alejandra, the hygienist, warmly greeted both my daughter and me. We were promptly called back to what felt like a dental sanctuary, minimizing our wait time. Dr. Sama Hamood conducted a thorough examination of my child's teeth, reassuring us with a positive report. She noted some crowding and suggested a referral for braces to an orthodontist for further evaluation. After Dr. Hamood's examination, Alejandra proceeded with a routine cleaning and administered fluoride. Our visit lasted no more than 30 minutes. As we wrapped up, my daughter received a dental goodie bag, and we scheduled our next appointment for six months later. We decided to go with the family orthodontist, Dr. Hukmani of Lansdowne Ortho, with offices in Leesburg and South Riding, VA, whom we wholeheartedly endorse. Follow me @thefoodpreacher on all digital platforms.

I went to Dr. Julia Jackson about 2 years ago, and I must admit I am a hard patient. Imagine over…read more40 and still have 3 wisdom teeth. Someone tried before- unsuccessfully. She was perfection and I was not in pain. She did have to put me to sleep- thankfully, the last doctor didn't and it was a major mistake. She took out the wisdom teeth quicker than the previous doctor did with one tooth. She was upfront, patient, honest, and transparent on what to expect. She was highly recommended by my dentist and I would go to her again.

Horrible experience encountered. Had consultation appointment today that did not go through because…read moreoffice manager turned us around . The form to fill up for a minor was too long and was asking too much questions for a child. They wasted my time. Will never go back.

5-STARS!!! DEFINITELY RECOMMEND!!!!…read more What an amazing experience I had at the Falls Church office! Everyone was so kind, helpful, professional and knowledgeable. The office is clean, modern and comfortable. It even has a small coffee bar while you are waiting. This was my first visit to this practice. Check-in was a breeze and they took me back quickly. Thank you to Alex for your help, knowledge and information regarding my insurance. You were very thorough. I felt so comfortable and confident after speaking with you about it over the phone. You also gave perfect instructions on your location and where to park. You were very welcoming when I arrived. Thank you for the smooth and friendly check-in! Madi took me back for my appointment. She was so kind, courteous and efficient with the preliminary questions. Dr. Rostami was amazing. He was thorough, informative and kind. He had a friendly and warm "bedside manner." I felt very comfortable speaking with him and hearing his assessment. He was also very gentle during the examination. When patients are in pain, it is nice to have someone who understands that and helps you feel as comfortable as possible. Thank you so much for your help! Christina was there to take my paperwork at check-out. She was super friendly and sweet. Thank you everyone for such an amazing experience! Having any kind of dental/oral appointment can be daunting and scary for people. This office makes you feel like family. I am so grateful I found them. I will definitely be back.

June 2025: I had a…read moretooth removed at Northern Virginia Oral Surgery Centers in their Falls Church office. Wonderful experience. Everyone was nice (from the front office to everyone behind the scenes). My surgeon and his assistant put me at ease even though such a minor situation. They were very understanding of my nervousness. They were patient with my questions and concerns. Office and back rooms were clean. I got there early, and they were able to bring me back within ten minutes of me getting there. Definitely would go to this practice/office again.

I can only speak to my experiences. I have had Dr Patel perform several extractions and 5 implants…read moreover the course of several years. All procedures done with concurrent diagnosis and recommendation from my dentist. Every appointment has been flawless and without issue. My meds were always filled early and the office staff helpful and courteous. My wife had four wisdom teeth out Friday with no fuss, and I had implant surgery yesterday. Neither of us required the stronger pain meds provided. All around, couldn't ask for more. I recommend the guy.

Horrendous experience. Traumatized for life. Dr Snehal Patel completely ruined my upper jaw gums as…read morea result of a botched teeth removal that resulted in my buccal bone breaking, and to make it worse, a completely failed bone graft on top. The Lorton office is tiny & dusty- their CT scan was so antique that the other offices couldn't see the 3d scan because of its extra ordinary poor resolution. Their x-ray bib was torn- talk about safety and hygiene!! I'd avoid this dangerous place at any cost. Period.

If you like or okay with having your teeth extracted without any sedation due to being a Medicaid…read morerecipient then this is the place for you!! If you have dental anxiety or prefer to be sedated for surgery, go elsewhere! They routinely deny sedation and anesthesia for Medicaid patients and force them to go through it unsedated while treating privately insured patients very well and ensuring they're comfortable and sedated. This is unethical and borders on insurance fraud.

I just had my last appointment for a tooth implant today. Obviously, it wasn't a pleasant…read moreexperience but it was made as pleasant as possible. The doctor and her staff were friendly and always made me feel at ease, aftercare instructions were very clear, and reception was very friendly and very efficient with billing and insurance issues.

Dr.Lee is hands down the best dentist i have ever had. He is gentile and competent which are the 2…read moremost important attributes of a Dentist

Dr Lee is most gentle and competent Dr of Dentistry I have ever met. I fell ASLEEP during a 2 hr…read moreRoot Canal w only Local anesthesia. I will never go anywhere else. Catherine at the front desk is super efficient and exudes professionalism. I FELL ASLEEP DURING A ROOT CANAL!!