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    Wá Salon

    2.0 (6 reviews)
    Open 10:00 am - 6:00 pm

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    Services - Wá Salon

    Applying hair extensions

    Hair extension coloring

    Reapplying hair extensions

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    Heat damage

    I recently booked a silk press, and unfortunately, my experience did not meet expectations especially for a service costing over $250. To start, I originally booked my appointment with Oye but was seen by Nancy instead without any clear explanation. That lack of communication already set the tone for the appointment. From the beginning, there was also no consultation. I was not asked for reference photos or how I wanted my hair styled beyond confirming I wanted a silk press. I would have liked curls or bumped ends, but this was never discussed. The overall experience felt unwelcoming, as there was minimal communication throughout the service. More importantly, I did not feel confident in how my hair, specifically type 4 hair, was handled. During the wash, my hair was scrunched and rubbed in circular motions, which caused unnecessary tangling despite my hair being previously stretched and detangled. While the scalp massage was nice, the technique used on my hair itself was concerning. During detangling, she worked in large sections rather than smaller, more manageable ones, and used a wide-tooth comb in a way that felt rough and that she was ripping out my hair. I noticed hair coming out in the comb, which should have been minimal given my hair was already detangled but was tangled in the way she rubbed my hair during the washing process. Additionally, water from the shampoo process soaked the back of my shirt. The application of heat protectants and serums was uneven and poorly executed. Instead of distributing it through out the hair, it was sprayed sporadically, sometimes even hitting my face, and rubbed into the hair in circular motions in a way that could cause tangling. I also wasn't expecting to see one of the dollar store heat protectant sprays in a salon. When she was attempting to apply it, it wasn't even spraying product out properly. She overall handled my hair like you would handle non textured hair. The blow-dry process was not thorough, which led to excessive heat usage later. She used a wide-tooth comb attachment and a metal comb, but the result was not smooth enough for an efficient flat iron. I was also never informed of the temperature being used on the flat iron, which is especially important when applying heat to natural hair. As a result, multiple passes were made with the flat iron 3 to 6 passes on the roots and additional passes throughout, which is excessive and damaging. As she was chasing with the comb it kept getting caught on my ends (bc of the dead ends she didn't trim) which caused her to have to force the comb through the ends. The flat irons also looked dirty/ had burnt product, and my hair has a burnt smell afterward. When it came to the trim, Nancy even acknowledged that my hair was uneven by asking if I had trimmed it myself. I clearly communicated that I wanted my trim to make my hair even and blend all around, but I only received a very minimal dusting at the very bottom of my hair after the flat ironing was done that did not properly address the unevenness, despite being charged for a trim/ the trim being apart of the service. You can clearly see the dead ends in the finished result. Additionally, I paid an extra $50 for a hydration treatment that was 12 minutes, where they applied a mask and had me under a steaming cap. Personally for a short treatment it shouldn't cost $50. I was left sitting at the bowl for an additional 10 minutes after it was complete. Overall, this experience did not live up to the quality shown in their social media or what is advertised. For the price point, I expected a much higher level of care, professionalism, quality products and technical skill. I left feeling disappointed and concerned about the handling of my hair and heat damage. I am positive I will have heat damage when I wash my hair. Update: I have heat damage. The overall texture of my hair is looser, the top of my head are essentially straightish waves. Some parts of my hair are elongated and not curling properly bc of obvious damage. Upset doesn't even cover how I'm feeling

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    6 months ago

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    1 year ago

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    9 months ago

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    Nonye Hair Braiding - Text to yhe salon the the following day

    Nonye Hair Braiding

    3.3(126 reviews)
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    So, I requested long Spring twists, or small passion twists and overall my hair looks nice. The…read moreservice took 6 hours. There was one lady that worked in the front of my hair by herself and one lady did the back of my hair by herself. I understand that the style took a long time because of the length and size I requested, plus they were a bit understaffed. I have a few "gripes." When I drove away one of the twists in the front slipped out. I could have turned the car around but after sitting for 6 hours, I was over it. I reattached it myself. Also, two days later, some of my natural hair is sticking out of the twists in the back and I've been working my hair back into them when I see it. Additionally my hair is parted into a small grid in the front and I have some pretty large parts in the back. Don't get me wrong, I get it, but in think my hair would look weird if I tried to put it in a half up half down style. Overall, the hair doesn't look bad I'm just not sure how long it's going to last. If you're in a pinch and need braids, maybe risk it. I might suck it up and drive to Houston next time.

    I honestly hate having to leave a negative review because I'm generally not someone who complains…read morepublicly, but I feel obligated to share my experience so others can make an informed decision. I recently paid nearly $300 for braids at this salon after discussing several protective style options with the staff, including braids, kinky twists, and others. Before selecting a style and even sitting down for the service, I explained that my main goal was to choose something that would look neat, hold properly, and last through my August vacation without needing to be redone beforehand. I have very soft, fine-textured hair and shorter hair length, which was clearly visible during my consultation and in the photos attached, so I relied heavily on their professional guidance regarding what style would work best for my hair type, hair length, and long-term goals. The braider who worked on me was the woman seated in the very first chair on the left when entering the braiding area. She is a shorter, heavyset woman with a limp. I mention this simply so other customers know which stylist performed my service. Before the service began, I specifically asked multiple times whether this style would realistically work well for my hair type and length and continue looking good over time because I genuinely did not know what to expect. I trusted the salon's expertise when I was reassured that this style would achieve the long-lasting result I was looking for. I did not leave the salon initially feeling dissatisfied. However, the next day I noticed one braid in the front that already appeared frayed and frizzy. Once I saw that, I started looking more closely throughout the rest of the style and began noticing additional areas with frizzing, fraying, hair sticking out, and sections that already looked worn and untidy in less than 24 hours. To be clear, the issue was not that the braids were loose. In fact, they were extremely tight. That is part of why the amount of frizzing and fraying the very next day was so concerning to me. When I returned to the salon the following day, I pointed out numerous braids that I felt needed to be corrected. While they did attempt to address my concerns, the solution honestly felt more like a quick band-aid fix than a true resolution. The stylist already had another customer in her chair, and it was very clear the goal was simply to smooth over a few visible areas quickly rather than properly correcting the overall quality concerns I was expressing. What frustrated me most was that each time I pointed out additional problem areas, I was repeatedly told that my hair type and length were the issue. However, if my hair type or length were truly not suitable for achieving a neat, long-lasting result with this style, that should have been communicated honestly before the service was performed -- not after I had already paid nearly $300 and problems were already appearing within a day. The biggest reason I'm writing this review is because I want people to understand how unhappy I ultimately became with the final result. This was not someone looking for a discount or refund while continuing to wear the style. I was so disappointed after seeing the condition of the braids that I completely removed the hair myself almost immediately afterward. One of the salon assistants even helped me remove it because they could clearly see how upset and dissatisfied I was. I think they were genuinely shocked that I was willing to take out a style I had just spent nearly $300 on, but that alone should show the level of disappointment I felt with the overall outcome. I simply wish there had been more honesty, better quality control, and a more genuine effort to properly resolve the concerns I raised.

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    Nonye Hair Braiding - Braid at front of hair that prompted me to start examining the entire style

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    Nonye Hair Braiding - Close up of the 1st braid I noticed

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    Close up of the 1st braid I noticed

    Drybar - The Domain in Austin

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    3.4(144 reviews)
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    I'm a big fan of Drybar, especially the stylist who did my hair this time. She did a great job, and…read moreI was very happy with the results. My biggest issue is the seating. The salon chairs are very uncomfortable. More comfortable seating, like Blo Bar has, would make a huge difference. Overall, the staff is great, my stylist was fantastic, and I loved the results. I'm taking off one star because more comfortable seating would greatly improve the experience.

    Y'all! This was my very first Drybar experience, all thanks to my daughter :) She booked our…read moreappointment today because she is a regular and goes almost every week to her dry bar in Denver. So I was excited when she invited me today! And now I am hooked. When we arrived the reception area was a little busy but I was greeted within a few minutes and the receptionist were super friendly. I waited about 12 minutes for my stylist to come get me from the waiting area. We started off with my hair being brushed and then we went to the washing bay where my stylist washed my hair and massaged my scalp. It felt so good!!! You can do an add-on, 15-minute massage, but you need to book that when you make the reservation. When she was done washing we went to the dry bar area and my stylist brought me a water and a small glass of champagne Your stylist will then style your hair based on the signature style you most like. I did a combination of Cosmo in Southern comfort. It looks so nice!! She did exactly what I asked for . I cannot wait to go back. I just wish there was a location closer to Georgetown. That's definitely a franchise investment opportunity. But until then, I will be making some frequent trips to the domain.

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    Drybar - The Domain in Austin - This was 5 minutes after my appointment...it's just not giving blowout

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