I had a terrible experience at the salon today when I was assigned an inexperienced stylist. They were supposed to use the notes written by my previous stylsit but I was never told that they couldn't find the notes. After baking my hair for 4 hours no color showed. Instead of apologizing for their mistake the owner Laura Anderson was rude and obnoxious. Without knowing the facts of the matter, she was dismissive claiming that I never had lighter highlights done there previously by their previous part owner Kerry Jo Hensely. I would not recommend a place where they disrespect their clients. Its okay that their stylist was not knowledgeable enough but being rude to their client is in excusable, instead of making amends. read more

Lily was amazing! She took the time to answer all of my questions and made me feel comfortable throughout the whole process. I came in for a single-color treatment to cover some grays, and she did such a beautiful job--the color looks natural, fresh, and exactly what I was hoping for. She's attentive, skilled, and has such a kind personality. I'll definitely be returning to her! read more

Hunter cut my hair, which was short to begin with. Instead of styling it, he cut choppy layers all around. The back is too long and flips up when washed. The sides are too short. I wish he had said he didn't know what to do with my hair. I could have found another place to get my hair cut. read more

Love this salon. When you find a good stylist you gotta stick with them. JJ is incredible, she does a great job and is sweet and friendly. She really listens to what I want and executes it well. The staff has been professional yet friendly. read more

I've been Crystal's client since 2013. She has such a gift for listening to her clients and determining the best way to create the look they're after. I trust Crystal to suggest the best approach to take with my haircut & color, and to show me how best to use products that will keep my hair looking good between visits. (current fave is Mr Smith) Crystal is an exceptional stylist and a wonderful human being! read more

My momma was visiting & wanted to get a haircut before flying back. I called and asked for an appointment the day off & we were able to get it done! Customer service: so awesome. My mom only wished that the hair stylist allowed her to just relax and not have much of a conversation the entire appointment. She wanted more of a quiet time. Other than that, the stylist really did listen to my mom & took down all of mine and her concerns, questions & wants. Also: the stylist did not ask if my mom wanted to style her hair--I did it myself. Price: $65 = shampoo & cut read more

The Salon at The Arboretum - Before - Blow Dry/Out Services Near Me - Austin, Texas

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I always have a great experience with JJ ...she is absolutely fantastic! She always listens to my concerns and can fix my hair color like a true pro. She helps me decide what works best for me and gives me the best hair cuts. She and the friendly staff makes me feel so welcomed! I'm so glad I found her and the salon! read more

Kerry is lovely! We talked about my hair and she convinced me to try a keratin treatment to smooth my frizzy, 'sparkly' hair (that is what she calls white hair). I was skeptical, but I did it because I really trusted her. She was meticulous and did a lovely job. The final exam was after I washed it. I am pleased to report I love my hair. The Keratin took the edge/crazy out of my hair. I actually didn't blow it out or anything and it looks great. read more

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Very nice salon. Had a wash and style. Stylist was nice also. Would return for same service

I've had the best experience at this Salon so far. I came in with 2 chunky blonde highlight streaks around my face and Alyss turned it into fall magic. I love the colors she used and the cut she did. read more

The Salon at The Arboretum - Blow Dry/Out Services Near Me - Austin, Texas

Had a great experience here. My hair was out of control! No roadmap whatsoever . Victoria did a fantastic job of taming my unruly hair and gave me a great cut. I'll go back and rely on Victoria's expertise. read more

Can't say enough good things about Tanya. She is a total artist and magician when it comes to hair. I appreciate her attention to detail, professionalism, and her passion as a stylist. Loving my Brazilian blowout, thank you Tanya read more

GET SHANNON PETERKA - she is a Senior Stylist and omgomggggg She is awesome! I know I just got a blow out... but my bounces stayed through out (the whole four days until my hair gets oily and I have to wash) ---- and my hair was so sooo silky and smooth (which prior when I had a blow out my hair still felt dry *definitely did not have the same results and the bounce was already gone half way through the day) she also gave me some great advice on my dry ends which I will definitely put into practice. ask for her! she knows what she is doing absolutely AMAZING! read more

The Salon at The Arboretum - get her! she's amazing (i did a blow out with her and am obsessed *will post picture) - Blow Dry/Out Services Near Me - Austin, Texas

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I never write reviews but I just had to! Allie was so kind, talented, and knowledgeable. I had such a great experience and will be back! Thank you Allie read more

I work 100 feet away from this salon and they wouldn't let me make an appointment without giving them my card number. Some credit cards (like the 2 I have) don't have the card number printed on the actual card, making it difficult to pull up the actual card number while on the phone. That's unfortunate because I can see the salon from my office but cannot book an appointment there. Lol what a stupid business decision. read more

I have been living in Austin now for 13 years and have tried many many top salons . Jennifer at the salon at the domain has met every need as a curly client it's difficult to find a stylist that not only knows how to cut your hair perfectly but also do a fantastic color. She has Cut my hair so I can wear it boats straight and curly and style at many different ways my color has never looked better it's natural And most importantly it is in the best condition that any colourist who has like my hair has left my hair and it feels soft not damaged the curl is sitting beautifully she doesn't amazing blow dry my style lasts until I wash it I give 5 stars and to thumbs way up to Jennifer and the people at the salon the atmosphere Is friendly professional and most of all no flying egos , I recommend anyone to visit the salon at the domain. More importantly the Pricing is really fair read more

The Salon at The Arboretum - Some pics of my hair with Jennifer at The Salon at the Domain. Not to mention the pricing is fantastic - Blow Dry/Out Services Near Me - Austin, Texas

Victoria has always taken care of me since before the Arboretum, she's great at what she does!

Shout out to Master Hair Stylist Tanya McAfee-South at The Salon for another perfect color! Tayna has been my stylist for 6 years and she nails it every time no matter what color I throw at her. Prepare to be pampered from the minute you walk through the doors! Amazing staff, great location and nothing but excellence! read more

The Salon at The Arboretum - Blow Dry/Out Services Near Me - Austin, Texas

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Best I have felt in a long long time. Overall, my experience here was awesome. They not only care about your hair, they care about YOU! It was such a nice human experience, plus I'm convinced they use magic to do hair. If you aren't happy with how it turns out, they are more than happy to help and make sure you're 100% feeling good and confident before leaving the salon (even if you've already gone home after your initial appointment!). If you're looking for a pleasant time AND a sick hair upgrade, this is the place to go! read more

I had a wonderful haircut experience today with Ally! She did a great job on my hair and was absolutely delightful to chat with. The salon felt relaxed, but also very nice. Highly recommend! read more

I have long hair and as a guy so getting my haircut is always a hassle, but when I walked in the receptionist was quick to check me in and I didn't have to wait for my appointment at all, Victoria took care of me and WOW! She is so personable and bubbly and she gave me exactly what I asked for! It's always so stressful getting my hair cut but she and the salon made it stress free and my hair feels great! read more

Holly is absolutely amazing!!!! All of the staff is so welcoming. I just moved to Texas and needed some major fix ups and I found the perfect place. My hair is naturally VERY tangled and Holly overcame the tangles in a very gentle, apologetic way. She is beyond knowledgeable and shared all her useful tips with me since I had lots of questions. I can't thank this team enough for the wonderful experience as a newcomer to the area. I can't wait to come back! read more

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Shannon is star! So happy with my hair. It was my first time to this salon after going to my prior stylist for over 15 years. Shannon made me feel welcomed and listened to everything I desired. My appt ended with a big smile on my face and hair hat exceeded my expeditions. Back for next appointment in late January. read more

Previously went to a different salon to dye my hair blue, but I wasn't happy with the result (it ended up looking like a weird uneven green). I came here hoping to get it fixed, and was able to book an appointment with Ayden quickly. She's super chill and is extremely talented with her work. After about four hours of her working her magic, my hair is now a beautiful blend of indigo and deep blue. I am absolutely thrilled. I look forward to coming back for any future touch ups. All the staff I encountered were very friendly, loved my experience here. read more

Best prices and wonderful services. I had great experience at the salon with Alex. She did an awesome job on my hair.. salon was very clean and the staff was very welcoming. I really appreciate their patience ( they don't rush you ) and how they make you feel so comfortable. Loved this place . Surely going again. read more

The Salon at The Arboretum - Blow Dry/Out Services Near Me - Austin, Texas

Allie did a great job at coloring my hair to match my natural roots. I'm so happy with the results!! The staff is also really nice, but be sure to book in advance because it's hard to get appointments. read more

Great place for a haircut, friendly staff and wonderful service. They responded back to me very quickly when scheduling an appointment through yelp Can't wait for my next haircut :) read more

The Salon at The Arboretum - My cut and blowout - Blow Dry/Out Services Near Me - Austin, Texas

I will never come back to this salon. I am so upset, that I've been crying for hours. I just move to town and don't know anyone here and based on the images of the salon, it looked decent. I made a reservation and got assigned to Stephanie. I wanted to do a root touch up and refresh my undercut (I usually buzz it to zero). I specifically several times expressed to her that it is very important she would follow the existing hair line and be really precise because I am not filling to loose anymore hair by raising the line if any mistakes occurred. She said she understood. When she was buzzing it, I felt she went past the line into my long hair area, on which she said "don't worry I didn't touch your actual hair". After she was done and I brush my hand through my hair, a huge chunk of it came out. On which Stephanie said "Oops! I guess I cut a little too much! Haha!" I asked her to turn me around and show me how it looks in the back. When I saw the results I could barely hold my tears. She went straight into my long hair with a buzzer and made one side completely messed up. Now in order for me to even it out, I will have to shave off a lot of hair that I am not willing to loose. Or grow it out which would take 2-3 years, cause my hair is really long. I don't understand how someone like this can get licensed and get employed at such nice salon. In my opinion If a hair stylist is not sure he/she can deliver what the client is asking, he/she should never accept the gig. I hope this review will help other people who are thinking to become the clients of this place. Sorry for any typos or misspelling. I'm still crying so it's hard to type. read more

The Salon at The Arboretum - I will never come back to this salon. I asked Stephanie to buzz my undercut. When I saw the results I could barely hold my tears. - Blow Dry/Out Services Near Me - Austin, Texas

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So, here's the thing; My hair doesn't qualify for the attention of a professional but this isn't about me. My wife and I moved here from Mass. about six years ago and she is very particular about her hair and very specific about how she wants to look. After going to several different stylists in Cedar Park and North Austin, She finally discovered Randi at the salon. Randi is a professional who realizes the Importance of listening. She is also very skilled in her trade and makes my wife happy and that makes me happy. Randi is also very personable and easy to communicate with (According to my wife) Therefore, if you are not pleased with your current stylist, treat yourself to a session with Randi. read more

THANK YOU, THANK YOU, THANK YOU AYDEN! Let me just say I have put off cutting my hair for several years due to fear of botched jobs that I am used to. Ayden not only made me feel comfortable she cut my hair in a unique and perfect way that left me feeling amazing. Found my new salon and stylist, worth every penny. read more

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Background: I have very thick, curly/wavy/does what it wants Texas hair. I rarely get my hair cut because most ppl screw it up and its traumatic (usually once a year). Every time i go in i tell my stylist to cut my short layer very short which usually means they need to cut 4+ inches off and to keep my longest layer long as my hair does not grow long or fast. No one seems to listen to this ever and they fight me on it. HOWEVER this was my first time here and Shannon is the FIRST person to actually listen to what I want and constantly ask me throughout if I was happy. She was so patient with me when I kept asking her to cut more off the top. I have never been so happy with a hair cut before and I think for the first time ever I have found someone to go back too. Shannon is so skilled, patient, knowledgeable, and more importantly SHE ACTUALLY LISTENS which IMHO is key to a great experience and haircut. Also, unlike tony and guy and other "top salons" They didn't pressure a sale on products, just laid out what she used and asked if I wanted any and left it at that. read more

Pricey but they do a great job! Great customer service and they cut so much of my hair off and it was exactly what I wanted. 12 inches gone and it has never looked so good and healthy. Very pricey but was worth it in my opinion. read more

Overall, pretty good. Brought my daughter in for a haircut. She has fairly long hair, but it's thin. The stylist spoke with her about her preferences and gave her expert knowledge. Cindy Saucedo- you're fantastic! Priced well. Not terribly expensive, not exactly cheap, but Cindy did a wonderful job. My only issue is with the front desk. They were not exactly friendly, to say the least. Two of the girls actually had a heated discussion while I was standing there, credit card in hand, waiting to pay. They did not acknowledge my presence until they had completed their conversation, which was well over a minute long. Advice to management: take the initiative and expertise from your stylists and implement it in your lobby. read more

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I love this salon! I have been going here until just after we moved to Austin in late 2017/early 2018. Kerry is my stylist and is amazing beyond words. I feel like she's family. My hair always looks amazing and on the rare occasion it doesn't turn out quite how we wanted (I had twins and the hormone changes made my hair kind of crazy) she fixed it ASAP. I cannot recommend them enough!! Especially if you're looking for the perfect shade of blonde! She's like the blonde whisperer!!! read more

I've loved all of the haircuts I've gotten here, Jennifer Scarlett gave me some really beautiful hair, shout out to her! I'll definitely want to go back to her. read more

I've come to this salon 3 times and my average rating is 5 stars. The first time I came here I left with beautiful color and I was so happy with my cut. The 2nd time I left very disappointed but they have gone above and beyond to fix my color the next day and make sure it's the beautiful soft golden natural tone that I wanted. Hair is weird and sometimes it absorbs too much toner, sometimes the smallest miscommunication can make you end up with gray ends but having great stylists that will take the time to make sure you're happy is everything to me! Excellent customer service! Kerry the owner is phenomenal and fixed my color beautifully :) I will definitely be returning. read more

Allison S is it the best! I recently went from long hair to a shorter bob and she was great at picking the perfect length! She's friendly and knows what she's doing with a lot of experience on her belt, my hair looked exactly like I imagined it! My friends and family all love the new cut, I highly recommend going to see Allison! read more

They provide amazing hair color/cut and styling as well as taking every safety precaution possible. They have gone above and beyond to ensure the safety of their clients and stylists. read more

I love this place! The atmosphere was very friendly full of smiles and kind people! Victoria has been my hairstylest for years now! She takes the time and asks specific questions and also gives me great advice on hair care! I thought I wanted bangs at one point and she went over all the maintenance it would require ( I never thought to considered) and was so polite about it! Hair maintenance and care is foreign to me so I value the advice given about the hairstyle and the product information! I always feel like a brand new person every time she cuts my hair! read more

I went for a partial balayage today and I absolutely loved the final color. Natalie was the hairstylist and she did an amazing job (just what i wanted). Extremely satisfied with the entire service. Love this salon and will recommend it to my friends. read more

The Salon at The Arboretum - Balayage partial - Blow Dry/Out Services Near Me - Austin, Texas