Made an appointment, came in, and the woman helping us was totally clueless, waste of time. Do it…read moreyourself or go elsewhere.

They were very nice to deal with, especially Priscilla Simpkins. She was our agent and had a lot of…read morepatience as we made several changes. However, there was one situation regarding a hotel we booked through them but it did not go through and had to be booked again at a higher price. In spite of this, they were very professional to deal with.

This has got to be one of the most efficiently run operations/ offices I have experienced as a…read moreclient. This review is for the DMV service option that AAA offers as a quick, no stress, time saving, hair saving( yeah and I only have 7 left) alternative to dealing with a DMV office. All included in the membership. Additional perks, benefits, bonuses and observations- * Value - for $3 a month, I have all DMV services, discounts on my auto insurance, a defensive driving class offered for a fee, roadside assistance( towing, tire service and fuel delivery, battery and lockout service),travel planning assistance, free maps, FREE Identity theft protection and free Hertz Gold rental car membership. * The communication between the staff is phenomenal. Great teamwork.. * Thank you to the wonderful and proactive manager Alice.Hats off to the methodical and kind Jim who got me in and out in less than five minutes.The accommodation and respect I got from Melvin was so warm and off the charts regarding my specific situation being a military veteran and leaving for an overseas assignment in a few hours * The line was seven deep as the door opened at 9 AM and three different AAA employees including Alice greeted us all with smiles and walked us to different counters depending on our appointment or service needed * This Garden City location is a half a mile south of Old Country Road on the south west corner of Franklin Avenue and 12th St. The entrance is from the rear. Panera Bread is next door. There are loads of parking spaces. AAA grade to this AAA Garden City office!

For those using AAA for roadside assistance, here are my issues:…read more1) I've been a "member" for 15 years; I renewed a month ago, but bought a new car that has roadside assistance for 2 years; 2) I thought it would simple to downgrade my plan from "premier" to "classic" . . . nope! 3) AAA Mid-atlantic - unlike AAA Northeast - does not provide pro-rata refunds . . . "it's a corporate rule" I was told over and over by the supervisor at the call center; 4) I also could not cancel my membership; I'm stuck with services I won't need for 11 months. 5) This is a greedy rule; 6) I had always declined roadside assistance from GEICO and USAA . . . but never again! As I learned today, it's the same level of service as AAA and MUCH CHEAPER! 7) With this auto-policy service, I can change at any time with a pro-rated reduction; 8) I cancelled my AAA auto renewal and will never use them again. Don't get caught in the AAA-renewal rut out of habit as I did; there are other strong alternatives that won't take advantage of a life change.

Lack of transparency, poor value--book hotels and tours yourself instead!…read more We paid ~$18,000 (flights not included) for our two week Italy honeymoon through Blue Ribbon Travel. Hotel invoices we obtained directly show only €3,470 total--yet the agency refused to provide any breakdown of where the rest went, even after we asked repeatedly before and after the trip. Multiple days had zero activities planned and no guidance on what to do or see, despite paying for "curated" planning. Tours were poorly timed (too early when venues closed, guide even said she told the agent this and was overruled). We had to handle logistics ourselves using Google and hotel staff, and almost missed a flight due to lack of communication between the agent and driver. The tours themselves were often ones you would find on Viator and Tripadvisor - we found most of these tours online since the agent just copied and pasted the text, and these tours were often only a few hundred dollars - nothing justifying the exorbitant cost. Save thousands and stress--book hotels direct, arrange your own tours. You'll get better value and control. 1 star only because the scale doesn't go lower.

Ellen and Christine used to be a landmark at Liberty Travel and opened their own place. Both of…read morethese ladies give great sound advice and more often then not they have been to the travel destinations themselves. You can't beat that experience and they will try and beat other prices but I go here for their expertise as when I go away I demand the best and they tell me if that 5 star hotel or restaurant is truly 5 stars. I have been stuck in bad weather or was not satisfied with my accommodations and they fix it during the trip. This service is beyond and above any internet shopping and I strongly suggest using them.

We have used Sheila Zimmerman at Herricks Travel for 14 years and multiple trips. She is a true joy…read moreto work with. She provides honest feedback and input on trip planning. She is easy to contact and always helps with the smallest details. We can't wait to plan our next trip with her. Thanks,

Fern helped my husband and I create a beautiful Parisian honeymoon for this coming February. She…read morehas always been easy to get in contact with, so helpful, and touches base about plans every so often. Without her, I'm not sure if we would ever go on a honeymoon; the process of finding hotels and flights, plus transportation in between said hotels and flights, is massively daunting. Fern took care of 100% everything. We know that we'll be having a once in a lifetime experience in a few weeks all because of her attention to detail! Can't wait to add an update soon :)

I was very nervous after seeing the other reviews on Yelp, but we actually had a great experience…read moretraveling to Costa Rica through them. The website is terrible and customer service is so-so but that's the tradeoff for the amazing deal. We worked with Nick who I will admit wasn't the most friendly customer service person I've ever met, and at times it felt like he just wanted to get off the phone with me, but he did get the job done. He had personally done this same Costa Rica package before so he was able to make a suggestion to adjust our itinerary and we ended up changing the airport and removing the San Jose destination for more time in the other locations. In Arenal, we upgraded the hotel from the basic one to Hotel Mountain Paradise which was totally worth the extra cost. We didn't upgrade in Samara and went with the basic option, Hotel Sol Samara, which was fine and the staff were great but it's out of the way and very basic, if I did it again I would probably upgrade that hotel too. The base price is so cheap I think it isn't too hard to swallow the extra for a nicer stay, but that's just me. Nothing went wrong with an of the flights or tours or accommodations so we never had to contact Travel By Jen during the trip, fortunately. It seems like that's what people had the most complaints about. I will say that I did plan very meticulously and I mapped out all of our locations and the timing, and I contacted the tour companies for details and confirmation via WhatsApp in advance, which I'm sure helped to avoid any mishaps. All in all, it was a relatively easy process to book, and an amazing price for a wonderful trip! I don't regret a thing.

We booked a Costa Rica trip with Travel by Jen through Travelzoo, and overall we had a wonderful…read moreexperience. Costa Rica itself was absolutely beautiful, and the itinerary included some great destinations like Arenal, Tamarindo, Monteverde, and San José. Once everything was in place, the trip itself was very enjoyable and memorable. We did experience some challenges leading up to and during the trip, particularly with communication and some logistical issues around accommodations and reimbursements. That part of the process was stressful, and communication at times was more difficult than we would have liked. That said, I do want to acknowledge that Cody genuinely tried his best throughout the process, and once Danielle became involved, everything was handled professionally and thoroughly. Danielle ultimately sorted out the reimbursement issue, followed through on what was promised, and helped bring the situation to a fair resolution. We truly appreciated her stepping in and taking the time to resolve things properly. While the communication could have been smoother overall, we're grateful that Travel by Jen stood by their commitment in the end. The rest of our trip went very well, and Costa Rica was an amazing destination. Thank you to Cody and especially Danielle for ensuring the issue was resolved.

Had a great experience booking my last trip with Taylor! She was super sweet and very accommodating…read more(and we drove her nuts with our requests, so that's saying a lot!) I just wish she had made us aware that purchasing the insurance from the airline would not be the same coverage we could have expected from the insurance they offer. We simply followed the prompts to add the insurance when we were confirming our flights and apparently we shouldn't have. Luckily there were no issues so insurance wasn't a concern, but peace of mind is priceless :) Will likely be booking more vacations with them in the future.

My fiancé and I went to Liberty Travel for help planning our destination wedding. We worked with…read moreNicole and she exceeded my expectations. She helped us make decisions and was very knowledgeable about the resort we chose and the programs/incentives they offered. Not only did she help us, but she also helped our friends and family book their trips to our wedding; which took a huge chunk of stress off of our shoulders. If you are planning a trip we strongly recommend Nicole and Liberty Travel, we will definitely be using them for all of our vacations going forward.

The Ladies at the agency maintain a good level between professional service and warm friendly…read morepersonalized advice. The itenerary they put together for our trip to Azores was perfect, complete and tailored to our tastes and wishes. They were very patient with us and our constant changes and questions. Thank you! We had a wonderful time.

Thanks to Maryam and Isabel for their great work as always they do .we had a amazing time in Aruba…read more. They are professional what they doing ,always ,and can't wait for my next vacations plans with them.

I have used Great Value Vacations many times and have recommended them to numerous people. Great…read moreselection, service and value.

We traveled to Rome and Sicily on a tour. The tour operator didn't do his job properly. Example: he…read morewould sleep on the bus instead of teaching us history. Or when someone. Had to go to the restroom, he told her to hold it but she couldn't. It took a fellow traveler to tell him "isn't that Peto?, wouldn't there be a restroom there" as we were approaching it. He did stop the bus. Just two of many examples of a poor tour guide. But the tour itself was great and the accommodations were great as well. Also, I wouldn't recommend taking the boat from Rome to Sicily.

They lie, there Yelp site days there open on Saturday but there not. What kind of a travel agency…read moreisn't open on a Saturday, ridiculous.

My husband and I were planning our honeymoon and decided to use a travel agent for the first time…read more Donna was an absolute pleasure to work with, she gave us guidelines and advice where not to go (since it was hurricane season) and recommended Portugal. We would have NEVER thought to go here and let me tell you, it was the most incredible trip, it was all we could've hoped for our honeymoon and more! Donna helped us stay within our budget and knew the exact amount of days to stay in each city so we were never bored, or rushed. All of our hotels were with beautiful views and great service. We honestly had no complaints on a full 2 week trip. D'andrea was wonderful and we'll be using them for all our travel needs in the future :) Thank you Donna!