I have had Pavlov for a couple of years now. Service has been great. I had one hiccup when I…read morefirst connected with them, but service since has been flawless. Frontier came around the neighborhood a couple of weeks ago. They almost enticed me to switch, but I opted to stay because I could get the same speed from Pavlov for less money. I also like the fact of "why switch it, if it isn't broke?"

My internet during the day time is slower than the old dial up I had years ago. download 75.16 -…read moreupload 21.5. But in the late evening it speeds up and works fine. Every time I call it's unplug this and that. Ordered costly Cat 6 cables per their request, no help. Its an ongoing problem and the techs work off of a script on troubleshooting and that's all they know. Did they offer to send anyone out to check the problem. HELL NO. At least the previous providers cared enough to come out and check it. So if you want a provider that offers no help, and reads off a script, and speaks poor English, and is costly, then use Pavlov Media. If you want better service with help, then look elsewhere. I would have given them lower that a #1, but that score wasn't available.

Shit company, doesn't pay any heed to complaints, outrages are so frequent. Absolutely not…read morerecommended for anyone. Very inefficient.

Would have gone for less stars if I could. Terrible service. Intermittent outage. If you call them…read moreto report a problem, which every other apartment is facing in the building, they tell you that its a $100 charge for a tech visit. Plain and simple rip-off.

This is not to address the frequent outages and other glitches experienced with Comcast, or their…read moreridiculous prices. This is addressing their "customer service." I recently called them for help. The agent to whom I was connected possessed an accent that I would have found challenging to understand but that issue was exacerbated by the background noise. Apparently all the agents are sitting together in a group so there were numerous people talking all at once so it was difficult to discern one voice from another. Instead, it was a cacophony of voices. I ended up hanging up. Their Chat Box was no better. Whatever I wrote, the response was the same. One directive was to sign in. Well, the problem I was reporting was that I was unable to sign in. Comcast is a prime example of "laughing all the way to the bank."

Comcast might be the worst company with which I've ever dealt. When you have a terrible awful…read moreproblem with them (and you will, all the time every time), please don't hesitate to contact the store manager directly since that's the person you need to bother to actually get something done. One of the unhappy employees at this service center was happy to give me her business card: Beth Hoffert Telephone: 224-229-3260 Mobile: 217-519-0681 Beth_Hoffert@cable.comcast.com

Good Vibes is a throwback to the relaxed audio/video specialty stores of yore, yet it stocks…read morecurrent brand name gear at competitive prices to big box stores. The staff and owner are knowledgeable and passionate about what they sell. I spent over an hour discussing the advantages of similarly priced big screen Sony, LG and Samsung OLED models before choosing an LG. Jason, their installer knows TVs inside and out and is a perfectionist when it comes to installations. He actually used a carpenter's level to insure my TV was perfectly angled and positioned. He performed all of the basic set up and then some. Tell him your viewing preferences and he adjusts the set to those before he departs. I requested that my new LG G5 be set for accurate streaming and cinema and he obliged. It felt good doing business with a civilized locally owned store. (Incidentally, I paid the full retail sale price.)

I was on the hunt for a specific TV mounting system, but most companies I contacted either demanded…read moreoutrageous markups or insisted on bundling installation services at an absurd cost. That's when I started my google search and located Good Vibes in IL (I live in GA). I figured they wouldn't be able to help me but decided to reach out anyway, and I'm so glad I did! To my surprise, the owner himself, Steve, got back to me the very same day. He confirmed the product was in stock and offered it to me at a reasonable price--no hassle, no gimmicks. Even better, the mount arrived the very next day! Talk about exceptional service! I couldn't be happier with my experience. Huge thanks to Good Vibes and Steve for going above and beyond!

I recommend their service, not so much their prices. They are overpriced compared to AT & T and…read moreT-Mobile. The real reason I stay with them is because they work almost everywhere I go unlike some of the competitors. I just can't force myself to sacrifice service and call quality for lower prices.

I had accidentally purchased a Verizon phone on bestbuy.com. I came in to get it activated, and…read morethey actually activated it for the minimum amount of money (a $35 one time paygo plan) with no upselling, lying or hard selling. The service rep, Sarah, activated and set up the phone as part of the process. I have had such terrible experiences with multiple other carriers that I was thrilled that the rep at this store actually helped me out without trying to scam me. If we ever decide to switch carriers, we will definitely look at Verizon first.