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    Xfinity

    1.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    2 years ago

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    Provide Net

    Provide Net

    (3 reviews)

    Amazing place with great prices. The staff is super friendly and helpful and instead of having to…read morego through those annoying teleprompt stuff, you get someone on the phone right away! Great service where you can get help right away and techs will be there IMMEDIATLY.

    I've used Provide.net for over 3 years which is enough experience for me to give a good account of…read moretheir service. I didn't want to use Xfinity or AT&T (although Provide.net uses AT&T to provide their service) because I didn't want to be locked in a contract. I am month-to-month. At the beginning of my service, I bought a modem/router for $100 straight from Provide.net. This is great bc I do not pay a rental fee for the modem. I own it and it hasn't outdated in 3 years and I am sure I will get many more years out of it. My service costs me $40 a month. I pay every 3 months at once (this is how they do their billing) but that is fine for me. The service is DSL, but I see no difference between that and fiber/cable, which I have used in the past. Zero difference! So why pay more? I am streaming Netflix on one or two devices at the same time and someone else is probably using the Internet in the house too. The speed is fast. Everyone can do what they need to do. Also, in 3 years, I haven't had bouts of lost connection. The Internet is always working fine. It is 100% reliable. I am thankful for Provide.net because I can walk right into their storefront on Hewitt 10 minutes from my house and talk to a real human if I ever needed, which I don't, but I could. They are also not like corporate Xfinity puppet people, who totally suck! They are real guys who are totally upfront and casual to talk with. I'm never leaving Provide.net and highly recommend it to home Internet users.

    WOW! Internet, TV and Phone

    WOW! Internet, TV and Phone

    (200 reviews)

    I love wow Great customer service…read moreThey care about customers And we need to get behind this company My service never goes out The rates are great. Best internet 2025!

    The nightmare is finally over with this internet provider…read more Summary since my last review: -Multiple "unexplained" outages. -Discount periods became less and less where I was calling every two months to get a new one re-applied -Final discount ask was not granted and I was only given a slightly higher speed -Cable re-bury effort after our line got cut was redone 5 times and still kept popping up. They claim to bury 18 inches but it looked like 4 or 5 inches at best -Unexplained bill increases. Most likely pulling back their covid-era speed increases by charging their customers. -Customer service chat/phone call is the worst I've ever dealt with. Agents need to have the issue repeated multiple times. You're reporting an issue and they say "excellent, I'm glad to hear that and hope you're doing well". Either not understanding or not listening. -Canceling was very painful. Could not be done through chat, had to be done over the phone, was transferred 4 times and kept getting asked to renew. I'm still getting calls and emails to reactivate my service. I also had to pay Fedex to ship my equipment back, I couldn't drop them off at this location. I know most internet/cable companies are poor but WOW is by far the worst I've ever had. Avoid at all costs.

    AT&T Internet

    AT&T Internet

    (95 reviews)

    Wayne State

    I hate AT&T. Uverse internet gets the job done - it's nothing extraordinary. I sometimes have Wifi…read moreconnectivity issues. Why do I hate them? Well, it's quite simple: You can never, ever trust that what you're being told by a customer service/sales rep is correct/complete. If you don't know what to ask, you can get screwed. You can call three different times, talk to three different people, and get different info from each one. Wait times to speak to a rep can be very long, and God help you if the rep who finally answers can't help you - and that's often the case. When you get transferred, you'll have to explain the entire situation all over again...each time you get transferred. That alone can turn the calmest, most peaceful of souls into a raving lunatic. The two-star rating is for average internet and horrific customer service.

    I would not recommend this business at all. You can have Internet and then randomly boot you…read morebecause they decide they want to do an update while you're using the Internet. They don't have common sense. They don't know when the pick and choose the right time to do stuff like when people are not using the Internet they just say oh you're using the Internet oh well we need to do update. Forget you and boot you off save your money. You're better off going with T-Mobile or any other company. I highly highly suggest you do not go for AT&T. They are not worth it. They're not worth the time or the headache. so if you have very important work or home work of any kind that requires Internet, do not use AT&T. They are straight trash.

    Xfinity - isps - Updated May 2026

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