Outstanding service!!…read more So, I was in a bad mood after struggling for over a week with a recently purchased phone that was not working properly. The employees at the Verizon Wireless on Fleet Street were amazing and turned my day around!! Solutions Specialist Veronica was very patient and listened as I complained about the issues I was having with my current phone. She was very knowledgeable and gave options as to which phone would work better for me. After looking at few cases on the wall Veronica was nice enough to bring out a large selection of colorful cases from the back room for me to choose from. She was nothing but friendly and helpful. Solutions Specialist Christian was equally as wonderful. He was fast and efficient when setting up my new phone and transferring all of my contacts and applications. He even put on the case and screen protector for me so I wouldn't have any annoying bubbles. Solutions Manager Gimel took extra time to go through and set me up with the best plan for my budget, even when it got a little complicated. You can tell he really cares about his job and giving people the best deal. It is really hard to find someone who puts the costumer's interest first like that in sales these days. I really appreciate the amazing staff they have over at the Verizon Wireless on Fleet Street. Ask for Veronica, Christian or Gimel and they will definitely take care of you!

I've been paying Verizon gobs of money for years, send my daughter to pick up a phone and you can't…read moretransfer her data?!!!! Oh there's still time for me to return it and cancel allllllll lines!!!! No respect or proper service.

Came in about 2 months ago and I have to say it was easy to switch my phone carriers and I got a…read morefree phone. The phone was much nicer than my other. The employees were very friendly and helpful.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

The monitoring is essentially useless. The company will bind you in a 3-year contract…read more At the end of the contract they wont cancel it. In spite of what they told me two months before upon an inquiry I made. Instead they continued to debit my account. There is no way to stop it from your bank. Be aware of the scam and of their lies. When I cancelled with a form that I have to fill out, there was no acknowledgement. They still debited my bank account. They argued that there was a 3 days cancellation policy; this 3 months after my 3 year contract has ended. I have to yell for them to promise a refund for only 1 month. I am holding my breath. If this goes on, I will take them to court.

Lost service every time wind blew Hard to Get Tech support…read moreWorst thing the won't remove dish my HOA complaining

I have been a loyal Dish Network customer for over 11 years, but I am deeply disappointed with the…read moreway my account has been handled since my decision to cancel service. Due to continued price increases, I chose to terminate my service in November and called to cancel. The representative I spoke with assured me that my service would be discontinued and that I would receive a prepaid return box for the Hopper equipment. After this call, I logged into my account and made what I believed to be my final payment. However, unbeknownst to me, Dish Network reinstated my service without my authorization and continued to bill me. Since I had already moved on to streaming services and was no longer using Dish, I had no reason to suspect that I was still being charged. When the return box never arrived, I called customer service again, only to discover that my account had been reactivated. I was then wrongfully informed that I had agreed to renew my contract, and when I disputed this, the representative placed me on hold to check with another department. Upon returning, I was told there was no evidence of my authorization for renewal--which confirms that my account should have been canceled as initially requested. To add insult to injury, despite finally being able to return the equipment, Dish Network has added a non-return equipment charge to my account. I am now being forced to pay for two months of unwanted service and an unjustified fee, making this situation feel like outright extortion. Consumers be very careful

love gigstreem! setting up my wifi was super easy and not hard to do, and i haven't had any issues!…read morei like the reliability, definitely will be recommending fs

Using Gigstreem has literally prevented me from working from home because the support line has…read moreclosed my tickets without resolving my issues multiple times over the span of 3 weeks. I need to connect to a VPN for my work place, however, the connection is ONLY blocked whenever I am connected to the Gigstreem network (The ISP of my apartment complex). I have detailed the issue and escalated it multiple times to Gigstreem support, however, they have just kept on closing my tickets without resolutions after "escalating to the engineering team". They have been hesitant in hopping on a live call session to see my issue in real time and insisted that they will be "working on the issue after the call". I have been waiting on a resolution for 3 weeks, I even have escalated this issue to my work support and the VPN provider's support who have both confirmed the issue is from Gigstreem. I have confirmed that as well since the connection works when I'm connected to any other non-Gigstreem network. It is really disappointing to be locked into this ISP and their support channel just refuses to even look into this.

Crap company with extremely ineffective practices. They have a different department for every…read morelittle thing resulting in lack of information and extreme wait times for the customer. Was lied to several times and still don't have service. Screw this company and avoid them at all costs.

I switched from Xfinity internet service last week, it was getting too expensive. Great speed for…read morestreaming on our living room tv, never had a dsl connection before. The service person wore a mask and was helpful when questioned about the new WiFi.