I had an exceptional experience with Frontier Fiber installation at my house yesterday. The…read moretechnician was thorough, personable, and made sure that everything work everywhere in my house and even outside the house on my property. He was there for three hours because they had to run cable from a neighbors pole up the street. Excellent service.

They promised us a visa gift card for setting up service. Gave us a coupon for Samsung discount…read moreon product purchase. We don't want the coupon. We don't want to purchase anything. Pretty stinky to promised visa gift card and not provide it.

We had DirecTV satellite service for several years, then switched to Dish a few years back for a…read more(slightly) lower subscription price. When Dish kept increasing our monthly fee, we decided to switch to DirecTV Stream. After I signed up for the "no-risk" trial of DirecTV Stream, I called Dish to cancel that overlapping service. At that point, Dish transferred me over to a customer retention specialist who made me an offer that we could not refuse. At that point, I signed up with Dish, then called DirecTV to bail out of their service. Good luck! I was beyond their 14-day trial and could not cancel without paying them for the entire 2 year contract. They were holding me hostage. I then called Dish to explain the situation to them and to cancel that service that we had just ordered the day before, and THEY also tried to hold me hostage and expected me to pay for an entire 2 year contact. After threatening Dish with legal action and reminding them that the contract could be revoked within 3 business days, they caved in. So now we are stuck with DirecTV Stream for 2 years. It came with the one Gemini device and remote. We have two TVs, and I was not willing to pay them to lease another remote, so I bought two more online. We have had frequent and recurring problems, where we are watching recorded programming and where an error message suddenly pops up, saying that it has lost our Internet connection (which is total nonsense). The only way to escape this when it happens (error code 10007-013) is for me to restart the device. I had to do this yesterday and again today. So much for "streaming". I called DirecTV when this occurred today, and their technical support was totally useless. She wanted me to reboot my Starlink modem, which is working fine with a dozen other devices in our house, including the other TV. I have also had issues where I have had to totally reprogram one of the Gemini remotes after it kept freezing up. Waiting for this contract to end is worse than waiting for the next election cycle.

Direct tv offered $200.00 rewards visa gift card for new customers that took the higher priced plan…read moreafter 3 months of service. I did that and here I am 6 months later....They didn't send me shit !! Freakin lied to me !!.....Watch out fer this cable company.

Personalized service, great quality and extreme value, top notch install experience. Serving all of…read moreyour telecommunications home and businesses needs.

From the owner: Here at Taylor Made Communications we pride ourselves as locally owned and trusted experts on your…read moretelecommunications needs. With custom installs that provide each and every customer their own unique value, along with honest and integrity complete service year round!

I have never witnessed a service technician go above and beyond as Brennan did.My television would…read morenot communicate with my home theater system,He not only tried a new adapter but took me to the retailer in his company van to exchange the television for a model that would work.Even the girl at the service desk said"you brought your own technician". Kudos to him and his supervisor Frankie,who followed up with a call later. I just could not believe that kind of dedication still exists today. EASTERN VIDEO SERVICES...THE BEST BY FAR Thank you Joe D.,a customer forever

I contacted AT&T on December 27th due to a problem that we were having with our service. After…read moretalking to the customer service representative, it was determined that we needed an updated box since we have had the same receiver box since 2010. An appointment was set up for Monday December 31st. We received a phone call on Sunday night stating that the appointment would have to be cancelled as the technician did not have a receiver box (which I believe is necessary for any Direct TV customer) and the earliest they could come was Thursday, Jan. 3rd. We continued to have problems with the sound on our receiver (which was the original problem that caused us to purchase a new television) We contacted customer service again and the earliest appointment we can get is Monday January 7th. After spending over 300 dollars for a new television and missing work as they did not call until the night before to cancel we are told that we will have to wait a week and a half to resolve this problem. I feel that it is poor customer service as we called on December 27th and they set us up as a priority and got an appointment within 2 days and then appointment cancelled the night before. We missed work and when calling customer service stating that they could not help us even though the equipment that they supposedly was out of was a common piece of equipment that any customer needs. After being a customer for over 20 years I feel that is is a disgrace as to how they treat their long standing customers

When we started getting intermittent "Insufficient Signal" notices on shows we had our Tablo OTA…read moreDVR set up to record, we gave Connect Tech a call for service. Dave arrived with an assistant and quickly diagnosed a weak amplifier up on the antenna. They brought out the 40 ft ladder and had the new amplifier installed in about 30 minutes. That visit was two weeks ago and we haven't had a single missed program since. We continue to be very happy customers of Connect Tech, highly recommending Dave Riollano and his team!

Called and came out next day. Very responsive and helpful. Would definitely use again.read more

Be very careful when they try to sign you up with incentives! I was supposed to get a free…read moreAmazon.com gift card. Now they are asking me what the code was from a month ago. Who remembers the code after everything was all set up! So I signed on with Dish and Frontier wireless in order to receive the gift card. I'm am actually on the phone trying to get my free gift card. The wait time on hold is ridiculous and you cannot cancel for two years or you pay a large fee!! I say if they record your conversation then listen to it because then they will get the code and the rep telling me all about my free gift card. I smell fraudulence and it stinks!!! They are now telling me it will take 2 to 4 weeks, I'll let you know? Still didn't get the gift card!!! Thank goodness I didn't get the gift card because then you couldn't cancel!! I changed service which was tough to do! They were pushy and rude! Not using your service anymore!

Once Again I have had the horrible experience to have to call Dish Network regarding a reoccurring…read moreproblem with one of my home receivers ( I have several receivers in my home) This one receiver constantly shorts out and the screen goes black. I have done everything as requested to fix this receiver via their phone reps and online help. I'm at the point now where I told them I Do Not work for Dish and should not have to fix their equipment !! I have asked for service and for the receiver to be replaced! Apparently my request is not acceptable! They have refused saying I should "troubleshoot" the receiver as instructed! How Many Times must I do this??? Now this company has the unmitigated gaul to say they will (one time only) send me another receiver for Me to Hook Up and if that wasn't the problem they are absolved from any further responsibilities regarding this matter. In my opinion Dish Network needs to immediately revamp their service before even more customers leave their network.