Cancel

    Open app

    Search

    Xfinity Store by Comcast

    4.8 (4 reviews)
    Closed 11:00 am - 6:00 pm

    Services - Xfinity Store by Comcast

    Internet service providers

    Security monitoring services

    Security system installation

    2 More Services

    Security system repair

    Television service providers

    Xfinity Store by Comcast Photos

    You might also consider

    Recommended Reviews - Xfinity Store by Comcast

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    2 months ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    2 months ago

    Bought a phone for my son Lauren was great and has great customer service!!!! I love xfinity I have wifi 3 phones and cable with them.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    No waiting no huge lines got assisted right away I love this store! And I love the service I was given

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 months ago

    Amazing customer service--friendly, fast, and helpful. Made the whole experience easy!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Xfinity Store by Comcast

    You might also consider

    Tekify Fiber & Wireless - Outside wiring - the black wire goes from the wall all the way up to the roof

    Tekify Fiber & Wireless

    (70 reviews)

    Been with Tekify for almost half a year now. 97%+ it's reliable and has no issues - which is miles…read moreahead of Xfinity. The Good ° $65 a month, no guessing ° More reliable than Xfinity ° Better Customer service than Xfinity & AT&T - You can reach them by text and they respond back quite quickly ° Easy & clean installation ° Upload speed is amazing! I'd only get 6-14 Mbps with Xfinity, so 90 Mbps is a huge upgrade for streaming The Bad ° The wireless point to point isn't blazing fast. Average 315-420 Mbps - Only really felt when gaming or updating The Ugly ° Not Tekify's fault, really it's largely the whole bay area, but no fiber option at my old house and at my new house ° Can't service a lot of friends I've recommended because of trees blocking line of sight Xfinity had better speed overall but I was always guessing what I'd get from day to day and it would always randomly go down. For half the price and better reliability and customer service, Tekify is a much better value!

    We were getting more and more frustrated with Xfinity internet due to outages and rate increases…read morewithout notice. We did a ton of research before going with Tekify. We worked with Ryan, who was able to answer all our questions. Their monthly rate is 1/2 what we paid for Xfinity. It's only been a week, but our internet has not dropped once. Moises, the installer, arrived on time and did the entire installation himself in about 4 hours. He first set up a temporary antenna to check the download and upload speeds. Our speed was even better than what they had quoted. Once the antenna was set up on our roof, a cable is then connected to an outlet in our house. Once we set up our routers, everything worked seamlessly. Moises didn't leave until we confirmed that all of our devices were connected. If you live in the Fremont or neighboring areas, I highly recommend Tekify for your internet service.

    Sail Internet - We're thrilled to be voted a Neighborhood FAVE for another year. Discover how Sail does things differently than Big Cable.

    Sail Internet

    (197 reviews)

    North San Jose

    TL;DR: Solid and reliable…read more Installed 7 months ago, and I guess I forgot to write a review. Performance is consistently better than promised, much faster than we need, an lower latency than our previous service (DSL), and costs less.

    They took over a well-oiled machine from Paxio and turned it into a fickle jalopy of internet…read moreservice. I never had this much downtime and maintenance from Paxio. The disruptions are frequent and too many times have made my home server unreachable while traveling. Most of the time the service resumes, but on occasion I've had to have a neighbor or relative enter my home and reset the connection for me. Super effing inconvenient! Also, there is no roadmap for connections faster than 1 Gigabit, even while even more worthless competitors like Xfinity and AT&T offer 2.5 and even 5 Gigabit. And lastly, they increased their rates a few months ago. They offered a discount if you paid for a year in advance, but offered no way to do that online. It wasn't until I contacted customer service, that they gave me the details of how to do so: by writing a physical check and sending it to a physical address, no ACH or Credit Card options (which are available to those who pay monthly). Like, I'm boomer AF, so I still have a few checks laying around, but who else in 2025 still has a checkbook? When it works, I'm grateful, but internet service is binary. I just need it to work. Always. And it doesn't. End of story.

    Xfinity Store By Comcast

    Xfinity Store By Comcast

    (3 reviews)

    I've been to a fair share of xfinity stores and always left with nothing resolved. But today!!!…read moreThanks to Lucas!!! My bf and I been with xfinity for a while now and never had a good experience in person or on the phone. Lucas Gave us the information we needed, didn't try to up sale us on anything, and was quick and efficient with our time! We left with exactly what we needed. Thanks lucas!

    I had an absolutely outstanding experience working with Eli at Xfinity. From the moment we walked…read morein, he was warm, professional, and extremely knowledgeable about everything Xfinity offers. We came in with multiple concerns -- our internet bill was too high, our mobile plan with T-Mobile wasn't meeting our needs, and we were looking for a better overall solution. Eli took the time to listen to every single issue we had and walked us through step-by-step on how he could help. Not only did he lower our internet bill significantly, but he also made the transition from T-Mobile to Xfinity Mobile seamless. We switched five lines over, and the entire process was handled perfectly. He explained everything in detail, from pricing to coverage, and even helped us understand that Xfinity Mobile runs on Verizon's top-tier network, which means we're getting premium coverage at a much better price. It's rare to find someone who is both extremely knowledgeable and genuinely cares about their customers, but Eli is one of those people. His experience in the industry really shows -- he knew exactly what plans, promotions, and solutions would work best for us. He went above and beyond to make sure every question was answered and every concern was addressed before we left. We walked out not only with a better plan and huge savings but also with the peace of mind that we made the right choice thanks to Eli's guidance. If you're considering switching to Xfinity or even just want to see if you can lower your bill, go see Eli. He is hands down the best representative I've ever worked with in any service industry. For anyone looking for him, he actually goes by Sowile, and we believe Eli is just his nickname -- so make sure you ask for him by name!

    Twist Broadband - Bring 'work from home' to a whole new level with Twist

    Twist Broadband

    (7 reviews)

    Evergreen

    Edit: As their network continues to blossom, I am now able to reach 800 speeds thanks to a new…read morebandwidth source! Twist Broadband has made a world of a difference for our household. The price cannot be beat, and the performance has been excellent. Our installer Jeff M was smart, efficient, and ran the cabling in a very neat fashion. We went from paying hundreds of dollars with Big Cable to only $65/month for their 500mbps plan. The support over phone is also local and responsive. Our household has plenty of bandwidth, and with my wife and I working from home, we are able to do so in an effective manner. No longer do we have to do the dance with Comcast each year to plea for a better rate. And the best part? No data caps to worry about. Twist will also give you an Eero router (or two) for WiFi if you need it. They are super easy to manage and set up, our wifi coverage is on point across both floors of our house. If you work from home, stream a lot, or have a gamer in your household, Twist Broadband is the way to go.

    After four months, I am even more delighted. Great signal, only one daytime outage of about 10…read moreminutes, so much better than AT&T DSL. ---- In my area of San Jose, the Internet options were Comcast (Ugh!) or AT&T's slow 50Mbps DSL at $60/month. Sail Internet/Twist Broadband, with only a $5 upcharge compared to ATT, provides a reliable 500Mbs connection. Installation included two eero 6+ mesh routers, which provide strong coverage throughout our house. The eero app must be installed on your phone for the installer to proceed. Maybe Sail Internet limits the available options on the eero app. Because of limit control options, it took hours to successfully add some old devices, particularly my Sangean and Auna Internet radios, to the network. TIP: For those who are not network experts, I recommend asking in advance if the installer can verify the network connections for all devices (robovacs, alarm devices, streaming boxes, TVs, printers, etc.) before departure or that you have a tech-savvy friend to help with connection issues after installation. TIP: Changing the router's network password to the same as your old router's password will make the changeover much easier.

    Sonic - Sonic is bringing fiber internet to Berkeley and beyond.

    Sonic

    (4k reviews)

    Been a customer for a long time. Got Fiber internet through Sonic in 2021 or so when they made it…read moreto my neighborhood, and love the speed and reliability. They're a small local business who offers Internet responsibly and fairly. Had a recent interaction with Najib K which reminded me how much I appreciate the service as well. Najib was wraping up a service call for another customer, and I happened to catch him on the street with a quick concern I had before he drove away. He was able to give me friendly, professional advice, and gave me his card to follow up if needed. Really appreciate them!

    I signed up for Sonic expecting reliable service and professional communication. Instead, I've…read morespent over a month waiting for internet installation with virtually no meaningful updates from the company. After scheduling an installation appointment that was already weeks away, I waited the entire month only to receive a call on the day of the appointment informing me that it was canceled. Not only was the appointment canceled at the last minute, but Sonic couldn't even provide a new installation date. Their answer was essentially, "We don't know when it will happen." The most frustrating part isn't even the delay itself--it's the complete lack of communication. For over a month, there were no proactive updates, no realistic timeline, and no effort to keep me informed about what was happening. If there were permit issues or construction delays, why wasn't that communicated earlier? Why was I allowed to wait weeks for an appointment that apparently couldn't be fulfilled? What makes this even worse is that Sonic offered no temporary solution whatsoever. If fiber installation was delayed indefinitely, they could have suggested an alternative service, temporary internet option, or any kind of stopgap solution. Instead, I was left completely in the dark and without internet service. When I called customer service to get answers, I didn't get any new information. The representative simply repeated the same explanation about waiting for a permit over and over again, without providing any timeline, updates, or accountability. Delays happen. Permits can take time. Customers understand that. What customers don't appreciate is being ignored for weeks, having appointments canceled at the last minute, and then being told nobody knows when service will actually be available. At this point, I'm left with no internet, no installation date, and very little confidence in Sonic's ability to communicate with its customers. Extremely disappointing experience.

    Xfinity Store by Comcast - televisionserviceproviders - Updated June 2026

    Loading...
    Loading...
    Loading...