Quality of service 10 Personality 10…read moreResponse 10 Highly recommend his services. Pricing was amazing and was quick to respond

Roman and team did an amazing job rewiring and setting up such a small space for a great visual and…read moreauditory experience. Thank you :) *Highly Recommended

They broke my personal modem so they gave me one saying it would be free and I would never be…read morecharged. Then they proceeded to charge me $15/month until I gave it back. While waiting in the xfinity store to get it fixed, there were two other people who were given "free" hardware then charged for it. The in store representative told us it was my fault and I was supposed to have returns it. However it was free because they broke my one. They refused to refund the money even after returning their modem.

The employees are so nice but management can't do anything ... completely powerless and couldn't…read morecare less. Tks for nothing, Brett.

Sent out a cancellation email as we moved and this unprofessional company continued to fraudulently…read morecharge our credit card automatically month after month. Mallory Welch emailed my husband and said that she understood that moving is hectic but that they would not cancel our monthly service because we did not provide the reason for the cancellation! Difficult company to deal with, future clients should avoid them!

WARNING!! ! LINKUS ripped off my mother a senior citizen! She asked for them to set up the ADT…read moresystem in her home and they sold her another security system along the side of it that does not work and she does not know how to operate, or have a computer to get online to operate it, she is too old for this type of technology and the salesman should have known better or done better. They are totally irresponsible and unethical and a woman named Heather who won't give her last name from the company in Fresno CA just wants to argue over the phone and over talk. Beware of LINKUS they will take advantage of you and have no remorse!

Had a man named trail...very professional and kind. Exceptionally great service...kimetha haysonread more

I requested my service cancelled which expired about 8 months prior, so was told they would lower…read moremy price. I was NEVER told it would start a new 2 year agreement. A month later I called and said someone was to call me back in Feb & I wanted to cancel. Insisted I pay $300 and I said no you were to listen to recording and get back. Now my lawyer is handling it as it is illegal as NO new agreement was communicated-ONLY a price reduction. It is on tape!

I just had Uverse internet installed for my parents, since their existing ISP (Clear/wire) is…read moreshutting off in November 2015. I'm writing a review hoping that it might be helpful to somebody else if they find themselves in this situation. My parents and myself have two older (7+ years) Macs running Snow Leopard. We also have 2 iPhones and a Nexus 5, and a ChromeCast. When they came to hook up the internet, the tech was helpful and friendly. Unfortunately, when it came time to test the network, it seemed to only be working reliably for the newer devices (my phone, my mom's iPhone and the tech's iPad). On my parents' iMac it caused incessant hanging, and it actually froze up my MBP's entire Finder four times in a row, necessitating a hard reboot each time. The tech's eventual answer was to 'buy a new computer.' While that might be true, my parents shouldn't be expected to dump $$$ on a new computer just because of a switch in ISP! After much troubleshooting, I came to the conclusion that it was the all-in-one Modem/Wireless Router. I don't know if there are some settings that would make it function better or not, because it was basically impossible for me to check the settings before both computers would freeze. I had to boot in safe mode to turn off the wireless in the MBP, and unplug the Ethernet from the iMac. I ended up plugging an ethernet cable into my parents' old wireless router, and then using another ethernet cable to go into the iMac and using their old wireless for the rest of the devices. I wouldn't have bothered with their device as a router, except the tech unplugged everything and insisted that it should work. Maybe for newer Macs and Windows machines, but for the people who have totally functional computers that happen to be older, it's ridiculous and wasteful to think we would throw them out because they won't play nice with their buggy router! That said, the service they are getting currently is much better than Clear, and so far has been okay. We'll see how it holds up in the next few months.

Worse place ever. !! They are double dipping. Charging my account two times a month. Once thru…read moremy checking. Once thru my debit card. The checking was a every month payment Buy the new charge started in June So they should hv charged the lesser fee. The new fee But they continue to charge both. !!!' So they are double dipping. Their agent said no only one time a month. I went to my bank in Person and they verified. One payment is from your checking. One is from your debit card. Months ago i was supposed to get the lesser fee but it just started in june I had even forgot about it !! Just dropped att mobile and they still took 144 out of my acct in june. Omg. I got my work cut out. Im going to drop Uverse too now for sure. ATT. Worse company ever. ! Many many things hv happened to me and its all on yelp. They charged me 30 a month for a phone they disconnected for a year and never paid my money back No refunds they said. Horrible company. They will take every .dollar they can but i will report this and call the BBB . To file a complaint My bank is going to fight this too. Beware of this company. Find a phone. Forget it. They never found my phones at all Someone in Hanford is still Using my phone !!

i'm gonna give five stars to Alex the person who came and re-hung my TV on my brick wall. He was…read morevery friendly. He was very neat. He was very clean with everything the first person that hung my TV hung it too low left a big mess and I wasn't real happy but this guy did a great job, so five stars and anyone who needs their TV mounted properly on bricks which is a hard one you really need to call this young man Very satisfied customer!

Amazing work fast and was able to deliver as I expected very good job with mounting our TV and…read moreSurround Sound speakers overall recommend his services as he has good work ethic thank you again!

Outstanding job! They assembled a large metal gazebo flawlessly and completed the entire project in…read morejust one day. Professional, efficient, and highly skilled, couldn't be happier with the result!

The company was very prompt in responding to my request to mount a television at my home. The…read moreservice was excellent, and the TV looks seamless on the wall. Highly recommended.

This review isn't about Xfinity stores it's about Xfinity cable/internet service. I joined Xfinity…read morein May 2021. Since then every month my bill has increased slowly. This past February 2026 it was $165, then my April bill arrives and it's $227! No explanation, no change in service, no upgrades just a giant jump in monthly service. I call Xfinity and spoke with Alex informing him I'm considering canceling my service unless my billing is adjusted lower. After his blah blah blah and round and round we go for 30 minutes he states he can lower it to $147.63 locked in for 5 years, including upping my WiFi speed to 1 GPS and no change in service. Cool, I agree and we part ways. Three hours later I flick on the TV to see I'm missing a bunch of channels. I call Xfinity and spoke with Yvette and after awhile she states I went from 125 channels down to 20-25 channels. Grrrr j aws tight moment. I ask to reinstate the 125 channels. She does and after 15 minutes said my monthly would be $220 and that's the best she could do. Ridiculous. And gave her an April 30th end of service. My money goes to streaming not to rip off Comcast/Xfinity.

I had a really frustrating experience at this Xfinity store today around 4 PM…read more I walked in and wasn't greeted at all. One employee (blue hair, name Jean) looked right at me more than once and didn't say anything. I stood there for about five minutes waiting, while other customers came in after me and were greeted and helped right away. I finally had to speak up and ask if anyone was going to help me, and all I got was a quick "oh sorry, how can we help you?" like it wasn't a big deal. The whole staff seemed completely out of it--low energy, not paying attention, and just not interested in helping customers. When I said I wanted to buy an Apple Watch and asked how long the wait would be, I was told it might take a while because everyone needed to take lunch. That shouldn't be the customer's problem. I wasn't expecting anything special--just basic customer service like being acknowledged and helped in a reasonable amount of time. Instead, I felt ignored and unwelcome. I ended up leaving without buying anything, and I definitely won't be coming back or recommending this location.