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    Xfinity Store by Comcast

    2.0 (45 reviews)
    Closed • 10:00 am - 7:00 pm
    Updated over 3 months ago

    Services - Xfinity Store by Comcast

    Internet service providers

    Television service providers

    Security system installation

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    Ask the Community - Xfinity Store by Comcast

    Review Highlights - Xfinity Store by Comcast

    “However, you can make an appointment online and get seen at your appointment time right when you walk in.”

    Mentioned in 4 reviews

    Read more highlights

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    North Star Fiber

    North Star Fiber

    (4 reviews)

    The internet speeds are really good as promised. You wouldn't get such good speeds for this price…read more The 2 stars are just due to reliability. This is August and already this is the 4 day this year where we haven't had internet for whole 24 hours. Outages impact whole apartment complexes and not just 1 home. With Covid and WFH, this wasn't expected. I would pay a few $ more for more reliable connection.

    Okay, so I agree at first that they are a pretty good deal but after using them for a while and…read moreespecially their customer service, I mean, between them and comcrap, it is crap A or crap B. I had been using them for almost 5 years and then one day I got a complaint that said I was "attacking other computers". Now I am a computer and programmer but I am also highly ethical about it and find hacking for malicious purposes utterly reprehensible. So after the accusation I searched my network top to bottom, checked for malicious programming, rootkits, Trojans whatever and found nothing. So I thought nothing of it but I became suspicious about it. Then I started using a vpn and I got another complaint, this was a dmca. I thought this odd that they were able to tie a dmca to my ip when I am using a vpn and not downloading things. So I went on, tightened security, checked all computers and did a reformat of every computer well then I got another apparently. They did not notify me, they just cut my service off at home. The first communication from them was that they cut off my service after I was forced to contact them. They said I had to call in to talk to them. Next they locked my account so I could not remove my credit card number so they could continue to charge my cc while not giving me service. So then I called in angry. The first guy said I had to talk to customer service and he would put me on hold and transfer. 30 minutes later no one so I hung up. Called in again, this time the phones are unable to transfer me but someone would call back....they never did. Then I called in later, this time they cut me off because I went to a website they did not approve of so they cut me off and I was supposed to get called back and again they did not...and still they have no problem charging my credit card. Even worse now, they have changed their story 5 times about why they cut off my service. They will not give me service nor will they give me my money back nor will they stop charging my credit card so yeah...crap A or crap B!

    T-Mobile Experience Store

    T-Mobile Experience Store

    (6 reviews)

    the most incompetent bunch of people I ever came across. The Manager and one of the employees spent…read more15 minutes telling us that they could not do a content transfer to a new phone for me because it would take to long ( we had been waiting for 1 1/2 hours fit them to help 6 people, but now it was 20 min to closing..they assured us while we waited everybody waiting would be taken care off) . My phone was old, so they speculated how tough to impossible it would be to get the content. According to the manager I need to get a new phone all 2 years!!! We bought a phone ( since my old one was literally only working while connected to a power). The purchase was not as easy as it sounds since the guy could not even figure out what SIMS card to use. I took it home and transferred everything myself.. I am absolutely not tech savvy, but it was laughable easy and took maybe 20 minutes. You would think that people who do this for a living would know.

    We went into this store to simply switch from sprint to T mobile and upgrade our phones on our…read morefamily plan. We had an issue with the fact that one of the phone owners lived out of state..anyway. The guy working there would ask a completely vague question and when it wasn't answered right he got an attitude. Not once but at least FOUR times. Then finally the round manager came over to help and when he finished his explanation we asked him to speak with an associate at the out of state store and he said "NOPE, not right now!" And walked away. We felt uncomfortable from beginning to end and after an hour of being talked to like WE were the dumbasses we finally just left...without new plans or new phones. Absolutely the worst phone store I've ever been in.

    Xfinity Store by Comcast - isps - Updated September 2026

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