1. XMED Oxygen & Medical Equipment

1. XMED Oxygen & Medical Equipment

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Euless, TX

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XMED Oxygen & Medical Equipment

1.4 (10 reviews)
Open 10:00 am - 3:00 pm

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All In One Medical Supply

All In One Medical Supply

1.0(10 reviews)
0.2 mi

Do not use this company they are crooked where I reached out to them to see about getting my chair…read morefixed which I told them I cannot get the batteries until next year or two but they are partially approved everything to get it fixed the lady tells me they can't fix it until I get the batteries approved too until next year wish Superior authorized for me to get it fixed they just don't want to fix it cuz they want the batteries to be repaired cuz that's supposed to be that's more money and when I try to then when I caught on to it that's when she started talking about codes and this and that it's like she was trying to get me off the phone so now I'm still waiting on them to get it fixed and if they don't try to fix it then I'm going to report them that's messed up just be honest and say we really don't want to fix it until the batteries but I'm going to reach out to my insurance if they can't I'm going to reach out to my insurance to see if I can send the authorization to someone else do not use this company if they can't get the batteries replaced they won't they are crooked they wasn't trying to somehow help me

I only have ONE star because I HAD to!!!…read more I was trying to get my son, a new Hoyer lift and his visiting clinicians contacted All in One. After waiting weeks, a couple of days before delivery someone called confirming the details and I asked if everything should be covered at 100% because my son has two different insurances and they told me yes. Then I got another call the next day telling me I would need to pay $100. I asked what it was for and there was really no clear answer. I also asked if it was for a delivery fee and the lady told me no. She kept putting me on hold almost as if she was trying to figure out what to say. I felt they were trying to just make an extra buck so I told them they will have to wait and I will let them know what I was going to do. I called my representative at the visiting clinicians office. When she returned my call she said she spoke with someone there and they told her because of where I live it is a delivery fee and because it was MULTIPLE things they were bringing! Which was a lift and a sling!!! I live TWENTY miles from the store!!! After reading reviews and no solid answer on this extra $100 I needed to pay I would not recommend this establishment to anyone!! They are just looking to make a dollar and don't care about their customers. Google reviews told a lot too, I recommend reading those as well!

Healthline - Better. Smarter. Health Care @ Home.

Healthline

1.9(15 reviews)
9.4 mi

Got a call back from Sarah on Monday, Nov. 10, 2015. I tried to explain the nature of my call. She…read moreconsistently interrupted me. Told me I had tried every mask they had and the first one I had was the best. I tried to tell her I had not made any of the changes. That the supplier had arbitrarily changed my mask several times over the years. Sarah was rude, argumentative, condescending, and spoke to me in such a manner that I could hear her co-worker laughing in the background. She needs a lesson in customer service. I think I need to change suppliers. This is unacceptable. DON'T USE THIS BUSINESS if you want to be shown respect.

I contacted AdaptHealth/Healthline Equipment on December 15th and initially spoke with Ashley, the…read morereceptionist who took my information for the Arlington location and said someone would call me back regarding my concerns. About 15 minutes later, I received a call from Sarah H. I attempted to explain that my CPAP mask was pressing against my cheekbone and that I might need a different size or type of mask. Unfortunately, Sarah repeatedly interrupted me and insisted that the issue was due to the mask being too tight--something I never stated. I attempted to clarify multiple times that my concern was not about pressure or the mask "cutting" me, but rather the placement of the cushion on my cheekbone and the difficulty of putting the mask on before connecting it to the machine. I said I think I might need a different size or a different type of mask. Because of this, I cannot sleep on my left side which is the side I mainly sleep on. Sarah did not listen to what I was actually saying and continued responding to issues I never raised. She dismissed my concerns by saying I hadn't given the machine enough time and that I already had "the best mask." When I explained that I felt unheard, her tone became condescending. I asked to speak with her supervisor and was told that she was over my type of concerns. She also stated that she "matches energies," which I found unprofessional, especially since I remained calm until my concerns were repeatedly invalidated. Sarah was rude, argumentative, and dismissive, and she made me feel as though my concerns did not matter. Patients seeking medical equipment support that they are paying for deserve to be listened to with care and respect. If she does not enjoy helping patients, a non-patient-facing role may be more appropriate. This experience has made me consider informing my provider that partnering with AdaptHealth/Healthline might reflects poorly on the care he provides, since their caliber of service does not match his care. I hope no one else seeking medical assistance is ignored or dismissed like I was.

XMED Oxygen & Medical Equipment - medicalsupplies - Updated July 2026

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