Bryan and Doug were great. Fixed my chair in short time and were very cordial and professional. I…read moredefinitely recommend them.

From the owner: Lifeway Mobility is an accessibility solutions company that provides a variety of stair lifts,…read morewheelchair ramps & lifts, home elevators, and bath safety solutions in greater Dallas-Fort Worth metro area and surronding areas in TX. Our trained and certified technicians professionally install all the solutions we provide, including service after installation. Our goal is to first understand the mobility needs of our customers and then to identify the best solution to meet those needs. We help residents with limited mobility stay safe in the home they love. Contact us today to schedule a free in-home or virtual consultation!

The customer service given by Robert today when he delivered mobility scooter was top tier. He…read morehandled every question and concern with patience,and knowledge. He explained things in a way that was understandable and left no questions unanswered. Will be doing business with them,and only them in the future.

I highly recommend this business for anyone looking for mobility equipment. The staff is very…read morefriendly and caring. They stand behind their warranties. The atmosphere inside is extremely relaxed with many places to sit and take a load off while learning about all the different options. Lacey and Mitchell are full of knowledge and are always available to lend a helping hand, Don't waste your time shopping online or at any other store. If you do, you will just become another number and good luck with warranties. Make a visit to the Healthcare Store for that more personal touch experience. Great people you can trust and count on to enhance your life with these amazing mobility devices.

Lovely people to work with. From the phone discussion to the delivery (on a Saturday too!), they…read morewere polite, kind and took time to discuss everything with me. Very professional and caring. I would highly recommend to anyone needing equipment after foot surgery.

Fantastic customer service! I've rented through Knee Coaster twice now and would recommend them in…read morea heart beat. Personal service, same day delivery and competitive pricing for an awesome (practically brand new) scooter each time! HIGHLY RECOMMEND!

I have been trying to order supplies for my CPAP machine from this provider. I have been diagnosed…read morewith severe sleep apnea and without the proper CPAP equipment (that must be replaced fairly regularly) I wake up more than 35 times every hour. They have been totally unresponsive. I have called them 18 times over the past several weeks. On many occasions my calls have been disconnected after waiting on the line for more than 10 minutes. I was promised more than one week ago that my supplies would be sent and that they would call me to confirm/bill. I never received a call. Today I spent an hour on the phone with (after being disconnected 3 times) them and was finally told that my Doctor had not submitted the proper paperwork. I called my Doctor and his staff said that the proper paper work was submitted but that they would call and make sure that any discrepancies were resolved. I was promised they would call me after they spoke with my doctor. I called my doctor and was assured that the company had received all the proper paperwork. I waited more than 45 minutes for a return and then finally called them myself and received a recording that the office was closed. I am in a dire situation because my CPAP headgear was damaged and I desperately needed the replacement parts. My only recourse now is to purchase my supplies on the private market and pay the costs out of hand. This company is horrible and causing me a great deal of unecessary suffering.

I have rented/purchased two CPAP machines from X Med. they seem to be the provider my doctor…read moreprefers. I've had trouble with the billing both times. First time I understood I was involved in a rent/purchase but when I had paid the # of payments to own they kept billing me and threatening me with collection calls for not paying. It took a lot of wasted time and anger to straighten that out, but I was finally able to. When the machine quit and I needed one quickly, I went back and paid $722 upfront, which I understood to be the total purchase price. I wanted to outright purchase because I didn't trust them to bill me right, based on prior experience. Several months later they began billing my insurance company.l, I assumed to use my deductible. Ultimately, they said I owed another $180 on my rent/purchase. Despite telling me I had already bought it outright they said I'd signed a rental agree and owed the money. Well I, did in fact sign something that said the opposite of what I was being told. I paid them the $180, but feel ripped off and lied to. They assured me this was the end but I am fearful of yet more calls. If you wanna do business with a company that bills like Hotel California checks out, go to XMED. The hassles will never end. Worst experience I've had in years!

Best Drug store we've ever used. I will not select any…read moreMedicare Part D or Medicare Advantage plan that doesn't have them in-network or as a preferred drug store. It's family owned, and the same people have served as us for the last 8 years. They know us and we know them. They have a drive-thru window, and offer many services (even pet meds). They will also assist you in finding the best part D plans for the drugs you use. If you live in Grapevine you really need to check them out. The big chains just can't provide this type of personal service.

Been using Grapevine Drug since 2010 and it has always been a great experience! I now live in…read moreDallas and drive back to Grapevine for all my rx needs. They are awesome. Friendly , knowledgeable and always willing to help with any issues ....you won't be disappointed!

I have been a customer of Metrocare for a few years (not for recurring items like CPAP) and when…read morevarious family have needed wheelchairs, crutches, and in one case a knee walker, they've always been my number one choice to work with. Hospitals always have their companies they recommend, but I've always made sure family shops at Metrocare first primarily because of their customer service. They've always been quick to respond, quick to deliver, fair in pricing, and easy to deal with. I've read the other reviews and...the grammar and spelling alone should tell you these other customers aren't the brightest bulbs. It is always the slow that complain the loudest it seems. If you need durable medical equipment and you're in the Dallas/Fort Worth area, I would not hesitate to visit Metrocare first.

my name is johnny w. hobelman, my customer i/d is 169349 i…read morehave a merits vision super p327- i purchased in 2020 -paul was the salesperson i have requested the right armrest, mine is damaged. it is 14" long, 2.5" wide, screw holes are 9 3/8" apart (center to center). i've tried on multiple occasions to receive any response to my "messaging request", "telephone request", "verbal requst" i cannot buy this product, directly from merits, i can only buy merits products from a licensed dealer. metrocare home medical eqp.has a chance to profit from sales of all equipment, parts, labor. but they have a chokehold, that is customer relations for new, recurring sales of all products they offer because of people not interested in your company. i will never purchase another of any thing you hae to sell. (remember it's sales and service) i will now proceed to calling you out on facebook, x, adds in newspapers, word of mouth.

I have been a client for many years and they have seemed to perform. However, in light of a LOT of…read morenegative reviews, and me needing a new BIPAP machine, I decided to call them and ask what the issue was with all the negative reviews. The response was swift and sure. They hung up on me. Apparently they have no response. So, I have determined to select another provider. In terms of C/BIPAP, and other DME, it looks like they are all bad. Wish me luck. I'll need it.

Xmed Oxygen & Medical Equipment is an easy to use source for purchasing Recurring Medical…read moreSupplies. As a CPAP user I look for a company who understands my needs, keeps track of what I am ordering and proactively reaches out to remind me at a frequency and in a manner that helps me manage my needs . I can order on line or over the phone and they are reliable to ship in a timely fashion. They coordinate with my insurance to ensure coverage is compliant and at a competitive cost . I find this to be of great value helping me to conserve the time I would otherwise I spend doing so. I recommend them!