Courteous and prompt service! Rarely had to wait. Oh, yes. A smile always. Always pleasant to visit.read more

Visited the store this morning. I had 4 small boxes to ship. The employee helping me seemed very…read moreinconvenienced by my 4 boxes. I also know for a fact that he ripped me off with the shipping prices. When I told him the 4 boxes were going to separate addresses he rolled his eyes and sighed. Where is customer service nowadays? I am so sorry to inconvenience you at your job! I'll always use FedEx from now on!

I've went there multiple times, and there clearly is a lack of customer service or sense of…read moreurgency. I'm sure FedEx would not approve and they are not a good representation of the brand.

I've used Baton Rouge, packing and shipping on a number of occasions. On several occasions, I ship…read moresteaks to my son when he was in college, as birthday and Christmas gifts. They have the foam lined boxes that I needed, as well as dry ice to make sure that the steak stay solidly frozen in transit I will be using them again soon for a Christmas gift to my son. The staff there is very helpful, their prices are reasonable, and they are a drop off location for Federal Express, and I think some other carriers as well.

I took a prelabeled package to this location. I gave it to…read moreLaWanda. it had an authorized Fed Ex label on it . that was 6/6/26. it was a Saturday afternoon sometime around 3 pm. it had a $650 dress to be returned to the manufacturer. I didn't get a receipt. Obviously, LaWanda never scanned the package. She took it and put it aside. By Monday 6/8/26 the manufacturer knew since he owns the Fed Ex account that the package had not been scanned. He had initiated the label so he could see it was not logged into a track number which was in delivery. I went to Siegen Lane 6/9/26 and spoke to La Wanda. She would not reply to why the package had never been scanned. She said aNew driver had picked it up. She called " over there". wherever that is and inquired. She told me to keep calling back. Then, I spoke to the manager ,Susan many times over the next week. I met her. She claimed she went thru all of the store videos for 6/5/26and 6/6/26 and I was not on them. I finally gave up. On 6/ 20/26, 12 days later, the box with the dress was delivered to my home by a driver from Express.com. Inside the box was the expensive dress, and orginal shipping label and a letter from a company, Express.com stating that the packGe could not be delivered. Unless you are a fool, DO NOT USE SIEGAN LANE FEDEX. I am fortunate My prayers were heard and answered. . I am warning others.

I heavily rely on them for various print jobs that I often need. Their self-serve copy/print…read morestations are my favorite! Just plug in your flash drive, swipe your credit card and you are ready to roll. Your printed materials will be ready in seconds. If you need larger and more complex print jobs done, email them what you need done and the timeline you need it in and they will get it done for you. I didn't discover this location until recently, but they have always been there when I needed them. The parking lot is small, so you may have to fight for a spot depending on the busyness of the other establishments. Shipping packages? They can take care of that for you, too! So, remember: print jobs large and small, easy or complex, come here to professional service and high-quality products. Trouble finding them? They are in a small plaza next to the Chick-Fil-A on Siegen Lane.

I'm a cancer patient. Medicine was supposed to be delivered to my home in the Zachary area today. I…read morereceived an email saying that it was delivered at 1:06 pm. No it was not delivered! This is very expensive and dangerous medicine. It requires a signature. Apparently, the delivery person forged my signature. That's not the first time this has happened! I've explained to a delivery person the importance of them doing their job correctly. Seems like they don't care to listen! Pathetic!

I am filing this complaint due to the unacceptable handling of my package and the lack of…read moreaccountability by FedEx. My package was originally scheduled for delivery by July 26, 2026. According to the tracking history, FedEx allowed my package to remain at the StockX warehouse from July 22 through July 27 before it finally began moving through the network. Even after that, I still did not receive my package between July 27 and July 31, as promised. On August 1, I contacted FedEx Customer Service multiple times because I observed the delivery vehicle in my area throughout the day, yet my package was never delivered. The delivery driver is Alanna. Later that evening, at approximately 9:30 p.m., the tracking was updated with a delivery exception stating that the "customer was not available." This statement is false. The delivery address is a residential home, and someone was available to receive the package. No delivery attempt was made, no door tag was left, and no one knocked or rang the doorbell. After this update appeared, the tracking information also displayed a blurry photo that does not clearly show my residence or prove that a delivery attempt occurred. This raises serious concerns about what happened to my package. Based on these events, I believe FedEx failed to properly handle my shipment. Given the false delivery exception and the questionable proof of delivery, I am concerned that my package may have been lost or mishandled during delivery. I ordered this item nearly a month ago and have experienced repeated delays, inaccurate tracking information, and poor customer service. As a customer, I expect honest communication and reliable delivery service. Instead, I have been left without my package and without meaningful assistance from FedEx.

This locally owned business goes above and beyond my expectations on a regular basis. Mailing…read moremachine brands are like Coke and Pepsi... they're all pretty much the same. Neopost's competitiveness and customer service is what takes the cake. The owners (married couple) freely share their personal numbers and answer their cell phones 24/7 (including holidays, LSU games, and hurricanes). That deserves 5 stars by itself. In a shocking and somewhat suicidal behavior, they will also stand up to corporate headquarters on their customer's behalf if they deem it to be appropriate. That's a little more than food-for-thought for the next time your lease comes up.

This store is ridiculous!! they charged 35.00 for a box!! A cardboard box for 35.00!!!…read moreI sent my daughter and I told her "you might need to get a box". I am thinking 2.50, right? It's a fricken cardboard box! She called and told me she paid 35.00. The flip out ensued. Stay away from this store unless you already have your box.

Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!…read more This UPS store & their main head quarters company is the worst! I would never recommend a friend/family to come here to do any services. I shipped a huge brown box with car parts (estimated worth value $4,000) package out on June 27. I paid extra for the packaging services at this store. Receiver was scheduled to receive packer on July 14. Receiver contacted me that it was never received. Came to the store, the white young lady that's supposedly the manager explained to me that there is nothing they can do, but you can take it up with Ups main office. The only thing they can tell me that it was shipped out (the day I brought the package and it's tracking number). We'll I had both those informations already, but how is it that y'all can pack it up, ship it out, but can't do anything about it? This is not a reliable store/service after all. Tried taking it up with UPS main office about the claim. I've spoke with estimated 23 ups reps, seems like no one wants to resolve this case, I keep getting transferred to the next person and next person since July, but still no resolution. Therefore, my package sent is lost and ups does not want to refund the package. Store staff rate: 0/5 Store service rate: 0/5 Store recommend: 0/5 Warning you now, DONT DO ANY SERVICE/SHIP HERE!!!

Love this little place, employees always kind and willing to help, never to busy. Just a great…read morelittle place to drop in for stationery, stamps, supplies or to mail/ship something. They offer USPS, FedEx, UPS basically all your major services.

Truly a hometown business feel to these helpful folks. I can have anything shipped there if I can't…read morebe available at a particular shipping time. This business is warm and personable and I feel it truly a safe place to hold or ship my treasures.

I had a great experience at UPS during the holiday season!…read more I had a package that I wanted to send to my friend after Christmas. As expected, the line was at the door and the store was packed with people. While I was in line, I had an employee ask what services I needed to make sure I was standing in the correct line, which I appreciate. Apparently, if you have an Amazon return, that is a different process in a different line in the store. When I got up to the counter, the employee was very nice and helpful. My service was quick and pleasant, and my friend got her package before the intended arrival date. Very happy with the price and customer service of this UPS store.

i added a 5 star review for the employees who are always incredibly noce and polite. since then…read morehowever the owner of this particular store charges $2 to tape a box, even if it is just to cover a small spot. it was $.50, then $1 and now $2. they also raise their prices above other places such as stamps. i asked about contacting the owner and they said he's tired of hearing complaints about it so they gave me another number. i don't want to give the manager a hard tome for something he can't control so I didn't call. I will never send packages there again.

I have been dealing with Mark at AIM Mail center for several years and wouldn't go any where else…read morefor my business needs. They do everything....business cards, invitations, graphic design, mailings, promo items, banners, door sinage, napkins, cubicle nameplates, etc. You name it and Mark can get it done quick! Their onsite graphic desiner, Heather is amazing. You tell her what you want and you get it! They are my "go to" place for everything! This is a class act store. Professional, dependable and they know your name and remember it. Don't waste your time going anyplace else.

This place is incredible. We use it for our private PO Box for work. They are cheap reliable and do…read moreeverything with excellence Mark the owner is always there and willing to help with whatever you have. They also have great design services too. They make printing and shipping simple and fun.

The Mail Bag is great!! The staff is so friendly and helpful. My go to place for mailing packages…read moreand purchasing stamps. Can't beat them!!

Love the mailbag! It's been there for as long as I can remember! I was worried when the Keeping…read moreRoom moved that they might close down. Thank goodness they didn't! They're my go to as I never keep envelopes or stamps in my house. There's never a line like the post offices around town. The employees are friendly and the pecans they keep out by the register are a plus as well!! The store attached to it is cute too! Love all their LSU gear.