I highly recommend Donnelly Hearing and Air conditioning! We had a couple companies come out to…read moregive us quotes. Donnelly's quote was significantly less than the other companies. However, the quality of the product and the installers were top notch!! First, their lead hvac technician came to our house to gather all the info about our current unit, house sq. footage and number of vents. He spent about an hour and answered easily 50+ questions with patience, honesty and clarity! (I'm a big question asker with any repair person. How I'm responded to really matters to me!) The day of installation they came on time and worked tirelessly for most of the day only breaking for lunch. Again, we had more questions all answered with ease and respect. We were shown how to work new thermostat and they even set it up with our preferences. The workers always put booties on their shoes and everything was cleaned up upon departure. I love that it is a local family run company with a stable, long term staff who are highly knowledgeable and personable!

Tom was very helpful and provided great service. He went above and beyond, stayed in communication,…read moreand fit my budget without pushing. I highly recommend this company.

I'm blown away by this company! (No pun intended) We were…read morehaving issues with our AC over a month ago and of course it happened during a heat wave on a weekend. Luckily I found this place and saw they were open, so decided to call. Service came out within an hour or two and fixed the issue! However our unit is old and a bandaid didn't do the trick. We wound up needed a whole new unit after getting a few opinions/looking at financing options. Throughout this process, Delfera was so understanding and communicative. More than anything they were incredibly patient. They were able to replace the unit only a few days after we told them we were ready which was incredible! The whole process took a day since we had the furnace replaced too. When they were done installing the owner came by to make sure everything was done correctly and brought us chocolate covered pretzels. We were SO pleased with this customer service from start to finish and will absolutely recommend them to anyone in the area.

I first moved to media in 2020 and like with many older homes I needed to replace my heating and AC…read moreunits. I called Delfera because they were recommended by Rheem who I had worked directly with before. They replaced both of my older units with new Rheem units, and I haven't had many problems since. I did have one condenser go out, but they replaced it under warranty with no issues.

We called Brandywine Valley to get a quote to replace a heater blower in our HVAC system. The…read moreproblem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shroty's told us what an easy fix this particular blower motor was. https://shortyshvac.com We called Barndywine for an explanation and were unable to get a breakdown of parts/labor, nor could we learn if the company was using an EOM (Carrier for our HVAC) blower motor or an aftermarket Blower motor. We were quoted a price of $1800. We have no idea what that $1800 entailed. There is no transparency. Doesn't seem like a lot to ask what the price of $1800 entails. NO RECOMMENDATION

Asked for an estimate related to replacing a boiler and indirect water heater. Bill…read moreevaluated the situation with an in person visit to my home. He indicated that he would provide the estimate within a few days. After a week I called him and was told I would have the estimate forthwith. The estimate was not provided despite my call and because I feared such poor customer service would reflect on the installation and subsequent service, I cancelled my request from this company.

My wife and I bought a house in Havertown, PA while living in California. My local parents…read moreinformed me that the A/C was not working. My wife and I engaged with Borden as the unit is a Bosch and not all A/C companies service the brand. My wife gave the receptionist her credit card number and asked her to fix any issues and/or perform routine maintenance. She made this request because we did not trust my parents that the A/C was not working (user error more likely). We did not hear from Borden on the day of scheduled service. The next day my wife told me her credit card was billed $1200. Via text or email, the technician explained that my parents were using the wrong thermostat. The technician proceeded to place a float safety at the secondary drain pan and also recommended adding another return to the unit. He charged 300 dollars an hour for labor. His half hour drive was also billed at 300 dollars an hour. Let me be very clear. There was nothing wrong with the unit. My parents did not see a second thermostat. The technician then did 1200 dollars of work without consulting us. A float switch installation should not take 2 and a half hours by an expert. Three hundred dollars an hour is an expert wage. To top it off, a week or so later, our painter informed us the A/C was not working. My wife found a different company. That technician found that the float safety valve turned the unit off. The drain pan was full (good job Borden). When he purged the drain line, he found expected sludge and also PVC shavings and glue. So... Borden did a good job installing a float valve, but the shoddy workmanship contributed to a blockage. The new company charged $150 to clear the line. If I could give Borden zero stars, I would. I don't begrudge anyone trying to making a buck, but I certainly will never do business with them again.

We were very fortunate to have our heating system break down, but able to be maintained heavily…read morewhile we shopped around with time on our side for a new system. We got 4 estimates in total. In all honesty, the prices were not super far off - the recommendations, or lack of were the biggest variable between all of our proposals. This is kind of long, but like others have mentioned, the experience was so good that I wanted to make sure to take the time to give this feedback. 1. Borden was the only one who recommended a chimney liner in our new system. Which is important in the newer 84% because the temps are not as high as they used to be. But even more important in the 90% model where the water heater would be an orphaned appliance. Which is actually a pretty serious safety concern. 2. Borden was also the only one who recommended a new expansion tank and offered to cut back to the steel one if we wanted to shave a little off of the price. A number of places i looked said that the amount of new installs they see using an older tank is mind boggling. And there are numerous benefits to the new style including eliminating air, rather than just controlling it. 3. Borden was the only one to add more options ala carte, especially the outdoor reset option. I really appreciate the flexibility your proposal offers. 4. Borden was the only one who actually opened the boiler to make sure they saw it was leaking etc. Everyone else heard "new boiler", saw dollar signs and that was about it. 5. Borden was also the only owner to come out! Which i think is extra important when it's one of these big jobs where you are not only trying to get the customer set up with a good system, but start a relationship for service and maintainability in the future. Mission Accomplished. Finally, they took tons of time with me explaining how each component would be installed, and a very thoughtful and insightful explanation into why you recommend those pieces. Not at all in a pushy sales way. I'm really excited about our new system and it just so happens today is the coldest day of the year and we have invaluable peace of mind! It also looks like a work of art - the company absolutely takes pride in their craft and it shows.

McLoughlin sent their techs out multiple times to resolve a challenging issue. I'm glad to see a…read morecompany that stands behind their work.

Stay away from this company Very rude person on the phone…read more Plus they overcharge and do not apply the 90 dollar trip fee towards the work done!

I normally don't recommend anywhere unless I have something very positive to say. I'm not one to…read moreleave reviews at all unless I feel like it's truly deserved. That's the case here. Got my dryer vent cleaned today at my townhouse. From scheduling a few weeks ago until servicing, I experienced: great customer service, genuine friendliness, extensive knowledgeability, evident extensive experience, consummate professionalism, impeccable timeliness, excellent manners, great value and affordability... and a job well-done. Frankly, they went above and beyond knocking this need out for me -- what more can you ask for? It's so refreshing to have any required service be taken care of by someone who knows what they're doing and obviously cares about providing value to customers!

so disappointed! I used Murphy's before. this time the venting was very clogged but when it came to…read morecleaning the top part of the venting the tech did not want to get on the roof because of wind. then rescheduled and this time the ladder wasn't long enough. but there was multiple times the tech kept saying I don't want to climb on the roof. he kept suggesting I get a roofer, I didn't hire a roofer I hired them. the reasons for not cleaning kept changing. I feel like they were not willing to complete the job and just blame the roof venting. they wanted to run a new venting that would have been another almost $400. I feel like I was just being blown off from completing the job

I wish I could give them TEN STARS! I cannot say enough great things about Middletown HVAC!!!…read more I provide more details below but the summary is that Middletown HVAC cares for your home like it is their own - such excellent and honest service! Bryan came out to our home twice during a snow storm to ensure our heat was taken care of. That is a level of kindness and commitment I have never seen before! We have a brand new HVAC system that is about 1 year old (installed by a big HVAC company - worst mistake we could have made). The unit has stopped working at least 4 times since its installation so I finally called Middletown HVAC yesterday because it stopped working again. I called at midnight and Bryan (HVAC expert) was at our house in less than 30 minutes! He installed a new thermostat and went on to another house for a repair. Mind you, a snow storm is coming and he was out repairing units for families until almost 2:45am! The next day we realized the new thermostat stopped working, which is indication that something was wrong with our initial HVAC install (done by another company). It is the middle of a snow storm and Bryan had a SNOW PLOW bring him back to our house in the morning to fix the issue. It turns out the prior company incorrectly wired the unit and the thermostat was frying itself. Bryan ordered the new part we needed, fixed the wiring issue and turned off the fuse to the HVAC to avoid a potential fire. He was so kind and explained every step of the repair and the issues he identified. Other companies said they couldn't send techs out for several days but Middletown HVAC had Bryan out twice in the snow! I honestly feel like they care for their customers' homes as if their own families lived there, which is such a rare thing to see!

I have never worked with Middletown HVAC but they responded very quickly to my project request I…read moreposted on Yelp. Their responsiveness made me feel like this is a project I want to hand to them plus their price quote was better than everyone else that got back to me. They quoted me $125 while everyone else had tossed $200-300 ballpark. We scheduled on my few days off so none of us would have to rush through this maintenance. I texted to confirm whether they were still coming down 24 hours prior to our appointment. No response. So I texted them again the same day to make sure he was still coming down. He finally responded and apologize. Then told me he'll be there in the afternoon. Mind you, we are a little further from each other but if the distance was a problem, he could've told me and I would've went with other options but again, the schedule was set. So I was already expecting him. It was starting to get late and still nothing back yet, so I texted again and ask if he would like to reschedule? He finally got back and said yes to rescheduling so since he seems busy, I told him to get back to me at his earliest convenience. It's now February 10th. Our date was January 26th. I still haven't heard from him yet. Not only did I feel like this was a bad tinder date, now the problem that I had with my water heater just became worst. The issue was a burnt smell from the water heater that requires a professional flushing. Now so it's prolonged some more, the heater has burnt right through. It went from a flushing to a whole replacement. I'm giving them one star for flaking out. Should've been more straight forward about not wanting to take the job because my $200-300 maintenance issue just sky rocket into well over $1000. Edit: It looks like the owner has responded and no, I'm not changing my review because there was a scheduling problem. I gave the company the right of way to give me a date because they seem like the busy one and I told them my complete date. I was waiting for them to get back to me about the date. When I hand a job to someone, I'm not going to look around until the company calls me and say that they cannot take the job. I was under the impression that they were still coming around. I have text messages that provide my communication process and the companies responsiveness. I'm not going to show it or anything because it's unprofessional. What else I find unprofessional is when a company text you after you wrote the review with a snarky tone, like I was the one who did something wrong. I'm definitely not recommending this company because if you give a little feedback, they make it seem like you were the problem. No thanks. Again, sorry maybe we were just not meant to work together but just take my feedback as something that you need improvement on. I'm the customer that you kept waiting. Not the other way around. That's the point of the review.

Purchasing a commercial space that needs a complete overhaul is quite an experience. After meeting…read morewith several HVAC contractors, our architect introduced us to Bruce from Harmon Heating and Cooling. Throughout the planning and design process, Bruce was readily available and willing to help us achieve our vision. Glen and Eric were the technicians working on our project and they were kind, friendly, and really knowledgeable. Bruce worked with us to give us a custom look for our spiral HVAC system and provided multiple options to meet our budget and our design requests. We are so grateful we chose Harmon! The final product is beautiful, streamlined, and is exactly what we envisioned for our space. If you are looking for an HVAC company, this is the one to call.

I've been using Harmon for about 2 years now for 9 commercial retail stores and have always…read morereceived honest feedback and excellent pricing. They've serviced them all and replaced 2 roof top units for me. I always get multiple quotes and Harmon always comes in under their competitors and I know that it's a company I can trust, When it came time to replace my home system this Spring again I received multiple quotes for piece of mind and ended up choosing Harmon. They were on time, under budget, and left my home perfectly clean. Dave always answers my questions and gives me same day service whenever I've needed him. Bruce and Lou always are quick to diagnose and repair and only suggest that I repair or replace what is necessary. I now recommend Harmon to all of my family and friends in the area.