We called Brandywine Valley to get a quote to replace a heater blower in our HVAC system. The…read moreproblem had already been diagnosed. In fact, thru Shorty's in Indiana, we were quoted a price for the Carrier brand blower motor- $790 In fact, Shroty's told us what an easy fix this particular blower motor was. https://shortyshvac.com We called Barndywine for an explanation and were unable to get a breakdown of parts/labor, nor could we learn if the company was using an EOM (Carrier for our HVAC) blower motor or an aftermarket Blower motor. We were quoted a price of $1800. We have no idea what that $1800 entailed. There is no transparency. Doesn't seem like a lot to ask what the price of $1800 entails. NO RECOMMENDATION

Asked for an estimate related to replacing a boiler and indirect water heater. Bill…read moreevaluated the situation with an in person visit to my home. He indicated that he would provide the estimate within a few days. After a week I called him and was told I would have the estimate forthwith. The estimate was not provided despite my call and because I feared such poor customer service would reflect on the installation and subsequent service, I cancelled my request from this company.

We needed a new heater for our house. Gans Plumbing gave us a very competitive price. I also had…read moreour hot water heater replaced at the same time since it was 13 years old and needed to be removed to change out the heater . The staff was terrific to work with. The work performed was completed on time and without any issues. The work area was left clean. I would highly recommend Charles B. Gans.

Gans plumbing sent a plumber - Colin - out to fix a leak and cap a gas line. Colin was terrific! He…read morefixed the leak, clearly explained what he did and walked me through different options to cap the gas. He answered all my questions and also examined a potential leak in my basement. And the price was cheaper than other plumbing services I have used for similar issues. Highly recommend!

Project number 215302515 on invoice…read more Robert came to check on the AC units. Told me about the maintenance plan. I didn't know about it but after he told me I thought it was a great idea to have it so I said yes Very professional service. He explained to me what was wrong with my AC units and tried to break it down in layman's term because it's very technical stuff I'm not sure if people can specifically ask for Robert to do the services but I highly recommend him

Ended up needing a new heat pump after it working so hard during the past smowstorm. These guys…read morewere amazing, from diagnosing, to ordering a new heat pump and beginning installation - 1 hour. Few hours later - new heat pump installed (and it was raining most of the time for Nam working outside). Professional, knowledgeable, courteous and a reasonable price. Glad I called!

Quentin who delivered my oil was such a great guy. He cleared the snow and was so polite and kind…read more Definitely a great asset to your company!!!

canceled a scheduled oil delivery twice (once on Jan 31 and again on Feb 2 at 10am). Despite this,…read morea technician was still dispatched later that same day and added approximately 9 gallons to my tank. I immediately contacted the company and explained this was an unauthorized delivery. They issued only a partial refund and the owner later confirmed they would not refund the remaining balance, despite the delivery occurring after cancellation. I made multiple good-faith attempts to resolve this directly before disputing the charge. This experience reflects poor internal communication and refusal to correct a clear error. They also operate under the name Liberty Bell Fuel Oil.

I'm blown away by this company! (No pun intended) We were…read morehaving issues with our AC over a month ago and of course it happened during a heat wave on a weekend. Luckily I found this place and saw they were open, so decided to call. Service came out within an hour or two and fixed the issue! However our unit is old and a bandaid didn't do the trick. We wound up needed a whole new unit after getting a few opinions/looking at financing options. Throughout this process, Delfera was so understanding and communicative. More than anything they were incredibly patient. They were able to replace the unit only a few days after we told them we were ready which was incredible! The whole process took a day since we had the furnace replaced too. When they were done installing the owner came by to make sure everything was done correctly and brought us chocolate covered pretzels. We were SO pleased with this customer service from start to finish and will absolutely recommend them to anyone in the area.

I first moved to media in 2020 and like with many older homes I needed to replace my heating and AC…read moreunits. I called Delfera because they were recommended by Rheem who I had worked directly with before. They replaced both of my older units with new Rheem units, and I haven't had many problems since. I did have one condenser go out, but they replaced it under warranty with no issues.

The rep who answered my initial call was very pleasant and helpful when answering my questions and…read morescheduling a routine maintenance appointment. The communication texts and emails reminding me of the appointment were appropriately timed and weren't overwhelming. The tech who arrived was friendly, patient, knowledgeable, and came up with a great solution for my request to move my thermostat. Extremely reasonably priced work and yearly maintenance program. Wish I had called this company sooner!

Overall, this seems like a local company that genuinely cares about doing quality work and treating…read moreits employees well. However, I did experience an issue during my furnace installation. After the gas line was turned on, a gas leak occurred, requiring PECO to replace parts on the gas meter. Based on the PECO technicians' experience, they indicated that opening a gas valve too quickly can sometimes contribute to a gas leak. On the other hand, DiBiase explained that, in their view, the issue was not related to how the gas was turned back on but rather to the age of the PECO meter, which they believe would have failed regardless. To the company's credit, they discussed the situation with me and provided an additional year of free maintenance. While I appreciate their response and the added maintenance, I'm not convinced the installation wasn't a contributing factor. I hope they review their installation procedures to help prevent this type of issue from happening to future customers.

I wish I could give them TEN STARS! I cannot say enough great things about Middletown HVAC!!!…read more I provide more details below but the summary is that Middletown HVAC cares for your home like it is their own - such excellent and honest service! Bryan came out to our home twice during a snow storm to ensure our heat was taken care of. That is a level of kindness and commitment I have never seen before! We have a brand new HVAC system that is about 1 year old (installed by a big HVAC company - worst mistake we could have made). The unit has stopped working at least 4 times since its installation so I finally called Middletown HVAC yesterday because it stopped working again. I called at midnight and Bryan (HVAC expert) was at our house in less than 30 minutes! He installed a new thermostat and went on to another house for a repair. Mind you, a snow storm is coming and he was out repairing units for families until almost 2:45am! The next day we realized the new thermostat stopped working, which is indication that something was wrong with our initial HVAC install (done by another company). It is the middle of a snow storm and Bryan had a SNOW PLOW bring him back to our house in the morning to fix the issue. It turns out the prior company incorrectly wired the unit and the thermostat was frying itself. Bryan ordered the new part we needed, fixed the wiring issue and turned off the fuse to the HVAC to avoid a potential fire. He was so kind and explained every step of the repair and the issues he identified. Other companies said they couldn't send techs out for several days but Middletown HVAC had Bryan out twice in the snow! I honestly feel like they care for their customers' homes as if their own families lived there, which is such a rare thing to see!

I have never worked with Middletown HVAC but they responded very quickly to my project request I…read moreposted on Yelp. Their responsiveness made me feel like this is a project I want to hand to them plus their price quote was better than everyone else that got back to me. They quoted me $125 while everyone else had tossed $200-300 ballpark. We scheduled on my few days off so none of us would have to rush through this maintenance. I texted to confirm whether they were still coming down 24 hours prior to our appointment. No response. So I texted them again the same day to make sure he was still coming down. He finally responded and apologize. Then told me he'll be there in the afternoon. Mind you, we are a little further from each other but if the distance was a problem, he could've told me and I would've went with other options but again, the schedule was set. So I was already expecting him. It was starting to get late and still nothing back yet, so I texted again and ask if he would like to reschedule? He finally got back and said yes to rescheduling so since he seems busy, I told him to get back to me at his earliest convenience. It's now February 10th. Our date was January 26th. I still haven't heard from him yet. Not only did I feel like this was a bad tinder date, now the problem that I had with my water heater just became worst. The issue was a burnt smell from the water heater that requires a professional flushing. Now so it's prolonged some more, the heater has burnt right through. It went from a flushing to a whole replacement. I'm giving them one star for flaking out. Should've been more straight forward about not wanting to take the job because my $200-300 maintenance issue just sky rocket into well over $1000. Edit: It looks like the owner has responded and no, I'm not changing my review because there was a scheduling problem. I gave the company the right of way to give me a date because they seem like the busy one and I told them my complete date. I was waiting for them to get back to me about the date. When I hand a job to someone, I'm not going to look around until the company calls me and say that they cannot take the job. I was under the impression that they were still coming around. I have text messages that provide my communication process and the companies responsiveness. I'm not going to show it or anything because it's unprofessional. What else I find unprofessional is when a company text you after you wrote the review with a snarky tone, like I was the one who did something wrong. I'm definitely not recommending this company because if you give a little feedback, they make it seem like you were the problem. No thanks. Again, sorry maybe we were just not meant to work together but just take my feedback as something that you need improvement on. I'm the customer that you kept waiting. Not the other way around. That's the point of the review.

H and H has merged with Christian HVAC in Southampton and their service has become very poor…read more First service call we were given a window by 5pm. After waiting all day when we called were told maybe by 7pm. Second service call the serviceman did not bring the items requested and overcharged us. They were going to come out for a third service call to make it right and never called to reschedule. I do not recommend doing business with either company.

Not sure what happened to this company. Used to be a quality organizatrion. now it is imposible to…read moreget anyone one the phone who has the avility to shcedule and help. Very disappointed.