Huge shoutout to Quality Tires for such a quick, reliable, and overall excellent experience today!…read more After dropping my kid off at the bus stop this morning, I ended up with a screw in my back tire --not exactly how I planned to start the day. But they took care of it right away and did a wonderful job getting me back on the road in no time. Super grateful for the fast service and professionalism. Highly recommend!

My mom had bring in my car for a flat repair, got it back with two tires switched and tire still…read moreflat.

This place used to be my go to. Four family vehicles for oil changes and tire changes at least two…read moretimes a year. It's always been pricey and the product push and overcharges for air filters is a bit much. I never cared too much because they did a good job. Customer service and interactions with employees Just tanked overnight. Very unfortunate and don't expect it to be open much longer if they keep it up.

Wrong oil filter installed. Way too big, gushed oil out at startup. Stay far far away from these…read moreclowns. Two cars, to big mistakes.

Their service sucked. The girl in front lied to me. They didn't even look at or fix the things I…read moretold her about, the list I left them was completely ignored and they did nothing with the parts I brought them. Had the nerve to want to charge me if I didn't pick up truck same day and left a hose completely not connected to air filter. Would never recommend them especially to someone on a limited income!! If you're single, old, widowed, divorced, do not go to them cause that is who they are going after.

The worst mechanic shop ever The over charging repairs not really worth the needing fix they got…read more7000 from grant money and abuse people whom ask questions and Vatos garage Mr ALEX is insulted me by talk down and swore at me call me names they refused to release my truck and talk to me in Spanish I don't understand if he's saying bad words or names please don't go there my truck has been in the shop for two months Sincerely concern customer

My papa's truck had a popped tire just down the road from this place and when we got there, we had…read moreto wait a little bit. But when two mechanics came out, they switched it out quickly. I have no idea what my papa paid, but it seems like it was worth it by the look on his face.

Very helpful and worked fast, one of the workers Adera was especially kind and helpful, helped me…read moreget tires in my price range and within just a day, great staff, great work!

wanted to update my review for Warren & Sons. this update should've been written a week following…read morethe first review. First, I want to say that my issue with my lights has now been properly handled and everything is working great. I truly appreciate that. Initially, I didn't have the best experience with one of the older staff members, as I felt dismissed when trying to explain my concerns. However, things completely turned around when I spoke with another associate at the front (a very kind and professional woman). When I asked if I could speak directly with a mechanic, she immediately went to get someone for me. She brought her husband, who I later learned is the son of the owner. From the moment he approached me, I could tell he genuinely cared. He listened, understood what I was trying to explain, and handled everything professionally and respectfully. He worked on my vehicle, fixed the issue, and took the time to explain what was going on. He also helped identify another concern with my horn and let me know we could schedule that repair. What really stood out is that after he worked on my vehicle, the issue completely stopped for a while, which shows he took the time to really look into it. Now that it's starting to come back with the change in season, I'll be returning to have it fully taken care of. Because of this experience, I've changed my rating. Warren & Sons deserves a 5 star review. One negative interaction shouldn't define a business, what matters is how they handle it, and they made it right. If you go here, I highly recommend asking for Rick (the owner's son) or speaking with the kind woman at the front desk, they truly care about their customers. Support local Alaskan businesses!

I've been doing to the same tire place for ten years. And today I decided to give someone else…read more(closer to my house) a try. What a horrible decision. Pros: When I called in the morning they were able to get me in same day for a tire changeover Cons: Everything else. When you arrive it's unclear where you go to drop your car off. I wasn't sure if I line up at one of the garages or park and go inside. The parking lot was completely filled. So I took the first option. I was quoted one hour, and said I was going to get picked up to grab lunch, they said no problem we will call when the car is done. 4 hours passed, I called to see if the car was done. Thankfully. When I got in my car to leave one of the tire sensors was flashing telling me I had a flat tire. Which obviously I didn't. I went back inside and asked for my sensor to be reset. The guy at the desk was extremely rude and told me if my sensor wasn't working then it wasn't working when I brought it in. I was kind in letting him no I brought my car in with no issues other than the studs needing to be changed out for the season. He had someone grab my keys and reset the sensor for me. I didn't go back inside just grabbed my car and left. I am 99.8% sure a pair of sunglasses I left in the center console were swiped. I wasn't 100% sure so I didn't say anything but I'm very confident in that. Lastly. The price. I've been paying $70-90 for tire changeovers. This was $120! To sum it up - I don't recommend this place and will never be coming back.

Very fair, competent, and more than reasonably priced! Every time I use them I can be confident of…read morea good job and a square deal!

I had my vehicle's windshield repaired at this shop about 5 months ago. Unfortunately, the repair…read moredid not last, and the windshield is now having problems again. I returned to the shop expecting the owner to inspect the issue and provide a reasonable solution, but instead, he became extremely upset and angry. His attitude was unacceptable and completely unprofessional. Rather than taking responsibility and trying to help a customer who had already paid for a service, he chose to argue and become aggressive. A business should stand behind its work and treat customers with respect. I am very disappointed with the quality of the repair and especially with the way I was treated. I would not recommend this shop to anyone based on my experience.

I want to give a huge shout-out to Bonnie at Big O Auto Repair…read more She took the time to clearly explain how these warranties actually work--something I wish had been done when I purchased my truck from Dodge Chrysler Jeep on 5th Avenue. Unfortunately, the warranty I was sold there can only be used through their service department, and dealing with them has been an absolute nightmare for even minor repairs. Bonnie stepped in and walked me through everything with patience and professionalism. Because of her, I'm now in the process of canceling that warranty and switching to one that allows me to use Big O exclusively. That peace of mind means everything to me. I've trusted shops like Big O Auto Repair before--my last truck lasted 20 years because I had honest, reliable mechanics who did the job right the first time, never cut corners, and stood behind their work. That kind of trust is hard to find. The team at Big O is exactly that--honest, knowledgeable, and genuinely committed to taking care of both you and your vehicle. I have full confidence that with their help, my current truck will go just as far. If you're looking for a place you can trust with your vehicle, this is it.

Had a great experience at Big O's. My truck kept throwing an engine code that other shops couldn't…read morefigure out. These guys had it diagnosed and fixed right away and I've it's been trouble free for weeks now. Couldn't recommend them more.

They were great! Called them about a squeaky "something" on my passenger side of my car. They said…read more"come on by !" Over the phone. Showed up and they found out it was my ball joint and were able to fix it within 3-5 ish hours? I walked over to the mall nearby to kill time. Came back and the squeak was gone! Definitely would recommend. Reasonably priced, kind gentleman there.

Had some break issues. Seemed to snowball into more ended up costing a ton…read more.. But they gave a small military discount. Staff was nice. Had to wait till the next day for the parts but Work was done in a timely manner. Part didn't look broken so just maybe it could have been resolved without replacing all the breaks. Idk, I'm not a full blow mechanic just have a little knowledge.