Quick changing oil and checked all other vitals and vacuumed my car while they were at it! Worth the wait!

I have been using this jiffy lube location for years. Love it! I drop my car of and walk over to Costco to shop while I'm waiting. Great and friendly service. After my husband passed away, I pulled in to get air in a tire while I was waiting for a replacement. Fantastic people. No charge but treated me like a preferred customer. Personally, although not expected, I like to tip. read more

Always recommended, great job again guys I appreciate the quick and friendly service!

This Jiffy Lube kept my Ford Explorer in tip top shape. Now that I have Hyundai, i regret getting the all in service package because I have to fight for an appointment a month or two in advance. I still go there for my fluids, tire, and wipers check. They are kind, helpful, and an all around great team. Even with staff turnover the manager ensures service delivery is consistently great. I wish this location did brakes and other things. I need brake work done and I would have to go to another Jiffy Lube. Not a chance. It's this location and their services or another shop for me. read more

We are repeat customers of Jiffy lube at the Bragaw location but on Monday 4/27 we had a bad experience. We arrived at noon and chose one of the two lines for service. The other line moved significantly quicker and we waited 2 hours for a simple oil change. I complained about the uneven service and all I got was a "sorry, bro" read more

Efficient and friendly. I always leave the car and get my Costco shopping done Pretty cost efficient too read more

Sounds silly, but that was the best oil change I've ever experienced. I caught myself telling people about it for the next two days so when I got the text asking how my experience was, I knew I needed to leave a review. 12/10 whoever was working that day was top-tier and went above and beyond. read more

The service was great, oil change, oil filter, anti freeze top off and the spark plug change. The pit crew paid attention to detail, even washed the windows:) and was done in about an hour and 15 minutes. I think they'd spark plug change was a little bit too speedy though.. Ill go back though in 5k miles! read more

I went to our amazing Jiffy Lube Bragaw location on the 19th of April for my usual oil change. I always go to them. They are friendly, genuine, and so helpful. They are fast and courteous. I can't say enough how great these young men are and how they take pride in what they do. Thank you everyone! read more

I went over there for an oil change and everyone treated us great. I helped myself with some coffee abd kind passed out while waiting for it.great place for a sleepover 10/10 read more

The oil is changed with a new filter and the fluids are topped off. Don't be in a hurry. This took over forty-five minutes. Some customers are also given priority while you wait. If you're okay with this, this is your place. My stop was a Wednesday morning at 10:00. I was the last of three cars. Note: they didn't drive my car in like the signs all indicate. Be careful of the ice patches and small berms as you drive yourself in. The JL sticker is on my inner door from a previous visit which should make today's stop that much more convenient. Plus, it's just a straight oil change. I was planning on an in-and-out, and on my way in minutes experience. Hardly. Amid all the typical yelling they checked all my lights and turn signals. Everything but the hazards. Then every ten minutes or so they would come around and ask if I wanted addition work done, such as rear differential service, replace the air filter, new wiper blades and if I want them to check the cabin filter. PRO TIP: Don't have them monkey around with the cabin filter. In most cases it's in behind your glove box and you can get a brand new one for around $20 at the auto parts store and install it, yourself. I look over and the two cars ahead of me are finished and driving away. Two different cars now drive in. I have no idea what was taking so long with my car, but I do know they are not at all organized. Three different people asked me the same question within minutes of each other. Then the same people came back through 10 minutes later and asked (individually) "Are you through and ready to get going?" Wow. Ummm, how do I know? "Oh, has such -n- such been through to finish billing you out?" No. But I need to get going! "I'll send him right over." Of course he didn't come, he's finishing up with Bay 3. Then Bay 2. Finally, he gets to me. I show him the coupon that his company emailed me two weeks ago. It doesn't work. I guess it's back to the repair shop for simple oil changes. Disappointing. 01/23 read more

Daniel and his crew at Jiffy Lube on Bragaw changed my oil today. To make a long story short, the customer service was incredible! Every member of the staff that I met was courteous, professional, kind, thorough, and bending over backwards to make my short time with them as pleasant and comfortable as possible. My Wife and I decided to go over to Costco and do some shopping. When we returned with our cart full of Costco goodies, the crew, even helped load the items from Costco into our vehicle. Other organizations in town could certainly learn from how Daniel and his crew treat customers. Thanks, Daniel and crew for all of your attention to detail. read more

slowest jiffy lube ever. took over an hour and a half just for an oil change. there was only one car in the bay in front of us and 3 bays in use. read more

They did everything efficiently and had amazing customer service. They Noticed something wrong with my battery terminal and fixed it for free. read more

Went in on a Monday morning at opening. No wait. Checked all fluids and air filter. Fast service - about 30 minutes. Ah Yen (manager?) was friendly and competent. Observed his interaction with a female customer. We honest with his comments and suggestions to her. Felt that he took pride in his work. read more

So they decided to leave all foreign own vehicle owners out in the cold. No longer servicing any foreign made car. Well, suits me fine. Already convinced every person I know who used jiffy lube but didn't have a foreign car to go somewhere else. So congrats jiffy for loosing all that business. Jiffy lube is no longer jiffy. Same goes for express lube. Will never use jiffy lube again, even if I ever own an "normal" car and will recommend everyone to stay away from them for any car related service. read more

I went in yesterday to get my fuel filter replaced and they got us in almost immediately and had it done very quickly. i've had no problems with it since. The people that helped us were efficient and polite, the whole process was easy and we were able to leave the car with them while we went to the costco next door. Great service, excellent experience! read more

I like bringing my car here. Young, energetic and very friendly male staff. Very polite and professional and they move really fast. I drop it off for an oil change, run next door to Costco and get some shopping done and by the time I'm done my car is ready. They check everything and so far it's been a no hard sales/hassle approach for other upgrades and services for my vehicle. They just offer it and if I say no they explain the situation and then we move on. I have a foreign vehicle, a VW beetle and that can get expensive. So far it's been a reasonably priced experience and I appreciate the staff here. Also I just realized they also cleaned the windows and washed the car if that gross winter debris. That was a pleasant surprise and...thoughtful and helpful. read more

I just completed my oil change on my 2017 Toyota Highlander this past weekend. The last oil change was conducted at Jiffy Lube during the winter. The first problem was the oil filter cap was way too tight and I ended up having to crack it to get it off. The technician definitely didn't torque it to specifications when replacing the filter. Additionally the oil drain plug was missing the gasket when I removed it...not sure how it didn't leak for a few months. This ended up costing me an additional 50.00 to correct with aftermarket parts (not including my oil change supplies). If able, I recommend changing your oil on your own for a job done right. read more

Brought my car in for a standard oil change on a Saturday afternoon. The wait was a bit long (plan for like an hour and a half), but they have free wifi as well as coffee and water. The waiting area was clean and Daniel, the manager, personally assisted me in inspecting my vehicle. He even helped me find a discount which ended up getting me $10 off! All in all, pretty satisfied with the services I received. read more

Bad place to bring my car there. They oil dripping all over my muffler after drove off for 5 minutes the smoke started burn my muffler

I just wanted to shout out Ian who provided me amazing service! I went there to get a new air filter but unfortunately, they didn't have it in stock. He told me where to go and if that place wouldn't install it, to come back and he would do it. So I got the filter and came back. He took care of it and I was in and out under 3 mins. I appreciate him taking the time to help and going above and beyond! Amazing service! read more

I realize that I never updated my review after being contacted by the Area Manager! (This happened over a year ago! Shortly after writing last review). The Area Manager contacted me and offered to fix everything. They fixed happily everything at their Tudor location, and I have been a happy customer of the Tudor location since! I will NOT return to the Debar location still, but I am still a happy Jiffy Lube customer. read more

The staff at this location is awesome! Always smiling and lighthearted in their interactions with customers. I've bring my vehicles in for routine oil changes, tire changeovers, and other bits of services they offer. It's a busy location but I never wait an unreasonable amount of time. I always leave in a good mood because the team is just so kind and happy to be helpful. read more

Friendly staff, $90 for full synthetic on my truck in about an hour on a saturday afternoon. I'm happy with the service

The team was amazing and I felt cared for. Talk about customer service. Doc the supervisor- so great and the other guy (wish I had his name) I wanted to adopt into my family! Great service all the way around. read more

their customer service sucks. they told me my car will be done in an hour and a half they took 3 hours to do an oil change. they did not top off any fluids. they did not even put the new sticker with my next oil change on my windshield. they did not notify when my car was done. when i asked to speak to the manger thy told me the manager is busy and does not have time to talk to you come back Monday when were not busy. what kind of service is this.they give jiffy lube a bad name needs to be reported to corporate read more

I have never had a simple oil change take over an hour! I miss those 10 minute places in the lower 48.

This was the last straw for me I'm done with Jiffy Lube permanently. All I ever want is an oil change that is fast but nobody can seem to deliver. Been waiting for 45 minutes and they tell me it will be another 30 before they can get to me. read more

I had oil changed with them for the first time and it will be the last. After oil changed, the next day I'm glad I went out and drove my car for a while because I almost got stranded. They didn't make sure everything is closed tight so the oil leaked and my screen said oil is low! If I didn't have had this happened sooner I would have skip a work day. The worst part is they never even gave me compensation like refund for their mistake which could have worsen my car with big damages to it. The Samoan supervisor was a joke. Also, their prices cost more than other shops.. Jiffy Lube in this area must be avoided if you don't value your car. read more

These guys were great! Personable, fast and honestly full service. I got to sit in my truck with my dog too :) They cleaned my windows, checked my tires and were asking me my preferences throughout the whole experience. I'll only go back to these guys from here on! read more

After a 5,000 mile jaunt from Michigan, we were in need of service. The local dealer of our brand of truck jerked us around on their promise of a prompt oil change, so we took our business elsewhere. And we're glad we did. The folks at this franchise provided courteous, quick service minus any upsell or hustle. I would not hesitate to give them our business regularly if we lived in the Anchorage area. read more

This guys f....D up one of my tires sensor. Do your damn job good. I'll see you soon there, you better fix it. read more

Jiffy Lube - I will never change my tires again with you guys. - Oil Change Stations Near Me - Anchorage, Alaska

I arrived in the middle of a Monday afternoon for a simple oil change. I was told it would take 30 minutes. After one and one half hour of waiting, the staff had not even checked me in. No one seemed concerned. After some additional time, I asked how much longer since they were not making any progress on other vehicles. I was told a LONG time. I left. If you intend to go here, you better take a whole day off work. read more

Ridiculously long wait for no reason. After being told I had a 45 minute wait I was finally called to the desk 2 hours later to discuss what services I needed. It was only then that they were trying to service my truck as a diesel instead the regular gas truck that I have... which was weird. Still waiting as I type this review. Coming up on 3 hours for an oil change. They do provide a military discount so I guess that's a positive. read more

Anyone who has ever had their car serviced knows that technicians are not to work on the car until a price quote has been given and agreed to by the customer. Apparently this Jiffy Lube does not follow this very standard industry rule which is why I will never set foot in one again. Today I came to Jiffy Lube on Bragaw with the intentions of getting a basic oil change. To preface this story, I am a young woman from out of state, I drove to Alaska from Seattle and needed an oil change before driving back home. When I arrived at Jiffy Lube I told the technician I was interested in an oil change so he had me pull up and escorted me inside and told me to wait inside and someone would be with me shortly. About 15 minutes later, a different technician came inside and told me he had to finish up with a few more cars and then he would come check me in and give me a price quote. About 20 minutes after that the same man came in and said he was ready to check me in. He started going through his check list of things that may need done on my car and I politely declined and said "I'd just like the oil change today, I just had my car fully serviced with my mechanic in Seattle". He continued to recommend services beyond the oil change though and quoted me a price of about $250, which I was very surprised about. I said " I only want the oil change". The man then began to explain that it was required by law for me to have my coolant changed to Alaska's temperature standards. I don't know a lot about cars but that sounded beyond fishy to me considering during the summer Anchorage and Seattle temperatures are generally comparable. Beyond that to change my coolant was over $100 so I simply said "I don't want to do that I only want the oil change." The technician was visibly frustrated with me at this point because I wasn't interested in having my coolant replaced with "Alaska grade coolant" even though he even admitted my coolant was already full. So then my total for the oil change was still going to be $100ish dollars which I was still not happy about so I asked " is there any cheaper grade oil? I've never paid near that amount for an oil change." To which he responded , " Alaska is very expensive." He then explained that with the cheapest oil my car could take, would cost me $79.99. I said " Oh, Okay I didn't realize it would be so much more expensive here, I've never paid more than $50 at home, so I am not going to get that service today, thank you for your time." He then told me "No, you have to pick one, we already emptied your oil pan." I stared at him for a few moments in disbelief as I couldn't believe what I was hearing. Being the only customer left in the building, and being a young female I didn't really know how to respond. My instinct was to get mad and question why he would do that, but being slightly intimidated by the technician I was dealing with and also being in shock I said "uh, OK" as I sat down and started to cry in the waiting room. I had never been treated so poorly by anyone before, let alone someone in a service position. Although i was annoyed about the price as well as the fact he was trying to up sell me on everything, it wasn't until he basically forced me to pay for a service I never agreed to that I was fully pissed off about this place. I would have been fine leaving without my service being done, as I was not aware that an oil change was so much more spendy in AK. But then his response was that 'you have to pick one we already dumped your oil' i was shocked.. I felt taken advantage of. A few minutes later a different technician came in to charge me, I just wanted to leave so I paid and left without saying much of anything. Once I was given what my price quote was I should have had the opportunity to leave. They should not have touched anything under the hood until I had agreed to the price of a service, as happens at EVERY OTHER SHOP IN THE COUNTRY. That is like the biggest rule in this industry! You don't touch the car until the customer agrees to the service and the price. After reading other reviews it looks like this is the game this particular Jiffy Lube plays with its customers, Forcing people to pay for overpriced services by starting the service before they agree. Its not like i could have left as i had no oil in my car. Not cool, very fraudulent. Beyond disappointed in my service. read more

I have been here about 4-5 times and always right when it opens. I have never had a long wait and the staff has always been very friendly. I know a little something about cars and I have never had the sense that they try and get me to get more than what's needed. The waiting room is nice and clean. A keurig coffee machine, free refrigerated bottled water, TV, and good magazine collection will keep you entertained while you wait. I will continue to give them my business. I suggest you give them a try and spread the word. read more

I drove to this location because the price was cheaper than South Anchorage and still used a $10 off coupon that I printed at home. I arrived 30 minutes after they opened, the workers took me right away and explained their different services before they pulled my car in. They showed me where the coffee and water was, and I found a TV show for my three-year-old. Even though they were done in 15 minutes we stayed so my child could watch the end of her program. I would return to this location! read more

There services gone down in the last year and there mechanics are unprofessional when talking to you.

The crew at the the Bragaw JiffyLube treated us with excellent customer service. Jeffrey was very friendly and courteous. While I was in the shop I witnessed several employees interacting with other customers. They spoke with professionalism and knowledge. I very much recommend this shop and will continue to use them in the future. read more