Disappointing customer service. I purchased a door and paid about $180 for shipping. I wanted to…read moreexchange it and they are asking for almost $500 to ship it back.

My experience was a good one. All companies have problems, the difference here is that my agent,…read moreErika solved all of my concerns with record speed, she was by far the best I have ever dealt with. I would buy from this company again and will recommend them to all of my friends. Thank You Erika.

I got my kitchen countertop done by them recently and they left it amazing. The quality of the…read morematerial is the best stone I have seen while trying to find a good price. Would recommend to anyone looking for work done in their home.

Great service! Mario and Cristina were amazing to work with and easy to communicate. I would…read morerecommend if you're looking for great service and best material.

My husband and I walked in and were greeted promptly by a young woman associate. We asked questions…read moreand she said she would call the manager. I was with her, and hubby was across store looking at product. Mgr bee-lined to hubby, ignoring me, and spoke to hubby directly. I walked over to them and mgr continued to talk to hubby exclusively. Hubby finally looked at me, asked me a question and I spoke to mgr. He dismissively answered my questions and comments, but made it clear I was out of line. We left. BTW, mgr was clearly from a culture that did not acknowledge a woman's place in the public square. Too bad we never got the info we needed to see if they could do our job.

Sammy was absolutely wonderful to work with. He was very patient in the amount of time it took me…read moreto choose the materials, changing my mind and ideas as I have never done a reno much less a whole house reno before and he was patient thru al of that as well as my waiting for my financing. He stayed in contact with me and fought other contractors pricing. He broke down the charges to show me why his service would be better. He helped me and I cannot say enough about how pleased I was with his help. They did my baseboards, carpet in my upstairs bdrms, tile in my bathrooms and new shower downstairs. They also did laminate throughout the house. It came out beautifully. I had custom tile floors edged with wood in my kitchen. The design was to be laid sideways and the installer decided it wouldnt look right and did it straight. I was available via phone during the install and the installer never asked me or said a word. Wood work was completed that day; however, when i got home i texted sammy and he quickly coordinated another time for the installers 2 come back and fix it. If I had questions or issurs.. Sammy was almost always responsive in a flash. The baseboard and carpet installers were wonderful. Angel was my shower and floor tile installer and he was magnificent. I gave 4 out of 5 stars instead of 5 out of 5 stars only because of the stain used on the custom floor in my kitchen. It was my design and I asked the installer if he could match the wood stain 2 the laminate thru the rest of my house. He said it couldn't be done as one was wood and one was laminate and encouraged me to just choose a color I liked. All the while during our conversation, he kept looking back and forth on his cell phone. I mentioned to Sammy and felt he sort of brushed it off... even when the baseboard fellow called 2 tell him it wasn't to my full liking. I had already paid the full service amount and since the whole house remodel took so long, I let it go and refinished the wood in my kitchen myself. I would recommend this company for ur flooring, baseboard or tiling needs.

Incredible customer service. The gentleman I worked with was very friendly and helpful. Very fair…read morepricing as well.

I had the pleasure of working with Dan and he is very knowledge about his business and takes great…read morepride in his work. I would strongly recommend this company and look forward in working with them again.

Extremely helpful and good selection of styles. Had great prices on in stock and answered all of…read moreour questions. They were very friendly and provided fast quotes!

Love Love Love this group! They were patient, kind, efficient, helpful and accommodating! We keep…read moregoing back for all the extras, after the fact, and they even offered to come fix my mistake when I sent a photo! My only regret is I'm done with my construction and probably won't be able to use them again.... everyone is super impressed with our remodel and always asking for their contact.

Great pricing and service. Extremely pleased with our patio addition Highly recommend this…read morecompany!!

We visited the Flooring Market storefront based off of their excellent reviews. Samples were…read moreselected and we set up a time for Moe (Salesman) to come to our house to measure everything and give us a quote. He was on time and provided a quote based off of our final selection. Two guest bedrooms and the master were to be converted from carpet to laminate wood flooring at our house in Princeton, TX. On the day of the install, the head installer (Baltazar) showed up on time. It took him two days to complete the job. Couldn't be happier! Very friendly and professional! We highly recommend the Flooring Market.

The guys exceeded our expectations and stood by their pricing and their work! They were prompt and…read morefriendly.

Granite Design Center of Richardson exceeded my expectations from start to finish. They installed…read moremy quartzite countertops and backsplash beautifully, and what really stood out was their attention to detail--they avoided unnecessary seams and only placed one discreetly at the stove. The result looks seamless and high-end, far better than the typical builder-grade work. Their team was professional, patient, and clearly takes pride in their craftsmanship. They didn't rush the job and made sure everything was done right. On top of that, they offer a great selection of high-quality, beautiful quartz, quartzite and granite at their showroom. Their pricing was also the best $2k below the other guys! Highly recommend Shadi, Harold and team.

It says that they're open until 7pm, and I showed up at 6:45pm. The neon "OPEN" light was still on,…read morebut the lights were off inside and the door was locked.