Needed my Evap system fixed. I went through so many people who were just over complicating or not…read morevery transparent, so i could plan financial wise for the fix. I'm just a girl, and they came and saved the day. The 5 star review is something you can genuinely trust with them. It was easy to contact them for scheduling and a quote. I contacted them via text. Very seamless and AFFORDABLE experience they came to me and fixed my issue in as little as an hour. They offered an easy payment option (zelle). Couldn't be happier that my car is up and running as it should be. Thank you guys!

The worst experience I have ever had with auto service! The owner came out to diagnosis my brake…read moreproblem. My brakes needed complete replacement. Then we scheduled a convenient time to repair. Trey (probably in high school) came to my house to make the repairs . About 3 weeks later, I started getting squeaking when I was in reverse backing up. I gave them my location at home and work, and when I was scheduled at each location. I called these folks at least 15-20 times after. No one ever showed up to correct the problem. DO NOT EXPECT GOOD CUSTOMER SERVICE FROM THESE PEOPLE! TERRIBLE BUSINESS!!! DO NOT HIRE!!

2 weeks ago New If I…read morecould give zero stars I would. We took our car here with it's check engine light on to be diagnosed. We were told by the shop that it needed a simple oil sensor replacement which they did. As soon as we left the shop and drove just a mile the engine began to tremble and the car is now making a horrible squealing noise. We immediately brought the car back to them. They began looking at the car again and told us that the car had little to no oil in it and they they didn't touch anything except for the sensor. Immediately they were defensive. How does the car come back in worse condition is my question. I truly feel like we flushed money down the toilet and now we are having to have our vehicle towed to the dealership. Thanks for nothing. Can't trust them at all. Additional response: No we were not informed of there being no oil to begin with. What kind of repair shop would receive a vehicle with no oil, tell the customer there's no oil and miss a perfect opportunity to up sell for an oil change and then return said vehicle with no oil for the customer to drive off? Make that make sense! You guys are a joke.

We broke down on the side of the road and were towed to this location based on the tow truck…read moredriver's recommendation. The staff repaired everything within three hours and were back on the road. The repairs got us back home as well. Would not like to meet like that again but grateful for repair shops like this one.

This review is long overdue! These guys are awesome and they care about serving their customers…read more They are reasonably priced and will always make sure that you get what you NEED done and not the run around. They will get you in and out; they replaced my front brakes a couple of months ago and they will be doing the same for my rear brakes in about a week or so. They have great customer service and the whole staff is friendly. I'll be bringing them donuts next time! Thanks guys!

I went in for air conditioning service. I was so impressed with how knowledgeable and professional…read more The owner walked out with me to my car raised the hood explained to me what type of system I had and gave pricing for the services based on what was wrong. He explained that he wanted to hook it up and diagnosed it but he was so knowledgeable about cars that he was spot on and it didn't cost some absurd amount that I was quoted by one of the big companies. I truly appreciate not price gouging the public just because it's summertime. I honestly felt that the owner cares about the people he serves and has integrity. I just moved to Jarrell and I am very fortunate I found Auto Service Experts.

Came out to look at my truck in a timely fashion and techs are awesome. I hardly ever write reviews…read morebut this place deserves one

Ivan came to help with my pickup after I had transmission issues. Being from 4 hours away, I pretty…read moremuch had to pick randomly who I called, and I was so glad that I picked him! He was able to come straight to me within an hour and knowing the basic symptoms, he even brought some parts. Thankfully he had us back on the road quickly after making what turned out to be a very simple repair. He even checked fluids and codes for me to make sure I was able to continue my trip. My daughter is moving to Belton so we made sure to keep his info just in case she needs auto care. Thanks so much Ivan and John!

Extremely pleased. Hard to find an auto shop that is timely, helpful, and honest. Customer service…read morewas great.

Waited over a week for my appt. BECAUSE I wanted to support a local biz instead of going to…read morediscount tire or Big O tire. I guess he's short on employees? Bought my own tires (this is the 3rd time I've bought my own online). Got the car over there, he got it done finally, I'm not sure if $240 is too much for install of 4 tires/mount/balance, which, they don't seem balanced, I have vibration & my rims aren't bent. But he also complained the whole time about he can't do that again, I should buy tires from him etc... Sorry but I'm not going to buy tires at 200% mark up! I mean, your still making money off labor! He kept going on about how 'mom & pop' shops are going to go out of biz because online stores, SORRY, I'm going to go out of biz if I buy overpriced tire's! I brought him biz which should be thx enough! I could have gotten in MUCH sooner at discount tire! I almost forgot to throw in the grease/dirt on my steering wheel, never had that happen at discount.

Mark was able to give me a quote for windshield replacement over the phone. He was friendly and…read moreprofessional! It was so easy for me - he came to my home the day after I called and completed the replacement in our driveway. He arrived early and did a great job! Highly recommend.

My other half was driving from Dallas to Cibolo. The car began to overheat..he pulled over in…read moreJarell. Now it's a Saturday before a holiday, and all the shops we saw on Google were closed. I'm here in Cibolo waiting for him and he is stranded in an unfamiliar place...we found Jarell mobile mechanic and we are so blessed. The Google reviews were all good..but you know its always hard to find someone trustworthy when it is your ehicle. They showed up within 10 minutes! He was knowledgeable and kind. He was able to give advice and get the car on the road. We could not be so thankful for someone to be honest fair and caring. Even asked that my other half call a few miles down the road to make sure he was good. I highly recommend this shop and their services!

Amazing customer service! Very clean shop and highly educated advisors working up front. Definitely…read morerecommend this shop.

Shady Prices & Staff is how I'd describe this place…read more If you want to go to a place where you will be tricked into services you didn't ask for or be shady on the actual price of service to make it look like you got a deal... this is the place for you. I sadly came across Randy who is hands down a used car salesman. People sitting around the garage sitting around doing nothing, tells you all you need to know. I understand the competitiveness of these shops but truly this place is not trustworthy of anyones time or money. I was told by the woman at the front desk, this location was under new management but even the owner as she pointed out to me as he walked is questionable at best. Under new management doesn't mean necessarily best. Hard pass. You know it's bad when you take time out our day to write a review on such a place. Do yourself a favor, go somewhere else. I am glad I went to Christian Brothers instead, driving from Round Rock is worth it for a reputable company.

Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

In regard to your response Frank I'll expose again why no one should use you. To start I used you…read moreafter the break issue we resolved to give you a shot. I bring up that brake issue because it eventually became a pattern of dropping the ball, and repeated issues 1. My car had to be towed because basic logic well known issue for GMC/Chevy 6.2 liter V8 engines have a lifter issue which requires engine replacement. The car wasn't in bad shape as you say. Cadillac dealership said I should have it towed due to the knocking sound. My car has always been kept immaculate. Yes you quoted a fair price, it was Lambs in Lakeway that was ridiculous and most people know they are. The engine took long because they sent the wrong engine and in regards to my finances it wasn't I couldn't pay . I was at the mercy of you and I was nothing but polite every single interaction with you. Your dropped the ball so many times and you actually asked me for advance payment at one point because you needed to pay your taxes . I didn't want to pay you UPFRONT Frank. You fix then pay, that's most every way it's done . You didn't have the money to cover costs which is a concern regarding running a business. I had also just spent money on another car repair and boat repairs . The car sat as I decided what I wanted to do. As far as stating you could have charged me storage you never once mentioned that and I have every phone call that proves that. Pretty shady of you to pull that out on your reply here. Again not on single time did you ever mention storage fees. So please don't act as if it was some favor you did. The car went in for an engine replacement. As you confirmed the day you put the engine in to test drive you call me telling me I need steering column replacement. Yes I have you on recording Frank stating that indeed the lift and big tires were the culprit. The steering was completely fine and it had not been driven once per you as we waited for the engine issue and replacement to be resolved. You now understand why I recorded you. You can't remember what you told me. I didn't struggle to pay you. I had a boat in repair and another car a Range Rover in repair. I communicated to you very professionally. By the way let's remember you had me pay up front on everything. It was the engine that was ordered that was delayed. 2. Regarding the transmission line. Let the public see this post. I pick up my car from Frank and I make it about a quarter to half a mile or so down road and what becomes the problem is the transmission line. Frank I have that call to you recorded as well and your claim that I accelerated or false and blew the line is total BS. It had nothing to do with big tires. I'm saving all my facts, statements from GM certified techs , and video of your guy coming over to "fix" it. Within a day or 2 it went out again and I made you tow it for free. It was your guy that you sent and had him do what he did and sent me on my way and that all was fine only to have it sent back to you. By the way on our recorded call you tried to lead me to believe with certainty it was one thing when in fact you were wrong and called me with another reason. Again grateful I recorded both those conversations. The reputable mechanics I discussed were my brothers out of Houston. My brother owns a professional garage and luxury and collector car biz for 22 years. The other reputable people was a connection I had out of A Cadillac dealer in Dallas. I mentioned this to you and so logically my car stayed locally with you. 3. The whole issue about you spending 200 for the detail I will just say to anyone reading this look at the pics of my Escalade left in his care. Never should have happened Frank. By the way I took a time stamp video of my car before it went back to you. I didn't spill the oil. That's a regular engine oil. Why would I need engine oil to leave in my backseat after you just repaired and did an engine replacement. Again shady of you to blame that on me. And by the way I had to waste 3 hours of my work day sitting there waiting on a detail. Completely unprofessional. 4. I asked you you fix my windshield wiper motor while you had it. You never did. I kept asking you very time you had the car and I have your texts alone that show you forgot several times. same thing Frank regarding the transmission thermostat. I asked you several times, you came out to fix my running board and forgot to get the transmission thermostat and windshield motor. Again pretty crazy you fixed my transmission yet our texts show you dropping the ball on the thermostat. I have lost count on the amount of texts I have that show you never show up on time. I'm done with my response. I'll update this post after claims court.